Funkhaus

BACKGROUND

Please describe your company and your position there.

The Lift delivers filmed advertising content services in Mexico. I am the managing partner for the international advertising division.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Funkhaus, and what were your goals?

Our goal was to re-position The Lift's brand as the foremost production service firm in Mexico and to elevate our marketing and communications strategy to better encounter our clients' culture, needs, and voice.

The projects for which we hired Funkhaus were:

• Website development
• Brand positioning and designing collateral
• Marketing and communication strategy
• Editorial and content creation
• Community management
• Hospitality and customer journey consulting

SOLUTION

How did you select this vendor and what were the deciding factors?

We consulted with our most trusted clients and looked at the best production companies in the US (at the time some were our client's others were not) and who had developed their website, one name consistently came up: Funkhaus. We didn't even have a second choice, we knew it had to be them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wrote a detailed brief with everything we had in mind as the project scope of work, the two big items were the rebranding and the new website. Funkhaus was then able to re-articulate our brief and come back with a perfect proposal for us which basically involved re-building the brand from the ground up in terms of identity, design, and marketing strategy.

Nick and Dave flew to Mexico a couple of times to really dive into what we were all about, they were as invested in the project as we were. In the end, the process had to do more with building a new and strong brand identity as well as a unique voice to engage in meaningful conversations with our clients.

How many people from the vendor's team worked with you, and what were their positions?

Over the years we must have worked with over a dozen people at Funkhaus. Nicholas (director of client services) and David (creative director) have always been at the center of our relationship. We have also worked with operations managers, content creators, community managers, editors, designers, and programmers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since relaunching our brand and website in 2014 we have seen exponential growth in leads and sales. Leads have consistently gone up over 35% from year to year and sales an average of 30% yearly. We were also able to capture our desired client scope and are now working for the top 30 production companies in the world.

Describe their project management style, including communication tools and timeliness.

They have always followed a very clean and detailed project management style, which includes deadline calendars, work plans, rollout stages, and exceptional customer service. They have always delivered every project we have done together in time and form.

What did you find most impressive or unique about this company?

The personal relationship that we have built over the years. We don't see Funkhaus as a vendor, we see them as an important partner. Also, their impeccable taste when it comes to design and how they apply technology in a subtle and seamless way into everything they do.

Are there any areas for improvement or something they could have done differently?

I can't think of any.

BACKGROUND

Please describe your company and position.

I am the Chief Media Officer of Someplace

Describe what your company does in a single sentence.

To be a place where clients and makers can dream again.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Funkhaus to accomplish?

• Create our company website that brought to life our creative vision and balanced that with the need to be informative for what services we can provide partners.

SOLUTION

How did you find Funkhaus?

Referral

Why did you select Funkhaus over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Funkhaus were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted them to build a fully functional website for desktop and mobile.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We just launched. But we have gotten great reviews on the website so far.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were great partners through the entire process. They took the time to explain things and have work sessions where we worked things out together. We found them very collaborative and patient with us.

What was your primary form of communication with Funkhaus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It was a very open process. We liked that we pushed each other to make our work great. That's usually a sign of a great partnership.

Are there any areas for improvement or something Funkhaus could have done differently?

We talked about everything openly. There wasn't a problem they didn't help us solve. They were great partners.

BACKGROUND

Please describe your company and position.

I am the COO of Fela

Describe what your company does in a single sentence.

Film production services for commercials, music videos, film and tv.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Funkhaus to accomplish?

• Website Design and Company Branding

SOLUTION

How did you find Funkhaus?

• Online Search
• Industry reseaerch

Why did you select Funkhaus over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Funkhaus were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Funkhaus completed an entire website re-design for our company. They created a dynamic and sleek website optimized for desktop and mobile viewing. They also consulted and contributed heavily towards our company's branding — creating a cohesive package of fonts, colors, layout and copywriting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Feedback on our new website has been resoundingly positive. Internally we are extremely satisfied with the re-design. Externally we have received numerous compliments and positive reception regarding the re-deisgn.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was prompt and reliable. They responded well to our needs.

What was your primary form of communication with Funkhaus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their great design sensibility and ideas. Comprehensive understanding of our needs. Seamless execution of any ideas which were thought of. Great support and guidance throughout the process.

Are there any areas for improvement or something Funkhaus could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Owner of Little Ripper

Describe what your company does in a single sentence.

Cafe by Day... Wine Bar by Night.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Funkhaus to accomplish?

• Rebranding
• New Logo
• New Everything

SOLUTION

How did you find Funkhaus?

Referral

Why did you select Funkhaus over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit

How many teammates from Funkhaus were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Transform from a small time Coffee shop to a Resturant serving Beer and wine. 

• New Logo with new Colorways. 
• New Coffee Bag design. 
• New Coffee Cup Design. 
• New Beer Can Design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Lookon our Customers faces when they saw how amazing the rebrand looked. We just reopened.. so it a little hard to demonstrate success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, Right on Time. Ready for our reopen. Great communication.

What was your primary form of communication with Funkhaus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their interest in our business and passion for something new were impressive.

Are there any areas for improvement or something Funkhaus could have done differently?

None that I can think of.

BACKGROUND

Please describe your company and position.

I am the Director of Communications of an advertising & marketing company

Describe what your company does in a single sentence.

Creative film editing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Funkhaus to accomplish?

• Design new website
• Refresh logo

SOLUTION

How did you find Funkhaus?

We've worked with them before

Why did you select Funkhaus over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

What was the size of Funkhaus’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design a new website and refresh current logo including new brand colors, implement logo across the new website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Amazing feedback on the final project, very happy with the outcome.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive, worked closely with us and always responded to questions with helpful information.

What was your primary form of communication with Funkhaus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Impressed by the way they were able to take our thoughts and feedback and give us what we were looking for, happy with the design choices presented to us and the collaborative nature of the project.

Are there any areas for improvement or something Funkhaus could have done differently?

nothing much