Glow Design Agency

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a credit provision software company. We integrate into other software companies’ websites or within their software across a variety of industries to allow them to extend credit to their users.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Glow Design Agency?

They provided comprehensive design services to help us build out our new website, user dashboard, and internal underwriting dashboard as well.

SOLUTION

What was the scope of their involvement?

Some of their design work, including the website and client dashboard, was provided from scratch, and the internal dashboard component was a redesign of existing elements that we already had in place.

In the end, they delivered a clickable prototype presentation in Figma that allowed us to navigate between different areas and screens including all of the color schemes and layouts that they created to incorporate the logo and content that we had started with.

What is the team composition?

Our team worked with two individuals from Glow Design Agency, both of whom were UI/UX designers who reported directly to us.

How did you come to work with Glow Design Agency?

We found them online, where they applied to work on the project. They impressed us with their skillset and communication, so we decided to bring them on.

How much have you invested with them?

The total cost of the project has been around $15,000.

What is the status of this engagement?

They started working with us in December 2019, and we are still working together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m extremely happy with the quality of the designs that they provided for us. It was extremely hard to find a designer who met all the requirements that we were looking for in terms of expertise, adaptability, and intelligence, so it has been great working with them. This project was the best experience working with a designer that I’ve ever had.

How did Glow Design Agency perform from a project management standpoint?

Their team exceeded my expectations with regard to organization and communication. We used Slack and Figma to keep track of the designs and comment on them when we wanted to make changes, and they did a great job of taking notes and really listening to what we were saying and what we wanted to accomplish. Because of that, they were able to translate all of that into a deliverable that fit within the requirements of our scope.

What did you find most impressive about them?

Their ability to take in complex, industry-specific information and process it quickly is incredibly impressive. I’m convinced that was the secret behind the success of the project because they never brought us a first draft that wasn’t in the right direction toward where we had intended for them to go.

Are there any areas they could improve?

I don’t think there’s anything in particular that they should have done better.

Do you have any advice for potential customers?

Know what you need them for. From their perspective, I could tell that there was less of a preference to work on stuff that isn’t totally within their area of expertise and focus, so I would just advise people to make sure you’re hiring them for the right thing. If you communicate that to them properly, then you are going to get outstanding work.

BACKGROUND

Introduce your business and what you do there.

I’m one of the founders of a GPS tracking software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Glow Design Agency?

We needed frontend design services.

SOLUTION

What was the scope of their involvement?

We worked with them to redesign our entire app and developed the design kit that we can use as we incorporate new features into our work. Our original solution was pretty rough around the edges, and they redesigned the whole thing to be more unified.

They implemented their work by building it on top of our existing app. With the final solution, users can track vehicles in real-time and formulate reports. We’re continuing to work with them whenever we need design work. It’s sort of a forever relationship. 

What is the team composition?

We worked with one designer for the most part. When needed, they brought in an additional designer.

How did you come to work with Glow Design Agency?

We found them through a friend. 

How much have you invested with them?

We spent about $20,000 in total.

What is the status of this engagement?

We started working together in January 2019, and our relationship is ongoing.  

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The usability and reliability of the solution were perfect.  

How did Glow Design Agency perform from a project management standpoint?

They were great at managing the project and meeting deadlines. We handled all the management, but they completed everything according to our timelines. They worked through different ideas and made appropriate revisions.  

What did you find most impressive about them?

They deeply thought through problems and came up with several different solutions to them. 

Are there any areas they could improve?

They’re top-notch when it comes to design. It may be nice if they brought in some coding resources, though. 

Do you have any advice for potential customers?

Have all the information ready for them beforehand. They need to know your product to make it successful, so making sure you’re ready is key.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of Dev's For Code, a staff augmentation services company. We enable companies to quickly scale their development teams with skilled professionals to meet changing project demands and optimize resource allocation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Glow Design Agency?

We needed help with UX and design-related services for the banking industry.

SOLUTION

What was the scope of their involvement?

Glow Design Agency has designed the architecture of a loan processing system for a large financial institution. The team has delivered wireframes, prototypes, user flows, and final UI designs.

What is the team composition?

We've worked with 2–5 teammates from Glow Design Agency.

How did you come to work with Glow Design Agency?

Someone referred Glow Design Agency to me, and their pricing fit our budget.

What is the status of this engagement?

We started working with Glow Design Agency in June 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Glow Design Agency has delivered Figma designs that our client has signed off on. We've also received positive feedback from our client about the simplicity of the new system for onboarding new employees.

How did Glow Design Agency perform from a project management standpoint?

Glow Design Agency's project management is great, and the team delivers on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Glow Design Agency is very easy to communicate with, and their work is transparent.

Are there any areas they could improve?

I can't think of anything for Glow Design Agency to improve.

BACKGROUND

Please describe your company and position.

I am the Director Of Development of a telecommunications company

Describe what your company does in a single sentence.

We are a telecomunications company that provides dial-tone through MS Teams, Operator Connect, Zoom and Webex.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Glow Design Agency to accomplish?

• to perform a UI/UX audit of our complete platform
• To improve our portal workflows, and make activities easier and more intuitive

SOLUTION

How did you find Glow Design Agency?

Clutch Site

Why did you select Glow Design Agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Glow Design Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A full UI/UX audit of our whole platform and our customer/internal portals.

Deliverables:
A complete redesign of our Portals, including web design work
A UX audit to make activites faster, easier and more intuitive

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project is still going, but so far, all of the designs they have provided have has excellent feeback from all stakeholders.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Glow Team is extremely responsive on either Slack or Email.  Everything was delivered on time.

What was your primary form of communication with Glow Design Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very proffessional, and productive.  Glow Design Agency understands design and how to interpret your needs for your specific use case.

Are there any areas for improvement or something Glow Design Agency could have done differently?

Nothing I can think of at the moment.

BACKGROUND

Introduce your business and what you do there.

I’m the growth manager of a VC firm investing in startups across the CEE+ region.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Glow Design Agency?

We needed help with branding and a pitch deck.

SOLUTION

What was the scope of their involvement?

Glow Design Agency designed a brand guide and a pitch deck for us.

What is the team composition?

We worked with 2–5 teammates from Glow Design Agency.

How did you come to work with Glow Design Agency?

Someone referred Glow Design Agency to me, and I had worked with them previously. I also chose them because they had high ratings, their pricing fit our budget, and they were a great culture fit.

What is the status of this engagement?

We worked together from August–November 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We got very nice feedback and funding, which we linked 100% to Glow Design Agency's work. We also measured the project's success through engagement, feedback, and internal milestones.

How did Glow Design Agency perform from a project management standpoint?

They delivered everything on time and were very responsive. We communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Glow Design Agency was very active and followed up with us. We could send out tasks at any time, and their communication was awesome. Of course, their design work and iterations were phenomenal.

Are there any areas they could improve?

No, I wouldn't mind working with them even longer.

Do you have any advice for potential customers?

Once we plan our website, we'll definitely hire them again.

BACKGROUND

Please describe your company and position.

I am the CEO of Che IT Group

Describe what your company does in a single sentence.

Che IT is an award-winning web development partner specializing in Webflow, Shopify, and Laravel for agencies, startups, and small and mid-market businesses. With more than ten years of supporting companies in their development journeys, we can guarantee business-oriented flexibility, perfect communication, and valuable outcomes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Glow Design Agency to accomplish?

• To redesign several website pages and refresh the overall UI for one of our internal web projects.

SOLUTION

How did you find Glow Design Agency?

Online Search

Why did you select Glow Design Agency over others?

• High ratings
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

We collaborated with Glow.Team on refreshing a few sections of our website. Their role was to help us align the visual concept and share design insights to make the interface more consistent and engaging.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The main success indicator for us was the efficiency of collaboration. Communication with the Glow.Team was fast and clear, which helped us move through revisions much quicker than expected. The feedback cycle was short, and the whole process felt structured and effortless.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management on Glow.Team’s side was excellent. They communicated in a very organized and friendly way, always keeping us updated. Everything was delivered on time.  What stood out most was their responsiveness, which made the collaboration smooth and stress-free.

What was your primary form of communication with Glow Design Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Glow Design Agency's communication and attitude were impressive: clear, fast, and genuinely friendly. They make every collaboration feel easy and enjoyable.

Are there any areas for improvement or something Glow Design Agency could have done differently?

Didn`t notice

BACKGROUND

Please describe your company and position.

I am the Business Development Manager of Britvault Techno

Describe what your company does in a single sentence.

We are an emerging tech startup dedicated to developing cutting-edge solutions tailored to the needs of e-commerce businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Glow Design Agency to accomplish?

• We partnered with the Glow Team to revamp our website and enhance the user experience (UX) for our e-commerce platform.
• Our main objective was to develop a sleek, user-friendly design that would boost customer interaction and drive higher conversion rates.

SOLUTION

How did you find Glow Design Agency?

• Online Search
• Clutch Site

Why did you select Glow Design Agency over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Glow Design Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Glow Team collaborated with us to transform the interface of our e-commerce platform, delivering:

1. A full redesign of the homepage, product pages, and checkout process.
2. A versatile, user-friendly design system enabling our team to make seamless updates.
3. Prototypes and wireframes to test user flows before development.
4. Regular feedback sessions to ensure alignment with our business objectives.

Their approach was comprehensive, involving user research, design workshops, and the delivery of polished mockups and interactive prototypes tailored to our needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Increased Conversions: Following the launch of the new design, our conversion rate saw a 35% improvement.
2. Enhanced User Feedback: Customers praised the site for its intuitive navigation and modern, visually appealing design.
3. Efficient Updates: The design system significantly reduced internal workload, saving time and resources for future updates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was flawless. Ruslan kept everything on track, ensuring the project stayed on schedule while the Glow Team consistently met deadlines. They were proactive in implementing our feedback, highly responsive to last-minute changes, and demonstrated remarkable adaptability to our needs. Throughout the process, their communication was clear, professional, and dependable.

What was your primary form of communication with Glow Design Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly stood out was their meticulous attention to detail and their exceptional ability to bring our vision to life with a functional and visually striking design. They excelled at simplifying complex ideas and turning them into practical, actionable solutions. The team went above and beyond to ensure every design element perfectly aligned with our brand identity and objectives. 

Are there any areas for improvement or something Glow Design Agency could have done differently?

The overall experience was exceptional, and while more frequent updates during the early stages could have enhanced alignment even further, the team’s proactive communication and dedication ensured a fantastic final outcome.

BACKGROUND

Please describe your company and position.

I am the Project Manager of VoryxTech

Describe what your company does in a single sentence.

We are an online retailer specializing in sustainable fashion.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Glow Design Agency to accomplish?

• We hired Glow Team to redesign our e-commerce website to improve user experience and increase sales conversions.

SOLUTION

How did you find Glow Design Agency?

Clutch Site

Why did you select Glow Design Agency over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Glow Design Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Glow Team provided:

1. A full redesign of our website’s homepage, product pages, and checkout flow.
2. Prototypes for testing user interactions.
3. Mobile-friendly designs to improve accessibility.

Stas provided valuable insights during the early design stages, while Vlad delivered polished visuals that perfectly captured our brand identity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Sales Growth: Conversion rates improved by 45% after launch.
2. User Satisfaction: Customer feedback highlighted the new design’s simplicity and elegance.
3. Mobile Optimization: Mobile traffic increased by 30%, with higher engagement rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Stas and his team were incredibly professional and proactive. Communication was clear, and they ensured all milestones were delivered on time.

What was your primary form of communication with Glow Design Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to combine creativity with functionality was exceptional. They truly understood our audience and delivered a product that exceeded our expectations.

Are there any areas for improvement or something Glow Design Agency could have done differently?

Nothing significant to note. They did an outstanding job!

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Alpha Care

Describe what your company does in a single sentence.

We are an AI-driven healthcare platform that helps clinics streamline patient management and optimize operations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Glow Design Agency to accomplish?

• We needed Glow Team to design an intuitive and user-friendly interface for our AI-powered healthcare dashboard. The goal was to simplify complex data visualization and make it accessible for non-technical users.

SOLUTION

How did you find Glow Design Agency?

Referral

Why did you select Glow Design Agency over others?

High ratings

How many teammates from Glow Design Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Designing dashboards for patient management and AI-driven analytics.
Developing user-friendly interfaces for appointment scheduling and telemedicine functionality.
Conducting usability testing to ensure the platform met the needs of our healthcare clients.
Creating a flexible design system for future updates.
Their designer, Vlad, played a key role in crafting intuitive visuals, and Pavel, as the project manager, ensured everything was delivered on time and aligned with our goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved Client Feedback: Clinics using our platform reported a 40% reduction in time spent navigating the dashboard.
Higher Adoption Rates: The new interface led to a 25% increase in new client sign-ups.
Efficiency Gains: Doctors could now access AI-driven insights within seconds.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was excellent. Pavel ensured that deadlines were always met, and Glow Team was incredibly responsive to our feedback. Their iterative approach allowed us to see progress at every stage and provide input.

What was your primary form of communication with Glow Design Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to combine creativity with technical expertise stood out. Vlad’s designs were not only visually stunning but also functional, making our platform more user-friendly.

Are there any areas for improvement or something Glow Design Agency could have done differently?

We would have appreciated more frequent communication during the initial phases, but overall, the team delivered beyond our expectations.

BACKGROUND

Please describe your company and position.

I am the Owner of Mevo

Describe what your company does in a single sentence.

We specialize in AI-powered marketing automation to help brands optimize their ad campaigns.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Glow Design Agency to accomplish?

• We hired Glow Team to design a user-friendly interface for our campaign optimization tool. Our main goal was to provide marketers with an intuitive platform for managing and analyzing their ad performance.

SOLUTION

How did you find Glow Design Agency?

Referral

Why did you select Glow Design Agency over others?

Good value for cost

How many teammates from Glow Design Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Designing an intuitive dashboard for campaign management and real-time analytics.
Creating interactive prototypes for A/B testing.
Developing a cohesive style guide for consistent branding.
Their project manager, Kate, ensured everything was on track, and their collaborative workshops were invaluable in refining the designs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

User Retention:

Retention rates increased by 30% within the first three months of launch.
Simplified Workflow:

Marketers reported a 50% reduction in time spent managing campaigns.
Higher Engagement:

The improved UX led to a 20% increase in daily platform usage.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Kate was incredibly organized and ensured smooth communication throughout the project. The team was highly responsive and proactive in addressing any concerns.

What was your primary form of communication with Glow Design Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

Their focus on user needs and their ability to incorporate AI functionalities into intuitive designs were remarkable.

Are there any areas for improvement or something Glow Design Agency could have done differently?

The process was seamless, and we honestly don’t have any complaints.