Goldenstar

BACKGROUND

Please describe your company and position.

I am the Co-Founder of a boutique store.

Describe what your company does in a single sentence.

A brick-and-mortar boutique and adventure group helping New Yorkers reconnect with nature. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Goldenstar to accomplish?

• We hired them to revamp our Shopify Store on custom website - to make it faster, mobile-friendly, boost conversions with better product pages

SOLUTION

How did you find Goldenstar?

Online Search

Why did you select Goldenstar over others?

Pricing fit our budget

How many teammates from Goldenstar were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Full redesign, custom theme tweaks, speed optimization, new checkout flow, product filters, and SEO updates. Deliverables mockups, responsive prototypes, live site launch, and performance audit.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Mobile sales up 45%, cart abandonment down 30%, traffic from search doubled in two months.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Smooth weekly zoom updates, Figma for designs, Trello tracking. Launced a week early, no downtime.

What was your primary form of communication with Goldenstar?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their custom website wizardry turned our slow sales process into a speed. Eye-catching visuals fit our bold brand perfectly.

Are there any areas for improvement or something Goldenstar could have done differently?

More A/B test options upfront for buttons. Small thing - overall good experience.

BACKGROUND

Introduce your business and what you do there.

I'm the managing director of a recruitment-to-recruitment agency based in the UK. We connect recruitment professionals with roles across all sectors and levels, offering flexible solutions including contingency, retained, and fixed-fee services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Goldenstar to accomplish?

We needed to build a mobile app for our staffing and recruiting company.

SOLUTION

What was the scope of their involvement?

Goldenstar has covered everything, including mobile-first design, dual-platform (iOS/Android) build, smart filters for skills/shifts, payment secure bookings, and SMS alerts. We've received wireframes, betas, clean code, bug tests, and store submission help.

What is the team composition?

We work with 2–5 teammates from Goldenstar.

How did you come to work with Goldenstar?

We found them through an online search. Their pricing fit our budget, and they offered good value for the cost.

How much have you invested with them?

We've spent $10,000 to $49,999.

What is the status of this engagement?

We started working with them in September 2025, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our fill rates jumped 55%, app-driven matches increased 75%, and cancellations decreased 20% with auto-reminders. We also achieved near 100% team buy-in by launch week. The app has powered more placements without extra staff.Moreover, the improvements have lasted. We still get 50% faster shift fills and good adoption after six months. No big changes have been made; only small fixes have kept it working well as we grow.We use the app's built-in analytics dashboard for daily login stats and booking trends, plus Google Analytics for user behavior.

How did Goldenstar perform from a project management standpoint?

They have good project management and deliver every milestone on time. We communicate through virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

They got recruiting chaos instantly, and their custom geo-fencing for shifts was genius. Their developers are flexible and have zero ego on changes. They've built the app to handle 10x volume.

Are there any areas they could improve?

No, there's nothing they could improve.