Factory Settings

BACKGROUND

Please describe your company and position.

I am the Marketing & Brand Manager of Ultra Ankle

Describe what your company does in a single sentence.

We sell medical grade ankle braces

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Factory Settings to accomplish?

• We were looking for a partner who could elevate our online presence and ensure that our customers have an intuitive, informative, and seamless experience when exploring our medical-grade ankle braces. Ultra Ankle is dedicated to providing high-quality products that aid in recovery and performance, and we felt our website needed to reflect that level of professionalism and care. Fastroy Settings, Inc. came highly recommended, and after meeting with their team, we were confident they could help us create an online platform that not only showcased our products but also educated our customers on their value and benefits. Our main goal was to design a website that would effectively communicate the medical-grade nature of our ankle braces while making it easy for customers to understand the technology behind our products. Additionally, we wanted the website to be user-friendly, with a smooth and simple purchasing process. The challenge was to achieve all of this while ensuring the website maintained a professional and trustworthy image, crucial for a medical product company like ours.

SOLUTION

How did you find Factory Settings?

Online Search

Why did you select Factory Settings over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Factory Settings were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fastroy Settings, Inc. took a comprehensive approach to the project, starting with a deep dive into our brand values, products, and target audience. They immediately understood our focus on high-quality medical-grade solutions, and their approach reflected that understanding throughout the process. The scope of the work covered multiple key deliverables:

• Web Design and User Experience (UX) Design: Fastroy Settings developed a visually appealing, clean, and modern design that was aligned with our brand’s identity. They ensured that the website was easy to navigate, even for users who may not be familiar with ankle braces or medical products.
• Responsive Web Development: They built the website with responsiveness in mind, ensuring that it functioned seamlessly on desktops, tablets, and mobile devices. This was crucial for our customers who frequently use their phones to browse and shop online.
• Content Strategy and Copywriting: The team worked closely with us to ensure that the copy on the site was not only informative but also conveyed the expertise behind our products in an accessible and compelling way. Fastroy Settings also helped us optimize our content for better search visibility.
• E-commerce Integration: One of the key deliverables was to build an intuitive, secure, and simple e-commerce system. The checkout process was streamlined, making it easy for customers to make purchases and receive their orders without unnecessary friction.
• Ongoing Support and Maintenance: Post-launch, Fastroy Settings offered ongoing support to ensure the website ran smoothly, with regular updates and adjustments based on user feedback and analytics.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website has truly transformed the way we connect with our customers. It’s visually appealing, informative, and easy to use, which is exactly what we hoped for. We’ve seen increased customer engagement, with visitors spending more time on the site and exploring multiple product pages before making a purchase. The feedback we’ve received from customers has been overwhelmingly positive, with many highlighting the improved usability and design.

In terms of measurable outcomes, we’ve observed that our bounce rates have decreased significantly, and more customers are completing their purchases. These numbers, though indirect, show that the website improvements are helping us build trust with our audience and improve our conversion rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fastroy Settings was excellent in terms of project management. They communicated with us regularly, setting clear timelines and expectations from the beginning. They were incredibly responsive to our needs, whether we had questions about the design or needed a quick update to the site’s content. They not only delivered on time but also ensured that everything was thoroughly tested and optimized before the official launch.

What was your primary form of communication with Factory Settings?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Fastroy Settings was their attention to detail and their ability to truly listen to our vision. They didn’t just build a website; they built a platform that spoke to our brand’s values and effectively conveyed our expertise in the field of medical ankle braces. Their team was proactive, always suggesting ways to enhance the user experience and improve the design in ways we hadn’t even considered.

Are there any areas for improvement or something Factory Settings could have done differently?

As for areas of improvement, it’s hard to pinpoint anything major. If I had to suggest something, it would be to perhaps streamline the process of initial brainstorming and design phases. While Fastroy Settings was excellent at capturing our ideas and incorporating feedback, there were a few rounds of revisions during the design process. However, this is a typical part of any creative project, and their willingness to refine the design until it was perfect demonstrated their commitment to delivering quality work.

BACKGROUND

Please describe your company and position.

I am the President of Prestige HR Inc.

Describe what your company does in a single sentence.

Prestige HR is an industry-leading provider of staff augmentation and consulting services. We’ve built our company around a single concept – relationships. We focus on the people we serve. We deliver more intelligent solutions that help our clients and candidates thrive.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Factory Settings to accomplish?

• Design a new logo for our updated brand

SOLUTION

How did you find Factory Settings?

Online Search

Why did you select Factory Settings over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Factory Settings were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As part of our new management team, our company underwent a renaming, relocation, and rebranding of the business during 2024. Factory Settings was hired by our company to create a brand new logo, color scheme, and aesthetic for this new business. The design work was focused on creating a minimalist, contemporary-looking logo that captured the underlying notions behind our new name. This was coupled with designing a curated color scheme to help drive forward the aesthetic.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Specific timelines were established regarding design brief deliveries, revision completions, and submission of final "materials".

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Factory Settings did an incredible job of exceeding these timelines, which was particularly notable during the first few rounds of design revisions when we provided extensive change feedback.

What was your primary form of communication with Factory Settings?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The Factory Settings team spent an extensive amount of time on diligencing our motives, goals, and concepts behind the rebranding. They truly sought to align with us on a strategic level such that their work was going to be value-additive, not just "going through the motions." 

Are there any areas for improvement or something Factory Settings could have done differently?

None, we thoroughly enjoyed working with the Factory Settings team and look forward to future collaborations. 

BACKGROUND

Please describe your company and position.

I am the Creative Director of The Works Interiors

Describe what your company does in a single sentence.

We are an interior design company working across all sectors- commercial, retail and residential. Our forte is giving our customers a customised look and feel of their spaces.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Factory Settings to accomplish?

• We wanted to a new look and feel for our brand. TWI does high end quality work and we wanted that luxe factor to come through the branding exercise.

SOLUTION

How did you find Factory Settings?

Online Search

Why did you select Factory Settings over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Factory Settings were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Factory Settings was extremely proactive and sent us a questionnaire to begin with. They had detailed out every step thoughtfully. In fact some of the questions made us think hard about what we really want! They created 3 different user personas and that helped us understand how others perceive us. We also got multiple logo designs and were able to ideate and understand through the various processes. With each meeting we narrowed down the designs and had the best final outcome.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are still waiting to put all these designs into production, but I am sure it’s going to do well! We are very excited to launch this soon.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Factory Settings has an excellent and dedicated team. I absolutely love their professionalism. They are crisp, they understand the problems and they offer solutions that don’t overwhelm the user. They stuck to the timelines promised.

What was your primary form of communication with Factory Settings?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Ease of communication, proactive approach. Their passion for their work and making the processes seamless is their USP.

Are there any areas for improvement or something Factory Settings could have done differently?

They are doing a great job, and I am happy with the way they function.

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of Cultura Interactiva

Describe what your company does in a single sentence.

Cultura Interactiva fuses marketing intelligence and creative problem-solving to produce the most creative, memorable, and effective eCommerce websites for our clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Factory Settings to accomplish?

• When we set out to revamp Cultura Interactiva’s brand identity, we knew we needed a partner who could bring our vision to life while ensuring that our company stood out in the highly competitive advertising service industry. Our goal was to create a compelling and cohesive brand identity that resonated with our target audience, reflected our core values, and elevated our market presence. We faced a challenge in maintaining the balance between modern creativity and the strategic marketing intelligence that Cultura Interactiva is known for. We needed branding that not only represented our unique approach to eCommerce website design but also conveyed the impact of our services effectively. Given these requirements, we engaged Fastory Settings to lead our branding initiative with their expertise and creative insight.

SOLUTION

How did you find Factory Settings?

Online Search

Why did you select Factory Settings over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Factory Settings were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fastory Settings took a comprehensive approach to our branding project, ensuring that every aspect of our identity aligned with our company’s goals and philosophy. The scope of work included an in-depth brand audit, competitor analysis, visual identity development, and a full suite of branding materials.

Their team started with extensive research, diving into our company’s history, mission, and the competitive landscape. This research provided the foundation for their work, helping them develop a brand strategy that was both authentic and forward-thinking.

Key deliverables included a refreshed logo, a color palette that embodied our brand’s energy and creativity, typography that was both modern and professional, and brand guidelines that would ensure consistency across all marketing and digital assets. They also developed a new brand voice and messaging strategy that aligned seamlessly with our positioning as a fusion of marketing intelligence and creative problem-solving.

Beyond the visual aspects, Fastory Settings also assisted us with reimagining our website’s branding, ensuring that the user experience and design reflected our new identity. Their work extended to designing collateral materials such as business cards, presentation templates, and social media branding, making sure that every touchpoint with our audience felt cohesive and engaging.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The transformation that Fastory Settings delivered was beyond our expectations. The new branding immediately resonated with both our internal team and our clients, reinforcing our credibility and making a lasting impression in the market. Our refreshed brand identity has not only helped us stand out but also deepened our connection with our target audience, leading to increased engagement and interest in our services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

One of the most commendable aspects of their work was their project management. They maintained open and transparent communication throughout the process, ensuring that we were involved at every critical stage. Deadlines were consistently met, and they were incredibly responsive to our feedback, making adjustments promptly to align with our vision.

What was your primary form of communication with Factory Settings?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly set Fastory Settings apart was their ability to understand the essence of Cultura Interactiva and translate it into a visual and strategic identity that felt authentic and powerful. Their creative approach is not just about aesthetics; it is deeply rooted in strategy, ensuring that every design choice has a purpose and contributes to our business goals.

Are there any areas for improvement or something Factory Settings could have done differently?

If there is one area for improvement, it would be to offer more workshops or training sessions post-project to help internal teams fully integrate and leverage the new branding. However, this is a minor suggestion compared to the overall excellence of their work.

BACKGROUND

Please describe your company and position.

I am the Creative Director of Kinomatic

Describe what your company does in a single sentence.

Kinomatic offers custom surgical planning for orthopedic practices utilizing our proprietary virtual reality application.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Factory Settings to accomplish?

• As a company specializing in custom surgical planning for orthopedic practices, Kinomatic needed a website that would reflect our innovative approach while also being intuitive for our diverse user base, including surgeons, medical professionals, and stakeholders. Our primary goal in hiring Fastory Settings was to create a web presence that effectively communicated our proprietary virtual reality application’s capabilities while maintaining a sleek and professional design. We needed a platform that not only explained the value of our technology but also engaged visitors with a seamless user experience. Our old website lacked the sophistication, clarity, and modernity we wanted, and we struggled with a design that could adequately represent our cutting-edge solutions. Additionally, we sought better responsiveness and accessibility for mobile users, ensuring that all visitors—whether on desktops, tablets, or smartphones—could easily navigate the site.

SOLUTION

How did you find Factory Settings?

• Online Search
• Referral

Why did you select Factory Settings over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Factory Settings were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fastory Settings took a deep dive into our needs before proposing a strategic and customized solution. The project kicked off with a series of discovery meetings where they worked to understand Kinomatic’s vision, brand identity, and technical requirements. Their team conducted thorough research into industry standards and user behavior to ensure that the new website would be both aesthetically compelling and functionally superior.

The scope of work included:

• Website Redesign: They overhauled the entire site layout, incorporating a modern and intuitive design that seamlessly blended visuals with clear, structured content.
• Content Strategy & Visual Storytelling: Their team worked closely with us to refine how we communicate our services, ensuring that our messaging was clear, engaging, and informative.
• UI/UX Optimization: They prioritized an easy-to-navigate interface, with a user flow that naturally guided visitors to key information about our virtual reality application.
• Mobile Responsiveness & Performance Enhancement: The website was designed to be fully optimized for all devices, ensuring fast load times and smooth interactions.
• Integration with Existing Systems: Fastory Settings ensured that the website integrated seamlessly with our scheduling, client communication, and resource-sharing tools.

Throughout the process, they maintained a highly collaborative approach, offering valuable insights while ensuring that our team’s vision remained at the forefront.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website has significantly improved user engagement. Our bounce rate dropped, and we saw a noticeable increase in the time visitors spent on our pages. Additionally, potential clients have had a much clearer understanding of our offerings, resulting in a smoother sales process and more qualified inquiries.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fastory Settings’ team was highly organized and efficient. They delivered each milestone on time, keeping us informed through detailed progress reports. Communication was seamless, and they were always receptive to feedback, making adjustments quickly whenever necessary. Their proactive approach ensured that no detail was overlooked.

What was your primary form of communication with Factory Settings?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was their ability to balance aesthetics with functionality. While some web design firms focus solely on visual appeal, they ensure that the site is not only beautiful but also strategically designed for user engagement and conversion. They had an intuitive understanding of our industry’s unique needs, making them feel like an extension of our own team rather than an outside agency.

Are there any areas for improvement or something Factory Settings could have done differently?

If there’s one area for enhancement, it would be the initial timeline estimations. While they delivered everything on schedule, some early estimates regarding design revisions were slightly optimistic. That said, their adaptability and willingness to adjust to our evolving needs more than made up for it.

BACKGROUND

Please describe your company and position.

I am the Creative Marketing Consultant of CineVita

Describe what your company does in a single sentence.

CineVita is a mobile experiential theatre venue that hosts immersive live performances, private events, and cinematic productions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Factory Settings to accomplish?

• As a mobile experiential theatre venue, CineVita was entering a competitive landscape that demanded a bold, distinctive identity. We needed branding that didn’t just look beautiful but embodied the essence of immersive storytelling. Our goal was to craft a logo and branding system that captured the fluidity of live performance, the cinematic grandeur of our productions, and the exclusivity of our private events—all while ensuring that our brand was versatile enough to resonate across multiple platforms, from print to digital. We approached Fastory Settings with a significant challenge: How do we visually represent the soul of an evolving performance space that transforms with every event? We needed a branding partner that understood not just design but the intricate world of performing arts.

SOLUTION

How did you find Factory Settings?

Online Search

Why did you select Factory Settings over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Factory Settings were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fastory Settings took the time to deeply understand our vision. From the initial discovery phase, they immersed themselves in our world—attending our performances, studying our audience, and exploring the emotions we wanted to evoke. Their process was not just about designing a logo; it was about translating an experience into a visual identity.

Scope of Work & Deliverables:

• Logo Design: They created a dynamic, fluid logo that captures the essence of movement and transformation, much like our ever-changing performances.
• Brand Identity System: They built a comprehensive brand system with a sophisticated yet theatrical color palette, typography inspired by classic cinema, and adaptable visual elements.
• Brand Guidelines: They provided an extensive brand book detailing usage across print, digital, merchandise, and event signage.
• Marketing Collateral: Fastory Settings designed our promotional materials, including banners, digital assets, and social media branding, ensuring a consistent look and feel.

Throughout the process, their team engaged us in collaborative workshops, refining the design through thoughtful iterations. They didn’t just present concepts; they told stories through design, ensuring every element aligned with our artistic vision.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The impact of Fastory Settings’ work was immediate. Our new branding established a stronger emotional connection with audiences, and industry professionals took notice. The branding translated seamlessly across all platforms, making our promotional materials more cohesive and professional. We saw a noticeable increase in engagement, with more patrons, sponsors, and collaborators expressing interest in our events.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fastory Settings was exceptionally organized and communicative throughout the project. Their structured workflow ensured that every milestone was met without delay. They responded to feedback with thoughtful solutions, never treating revisions as mere corrections but as opportunities to refine the story we wanted to tell. Whenever we had urgent needs—whether it was a last-minute event poster or social media adjustments—they responded promptly and with enthusiasm

What was your primary form of communication with Factory Settings?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their deep understanding of the performing arts made a significant difference. Many branding agencies focus on aesthetics, but Fastory Settings focused on meaning. They weren’t just designers; they were storytellers, crafting a visual identity that felt alive. They also demonstrated an incredible balance between creativity and strategy, ensuring our brand wasn’t just artistic but also effective in reaching the right audience.

Are there any areas for improvement or something Factory Settings could have done differently?

If there was one area for potential growth, it would be expanding their offerings to include motion branding—animated versions of logos and branding elements that could be used in video intros or event projections. Given our focus on cinema and live performance, this would have been an exciting extension of their incredible work.

BACKGROUND

Please describe your company and position.

I am the Sourcing & Business Consultant of Makers Match

Describe what your company does in a single sentence.

Makers Match provides manufacturing and business consulting services, helping companies streamline production, optimize supply chains, and scale their operations efficiently.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Factory Settings to accomplish?

• As a manufacturing and business consulting firm, Makers Match needed a branding partner who could craft a distinct identity that resonated with our industry while setting us apart from competitors. Our goal was to create a strong, cohesive brand presence that would reflect our expertise, reliability, and innovation. We hired Fastory Settings to develop a branding strategy that would enhance our visibility, strengthen customer trust, and position us as a leader in manufacturing consulting. Beyond aesthetics, we needed a brand that would communicate our mission effectively to both small businesses and large-scale manufacturers. Our challenge was to unify our messaging, logo, and visual identity across multiple platforms while maintaining a professional yet approachable image.

SOLUTION

How did you find Factory Settings?

Online Search

Why did you select Factory Settings over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Factory Settings were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Fastory Settings approached our branding project with a strategic and creative mindset. Their scope of work included comprehensive brand strategy development, logo design, typography selection, color palette creation, and messaging guidelines. They also designed branded marketing materials, including business cards, brochures, and digital assets, ensuring consistency across all touchpoints.

The team began with an in-depth discovery session to understand our company’s values, goals, and market positioning. From there, they presented multiple branding concepts, each meticulously crafted to reflect our industry expertise and dynamic approach to manufacturing solutions. We were particularly impressed with their ability to blend modern design elements with industrial aesthetics, creating a visual identity that felt both cutting-edge and trustworthy.

A key deliverable was the development of brand guidelines, a comprehensive document that outlined how our brand should be represented across various mediums. This ensured internal and external consistency, whether in print, digital marketing, or client presentations. Additionally, Fastory Settings collaborated closely with our team to refine our messaging, ensuring that our value propositions were clear and compelling.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The impact of Fastory Settings' work was evident almost immediately. Our refreshed branding gave Makers Match a professional and recognizable identity that resonated with both existing and potential clients. The new logo and visual elements elevated our presence at industry events, making us more memorable and appealing to prospective partners.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From a project management standpoint, Fastory Settings was exceptional. They adhered to all deadlines, communicated proactively, and were highly responsive to our feedback. Every iteration was handled with care, ensuring that our vision was reflected in the final product. Their flexibility and willingness to go the extra mile have made the entire process seamless and enjoyable.

What was your primary form of communication with Factory Settings?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Fastory Settings was their ability to translate complex business objectives into a compelling and visually striking brand identity. Their attention to detail, industry research, and deep understanding of brand psychology made all the difference. They didn’t just create a logo; they built an entire brand experience that aligns with our long-term growth strategy.

Are there any areas for improvement or something Factory Settings could have done differently?

If there is one area for improvement, it would be expanding their offerings in digital branding assets, such as animated logos or interactive brand elements, to further enhance engagement. However, this is a minor note compared to the outstanding work they delivered.

BACKGROUND

Please describe your company and position.

I am the Industrial Designer of WHIPSAW

Describe what your company does in a single sentence.

A design and engineering consulting firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Factory Settings to accomplish?

• As a design and engineering consulting firm, Whipsaw is constantly pushing the boundaries of innovation, aesthetics, and functionality in the products we create. When we sought a packaging design partner, we needed a company that could seamlessly blend our design philosophy with high-quality, market-ready packaging. Our goal was to ensure that our products not only looked exceptional on the shelf but also reflected the premium craftsmanship we put into every design. We hired Fastory Settings with the specific objective of developing packaging solutions that would protect our products while enhancing the overall brand experience. Given the complexity of our projects, we needed a team that could balance form and function without compromising on sustainability and durability.

SOLUTION

How did you find Factory Settings?

Online Search

Why did you select Factory Settings over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Factory Settings were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fastory Settings took on the challenge with remarkable creativity and technical expertise. Their scope of work covered everything from conceptualization to final execution. They began the process by deeply understanding our brand identity, target market, and product specifications. This foundational research enabled them to create packaging concepts that were not only visually stunning but also practical and cost-effective.

One of the key deliverables was a sustainable packaging solution that aligned with our environmental goals. Fastory Settings explored various eco-friendly materials, ultimately designing a structure that minimized waste without sacrificing quality. They also ensured that the unboxing experience was both intuitive and engaging, adding a layer of storytelling that resonated with our customers.

Beyond aesthetics, their structural engineering expertise came into play as they crafted designs that provided optimal protection for our products, reducing the risk of damage during transit. Fastory Settings also conducted multiple prototype tests to refine the final design, making adjustments based on real-world scenarios and feedback from our team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The impact of Fastory Settings' work was evident from the moment we launched the new packaging. The designs elevated our product presentation, leading to a significant increase in customer engagement and positive feedback. Retailers were particularly impressed with the balance of elegance and practicality, which enhanced the overall brand perception in stores.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was exemplary. Deliverables were consistently met on time, and they maintained open lines of communication throughout the process. We appreciated their proactive approach—whenever challenges arose, they were quick to offer creative solutions without compromising deadlines.

What was your primary form of communication with Factory Settings?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Fastory Settings was their ability to merge artistry with engineering. They didn’t just create packaging; they crafted an experience that resonated with our brand ethos. Their keen attention to detail, from material selection to finishing touches, showcases their dedication to quality.

Are there any areas for improvement or something Factory Settings could have done differently?

If there is any area for improvement, it would be expanding their prototyping turnaround times. While their meticulous approach ensured a flawless final product, a slightly faster iteration cycle could further streamline the development process.

BACKGROUND

Please describe your company and position.

I am the Founder of Ingrained Digital

Describe what your company does in a single sentence.

Looking for a professional business to handle a full brand update, including logo design and brand overview, Ingrained Digital is a rapidly expanding digital agency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Factory Settings to accomplish?

• At Ingrained Digital, our core mission is to build reputations for impact-driven individuals and businesses through social media. However, as we expanded our brand, we realized that our packaging design lacked the visual appeal and cohesion necessary to truly reflect our identity. We needed a packaging solution that would not only align with our branding but also resonate with our audience—conveying a sense of innovation, professionalism, and creativity. That’s when we turned to Fastory Settings. We sought their expertise to develop packaging that would elevate our brand presence and enhance the perceived value of our services. Our goal was to create packaging that felt premium yet approachable, embodying our ethos of authenticity and storytelling in the digital space.

SOLUTION

How did you find Factory Settings?

Online Search

Why did you select Factory Settings over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Factory Settings were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fastory Settings took the time to understand our business, values, and target audience before even beginning the design process. They conducted thorough research into our industry, competitors, and market positioning to ensure the final design would set us apart.

The scope of work included:

• Developing a packaging design strategy that aligned with our brand identity.
• Creating multiple design concepts with variations in color, typography, and structure.
• Providing high-fidelity mockups and prototypes to visualize the end product.
• Iterating on feedback with a seamless revision process.
• Delivering final packaging files optimized for production, along with comprehensive brand guidelines for future use.

The team at Fastory Settings worked closely with us throughout the process, ensuring that every detail—from material selection to print finishes—matched our vision. They even went the extra mile to provide recommendations on sustainable packaging options, which aligned with our values of social responsibility.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

One of the most immediate and tangible outcomes was the overwhelmingly positive response we received from our clients and partners. The new packaging created an elevated brand experience, reinforcing trust and professionalism in our services. Clients specifically mentioned that the design felt high-end and aligned with our digital-forward approach, which was exactly the reaction we were hoping for.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In terms of project management, Fastory Settings exceeded our expectations. Every milestone was met with precision, and they maintained excellent communication throughout. They were incredibly responsive to our needs, promptly incorporating our feedback while offering valuable insights. Their team was proactive in problem-solving, ensuring that the final deliverables not only met but surpassed our initial expectations.

What was your primary form of communication with Factory Settings?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Factory Settings was their ability to seamlessly blend creativity with strategy. They didn’t just design for aesthetics; they designed with purpose. Their understanding of branding and storytelling was evident in every choice they made—from color psychology to font selection—resulting in a design that felt intentional and impactful.

Are there any areas for improvement or something Factory Settings could have done differently?

As for areas of improvement, the experience was overwhelmingly positive. If anything, having a slightly more streamlined revision process with even clearer version tracking could be beneficial, though this did not significantly impact our workflow.

BACKGROUND

Please describe your company and position.

I am the Technical Content Writer & Copywriter of Awesome Motive, Inc.

Describe what your company does in a single sentence.

K3G Solutions is a software development company specializing in e-commerce, web development, mobile applications, and gaming solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Factory Settings to accomplish?

• At Awesome Motive, Inc., we were in search of a web design team that could help us revamp our online presence to better reflect our brand identity, improve user experience, and enhance conversion rates. Our primary goal was to create a seamless, intuitive, and visually engaging website that could effectively communicate our expertise in software development while ensuring easy navigation for both potential clients and existing users. Our existing website had started to feel outdated—it lacked a modern aesthetic, wasn’t fully optimized for mobile responsiveness, and had a structure that made it difficult to scale as our company continued to grow. We needed a team with deep expertise in UX/UI design, web optimization, and brand storytelling to help us create a site that was not only visually appealing but also highly functional and performance-driven.

SOLUTION

How did you find Factory Settings?

Online Search

Why did you select Factory Settings over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Factory Settings were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fastory Settings took the time to understand our brand, business goals, and audience needs before diving into the design process. They conducted in-depth discovery sessions with our internal teams, analyzed competitor websites, and reviewed user engagement data from our old site to identify areas for improvement.

The scope of work included:

• UX/UI Redesign: A completely revamped design with a modern and interactive interface, ensuring an engaging user journey.
• Mobile Optimization: Full responsiveness across all devices to ensure seamless browsing experiences.
• SEO & Performance Enhancements: Improved site speed, optimized image loading, and structured content for better search engine visibility.
• Custom Graphics & Branding Elements: Unique visuals, animations, and icons tailored to our brand’s identity.
• Integration of Key Features: Enhanced lead capture forms, an intuitive navigation structure, and a refined content management system for easy updates.

Throughout the project, they collaborated closely with our team, incorporating our feedback while also offering valuable insights and recommendations. They provided us with design prototypes before development, ensuring we had a clear vision of the final product.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were evident shortly after launching the new site. We saw a notable improvement in user engagement metrics—higher time spent on pages, lower bounce rates, and an increase in form submissions. The new design also significantly improved the site’s loading speed, leading to better SEO rankings and organic traffic growth.

Internally, our team found it much easier to manage and update the website thanks to the user-friendly CMS structure they implemented.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fastory Settings was outstanding when it came to project management. They set clear timelines, provided frequent updates, and used collaboration tools to ensure transparency throughout the process. Deliverables were met on schedule, and their responsiveness was commendable. Whenever we had a request or needed minor adjustments, their team was quick to accommodate without delays.

One thing we particularly appreciated was their ability to foresee potential challenges and proactively offer solutions rather than just executing tasks. This level of foresight saved us a lot of time and ensured a smooth workflow.

What was your primary form of communication with Factory Settings?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Beyond their technical expertise, what truly impressed us about Fastory Settings was their commitment to our vision. They didn’t just design a website—they crafted an experience that aligned perfectly with our brand values. Their attention to detail, creative approach, and ability to blend aesthetics with functionality made them stand out from other agencies we’ve worked with in the past.

Additionally, their customer-centric approach made a huge difference. They were genuinely invested in our success, treating our project as if it were their own.

Are there any areas for improvement or something Factory Settings could have done differently?

While the experience was overwhelmingly positive, one area where Fastory Settings could improve is providing more post-launch training resources. While they offered initial guidance on how to manage the new CMS, additional video tutorials or a more structured knowledge base would have been helpful for our team members who weren’t as tech-savvy.