Fresa Technologies

BACKGROUND

Please describe your company and position.

I am the Manager of FREIGHT PARTNERR

Describe what your company does in a single sentence.

Our company provides end-to-end logistics and freight forwarding solutions, streamlining global shipping operations through efficient coordination and technology-driven services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Fresa Technologies to streamline our logistics operations by automating documentation, enhancing shipment tracking, improving financial management, and ensuring better overall process integration through a single platform.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

System Configuration: Custom setup of modules for freight forwarding, accounting, documentation, and CRM.

Data Migration: Transferring existing customer, shipment, and financial records into the Fresa platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

30% reduction in manual data entry due to automation of documentation and invoicing processes.

Faster job processing, with shipment job creation time reduced by nearly 40%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrated effective project management throughout the implementation. They delivered key modules and customizations on time and followed a clear project timeline. Their team was responsive to our needs, providing timely support, addressing issues quickly, and making necessary adjustments based on our feedback. Regular follow-ups and training sessions ensured smooth onboarding and adoption of the system. 

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Fresa Technologies was their deep understanding of logistics workflows and their ability to customize the system to fit our exact operational needs. Their team was highly responsive, supportive, and proactive in offering solutions, which made the entire implementation process smooth and efficient. 

Are there any areas for improvement or something Fresa Technologies could have done differently?

The system could be made more user-friendly and intuitive for new users with simpler navigation.

UPDATED REVIEW

This review was published on August 7, 2024.

Mohua
Manager, FREIGHT PARTNERRLogistics & Supply Chain

Kolkata, India

1-10

Apr 2024 - Ongoing

Verified

Project summary
Fresa Technologies provides software onboarding support to the end clients of a freight forwarding and logistics firm. The team helps end clients understand the services and transition smoothly.

Feedback summary
Fresa Technologies has helped the client achieve the predefined SLAs and KPIs related to service delivery. The team consistently completes tasks on or before the deadlines. They're also flexible, adjusting the project plans to adapt to the client's evolving requirements and unforeseen issues.

BACKGROUND

Please describe your company and position.

I am the Manager of FREIGHT PARTNERR

Describe what your company does in a single sentence.

Freight Forwarding & Logistics

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

Ensure smooth and efficient onboarding of new clients to maximize their initial experience and integration.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Guide new clients through the onboarding process, ensuring a smooth transition and understanding of services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Achievement of predefined service level agreements (SLAs) and key performance indicators (KPIs) related to service delivery.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team consistently met project deadlines, delivering all items on or before the agreed-upon dates.

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

They demonstrate flexibility in adapting to changing requirements or unforeseen challenges, adjusting project plans as needed.

Are there any areas for improvement or something Fresa Technologies could have done differently?

 Enhancing response times for client requests or support queries to ensure issues are addressed more promptly.

STAR RATINGS:
Overall rating:5
Quality: 5
Cost: 4.5
Schedule: 5
Willing to refer: 5

BACKGROUND

Please describe your company and position.

I am the Accountant of AMITY SHIPPING & LOGISTICS FZE

Describe what your company does in a single sentence.

Fresa Technologies provides cloud-based software solutions that simplify and automate freight forwarding and logistics operations for businesses worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Fresa Technologies to streamline our freight forwarding operations, improve shipment tracking accuracy, automate documentation processes, and enhance overall client communication and satisfaction.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The project focused on implementing and utilizing Fresa Technologies’ cloud-based freight forwarding software to optimize logistics operations. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved Efficiency: Shipment processing time reduced by approximately 30%, allowing faster order fulfillment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrated strong project management throughout the implementation process. They consistently delivered key milestones and deliverables on time, ensuring smooth progress without major delays. 

What was your primary form of communication with Fresa Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

Fresa Technologies is their deep understanding of the freight forwarding industry combined with their ability to deliver a user-friendly, customizable software solution that truly meets the specific needs of logistics businesses

Are there any areas for improvement or something Fresa Technologies could have done differently?

comprehensive and beginner-friendly training materials, especially for freshers or users new to logistics software.

UPDATED REVIEW

This review was published on April 14, 2025.

Mohammad Sajeeth
Accountant, AMITY SHIPPING & LOGISTICS FZE
Logistics & Supply Chain

United Arab Emirates

1-10

Jan 2021 - Ongoing

$10,000 to $49,999

Verified

Project summary
Fresa Technologies optimizes logistics operations for a logistics and supply chain management company. The team has integrated shipment tracking and documentation systems.

Feedback summary
Fresa Technologies has reduced processing time for shipments through automation and streamlined workflows. The team has demonstrated strong project management skills, adhered to timelines, and responded quickly to the client. The team's commitment to innovation and customer success stands out.

BACKGROUND

Please describe your company and position.

I am the Accountant of AMITY SHIPPING & LOGISTICS FZE

Describe what your company does in a single sentence.

Fresa is a logistics and supply chain management company that offers integrated solutions for streamlining shipment tracking, documentation, and customer communication.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• We hired Fresa Technologies to streamline our logistics operations, enhance shipment tracking accuracy, automate documentation processes, and improve communication across teams, ultimately increasing overall operational efficiency and customer satisfaction.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Seamless integration of shipment tracking and documentation systems.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduction in processing time for shipments by X% due to automation and streamlined workflows.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrated strong project management skills throughout the collaboration. They adhered to the agreed-upon timelines, delivering key milestones on time. Whenever we had any specific needs or adjustments, their team was quick to respond, providing clear communication and solutions. 

What was your primary form of communication with Fresa Technologies?

In-Person Meeting

What did you find most impressive or unique about this company?

resa Technologies is their commitment to both innovation and customer success. They not only offer highly efficient solutions but also take the time to understand the unique needs of their clients. 

Are there any areas for improvement or something Fresa Technologies could have done differently?

resa Technologies delivered a highly effective solution, there are a few areas where improvement could be made. For instance, the user interface of certain modules could be more intuitive to enhance the overall user experience.

STAR RATINGS:
Overall rating: 5
Quality: 5
Cost: 3
Schedule: 4
Willing to refer: 4

BACKGROUND

Please describe your company and position.

I am the Accounts of AIROCE LOGISTICS LLC

Describe what your company does in a single sentence.

Our company specializes in providing end-to-end freight forwarding and logistics solutions to ensure smooth and timely transportation of goods worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• We hired Fresa Technologies to automate and integrate our logistics and financial operations, aiming to improve accuracy, reduce manual work, and enhance overall efficiency in freight management.

SOLUTION

How did you find Fresa Technologies?

• Online Search
• Other

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Streamlined job creation and shipment tracking processes

Integrated invoicing and payment management

Automated financial reporting and reconciliation

Training sessions for staff to ensure smooth adoption

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a 30% reduction in manual data entry errors and a 25% faster invoice processing time.
We also saw improved accuracy in financial reports and better visibility into shipment status, leading to enhanced customer satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrated strong project management throughout the implementation. They delivered key modules on time and maintained clear communication during each phase. Their team was responsive and quick to address our queries or issues, ensuring minimal downtime and a smooth transition.

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Fresa Technologies was their deep understanding of the logistics industry and ability to tailor solutions to our specific needs. Their commitment to customer support and consistent follow-ups made the entire experience efficient and reliable.

Are there any areas for improvement or something Fresa Technologies could have done differently?

Fresa Technologies provides strong support and a feature-rich system, there is room for improvement in terms of speed optimization and user interface design. A more intuitive dashboard and quicker system response would enhance overall user experience.

BACKGROUND

Please describe your company and position.

I am the ACCOUNTANT of REBEL LOGISTICS LLC

Describe what your company does in a single sentence.

We provide end-to-end logistics software solutions that help freight forwarders and logistics companies manage their operations, documentation, and customer service efficiently.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• We partnered with Fresa Technologies to streamline our freight forwarding operations, improve documentation accuracy, enhance customer service, and centralize our business processes through a comprehensive logistics management system.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Fresa Technologies was engaged to implement a cloud-based logistics management system tailored to the needs of freight forwarding and logistics operations. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduced manual data entry and duplication by over 60%, leading to faster job processing and billing cycles.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrated strong project management throughout the engagement. Their team followed a structured implementation plan, maintained clear timelines, and ensured each phase was delivered as scheduled.

What was your primary form of communication with Fresa Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

Fresa Technologies was their deep understanding of the logistics and freight forwarding industry.

Are there any areas for improvement or something Fresa Technologies could have done differently?

 Fresa Technologies has been positive, there are a few areas where improvements could enhance the user experience. At times, certain customizations took longer than expected, and more proactive communication during those delays would have been helpful.

BACKGROUND

Please describe your company and position.

I am the Accounts of Kadada logistics

Describe what your company does in a single sentence.

Our company specializes in freight forwarding and logistics solutions, providing end-to-end services for shipping, customs clearance, and documentation management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• Fresa Technologies to streamline and automate our freight forwarding operations, improve real-time tracking of shipments and invoices, and centralize documentation and accounting to reduce manual errors and enhance overall efficiency.

SOLUTION

How did you find Fresa Technologies?

• Online Search
• Other

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Freight Forwarding Automation – Automating the entire freight forwarding process, including shipment tracking, job creation, invoicing, and customs clearance.

Centralized Documentation Management – Integrating and managing all shipment documents (like bills of lading, invoices, etc.) in one platform for easy access and streamlined operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Error Reduction – A 25% decrease in human errors related to data entry, invoicing, and reporting, resulting in more accurate financial tracking and job processing.

Improved Customer Satisfaction – Faster response times and more accurate updates, leading to a 15% improvement in customer satisfaction as a result of real-time tracking and faster issue resolution.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies' project management was highly efficient and responsive. They followed a clear, structured approach, ensuring that all milestones were met within the agreed timelines.

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Fresa Technologies is their customer-centric approach. They don't just provide a product; they take the time to understand the unique needs of their clients and tailor their solutions accordingly. 

Are there any areas for improvement or something Fresa Technologies could have done differently?

User Interface Enhancements: The interface could be made more intuitive for new users to ease the learning curve. A more streamlined and user-friendly design would help improve the overall user experience.

BACKGROUND

Please describe your company and position.

I am the Customer service of ELMERITO SHIPPING AND LOGISTICS SERVICES L.L.C

Describe what your company does in a single sentence.

Our company provides end-to-end logistics and freight forwarding solutions, ensuring smooth and timely movement of goods globally

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• We hired Fresa Technologies to streamline our freight forwarding operations, improve documentation accuracy, and enhance overall efficiency through their logistics ERP solution.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Deployment of Fresa Gold customized to our workflows across Sea, Air, and Road freight operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

faster job creation and billing process, improving turnaround time for customer service.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

resa Technologies demonstrated effective project management throughout the implementation. They maintained clear communication, provided regular progress updates, and delivered key modules on time as per the agreed timeline.

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Fresa Technologies was their deep understanding of the logistics and freight forwarding industry. Their ERP system is specifically designed for our line of business, which made implementation much smoother.

Are there any areas for improvement or something Fresa Technologies could have done differently?

The system could benefit from a more intuitive and modern design to enhance user experience, especially for new users.

BACKGROUND

Please describe your company and position.

I am the Accounts of Sabers Shipping LLP

Describe what your company does in a single sentence.

Our company provides comprehensive logistics and shipping solutions, ensuring efficient freight forwarding, customs clearance, and supply chain management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• We hired Fresa Technologies to streamline our logistics and freight management processes, automate documentation, improve financial tracking, and enhance overall operational efficiency.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Streamlining shipment tracking, booking, and documentation.Automating invoicing, receipt vouchers, and outstanding payment tracking.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 Reduced manual data entry errors and streamlined freight management.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies managed the project efficiently, ensuring timely delivery of key milestones. They maintained clear communication, provided regular updates, and addressed our requirements promptly. Their team was responsive to our needs, offering quick resolutions to issues and customization requests. Overall, their structured approach and support made implementation smooth and effective.

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Fresa Technologies impressed us with their deep industry knowledge, user-friendly solutions, and commitment to customer support. Their ability to customize features based on our specific logistics needs made a significant difference. Additionally, their prompt responsiveness and proactive approach in resolving issues set them apart from other service providers.

Are there any areas for improvement or something Fresa Technologies could have done differently?

Fresa Technologies could improve by enhancing system speed and performance, providing more detailed user training materials, and expanding integration options with third-party platforms. Additionally, a more proactive approach to updates and feature enhancements, along with quicker resolution of technical issues, would further improve the user experience.

BACKGROUND

Please describe your company and position.

I am the Accounts of CONTINENTAL SHIPPING AND CONSULTING VIETNAM CO. LTD.

Describe what your company does in a single sentence.

Continental Shipping and Consulting Vietnam Co. Ltd. provides comprehensive logistics and consulting services, specializing in freight forwarding, customs clearance, and supply chain solutions across Vietnam and international markets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?
Automate and simplify end-to-end freight forwarding processes, including documentation, tracking, and invoicing, to enhance operational efficiency.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

everage Fresa’s integrated EDI and customs modules to ensure accurate, timely filings and reduce compliance risks with customs authorities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The automation of key freight forwarding tasks reduced manual processing time by approximately 30%, allowing the team to handle more shipments without adding resources.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies demonstrated efficient project management throughout the engagement with Continental Shipping and Consulting Vietnam Co. Ltd. They adhered to timelines, ensuring that each project phase, from software setup to training and final rollout, was completed as scheduled. Milestones were met promptly, and any deliverables were consistently on time

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Fresa Technologies offers an integrated suite of logistics software solutions, covering various aspects of freight forwarding, customs compliance, and warehouse management. This all-in-one approach simplifies operations for clients, reducing the need for multiple software platforms.

Are there any areas for improvement or something Fresa Technologies could have done differently?

The ability to customize their software to meet specific client needs sets Fresa apart. They work closely with clients to tailor features and workflows, ensuring the solutions align perfectly with unique business processes.

BACKGROUND

Please describe your company and position.

I am the Accounts Head of Blue Anchor LLC. 

Describe what your company does in a single sentence.

Blue Anchor LLC specializes in providing comprehensive logistics and supply chain solutions, ensuring efficient transportation and management of goods for businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

• To enhance the efficiency of our logistics processes by integrating various functions into a single platform for easier management and tracking.

SOLUTION

How did you find Fresa Technologies?

Online Search

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work with Fresa Technologies encompasses a comprehensive suite of services aimed at enhancing our logistics and supply chain operations. Below are the detailed components of the project, along with key deliverables

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Time taken from order placement to delivery has decreased significantly, allowing for faster turnaround and improved customer satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fresa Technologies consistently delivered project milestones on schedule. Key components, such as system integration, training sessions, and compliance setup, were completed within the agreed timelines.

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about Fresa Technologies is their exceptional commitment to customer-centric solutions. They provide a robust logistics platform and genuinely invest time in understanding our needs and challenges.

Are there any areas for improvement or something Fresa Technologies could have done differently?

While the software is functional, refining the user interface to make it more intuitive could further enhance user experience, especially for new users who might find some features less accessible.

BACKGROUND

Please describe your company and position.

I am the Finance of Kheelogistics

Describe what your company does in a single sentence.

KHEE LOGISTICS INDIA PRIVATE LIMITED specializes in providing comprehensive logistics and supply chain solutions, including freight forwarding, transportation, and warehousing services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fresa Technologies to accomplish?

We hired Fresa Technologies with the objective of streamlining our logistics and freight forwarding operations. Our specific goals included improving operational efficiency through automation, enhancing real-time visibility of shipments, centralizing document management, and gaining better control over financial and invoicing processes. Fresa’s comprehensive platform was chosen to help us scale our operations while maintaining accuracy and efficiency.

SOLUTION

How did you find Fresa Technologies?

• Online Search
• Other

Why did you select Fresa Technologies over others?

High ratings

How many teammates from Fresa Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fresa set up and customized their platform according to our specific operational requirements. This included adapting features for shipment tracking, financial management, and document handling to match our workflows.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After implementing Fresa Gold, we experienced a 30% reduction in manual processes related to shipment tracking, documentation, and invoicing. This allowed our team to focus more on strategic tasks rather than administrative ones.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The majority of the key deliverables were completed on time, including system implementation, data migration, and user training. For any minor delays that occurred, Fresa provided clear explanations and revised timelines, keeping the project on track without significant disruptions.

What was your primary form of communication with Fresa Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

One of the most impressive aspects of Fresa Technologies is their commitment to customer-centric solutions. They took the time to thoroughly understand our specific logistics challenges and tailored their platform to meet our unique needs. This level of customization, along with their proactive approach to support, set them apart from other providers we've worked with.

Are there any areas for improvement or something Fresa Technologies could have done differently?

Although they communicated regularly, there were instances where more frequent updates on project progress could have provided additional reassurance. Establishing a more structured communication plan with set check-ins could help maintain transparency throughout the project