GLOBALDEV

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a technology platform for loyalty and gift card payment programs for the retail industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Steelkiwi?

We hired Steelkiwi to help build out Subway’s European loyalty app.  

SOLUTION

What was the scope of their involvement?

Steelkiwi created the loyalty app for both iOS and Android to replace an existing legacy app. Members who are logged in can see their order and transaction history. They can also see their points balances and promotions.

What is the team composition?

We had two development teams, one for iOS and one for Android. We also worked with a project manager and a business development manager. In total, we had six people working with us.

How did you come to work with Steelkiwi?

We wanted a team that worked on the European time zone. We shortlisted a few companies and decided to engage with Steelkiwi based on good chemistry and discussions.

What is the status of this engagement?

We started working together in December 2019, and our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The app rates well in both iOS and Android app stores.

How did Steelkiwi perform from a project management standpoint?

Steelkiwi is professional and organized. They never have any issues meeting deadlines. They’ve been very good, overall.

What did you find most impressive about them?

The team makes the effort to fully understand requirements. They take a professional approach with every project.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

My advice is to have clear requirements for the final product; it makes the development a lot simpler.

BACKGROUND

Introduce your business and what you do there.

We’re a fintech startup based in the UAE. We’re focused on an Eastern social savings concept. The product we aim to create will provide digital savings groups and peer-to-peer money transfer functionalities. I’m a co-founder of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Steelkiwi?

We used them as our main provider for the development of the mobile app.

SOLUTION

What was the scope of their involvement?

We created a scope detailing what we wanted the app to look like and what features we needed to add. They broke down our scope into requirements during a one-week scoping exercise. We didn’t see the point of that; we thought that most of it was already done.

Steelkiwi gave us an analysis of what technologies they recommended using on the front- and backends. They specialize in Flutter, and they convinced us to use that on the frontend, along with Django Python on the backend, AWS servers, and Twilio for SMS OTP (one time password) or mobile verification.

What is the team composition?

According to what we understood, the project would have two backend engineers, two frontend engineers, one UI/UX designer, one QA tester, and a DevOps engineer.

We were introduced to the team members. They were changed mid-project, something we weren’t happy with.

How did you come to work with Steelkiwi?

We saw their reviews on Clutch. The person in charge of their sales put in a lot of time and energy before we even signed with them, which we found quite impressive. That’s what led us to actually sign with them.

How much have you invested with them?

The project went above budget from $50,000 to $55,000.

What is the status of this engagement?

We signed the contract in April 2020. They needed a couple of weeks to assemble the team, after which we started the scoping exercise. The project was supposed to end in late-August, but we ended in late-November 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We needed to make sure that the app would work, and we went through a lot of challenges. The app relied on an integration with an open banking API from a third-party in the Middle East, and Steelkiwi had lots of trouble integrating it. There were a lot of issues in terms of allocating the correct resources to help with that integration. That was our biggest qualm with them.

In terms of the proficiency of the tech team, the backend code was well-structured, according to our CTO. It was clearly done by an experienced backend developer. The frontend developer was unfortunately a bit junior, and we had to restructure the whole frontend code after we stopped using Steelkiwi.

How did Steelkiwi perform from a project management standpoint?

Our project manager was a nice guy, and we really enjoyed working with him, but the communication wasn’t up to our standards. We didn’t know what was happening, and we had to nag them a lot to get information. There were a lot of missed deadlines, and the communication and project management could’ve been better.

One of the reasons we initially chose them is that they worked in an agile methodology, whereby we’d have sprints and target results for each sprint. According to what we experienced, there was only one sprint, and things became very blurry after that. We didn’t know which sprint we were on and what the next deliverable was.

What did you find most impressive about them?

The start of our engagement with them was the most impressive thing, in comparison to other tech vendors. Steelkiwi put in quite a lot of effort at the start, especially their sales team. We felt that they were going to be dedicated and passionate about the project, and they were flexible in working with our budget. However, things changed after a few months.

Are there any areas they could improve?

I knew that they had really good developers, but I was disappointed to hear that the frontend code wasn’t structured properly or as well as the backend code was. I can’t deny that Steelkiwi’s team worked very hard, though.

Another issue was resource allocation. After a few months, when things were getting very slow, we realized that we only had one frontend and one backend developer. When we started, we had a whole team. There was clearly something wrong with the resource allocation. We realized that they’d shifted some of our developers to other projects, which caused us wasted time and expenditure. They kept delaying, from September to late-November. That cost us a lot financially.

Do you have any advice for future clients of theirs?

It depends on the client. For a large company with a large budget that already has an app or website running and needs to add on to those, I’d definitely recommend them. I’d recommend Steelkiwi to someone that already has an internal team and just needs more support.

If the client is a startup and fully reliant on them, I wouldn’t suggest going ahead with Steelkiwi unless they have an appropriate budget. In our case, $55,000 was not cheap at all, and what we got for it wasn’t good value for money, especially in the later stages.

BACKGROUND

Introduce your business and what you do there.

I’m a project manager and marketing manager at a startup. We’re a travel guide company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Steelkiwi?

We needed to build our product. It had a lot of data that needed to be translated into many languages, so it was important that our database was well organized.

SOLUTION

What was the scope of their involvement?

Steelkiwi built the backend of our mobile and web app. Their team was also involved in frontend development. They used JavaScript and AWS for the backend, which their team built to enable us to easily add data to it. After we launched the app, we continued working together on additional features.  

What is the team composition?

I worked with one backend developer, one project manager, and one frontend developer.

How did you come to work with Steelkiwi?

My CEO and manager hired Steelkiwi.

How much have you invested with them?

We hired them full-time for a year and probably spent $5,000 a month.

What is the status of this engagement?

The project began in the summer of 2019, and we launched the mobile app in March 2020. We continued working together until September 2020 to add features.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Although the frontend wasn’t good, the backend was great. Steelkiwi assigned a good backend developer to our project. We were able to translate the database quickly because the architecture was great.

How did Steelkiwi perform from a project management standpoint?

I was the project manager, and Steekiwi was responsive. Their team acted like our employees, so it was easy to work with them.

What did you find most impressive about them?

Their backend development was great because their backend developer was skillful. Steelkiwi developed great software.

Are there any areas they could improve?

They could improve their project management skills.

Do you have any advice for potential customers?

I would recommend them if you already have a project manager and clear end goals.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of a COVID-19 platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Steelkiwi?

We needed a trustworthy partner to develop our web platform for a good price.

SOLUTION

What was the scope of their involvement?

Steelkiwi developed our web platform. It works natively on all browsers. There’s an admin page as well as a control panel for the clients. We or the client are able to create queues, and then QR codes for these queues, then put in the code in public places where people can queue virtually rather than standing in line physically. 

There’s also an interface for whoever is managing the queue. Rather than standing up and ensuring people are separate from each other, all they need to do is press a button on the page from the interface to call the next patient. 

The frontend was AJAX. The backend is hosted with AWS and we use Django.

What is the team composition?

There were 6-8 people including a project manager, backend, graphics, and QA.

How did you come to work with Steelkiwi?

We inquired about different companies I found on Google and Clutch. They came up as the best value for money for the type of solution we wanted.

How much have you invested with them?

We spent between $30,000-$50,000.

What is the status of this engagement?

The project took place from October 2019-March 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We like their approach. Steelkiwi was flexible and they accommodated our timing. The account manager was really amazing, engaging, and understood our requirements. He was able to pull together the right team and start the project fairly quickly. They continued the journey at a good pace and to our satisfaction.

How did Steelkiwi perform from a project management standpoint?

We had some issues with our initial project manager and had to change. The next project manager was great. The project management was 4 out of 5.

What did you find most impressive about them?

They’re always available. They listen and they respond fairly quickly. We like their engagement style.

Are there any areas they could improve?

No, we’re satisfied. We can trust them. They deliver whatever it is we need.

Do you have any advice for potential customers?

Prepare for a good journey with Steelkiwi. Ask for Igor (Account Manager).

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder and operations for a startup. We’re creating a home restaurant platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Steelkiwi?

We needed help building our platform. We wanted a single platform with two different interfaces depending on the user’s profile.

SOLUTION

What was the scope of their involvement?

Steelkiwi’s helping us build and launch iOS, Android, and web apps. It has to be a two-way application, meaning it’s not only for customers but also home restaurant owners.

There was a discovery stage that took us about three weeks. As a result, they delivered the scope of work and then moved into the wireframing stage. They helped us with wireframing and designing the user journeys and UI. Their team then moved onto building the whole backend, which they’ll ultimately transfer to us. They built the backend architecture and are now working on frontend development.  

What is the team composition?

We’ve worked with six people from Steelkiwi including a project manager.

How did you come to work with Steelkiwi?

We used Clutch to find Steelkiwi. When we started the project, I lived in Europe and wasn’t sure about the quality of different development companies. I needed a point of reference and Clutch helped with that.

How much have you invested with them?

We’ve spent between $150,000–$200,000 on their services.

What is the status of this engagement?

We’ve worked together since about June 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

It’s easy to work with Steelkiwi. It’s fairly normal for there to be tension at the beginning of projects. However, it’s been smooth with them. They’re great at managing stakeholders, clients, and expectations. In terms of the deliverables, so far so good.

How did Steelkiwi perform from a project management standpoint?

We’re working with Jira and Confluence. There are daily scrum meetings conducted remotely too. Their team follows an Agile methodology, which makes them flexible. Even when we change the scope, the conversations are easy.

What did you find most impressive about them?

Steelkiwi listens to us. When we meet with them, they essentially capture everything we tell them. Their team tries to comprehend and incorporate our ideas into either the scope or the sprint. They’re attentive. The value for money proposition with Steelwiki is one of the best in the market.

Are there any areas they could improve?

I’m based in Quebec, which is a francophone province. Part of our team speaks French, so it would be great if they had a French-speaking team member.

Do you have any advice for potential customers?

Steelkiwi is budget sensitive but also concerned about value. That’s important for startups.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of a company that is developing an advertising technology platform specifically for the publisher side. I’m in charge of defining and overseeing the overall product and software development. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with X1 Group?

We were looking to hire a handful of new developers for our back- and frontend system, but we were having difficulties finding people locally in Germany. We reached out to X1 Group to find some developers in Ukraine.

SOLUTION

What was the scope of their involvement?

X1 Group’s job was HR talent acquisition. They screen candidates before we interviewed them, and they take care of all the necessary paperwork to hire them.

They provide an office where the developers can work from, along with infrastructure like office equipment, computers, coffee machines, and so on. The team also organizes events within the remote office, and they take all the necessary steps to pay the developers.

What is the team composition?

I work closely with Valeriy (Founder and CEO) and with 3–4 people from their HR department.

How did you come to work with X1 Group?

We researched companies in Eastern Europe that could help us find developers and host them. X1 Group was a recommendation from someone in a CTO forum. We chose them because of their pricing and the overall package.

They also have a good office with good equipment for the developers. We’re not a huge company, so we wanted to have a good and friendly working relationship with a developer team. X1 Group was a good fit for that.

How much have you invested with them?

Including the developers’ salaries, the cost is around €350,000 (approximately $415,000 USD).

What is the status of this engagement?

We started working with X1 Group in January 2019. The collaboration remains ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We initially hired X1 Group to help us recruit new developers, so their success here was the key measurement for us. We got several profiles in just a few weeks, and we made hires very quickly. I’d say that we hired one in three candidates out of a total of fifteen that we looked at so far. That was our primary challenge, and X1 Group helped us solve it. In the end, we had five qualified developers on board.

How did X1 Group perform from a project management standpoint?

We didn’t ask for project management services, but simply for staffing services. X1 Group is responsible for finding candidates and maintaining the office and necessary regulations. The developers are included in our project management process.

We’ve used email, phone calls, and Skype calls for communication, and we’ve also met in-person in Berlin and Kharkiv.

What did you find most impressive about them?

It’s a very personal collaboration. X1 Group isn’t a huge company where we have to talk to two sales executives before getting to the technicalities. It’s pretty much as straightforward as meeting with their founder and telling him what our problems are, and then he’ll tell us how he can help.

Are there any areas they could improve?

I don’t have much to complain about. Whenever we’ve had an issue, I could address it easily. We’re not a huge company ourselves, so we don’t have a need for various pools of specific processes.

Do you have any advice for future clients of theirs?

It’s fine if the client knows what they want, but if there’s brainstorming required, X1 Group has experience running different types of projects. I’d openly address ideal scenarios, and if the client doesn’t have those, they should just ask X1 Group what they think the best approach is. This is something to do in general.

BACKGROUND

Please describe your company and your position there.

I am CEO of Genesis Solutions, company that provides digital transformation, web and mobile apps development services to enterprises across the world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Preezma?

We required support on development front for a digital transformation governmental project

What were your goals for this project?

The main goal was to address client's requirements and provide professional support for digital transformation project by attribution of highly skilled and talented dedicated resources to Genesis team

SOLUTION

How did you select this vendor?

They were recommended by another agency who we have worked with previously.

Describe the project and the services they provided in detail.

They have been developing and supporting development of DLS and the microservices that are used through out the project. We started with the onboarding session where the team of 3 full stack developers made familiar with the the current state, future state and the requirements. We are following Agile development practices with 2 weeks sprints working hand in hand with all other teams on the project. Despite the fact we started last year we are still in the beginning of the journey and we are working hard together with Preezma team to meet the expectation of the client

What was the team composition?

Genesis team involved in this particular project is 20+ people and it was attributed 3 Full Stack Node.js/React.js developers from Preezma

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The impact is that we keep working with the client and successfully renewed contract for the 2nd year.

How was project management arranged and how effective was it?

Project management is done by the client so we follow all the standards they have in place

What did you find most impressive about this company?

Professional approach and expert level services

Are there any areas for improvement?

not that I am aware of

BACKGROUND

Please describe your company and your position there.

I'm a creative director / project manager at Uhsome LLC. The company provides various IT services with production offices in USA and Europe.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Steelkiwi?

We had a project with the original idea that was never implemented before, and we needed a solid and experienced team to develop it into a mobile app. It was a math puzzle game similar to Scrabble.

What were your goals for this project?

We started with simply creating a playable board, and moved on to bots, complex play availability calculations, scoreboards, rewards system, ... The main goal was to grow user base to a point where we can start monetizing on it.

SOLUTION

How did you select this vendor?

We've searched online for app development businesses. Shortlisted three, and had a few online meetings with each of them. Steel Kiwi turned out to be a perfect match.

Describe the project in detail.

We handed over the design files and the initial scope of work. Within a few days we had a meeting where Steel Kiwi provided their always useful input. After we specified all the details, they've started the development process with reports coming in every week and meetings whenever needed.

After about two months we had the initial package which worked surprisingly well. The development included backend, iOS app, and Android app.

What was the team composition?

Steel Kiwi team included project manager, 5 developers, and 2 QA managers at a later stage.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app is constantly growing and retention level gets higher with each new release. Our expectations were met and so far everything is aligned to our business plan. There were minor bugs in every release, but those were mostly corrected within 24 hours after filing a report.

How effective was the workflow between your team and theirs?

From the start, we've agreed on fixed communication channels which meant that no information gets lost and we have clear schedules and deadlines. Every feedback was discussed and implemented in shortest possible time. Even though the team we were working with was based in Ukraine, there were no language barriers as their English is very good.

What did you find most impressive about this company?

The thing that impressed us the most is the level of their involvement in the project and how they wanted to understand every little detail. That lead to them proposing solutions to some of the problems that definitely helped lift the app to where it is now.

Are there any areas for improvement?

No

BACKGROUND

Introduce your business and what you do there.

We’re a medical healthcare service.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Steelkiwi?

We engaged with Steelkiwi to design a website and build its infrastructure.

SOLUTION

What was the scope of their involvement?

Steelkiwi designed and developed our website including the platform’s three dashboards. There’s a dashboard for doctors who log in to interpret results. There’s a customer dashboard for them to see their results. Their team built the e-commerce platform with Django, which enables people to order products. The website’s live, so we’re now just working on site improvements.

What is the team composition?

We worked with about three people including a project manager.

How did you come to work with Steelkiwi?

We’ve spent roughly $100,000 on their services.

How much have you invested with them?

I found Steelkiwi through Clutch. Their team was approachable and friendly.

What is the status of this engagement?

We started working with them in December 2019 and the original scope’s complete. Now, we’ve hired them for further work.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re quite happy with their work. We’ve only just gone live, so we don’t have metrics yet. Everybody likes the website at the moment but it's still in its early days. We’re certainly happy with the design and the technology at the moment. 

How did Steelkiwi perform from a project management standpoint?

We communicated via Slack and worked on the designs with InVision. We can contact them anytime. Initially, project management was challenging. When the issues got more complex, their CEO got involved, so it became really good. We always reach an agreement and manage to deliver the product.

What did you find most impressive about them?

Their flexibility sets them apart from other service providers. We’re quite demanding and the fact that they’re responsive to our demands is good. They’re approachable, which gives us confidence.

Are there any areas they could improve?

No, we didn’t have a problem.

Do you have any advice for potential customers?

Make sure that your requirements are clear to prevent misunderstanding with any party.

BACKGROUND

Introduce your business and what you do there.

I’m the IT director of a marketing platform based in California. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Preezma?

We needed a team to work on development for a Cloud-based platform we were building.

SOLUTION

What was the scope of their involvement?

They’re developing a marketing platform in Node.js based on the business requirements and UI/UX design we provided them. They’re developing the frontend and backend of the platform, including dashboard and all the specifics involved with that.

They completed the first version and are currently working on additional features and requirements.

What is the team composition?

There are five developers and a team leader.

How did you come to work with Preezma?

They were referred to me. I considered several agencies, but they made the best offer regarding time and cost.

How much have you invested with them?

We spent between $100,000–$250,000.

What is the status of this engagement?

We began working together in May 2019, and it is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I don’t have any metrics or statistics to provide. They’re a good team with good management overseeing the entire process. Overall, I would recommend them.

How did Preezma perform from a project management standpoint?

Most of this is done internally so I can’t rate them on this aspect.

What did you find most impressive about them?

Their team members are easy to work with.

Are there any areas they could improve?

No. I’m ok with their process.