Fresa Technologies

BACKGROUND

Please describe your company and position.

I am the Accountant of a logistics & supply chain company 

Describe what your company does in a single sentence.

Our company provides freight forwarding and logistics services, helping clients manage the smooth movement of goods locally and internationally.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• We hired Fresa Technologies to streamline our freight forwarding operations, centralize our data, and improve efficiency in managing shipments, accounts, and customer communication through a single integrated platform.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included implementing Fresa Gold to manage our complete freight forwarding process, covering sales, operations, documentation, accounts, and reporting. Key deliverables included setting up the system based on our business requirements, migrating our existing data, training our team to use the platform effectively, and providing ongoing support. The system was configured to handle shipment tracking, document generation, invoicing, and customized MIS reports, ensuring all departments could work seamlessly through a single integrated solution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes included a significant reduction in manual work, faster processing of shipments and documentation, improved accuracy in accounts, and better visibility through real‑time MIS reports. We also achieved smoother coordination between departments, quicker response times to clients, and a noticeable improvement in overall operational efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was well‑organized and efficient. All deliverables were provided on time as per the agreed schedule, and they maintained clear communication throughout the process. They were quick to respond to our needs, addressed our queries promptly, and made necessary adjustments to ensure the system met our requirements.

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What was your primary form of communication with Fresa Technologies?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Fresa Technologies is their deep understanding of the logistics and freight forwarding industry, which reflects in how their software is designed. Their ability to customize solutions based on our specific needs, combined with prompt and friendly customer support, makes them stand out from other providers.

Are there any areas for improvement or something Fresa Technologies could have done differently?

we are very satisfied with Fresa Technologies, but there is always room for improvement. Adding more customization options for reports, simplifying certain workflows, and introducing additional automation features would make the system even more efficient and user‑friendly.

BACKGROUND

Please describe your company and position.

I am the Accountant of REGAN SHIPPING LLC

Describe what your company does in a single sentence.

Our company specializes in providing comprehensive freight forwarding and logistics services, ensuring the smooth and timely movement of goods across domestic and international routes. 

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OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Fresa Technologies to implement a centralized ERP system that could streamline our logistics operations, reduce manual processes, improve documentation accuracy, and enhance overall efficiency in managing freight forwarding activities.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Fresa Technologies was responsible for implementing a fully integrated ERP system tailored to our freight forwarding and logistics operations. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Job creation and documentation time was reduced by over 40%, thanks to automation and centralized data access.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrated strong project management throughout the implementation. They followed a structured timeline, kept us informed at every stage, and delivered key modules and customizations within the agreed deadlines. Their team was highly responsive to our queries and change requests, often addressing issues promptly and providing clear guidance.

What was your primary form of communication with Fresa Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

Fresa Technologies was their deep understanding of the logistics and freight forwarding industry. Unlike generic software providers, they offered a tailored solution that aligned closely with our daily operations.

Are there any areas for improvement or something Fresa Technologies could have done differently?

Yes, while our overall experience with Fresa Technologies was positive, there are a few areas for improvement. 

BACKGROUND

Please describe your company and position.

I am the Customer service of ELMERITO SHIPPING AND LOGISTICS SERVICES L.L.C

Describe what your company does in a single sentence.

Our company provides comprehensive freight forwarding and logistics solutions, including import, export, customs clearance, and transportation services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Fresa Technologies to streamline our logistics operations by automating documentation, improving job tracking, integrating accounting processes, and providing real-time visibility across departments—all within a single centralized platform. Ask ChatGPT

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved the complete implementation of Fresa Gold as our logistics ERP system to digitize and streamline freight forwarding operations. The goal was to improve operational efficiency, reduce manual work, and ensure real-time visibility across all departments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduction in Manual Work:
Over 60% of documentation tasks are now automated, reducing manual errors and saving time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

we raised support tickets or needed customizations, their response was prompt and solution-oriented. Regular follow-ups, training sessions, and updates ensured that the system went live smoothly and our staff adapted without major disruptions. Overall, their commitment to timelines and customer support is commendable.

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What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Fresa Technologies is their deep understanding of logistics operations and their ability to translate that into a user-friendly, efficient system. Unlike generic software providers, they speak the same language as freight forwarders, which made communication smooth and solutions practical.

Are there any areas for improvement or something Fresa Technologies could have done differently?

User Interface Modernization:
Some modules have an outdated layout that could be improved for a more intuitive and modern user experience.

Faster Customization Delivery:
Custom feature requests or minor changes sometimes take longer than expected to implement.

BACKGROUND

Please describe your company and position.

I am the ACCOUNTS of JMS SHIPPING LLC

Describe what your company does in a single sentence.

freight forwarding and logistics company specializing in international shipping, customs clearance, and supply chain management solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Fresa Technologies to streamline our freight forwarding operations, improve documentation accuracy, and enhance overall visibility and control across our logistics processes.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

System Implementation & Configuration – Setting up Fresa Gold with modules for Sales, Operations, Documentation, Accounts, and CRM.

Data Migration – Transferring existing job files, customer/vendor data, and financial records into Fresa Gold.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Time Savings – Job creation and documentation time reduced by 30–40% due to automation and templates.

Operational Accuracy – Errors in billing, shipment tracking, and document handling decreased by over 50%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrated strong project management throughout the implementation. They delivered key milestones on time, including setup, data migration, and training sessions. 

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Fresa Technologies was their deep understanding of the freight forwarding industry combined with a flexible, user-friendly software solution. Their team's ability to customize features quickly and provide prompt, practical support sets them apart from other vendors. 

Are there any areas for improvement or something Fresa Technologies could have done differently?

 Fresa Technologies could improve by enhancing report customization options to allow more flexibility for different business needs. Additionally, faster system performance during high-traffic periods would help maintain smooth operations. More frequent proactive updates or feature previews would also be appreciated.

BACKGROUND

Please describe your company and position.

I am the Accountant of ENVISION EXIM PRIVATE LIMITED

Describe what your company does in a single sentence.

Envision Exim Private Limited specializes in providing comprehensive export-import solutions, streamlining global trade operations with efficiency and reliability.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• We hired Fresa Technologies to streamline our freight forwarding operations, improve documentation accuracy, and enhance overall operational efficiency through digital automation.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Envision Exim Private Limited operates in the export-import sector, facilitating international trade by managing logistics, compliance, documentation, and client communication. This scope of work outlines the responsibilities and deliverables required to streamline operations, ensure regulatory compliance, and enhance client satisfaction through efficient handling of import-export activities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Document and invoice error rates decreased after implementing validation features and customer success support.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Fresa project management team consistently delivered key items and milestones on time according to the agreed project schedule. They demonstrate strong adherence to deadlines for critical deliverables such as software module rollouts, documentation, and training sessions. Minor delays were communicated proactively with clear reasons and revised timelines, ensuring transparency throughout the process.

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Fresa stands out for its deep understanding of the freight forwarding and logistics industry, reflected in the design of Fresa Gold. Their software is tailored specifically to address the complex operational needs of the sector, such as seamless EDI integration, customs compliance, and warehouse management, which many generic solutions fail to do effectively.

Are there any areas for improvement or something Fresa Technologies could have done differently?

While the software is powerful and feature-rich, some users initially found certain advanced features complex to navigate. Providing more comprehensive, user-friendly training materials, video tutorials, or interactive guides could help users adopt the system more quickly and confidently.

BACKGROUND

Please describe your company and position.

I am the Accounts of RIMA NAJAD TRANSPORTATION

Describe what your company does in a single sentence.

Our company provides comprehensive logistics and freight forwarding services, ensuring efficient shipping, handling, and documentation for businesses globally.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Fresa Technologies to streamline our logistics management, automate invoicing and job tracking, and integrate financial reporting to improve operational efficiency and reduce manual errors. 4o mini

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Job Management: Automation of job creation, updates, and tracking to streamline shipment handling and reduce manual processing time.

Invoicing & Payment Tracking: Integration of invoicing and payment tracking, ensuring accurate and timely billing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduction in Processing Time: The automation of job creation, invoicing, and payment tracking resulted in a 30% reduction in processing time for each shipment and job-related task.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrated strong project management throughout our engagement. They delivered items on time, adhering to the agreed-upon schedule for implementation and updates. They were proactive in managing timelines and kept us informed of progress at each stage.

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to seamlessly integrate complex logistics and financial systems into one platform stood out.

Are there any areas for improvement or something Fresa Technologies could have done differently?

Advanced Customization Options: Offering more flexibility in customizing reports and workflows would allow businesses to tailor the system even more closely to their needs.

BACKGROUND

Please describe your company and position.

I am the Accounts of ARVI INTERNATIONAL SHIPPING LLC

Describe what your company does in a single sentence.

Our company provides comprehensive freight forwarding and logistics solutions, ensuring smooth and timely delivery of goods worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• We hired Fresa Technologies to streamline our freight management processes, improve operational efficiency through automation, and ensure real-time tracking and seamless integration of shipment, invoicing, and documentation systems.

SOLUTION

How did you find Fresa Technologies?

Other

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

System Setup & Customization – Tailoring the platform to meet specific business needs, including workflow configurations and data migration.

Real-Time Tracking & Shipment Management – Enabling real-time tracking of shipments and streamlining operational processes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduced Processing Time: Automation of invoicing and documentation led to a 30% reduction in processing time, improving operational efficiency.

Improved Accuracy: The integration of real-time tracking and automated data entry resulted in a 20% decrease in errors and discrepancies.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrates strong project management skills throughout the implementation process. They delivered all key milestones on time and adhered to the agreed-upon deadlines.

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Fresa Technologies was their deep understanding of the logistics and freight forwarding industry, which allowed them to tailor their solutions to our specific needs.

Are there any areas for improvement or something Fresa Technologies could have done differently?

Fresa Technologies delivered excellent service, there is room for improvement in enhancing the mobile app’s functionality to match the full desktop version, providing more seamless access on the go. Additionally, more flexible reporting customization options could help businesses generate tailored insights for better decision-making.

BACKGROUND

Please describe your company and position.

I am the Accountant of DIRECT DRIVE LOGISTICS L.L.C

Describe what your company does in a single sentence.

Our company specializes in providing comprehensive logistics solutions, managing shipments, customs, documentation, and client accounts to ensure seamless and efficient supply chain operations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Fresa Technologies to streamline our logistics operations, automate shipment tracking, simplify documentation processes, improve financial reconciliation, and enhance overall efficiency, leading to better client satisfaction and optimized workflows.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Automating tracking of shipments in real-time across all stages of transit.

Providing clear visibility and updates for both clients and internal teams.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

30% reduction in the time spent on documentation creation and processing due to automation of customs and shipment documents.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies' project management was highly organized and efficient. They delivered items on time, adhering to the agreed timelines and milestones. 

What was your primary form of communication with Fresa Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

Fresa Technologies is their customer-centric approach and ability to adapt to specific business needs. They don't just offer a one-size-fits-all solution; they take the time to understand the intricacies of our operations and tailor their software to streamline our processes. 

Are there any areas for improvement or something Fresa Technologies could have done differently?

User Interface: The platform could benefit from a more modern, intuitive design to make navigation smoother, especially for new users.

BACKGROUND

Please describe your company and position.

I am the Accounts of ACE EXPRESS LOGISTICS IMPEX PRIVATE LIMITED

Describe what your company does in a single sentence.

Our company provides comprehensive freight forwarding and logistics solutions, ensuring seamless shipping, customs clearance, and supply chain management for global businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

We engaged Fresa Technologies to automate freight operations, streamline documentation, improve real-time shipment tracking, enhance financial accuracy, and integrate invoicing and reporting for better efficiency and decision-making.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Freight Management System – Automating shipment bookings, tracking, and documentation for seamless workflow.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Operational Efficiency Improved by 40% – Reduced manual work with automation, leading to faster processing times.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely Delivery: All key milestones and deliverables were completed within the agreed schedule, minimizing operational disruptions.

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Fresa Technologies stands out for its deep industry expertise in freight and logistics automation, providing tailor-made solutions that streamline operations. Their commitment to customer support and quick response to issues make them a reliable technology partner.

Are there any areas for improvement or something Fresa Technologies could have done differently?

their cloud-based, fully integrated system with real-time tracking, automated invoicing, and financial accuracy sets them apart as a one-stop solution for freight forwarding companies.

BACKGROUND

Please describe your company and position.

I am the accountant of Afic Logistics Ghana Limited. 

Describe what your company does in a single sentence.

 freight forwarding and logistics solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• resa Technologies to streamline our freight forwarding and logistics operations by implementing an efficient ERP solution that automates documentation, enhances shipment tracking, simplifies accounting, and improves overall workflow efficiency.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

• High ratings
• Other

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ERP Implementation & Customization

Setup and configuration of Fresa Gold to match our business processes.

Customization of modules, including shipment tracking, accounting, and customer management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased Efficiency  Automation of shipment tracking, documentation, and invoicing has reduced manual workload by 40%, saving time and improving accuracy.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely Delivery: They adhered to the project timeline, ensuring that key deliverables—such as system setup, data migration, and training—were completed on schedule. Any minor delays were communicated promptly with clear justifications.

What was your primary form of communication with Fresa Technologies?

In-Person Meeting

What did you find most impressive or unique about this company?

 Fresa Technologies is their deep industry expertise in freight forwarding and logistics. Unlike generic ERP providers, Fresa Technologies offers a specialized solution tailored to the logistics industry.

Are there any areas for improvement or something Fresa Technologies could have done differently?

 User Interface (UI) Enhancements  The system is functional but could benefit from a more modern and intuitive design to improve user experience.