Firewire Digital

BACKGROUND

Please describe your company and position.

I am the Marketing Specialist of Leah Jay

Describe what your company does in a single sentence.

Property Management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Firewire Digital to accomplish?

• SEO
• Social Media Targeting
• Google Ads

SOLUTION

How did you find Firewire Digital?

• Online Search
• Referral

Why did you select Firewire Digital over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Firewire Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have used FireWire for the following:

• SEO
• SEM
• Google Ads
• Google Analytics
• Content Writing
• CTV
• Social Media targeting
• Website improvements
• Calendly & Zapier setsups...

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project yielded tangible and measurable outcomes across various key performance indicators (KPIs), showcasing notable progress and success. In terms of SEO, there was a substantial increase in organic search traffic, evidenced by a significant rise in keyword rankings and improved visibility on search engine results pages.

For SEM, the click-through rates (CTR) and conversion rates saw notable improvements, indicating a more effective and targeted approach in reaching the desired audience. In the realm of Google Ads, the project demonstrated success through enhanced ad performance metrics, including higher click-through rates, improved ad relevancy scores, and a more efficient allocation of budget resulting in a lower cost per click (CPC).

Social media targeting played a pivotal role in elevating the quality of leads, with a discernible increase in engagement metrics such as likes, shares, and comments. Additionally, the project succeeded in reducing overall advertising costs on social platforms while maintaining or even improving the effectiveness of reaching the intended target audiences.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team sets an exemplary benchmark for service and availability, making them an exceptional choice for clients. The commitment they demonstrate to their clientele, led by the Director, Brogan, distinguishes them in the industry. Brogan's availability, even during off-hours for urgent social media situations, shows their dedication.

Over the past few years, FireWire has managed my SEO, SEM, and Google Ads, delivering easily understood reports that seamlessly integrate into my own reporting structures. Their expertise in refining target audiences on social platforms has significantly increased lead quality while reducing overall costs. For those seeking outstanding results without excessive billing, I wholeheartedly recommend the professional services of FireWire.

What was your primary form of communication with Firewire Digital?

Virtual Meeting

What did you find most impressive or unique about this company?

The team's availability and reactivity, also their in-depth knowledge of SEO, Google Ads, Metrics, Social Media Targeting,

Are there any areas for improvement or something Firewire Digital could have done differently?

No, they're great

BACKGROUND

Introduce your business and what you do there.

I’m the brand and digital manager of a platform for Australian makers to sell unique, handmade products, empowering small businesses and promoting sustainable, mindful shopping.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Firewire Digital?

We needed help increasing ticket sales to our events.

SOLUTION

What was the scope of their involvement?

Firewire Digital has been helping us with our digital ads' campaign ideation and delivery. The team also manages our campaigns, reporting, and analytics.

What is the team composition?

We've been working with 2–5 teammates from Firewire Digital.

How did you come to work with Firewire Digital?

We found them through a referral and social media. We chose them because they were a great culture fit, offered good value for the cost, and had company values aligned with ours.

What is the status of this engagement?

We started working together in January 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Firewire Digital's work has helped us increase our ticket sales. The team is very knowledgeable.

How did Firewire Digital perform from a project management standpoint?

Firewire Digital's project management is good. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

I'm impressed by Firewire Digital's attention to the project.

Are there any areas they could improve?

I don't think there's anything they can improve on.

BACKGROUND

Introduce your business and what you do there.

I'm the founder and director of Wonderthink, a leading content agency that helps clients scale their content and turn complex ideas into content that connects.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Firewire Digital?

We needed a strategic partner who could help guide our clients to determine what would make the biggest impact on their SEO and how to measure success.

SOLUTION

What was the scope of their involvement?

Firewire Digital leads the SEO strategy and keyword research for several clients. The team also provides reporting.

What is the team composition?

We've worked with 2–5 teammates from Firewire Digital.

How did you come to work with Firewire Digital?

Someone referred Firewire Digital to me. We chose them because their pricing fit our budget, and their company values aligned with ours.

How much have you invested with them?

We've spent around $10,000–$50,000.

What is the status of this engagement?

We started working with Firewire Digital in November 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Firewire Digital has delivered outstanding results, improving impressions and organic conversions across all our key clients.

How did Firewire Digital perform from a project management standpoint?

Firewire Digital is always reliable and responsive. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

I'm impressed by Firewire Digital's team's depth of knowledge and dedication to doing the right thing. In a world of cowboys and chaos, they calmly and proactively give strategic counsel to help find the best outcome for the client.

Are there any areas they could improve?

I don't think there's anything they can improve on.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Fix electrical contractors

Describe what your company does in a single sentence.

Electrical contractors

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Firewire Digital to accomplish?

• Build website
• Optimize
• Continual develop website

SOLUTION

How did you find Firewire Digital?

• Online Search
• Referral

Why did you select Firewire Digital over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Firewire Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website design, updates and seo

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Phone calls and website trafficaswell as online enquiries

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very well

What was your primary form of communication with Firewire Digital?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Brogan is relatable and easy to deal with

Are there any areas for improvement or something Firewire Digital could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Co owner of Classic Blinds and Shutters

Describe what your company does in a single sentence.

Manufacturer and retailer of window coverings

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Firewire Digital to accomplish?

• Website to rank on google search
• Speed up website
• Increase organic traffic

SOLUTION

How did you find Firewire Digital?

• Referral
• Other

Why did you select Firewire Digital over others?

Company values aligned

How many teammates from Firewire Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• FireWire created and maintains our current website, is responsible for creating content for SEO and for maintaining an acceptable load speed 
• The brand consistently ranks within the top 4 places for our key searches locally 
• FireWire has also been instrumental in prioritizing review management systems that have kept the brand at 4.8

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Consistent ranking for search 
• And 4.8 star reviews

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items are generally delivered on time, there is often a degree of evolution which suits both parties FireWire is generally very responsive to the brands demands

What was your primary form of communication with Firewire Digital?

In-Person Meeting

What did you find most impressive or unique about this company?

Firewire Digital gives good technical advice and effectively implements our agreed strategies

Are there any areas for improvement or something Firewire Digital could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Owner / Director of MT Design Collective

Describe what your company does in a single sentence.

We design and project manage residential and commercial development projects

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Firewire Digital to accomplish?

• To help our SEO and digital brand

SOLUTION

How did you find Firewire Digital?

Referral

Why did you select Firewire Digital over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope includes SEO optimization and google AdWords. Also to develop our digital presence and generate more leads

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

the measurable success of the deliverables are through the monthly updates that Firewireprovide

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Firewire continues to impress and exceed expectations. They provide regular updates and advice on the month's past.

What was your primary form of communication with Firewire Digital?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

their ability to explain and communicate ideas and process in an easy understandable manner.

Are there any areas for improvement or something Firewire Digital could have done differently?

Nothing, I believe they are amazing at what they do

BACKGROUND

Please describe your company and position.

I am the Owner and Director of Elite Roofing Group Pty Ltd.

Describe what your company does in a single sentence.

We are a roof plumbing company that specializes in all aspects of metal roofing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Firewire Digital to accomplish?

• Get me an online presence
• Keep continuous traffic coming through my website via Google Ads

SOLUTION

How did you find Firewire Digital?

Referral
Why did you select Firewire Digital over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Firewire Digital set up my website, created my online profile, ran SEO, and still runs and optimizes Google Ads PPC.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Firewire was and still is incredibly useful to my company as they continues to bring more and more traffic to my website/company. They have easily tripled my turnover. So I'd say If I were to give them a rating out of 10, it would be a 10/10.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They manage projects incredibly well! Always delivering and breaking down anything that I didn't know. They were always there when I needed to talk about something or needed their help.

What was your primary form of communication with Firewire Digital?

Email or Messaging App

What did you find most impressive or unique about this company?

It was impressive that they were always at hand when needed and always had solutions and answers for their clients.

Are there any areas for improvement or something Firewire Digital could have done differently?

Not in what I have experienced

BACKGROUND

Please describe your company and position.

I am a Manager at Burke Mead Lawyers

Describe what your company does in a single sentence.

Law Firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Firewire Digital to accomplish?

• Redevelop Website
• Increase Website Traffice
• Increase Website leads

SOLUTION

How did you find Firewire Digital?

Referral

Why did you select Firewire Digital over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Firewire Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Firewire Digital to do a full makeover of our website and digital marketing. They complete the new website, from graphic design to content creation to SEO optimisation. We then engaged them on a monthly basis to optimise the website ongoing, make suggestions on digital content and changes to keep increasing our website traffic and leads. We have seen remarkable growth on our webstie over the past 12mths

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Monthly Google Analytic reports and increased monthly leads

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive and always delivered on or ahead of time.

What was your primary form of communication with Firewire Digital?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Accessibility, Responsive, Relatable, Didn't use jargon and could explain digital marketing concepts and plain terms. Immediate results, Very knowledgeable

Are there any areas for improvement or something Firewire Digital could have done differently?

Nil

BACKGROUND

Please describe your company and position.

I am the Owner of Time To Backpack

Describe what your company does in a single sentence.

Online Travel Agent

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Firewire Digital to accomplish?

• Set up and manage google ads

SOLUTION

How did you find Firewire Digital?

• Online Search
• Referral

Why did you select Firewire Digital over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Firewire Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Setting up and managing google ads for our business

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have seen a dramatic upturn in google ad clicks, conversions and sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

always on time and very clear communication

What was your primary form of communication with Firewire Digital?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are very easy to work with and knowledgeable. They provide good value for money on what they actually deliver

Are there any areas for improvement or something Firewire Digital could have done differently?

no