Gorilla 360

BACKGROUND

Please describe your company and position.

 I am the Marketing Manager of a retail company 

Describe what your company does in a single sentence.

Footwear retailer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gorilla 360 to accomplish?

• Increase sales
• Improve ROAS
• Increase awareness

SOLUTION

How did you find Gorilla 360?

Online Search

Why did you select Gorilla 360 over others?

High ratings

How many teammates from Gorilla 360 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Gorilla 360 manages our Google Ads and Microsoft Ads campaigns, focusing on driving online sales, improving advertising performance and supporting retail store growth. Their work includes campaign planning, ongoing optimisation, performance reporting and strategic recommendations to support our marketing goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We've seen positive progress in campaign performance, brand visibility and customer engagement. Gorilla 360 has helped us continuously optimise our campaigns and improve overall advertising efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is professional, responsive, and easy to work with. They communicate clearly, provide regular updates and deliver work in a timely manner. They're also flexible and supportive when it comes to our changing business needs and priorities.

What was your primary form of communication with Gorilla 360?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most is their proactive approach and willingness to understand our business needs. The team is friendly, knowledgeable, and always open to exploring new ideas and finding solutions that work for us.

Are there any areas for improvement or something Gorilla 360 could have done differently?

Overall, we're happy with the collaboration. One area for improvement would be providing more proactive strategic recommendations and identifying new opportunities to further improve campaign performance.

BACKGROUND

Please describe your company and position.

I am a Marketing Executive at Greenline

Describe what your company does in a single sentence.

We design and construct covered outdoor spaces, for schools, sports, hospitality, and community, with specialist expertise in tensile membrane structures. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gorilla 360 to accomplish?

• Paid ads management and growth
• Lead generation
• Ad testing and optimisation

SOLUTION

How did you find Gorilla 360?

Other

Why did you select Gorilla 360 over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit

How many teammates from Gorilla 360 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of work: Digital marketing with a focus on paid marketing (search and socials). 
Deliverables: commercial leads from search. 
Leads/prospects from social. 
Secondary: awareness/branding 
And website traffic. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased contacts from socials tenfolds. 
Generated commercial leads from search, with a refinement on quality (and relevance) vs quantity. 
Helped and delivered a repositioning of the focus for socials, with a development towards awareness, brand recognition, alongside lead generation. 
Refined the creatives and delivered version for both testing and ongoing promotion. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management followed a fairly structured and straightforward process. 
Delivery faced a few delays, partly coming from our own delays in providing answers. 
Overall, they did respond pretty well to our needs and asks with a few items needing more actioning. 

What was your primary form of communication with Gorilla 360?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their tools and processes are strong and not something that is broadly found in the industry, in particular the focus and platform to ensure proper budget management with no surprises. 
In addition, we definitely found a true partner - and collaborator - in our account manager. 

Are there any areas for improvement or something Gorilla 360 could have done differently?

This is something that may partly fall on us but, as an individual, I believe in not having all the answers and letting other voices in. As such, with agencies, I like to be challenged on needs expressed and directions taken. This is where Gorilla were welcome to push back and challenge ideas. 
I'd also would have liked more reactivity and anticipation at times, on testing, retiring some ad content, or updating creatives. 

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of The Garis Group, a family-owned accounting and business advisory firm. We aim to build strong and continuous relationships with our clients based on our valuable, personal, technical, and knowledgeable expertise.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gorilla 360?

We needed help with a brand refresh for our business.

SOLUTION

What was the scope of their involvement?

Gorilla 360 has gotten to know us as a business. The team has taken the time to ask lots of good questions and listen to our responses, which has helped with the project. Gorilla 360 has delivered a refreshed logo for us, redesigned the color palette and branding look and feel for our business, and written the copy for the majority of our website. The team has also provided brand guidelines. Currently, we’re working on our next project, which involves marketing and ongoing content support.

What is the team composition?

We’ve worked with 2–5 teammates from Gorilla 360.

How did you come to work with Gorilla 360?

We found Gorilla 360 through a referral. We chose them over other options because they were a great culture fit and their company values aligned with ours.

What is the status of this engagement?

We started working with Gorilla 360 in February 2026, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Gorilla 360 has delivered logo options and met timelines with our web developers. The team has also improved our brand recognition, as we've received positive comments and positive feedback.

How did Gorilla 360 perform from a project management standpoint?

Gorilla 360 is very responsive, delivers on time, and is lovely to work with. We communicate via in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive about them?

We’re impressed with how we clicked as a client and how well and quickly Gorilla 360 has converted our thoughts in the right direction for our project.

Are there any areas they could improve?

There’s nothing Gorilla 360 could improve on. They’re great to work with and are a fantastic team.

BACKGROUND

Introduce your business and what you do there.

I’m the director of The Barrel & Bar Gift Factory. We produce high-end personalized bar gifts for all occasions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gorilla 360 to accomplish for your business?

We needed help improving our sales, impression share, and ROAS.

SOLUTION

What was the scope of their involvement?

Gorilla 360 manages our online and offline SEO strategy. They also produce and implement our Facebook and Google Ads campaigns, including creative assets. Additionally, they work closely with our web developers to ensure the website aligns with our digital marketing strategy.

What is the team composition?

We work with 2–5 teammates from Gorilla 360.

How did you come to work with Gorilla 360?

We found them through an online search. We chose them over other options because they had high ratings.

How much have you invested with them?

The investment is confidential.

What is the status of this engagement?

We started working together in February 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our impression share, brand awareness, and SEO rankings have improved considerably. We’ve also seen an increase in website traffic. Gorilla 360’s strategy has helped us fend off increased competition and declining market conditions.

How did Gorilla 360 perform from a project management standpoint?

They provide detailed monthly data in addition to shared project documents. Gorilla 360 is open, transparent, and commercially tuned into our business requirements. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

We’re impressed with how well they understand our business. It also helps that they’re great people to work with.

Are there any areas they could improve?

I can’t think of anything specific. They’re constantly reviewing our strategy and finding improvements to keep up with the fast-changing industry.

BACKGROUND

Introduce your business and what you do there.

I’m the digital marketing manager of Health Partners, a not-for-profit health fund based in Australia. We provide cover to over 95,000 individuals and have owned and operated dental practices and optical stores, alongside a wide network of participating physiotherapists and over 50 pharmacies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gorilla 360?

We needed help improving our SEO strategy, LLM discoverability, technical SEO markups, foundational markups, and overall content and visibility to improve our organic and online visibility.

SOLUTION

What was the scope of their involvement?

Gorilla 360 provides a wide range of SEO services, including technical markup for SEO audits, content, UX, structured data, tracking, organic visibility, LLM visibility, industry sites, and guest blog posts. The team handles everything from content creation to development, suggestions, and deployment.

What is the team composition?

We work with different teammates from Gorilla 360, depending on the job required for our SEO efforts.

How did you come to work with Gorilla 360?

Gorilla 360 reached out to us directly, and we chose them over other digital marketing agencies because they had high ratings, a great culture fit, good value for cost, and aligned company values.

What is the status of this engagement?

We started working with Gorilla 360 in June 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Gorilla 360's work has led to overall organic improvements in our SEO and LLM visibility, technical markup, and foundational SEO. The team has developed new content that has improved our organic rankings and traffic. Although it's ongoing work, we've seen initial signs of positive results, especially in our singles and couples health insurance demographic pages.

How did Gorilla 360 perform from a project management standpoint?

Gorilla 360 always delivers on time and has great communication. We use virtual meetings, emails, and messaging apps to communicate.

What did you find most impressive about them?

Gorilla 360 is a specialist in SEO and brings in different team members with different specialties depending on the job required for our SEO efforts. The team's communication, follow-up, clarity, and milestone tracking are impressive. We always know what we're doing, when we're doing it, and how we're doing it.

Are there any areas they could improve?

No. Everything has been perfect.

BACKGROUND

Introduce your business and what you do there.

We sell baby and nursery items to Australian families.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gorilla 360?

We needed help with our SEO strategy, paid social, Google strategy, and other digital marketing projects.

SOLUTION

What was the scope of their involvement?

Gorilla 360 has helped us build a full-funnel strategy for each of our channels, driving awareness and conversion and maintaining the brand at the top of search results. The team has worked on Google, Meta, and TikTok to drive traffic to our website and maintain our SEO within the top three rankings.

What is the team composition?

We’ve worked with 2–5 teammates from Gorilla 360.

How did you come to work with Gorilla 360?

Gorilla 360 was an existing supplier. We chose them because their pricing fit our budget, they were a great culture fit, and they offered good value for the cost.

What is the status of this engagement?

We started working with Gorilla 360 in May 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Gorilla 360 has increased our traffic and sales.

How did Gorilla 360 perform from a project management standpoint?

Gorilla 360’s project management is excellent. We communicate via virtual meetings.

What did you find most impressive about them?

Gorilla 360 is knowledgeable, helpful, and patient.

Are there any areas they could improve?

There’s nothing Gorilla 360 could improve on.

BACKGROUND

I am the General Manager of Brisbane Air Con Servicing

Family owned business in air con cleaning.

OPPORTUNITY / CHALLENGE

• Google Ads

SOLUTION

Referral

Referred to me

1 Employee

Ongiong project. They are helping us with our google ads

RESULTS & FEEDBACK

Fixed our google ads to increase more leads 

We had a time line with all the changes from the start and they kept us up to date with everything along the way

• Virtual Meeting
• Email or Messaging App

Communication was great

No they have been very helpful esp being a small family business with a smaller budget than most they have really helped.