Flexy Global

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Not Just Analytics

Describe what your company does in a single sentence.

Not Just Analytics is a web-based platform designed to provide in-depth analytics for Instagram profiles. It offers a variety of tools that help users, particularly influencers, social media marketers, and digital marketing agencies, to analyze key metrics such as follower growth, engagement rates, and story performance and create reports.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flexy Global to accomplish?

• Complete UI/UX redesign of our service
• Implement new features
• Improve UI/UX over time

SOLUTION

How did you find Flexy Global?

Referral

Why did you select Flexy Global over others?

Referred to me

How many teammates from Flexy Global were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We collaborated with the Flexy team for 3 years, during which they supported us in the complete redesign of our website and platform, Not Just Analytics – a tool used worldwide to analyze Instagram profiles and generate reports, with over 400,000 unique users per month and a market leader in Italy.
The results speak for themselves: thanks in part to the new UI/UX we developed together, our revenue grew by 70% in just a year and a half.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results speak for themselves: thanks in part to the new UI/UX we developed together, our revenue grew by 70% in just a year and a half.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

A real synergy was created between our team and theirs, to the point that, on many occasions, it felt like we had in-house colleagues. We fondly remember the wedding video they made for one of our co-founders: a gesture that speaks volumes about the kind of relationship we built.

From an operational standpoint, Flexy always stood out for their speed, responsiveness to feedback, and a rare ability to proactively suggest solutions and new ideas – even those not included in the original brief. They were flexible and understanding of our needs, always willing to find shared solutions in moments of greater complexity, without ever compromising on the final quality. And – which is not to be taken for granted – on the rare occasions when mistakes happened (three years is a long time), they always took full responsibility and offered quick, effective solutions.

What was your primary form of communication with Flexy Global?

Virtual Meeting

What did you find most impressive or unique about this company?

From the very beginning, we established a relationship built on trust and tangible collaboration. The entire team was extremely professional, always available, and – not a minor detail – also very friendly. Even though there were some changes within the team over the years (among designers and PMs), the quality of the work never suffered. Flexy consistently ensured impeccable continuity, demonstrating excellent organizational skills and a strong sense of responsibility in carrying forward the work of their colleagues.

Are there any areas for improvement or something Flexy Global could have done differently?

Nope, we are truly satisfied

BACKGROUND

Please describe your company and position.

I am the Co-Founder of WithJoy.AI

Describe what your company does in a single sentence.

Withjoy.AI is an AI Homebuying Platform that pays you thousands to buy your next home.

By leveraging AI, we're able to offer homebuyers a large commission rebate—putting up to $20,000 (or more) directly back in your pocket.

How We Help:

• Find Your Next Home: Joy's AI Property Search finds you properties that fit your unique preferences.

• Schedule Private Viewings: Joy arranges private showings and home tours at your convenience.

• Draft Competitive Offers: Joy builds you competitive offers based on data, not gut feeling.

• Expert Human Guidance: Our licensed agents will guide you through your offer before submitting to the seller.

Sign up at withjoy.ai to find your perfect home and see your cash rebate.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flexy Global to accomplish?

• UI/UX redesign of application

SOLUTION

How did you find Flexy Global?

Referral

Why did you select Flexy Global over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Flexy Global were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UI/UX redesign of our existing application

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project completed on time and within budget

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they were very responsive and helpful, addressing all project concerns / issues / requirements

What was your primary form of communication with Flexy Global?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They provided high-quality designers for great value.

Are there any areas for improvement or something Flexy Global could have done differently?

Sometimes meeting times were difficult given timezone differences

BACKGROUND

Please describe your company and position.

I am the CEO of a consumer products company 

Describe what your company does in a single sentence.

 app mobile studio

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flexy Global to accomplish?

• ui ux
• leading design
• product

SOLUTION

How did you find Flexy Global?

Online Search

Why did you select Flexy Global over others?

• High ratings
• Great culture fit

How many teammates from Flexy Global were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We found our dream team for leading design at our company, and that’s Flexi Global.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I truly believe this team is perfect for any stage of a company’s growth. We’re in the early startup phase, and it’s ideal for us because we don’t have the need for a full-time hire in this position. With Flexi Global, we have an entire external team handling design without the need to recruit internally. We have a product designer, a UI/UX designer, and an illustrator — all highly skilled and dedicated to our work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They work hard, deliver outstanding results, and are incredibly thoughtful. They take the time to dive deep into your project, think things through, and conduct thorough research. And on top of that, they’re fast!

What was your primary form of communication with Flexy Global?

Virtual Meeting

What did you find most impressive or unique about this company?

Instead of hiring one person to try and do it all in-house, we have access to a team of talented experts.

Are there any areas for improvement or something Flexy Global could have done differently?

Thanks to Flexy Global!

BACKGROUND

Please describe your company and position.

I am the CEO of an ESG data platform

Describe what your company does in a single sentence.

We offer a self-service, à la carte ESG data platform to enable organizations, researchers and investors to drive positive change with readily available, high-integrity ESG data.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flexy Global to accomplish?

• New Website UI/UX

SOLUTION

How did you find Flexy Global?

Online Search

Why did you select Flexy Global over others?

Fit with founder + structured approach to design

How many teammates from Flexy Global were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our project began with created textual content, followed by wireframing and the creation of moodboards, and then moved on to prototyping for both mobile and desktop versions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Figma prototypes 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management by the Flexy Team was outstanding:

• They consistently delivered all items on time, adhering to the agreed-upon deadlines throughout the project. 
• Their approach to managing tasks and milestones was highly organized and transparent, which made it easy to track progress and stay on schedule.
• Flexy Team's responsiveness to our needs was impressive. They were always quick to address any questions or concerns we had, and their communication was clear and effective. 
• They were not only fast to iterate but also proactive in suggesting solutions and improvements, which greatly enhanced the overall outcome of the project.

Overall, their project management was top-notch, contributing to a smooth and successful collaboration.

What was your primary form of communication with Flexy Global?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about the Flexy Team was:

• Their innovative and robust design process. 
• Their remarkable ability to transform our initial textual content into detailed wireframes, moldboards, and then high-fidelity prototypes (for both mobile and desktop versions). 
• Their proactive approach and solution-oriented mindset set them apart. 
• They weren't just following instructions; they actively engaged with our vision and provided valuable insights and suggestions to enhance the final product. 
• Their combination of creativity, professionalism, and responsiveness truly made Flexy Global a standout partner.

Are there any areas for improvement or something Flexy Global could have done differently?

None

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a tech startup. We use AI to generate different forms of content for businesses and individuals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flexy Global?

Being a startup company, we didn’t have enough resources to handle our UI/UX needs. Hence, we hired Flexy Global to help design our website and web application.

SOLUTION

What was the scope of their involvement?

Initially, we had several calls with their team to discuss our requirements, customers, and competitors. During this process, we shared with them our brand guidelines and some references they could use as a basis when creating the designs. They also did their own in-depth research on our competition and users. After that, they started building and redesigning our landing pages. They implemented various changes and added animations to help users better understand how our product works.

Additionally, their team helped us design the entire UI/UX of a web application as well as develop some parts of the frontend. They used Figma to make designs.

We’ve recently hired them to work on another project.

What is the team composition?

We work with one of their co-founders, a project manager, and about 5–6 designers.

How did you come to work with Flexy Global?

We found them on Clutch. We were looking for different design agencies across Eastern Europe and talked with a bunch of them. We ended up going with Flexy Global because their portfolio seemed most suitable for our project.

How much have you invested with them?

We’ve spent around $25,000–$50,000.

What is the status of this engagement?

We started working with them in February 2022, and our collaboration is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve been receiving great feedback from customers regarding the new design of our website. Also, we’ve noticed improvements in terms of traffic and conversion rate.

How did Flexy Global perform from a project management standpoint?

They work efficiently, and we’re constantly in touch with them through a dedicated project manager. We communicate through Slack and Zoom calls.

What did you find most impressive about them?

Their designers are impressive — they have phenomenal design instincts and really delve deep into user research, which is something we highly appreciate.

Are there any areas they could improve on?

It would be nice if they added more frontend developers to their team to help implement our designs.

Do you have any advice for potential customers?

Define the scope of work clearly, or better yet, put all the requirements, including the budget and timeline, in a document.

BACKGROUND

Please describe your company and your position there.

I am the CEO of DeskMe, a cloud service for reserving office desks in corporate offices. We are based in Helsinki, Finland.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flexy Global?

We were lucky to choose Flexy to help us with the design of our marketing landing page. We later continued to work with them on the UX design of the self-onboarding experience of our service, 3D modeling, and other areas.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have studied numerous service providers, on portals like UpWork, and went through hundreds of possible partners for this role. The main criterion was the quality and originality of past works. It was not an easy search, but eventually, Flexy stood out.

Describe the project in detail and walk through the stages of the project.

First, we had several planning meetings to define the tasks and objectives. Then we have been having one or two meetings per week with the Flexy team to follow up on the progress, review the done work, and provide feedback. There is a very short feedback loop that helps us to make sure we DeskMe development team is on the same page with the designers of Flexy. It has been very productive and it has turned into a long-term cooperation.

How many resources from the vendor's team worked with you, and what were their positions?

At different stages, there were 5 different people involved, including the project managers, the designers and the 3D designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Flexy helped us to achieve our goal of having a modern and individual design for the marketing landing page of our world-class enterprise SaaS desk reservation service. I will let the work speak for itself, it can be seen at https://www.deskme.com It is the face of our company and the first impression, so has a very important value.

How effective was the workflow between your team and theirs?

In addition to weekly meetings we keep active communication through instant messaging via group chat, which helps to resolve any question quickly, so work never stops.

What did you find most impressive or unique about this company?

With many companies you have to tell them what to do. In case of Flexy, they tell you what you need them to do, using their rich expertise.

Are there any areas for improvement or something they could have done differently?

I believe they could do more marketing themselves, as they are truly a great find for any company that needs quality design services. They appear to focus much more on the customer projects, and give less priority to their own marketing efforts, which makes them harder to find.

BACKGROUND

Please describe your company and your position there.

Source Retail Energy is an energy procurement and utilities management company that serves all deregulated markets in North America

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flexy Global?

Flexy started from scratch to create a landing page for the company. They worked with our ideas and goals to create a sleek, clean and very user-friendly site.

SOLUTION

How did you select this vendor and what were the deciding factors?

The team came highly recommended from a friend.

Describe the project in detail and walk through the stages of the project.

We had some phone meetings with the team and many email exchanges to convey our ideas and goals. Flexy created a Figma board to show us all their work and progress until it was time to transfer the files to the live site.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with the co-owner and his team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The owner of the company was very happy with the work done by Flexy.

How effective was the workflow between your team and theirs?

The project manager was always available, even during his evening times since there was a large time difference. Communication always flowed effectively and smoothly.

What did you find most impressive or unique about this company?

The Flexy Global team was very confident in their approach and work. They helped us navigate unchartered waters efficiently and always happily, and they were always ready to learn something new about the industry for which they were creating the site.

Are there any areas for improvement or something they could have done differently?

Nothing is ever perfect, but they came as close as possible on all fronts. I am not sure they could have done anything differently.

BACKGROUND

Please describe your company and your position there.

I'm the CMO of Activeloop (http://www.activeloop.ai). We're a Silicon Valley-based Y Combinator alum B2B SaaS startup. Activeloop is a dataset optimization company that seamlessly manages data for deep learning. Activeloop automatically connects unstructured data to machine learning models. Its open-source package Hub (http://github.com/activeloopai/Hub); 3.5K+ stars) enables data streaming, scalable machine learning pipelines, and dataset version control for distributed workloads. Activeloop platform http://app.activeloop.ai/ allows companies to easily access, visualize and improve their datasets to build great models. Activeloop's stack is used by teams at Google, Waymo, and Red Cross.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flexy Global?

Complete overhaul of brand identity for the company, including designing a mascot, 2 logos (company + open source product). Complete redesign of the company webpage to reflect the new brand identity of the company All this should have been done keeping in mind our product is highly technical, and needed to be explained very visually to a broader audience.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have declared a tender for the project, with five high-profile agencies pitching their solutions to us. Based on the philosophy and values of the Flexy team and their great approach to the problem, and the homework they've done before the call, we have decided to proceed with them.

Describe the project in detail and walk through the stages of the project.

For brand identity, we wanted an identity that reflected our values but also stood out in the myriad of other open-source/machine learning startups in the ecosystem.

1. Comprehensive research and masterful ideation Flexy team did thorough research to understand the company background, the space we are operating in and offered multiple solutions.
2. Distinctly different mood boards presented + continuous iteration Flexy team came back with a varied selection and ideas for both logos. To illustrate the dedication, just for the company logo, we've had about 70+ different high-quality suggestions over the three feedback cycles. Based on the mood board selected, we've built upon it iteratively together over the course of a few weeks.
3. Pre-final project review The Flexy team delivered a complete brand identity, not forgetting about details such as presentation, company swag, and a brand guideline book.
4. Improvement Flexy team values feedback and improvement. Together, we have reviewed all the items in detail before finalizing and improved profoundly even after the final designs were ready. To sum up, we worked really closely to iteratively come up with great end results over the course of 8 weeks.

How many resources from the vendor's team worked with you, and what were their positions?

We were working mostly with two PMs (for branding and webpage), but the team behind them included a Senior UI/UX designer, a Junior UI/UX designer, and an Art Director.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The results can be reviewed on activeloop.ai. Our main KPIs for this was to decrease the bounce rate + increase engagement on the webpage, as well as gauge the brand perception after the rebranding. Flexy's solution has delivered beyond expectations.

How effective was the workflow between your team and theirs?

Flexy specialists truly become an integral part of your product/marketing team. We communicated daily to save time on iterations. Moreover, the team made sure to always meet the tight deadlines that I set and even managed to consistently overdeliver.

What did you find most impressive or unique about this company?

I've been amazed by the dedication and hard work the team puts into the collaboration. We could always count on their support and hard work, consistently hitting the high bar for quality. The extra mile is the default for Flexy: some mini-projects have been iterated over more than 10x times to make sure the end result is impactful and delights us as a client, and, more importantly, speaks to our target audience.

Are there any areas for improvement or something they could have done differently?

Flexy has done great to accommodate our distributed team (we work across in US/Europe/India time schedules). I feel like to be truly global; they can diversify their workforce further to cater to clients that have global remote teams. From my last conversation with the agency leadership, they have done so, so this is but a minor note to otherwise stellar performance on a very demanding project.

BACKGROUND

Please describe your company and your position there.

i am the head of digital banking in Banco Fassil a bank located in Santa Cruz, Bolivia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flexy Global?

Today, Banco Fassil counts with a mobile app that need a redesign. Based on an extended research we made over of the leading banks worldwide and their mobile applications, we came to the conclusion our app has several deficiencies at the user experience level (UX / UI), that is, in terms of usability and aesthetic. Our goal was to: "How to make the Fassil Mobile Banking application a lead model in bank applications nationwide, in terms of user experience, agility and aesthetics"

SOLUTION

How did you select this vendor?

We searched in UpWork for the best UX/UI designers, the ones that had the best reviews. After interviewing them we chose Flexy Global.

Describe the project in detail and walk through the stages of the project.

We worked together for 8 sprints, divided in the following:

• Sprint 1: Research and Documentation Analysis, User Flow & Customer Journey
• Sprint 2: UX Wireframing
• Sprint 3: Moodboard
• Sprint 4: Design Concepts
• Sprint 5: UI Design of the main screens
• Sprint 6: UI Design of the rest of screens
• Sprint 7: UI Finalization & Animations
• Sprint 8: Design Review & UI Kit

How many resources from the vendor's team worked with you, and what were their positions?

My entire team worked directly with the art director, project manager and UX/UI designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our entire team is very happy with the deliverables (screens, UI Kit and animations). with on time meetings and deliverables. We tested the new designs with our customers and their feedback has been positive. Also we presented the new designs to the board of directors and they are impressed.

How effective was the workflow between your team and theirs?

We used Slack to communicate and also had marked meetings on Tuesdays and Fridays. Then we used Zoom for the meetings. Everything was delivered on time. The workflow was the best we have experienced!

What did you find most impressive or unique about this company?

The workflow, fluid communication and designs.

Are there any areas for improvement or something they could have done differently?

Speaking Spanish maybe