Field Office

BACKGROUND

Please describe your company and position.

I am the Art Director of TOGETHXR

Describe what your company does in a single sentence.

With a focus on rich storytelling, TOGETHXR is a media and commerce company founded by four of the world's greatest athletes: Alex Morgan, Chloe Kim, Simone Manuel, and Sue Bird.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Field Office to accomplish?

• Rebuild togethxr.com
• Continue to improve and enhance togethxr.com

SOLUTION

How did you find Field Office?

Referral

Why did you select Field Office over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Field Office were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TOGETHXR hired Field Office with the goal of rebuilding our website to improve our overall brand identity, e-commerce, and content experience. They were able to rebuild our website using Shopify which streamlined the ability to update our CMS, upload content, and sell merch. Our site is now very accessible, easy to navigate, and visually appealing. When users visit our site, they now have a better understanding of TOGETHXR and all that we do.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The launch of our website and the drop of our first merch collection was a major success! Our page views, site traffic, and conversion rates are up.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Field Office was always on time with delivery and very communicative. They are readily available whenever we have questions, concerns, and/or quick-turn requests.

What was your primary form of communication with Field Office?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was most impressed with how easy the entire process of our site rebuild was from start to finish. It was very seamless considering the tight timeline we gave them. After the site build, we continued a retainer with them. They've been great partners in bringing TOGETHXR's website and brand to life. They are extremely friendly, professional, and easy to work with.

Are there any areas for improvement or something Field Office could have done differently?

No complaints!

BACKGROUND

Please describe your company and position.

I am the Senior Director of Marketing of Pineapple Financial Inc.

Describe what your company does in a single sentence.

Pineapple is a cloud-based enterprise management platform that provides mortgage agents with the systems, tools, education and technology required to provide their borrowers with a seamless digital mortgage experience with one of their many mortgage lenders.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Field Office to accomplish?

• Build a seamless digital mortgage experience for borrowers and mortgage agents alike
• Refine the funnel to capture more leads
• Build a site that will scale and grow with our business that can be easily updated and edited

SOLUTION

How did you find Field Office?

Referral

Why did you select Field Office over others?

Referred to me

What was the size of Field Office’s team?

6-10 Employees

What was your primary form of communication with Field Office?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Field Office's scope of work included:

• Kickoff / consultation
• Wireframes
• Concepts & Design
• Web Development
• Setting up Sanity + building custom modules
• QA & Launch

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Project completion on time
• Project delivered on budget

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had weekly calls with Field Office with details meeting notes to outline key deliverables for the coming week.They managed the timeline closely and responded in a timely fashion. We also had a tracking document to manage bugs and ensure that they were fixed and tested immediately

What did you find most impressive or unique about this company?

Their post-delivery project delivery support has been excellent.

Are there any areas for improvement or something Field Office could have done differently?

Their SOW could have been more specific providing more detail so that we were better informed about the features and functionality included in the project.

BACKGROUND

Please describe your company and your position there.

I am the founder & director of WeDoSomething.org and Wds_co We transform corporate missions into community action. We exist to create durable, strategic ties between the corporate world and the community sector, to the benefit of both.

Wds_co is the business arm of WeDoSomething.org, so we offer unique expertise: we’ve worked with dozens of nonprofits in different sectors, and we know how to find the intersection between what they need and what your organization stands for.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Field Office, and what were your goals?

To build a website for my business and my nonprofit

SOLUTION

How did you select Field Office and what were the deciding factors?

I heard of them through a mutual connection, and then had a call with Phil, who seemed to have not only the technical knowledge but also the branding knowledge, and most importantly, care for the project and what it stands for.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Build a website for 3 projects. Select wireframe, express the 3 brands differently while keeping under budget.

How many people from the vendor's team worked with you, and what were their positions?

One web designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I decided to pause the project while I finetune the branding. Phil was very understanding and let me know he remains committed once we continue next spring.

Describe their project management style, including communication tools and timelines.

Phil was patient, professional, and committed to the project.

What did you find most impressive or unique about this company?

They're small enough to be very personal and experienced enough to offer their expertise.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Program Assistant of SeeChange Initiative

Describe what your company does in a single sentence.

SeeChange is a social purpose organization that works globally to support communities lead their own health crisis response.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Field Office to accomplish?

• Redesign the website

SOLUTION

How did you find Field Office?

Referral

Why did you select Field Office over others?

Referred to me

How many teammates from Field Office were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Field Office helped us redesign our website. They delivered a completely new website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful, up and running website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time, and responded to our needs by being responsible and having high attention to detail.

What was your primary form of communication with Field Office?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Unique website design and responsive team.

Are there any areas for improvement or something Field Office could have done differently?

Include regular maintenance and check-ins within the price (for after the website launch, in case any issues arise).

BACKGROUND

Please describe your company and position.

I am the Manager of Luxury In Transit L.I.T

Describe what your company does in a single sentence.

Hospitality Industry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Field Office to accomplish?

Web design

SOLUTION

How did you find Field Office?

• Online Search
• Referral

Why did you select Field Office over others?

High ratings

How many teammates from Field Office were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I recently started using Field Office for our website, and I couldn't be happier with the experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The staff is friendly, professional, and always available to help with any questions or issues that arise. What I love most about Field Office is the flexibility it provides.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. They were efficient from a project management perspective.

What was your primary form of communication with Field Office?

Virtual Meeting

What did you find most impressive or unique about this company?

What I love most about Field Office is the flexibility it provides.

Are there any areas for improvement or something Field Office could have done differently?

All good. Overall, I highly recommend Field Office to anyone looking to build a beautiful website.

BACKGROUND

Please describe your company and position.

I am the Partner of Luxury In Transit

Describe what your company does in a single sentence.

Hospitality

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Field Office to accomplish?

• Create website

SOLUTION

How did you find Field Office?

Referral

Why did you select Field Office over others?

Referred to me

How many teammates from Field Office were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website creation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Seeing the website evolution!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Field Office was on time, very efficient, responded to all of our needs. Very good experience.

What was your primary form of communication with Field Office?

Virtual Meeting

What did you find most impressive or unique about this company?

They were a small team but delivered outstanding results.

Are there any areas for improvement or something Field Office could have done differently?

Nothing in particular.

BACKGROUND

Please describe your company and position.

I am the Art and Design Director of a design company

Describe what your company does in a single sentence.

Freelance art and design direction.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Field Office to accomplish?

• Website development of a boutique hotel brand

SOLUTION

How did you find Field Office?

I know one of the founders

Why did you select Field Office over others?

• Great culture fit
• Company values aligned
• They worked with our budget as well as us

How many teammates from Field Office were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Field Office was mandated to design and develop an e-commerce/booking website for a boutique website brand. They were provided brand guidelines and assets and worked closely with a brand director in order to bring the overall brand vision and experience to life on the web.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Client happiness and delivery of a functioning website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Field Office were quite responsive and managed the project quite well. They were on top of us for deliverables and kept us on track when necessary. They were also extremely flexible with timelines changes and delays as the project went on, which was extraordinarily appreciated.

What was your primary form of communication with Field Office?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They worked with me as a teammate more than a client. I appreciated how open and collaborative they were.

Are there any areas for improvement or something Field Office could have done differently?

It would have been awesome to have more in-person meetings and workshops as we went, but considering everything was happening through COVID, this doesn't really seem like something negative in any way...It was just the times.

BACKGROUND

Please describe your company and position.

I am the Founder of a real estate company

Describe what your company does in a single sentence.

Platform that connects people

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Field Office to accomplish?

Develop web app and brand identity

SOLUTION

How did you find Field Office?

Clutch Site

Why did you select Field Office over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Field Office were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop brand identity, colors, logo then develop web app and support launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Brand assets, web design & functional web app

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivery as expected

What was your primary form of communication with Field Office?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Field Office cared about our project and success.

Are there any areas for improvement or something Field Office could have done differently?

There was nothing they needed to improve on.

BACKGROUND

Please describe your company and position.

I am an executive at KLAW footwear Inc

Describe what your company does in a single sentence.

Sneaker Brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Field Office to accomplish?

• Design & Develop Website
• On going improvements to website

SOLUTION

How did you find Field Office?

Referral

Why did you select Field Office over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Field Office were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Design & Develop Website 
• Respect Brand core values in website 
• Clean code base 
• Modular website that can grow as the business is growing 
• Assistance and management on website asset development 
• Ongoing improvements to increase conversion rates

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Very simply, conversion rates!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they are very communicative and deliver on schedule

What was your primary form of communication with Field Office?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Deliver on time, high-quality and thoughtful work and great communication

Are there any areas for improvement or something Field Office could have done differently?

Nope!