Global Staffing Support

BACKGROUND

Introduce your business and what you do there.

Modest is an ISV that offers a wide range of smart add-ons for ERP and project management, focussing on job and shop time registration, shopfloor control, warehouse management and asset tracking. My role is CEO / owner. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Global Staffing Support?

Our company needed to support it's growth, to accomplish this we asked GSS to support our team by sourcing candidates for extension of our development and QA team. 

SOLUTION

What was the scope of their involvement?

Our software isn’t a project; it’s a continuous development process in which we need staff. Global Staffing Support has for the past 14 year played an important role in sourcing this staff. The team has continuously provided us with senior, medium, and junior C# .NET developers and senior and medium QA roles.

What is the team composition?

We’ve worked with 3–6 teammates from Global Staffing Support.

How did you come to work with Global Staffing Support?

I met the owner at a business meeting. I chose them because they were a great culture fit, offered good value for the cost, and had company values aligned with ours.

What is the status of this engagement?

We started working with them in 2012 and continued doing so up to this moment.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Global Staffing Support helped us to build a team of development and Q&A professionals that have finished sprints on time and raised our product quality to new levels. Our sales and consultancy teams have seen reliability to deliver on time and with quality rise. Important metrics to count on when making promises to customers and stakeholders enabling us to do better business for us and our customers.

How did Global Staffing Support perform from a project management standpoint?

They’ve mostly delivered on time. We communicate via in-person and virtual meetings.

What did you find most impressive about them?

We have short lines of communication between management, project management, HR, and us.

Are there any areas they could improve?

Playing a better role in the translation between different cultures are in certain situations proven to be points of improvement, however, this is generally a known thing with near- of offshoring.