Facile Technolab

BACKGROUND

Please describe your company and your position there.

I am a manager at Kryssalis Software involved in projects in the Transportation industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Facile Technolab Pvt Ltd?

The website being developed needed some changes after its initial implementation. We got Facile Technolab to do some enhancements and bug dixes.

What were your goals for this project?

We wanted to get the project completed to a point where its ready for production deployment.

SOLUTION

How did you select Facile Technolab Pvt Ltd?

We found Facile Technolab on one of the online sites and as we worked with them built a level of collaboration which resulted in the completion of the project.

Describe the project in detail.

The project involved building a inventory management system and it was a collaborative effort between multiple teams including Facile Technolab.

What was the team composition?

Multiple companies collaborated to create the system, including a project manager, testers, and developers. One developer from Facile Technolab worked on this team. The team was made up of eight people involved in the various aspects of the development, testing, training and deployment.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project is still in progress and will be deployed to production soon and then there will be further development and enhancements to this project.

How effective was the workflow between your team and theirs?

The developer we worked with was good to work with and was responsive. Being responsive and having good communication skills as well as collaborative mindset is important to the success of the project and for the team.

What did you find most impressive about this company?

Both qualities of development skills and communication with the developer are good.

Are there any areas for improvement?

There is always improvements to be made, but overall the collaboration is going very well.

BACKGROUND

Please describe your company and your position there.

I am co-founder of a company that offers a novel aproach to social media. Part of my responsibilities are to serve as interim CTO until the company secures its first round of seed funding.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Facile Technolab Pvt Ltd?

Prashant was hired to assume the following responsibilities on a consulting basis: 1. Process management and auxiliary project management pertaining to the development of the company's website. 2. QA and testing of the company's website 3. Security of the website, such as setting up a content security policy and various other security headers.

What were your goals for this project?

The goals of the project are to bring the website and back-end of the platform to completion.

SOLUTION

How did you select this vendor?

I have already been working with this company, on and off and in various contexts, since 2013.

Describe the project and the services they provided in detail.

1. Process management and auxiliary project management pertaining to the development of the company's website. 2. QA and testing of the company's website 3. Security of the website, such as setting up a content security policy and various other security headers. 4. Recruitment/head-hunting of specialised competence

What was the team composition?

The project consisted of a core team of 10 people as well as an off-shore team in India.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project is of critical importance to the success of our company.

How was project management arranged and how effective was it?

The work was done remotely. And, put very briefly, the project has been really well executed thus far. We already knew this would be the case when Facile Technolabs was hired for the project. Throughout the storms and turbulence of the project, Facile Technolabs has been steadfast and solid as a rock, reliable and proactive in every possible way we could have imagined.

What did you find most impressive about this company?

The two most valuable valuable things Facile Technolabs has brought to the table are: 1) they bring a powerful blend of technical knowledge and business experience. They understand our business model, and have been (still are) supporting it to every possible extent in their execution of the project. 2) A profound understanding of both Western and Indian culture, helping us bridge the gap between our team members in USA and Europe and our off-shore team in India. The importance of this cannot be understated, as anyone having tried to outsource development work to India will understand.

Are there any areas for improvement?

None that we can think of other than the fact that their focus is exclusively Microsoft technologies. We are building our platform using Linux technology, but all in all this limitation has been dealt with quite well. It should be added that we considered Facile Technolabs to develop the platform, but we decided to hire another team - specialising in Laravel development for the actual development. But the team from Facile Technolabs has performed flawlessly in the areas in which they were hired to assist us.

BACKGROUND

Introduce your business and what you do there.

I was the CEO of an organization was called Silex Lab. The company is now closed, but we provided a camera-based parking management solution.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Facile Technolab Pvt Ltd?

We had a basic version of our product, but wanted help developing a SaaS version to offer to the public.

SOLUTION

What was the scope of their involvement?

They took our product and started modifying the software to be usable in a SaaS sales model. We used .NET for the backend, as well as SQL database and AngularJS for the frontend. Our team created requirements for them, including functional specifications and wireframes. Their team handled the development from there.

What is the team composition?

Our main point of contact was Prashant (Founder & CEO), who worked as the project manager but also did some development himself. He had a team working with him on the project as well, but we communicated primarily with him.

How did you come to work with Facile Technolab Pvt Ltd?

We found them online and really liked their personality and approach to their work, so we decided to move forward with them from there.

How much have you invested with them?

The final cost was around $6,000.

What is the status of this engagement?

From start to finish, the project ran between June 2016–December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We don’t have a lot of direct evidence because the company has since been dissolved, but it had nothing to do with the involvement their team had. We were very happy with the work they completed for us, which completely satisfied all of our project requests.

In the end, even though we didn’t move forward to the project, we were able to sell and deploy the proof of concept to our customer, and they were happy with the results. Their contributions to the technologies we developed were very high-quality.

How did Facile Technolab Pvt Ltd perform from a project management standpoint?

All of their work was delivered within timeline and budget specifications. They provided a platform on which we could manage and track our collaboration, Prashant ensured they were constantly available to talk if we had questions or problems, and their solutions were always substantive.

What did you find most impressive about them?

Their team’s communication skills are definitely the highlight of the collaboration. We always felt like they were taking our concerns seriously and working hard to address them.

Are there any areas they could improve?

The only slight issue I could think of is that it might have been helpful for them to propose improvements to the software in areas where it might have helped the overall product.

Do you have any advice for potential customers?

With any remote project like this, it’s important to be as specific as possible with your requirements so that your development partner knows exactly what they are trying to achieve.

BACKGROUND

Please describe your company and your position there.

Luke Tech provides software development, maintenance and independent validation services to companies in finance, insurance, manufacturing and other domains. I am the Co-Founder and Chief Technology Officer, and in charge of sub vendor relationships.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Facile Technolab Pvt Ltd?

We hired Facile Technolab to provide Design and Develop the Custom Software for our client. They provided us with Engineers and Designers.

What were your goals for this project?

Functionality. Meet all the functional requirements of the client. Usability: Emphasis on UI/UX design to work effortlessly on all devices. Security: The website should be secure

SOLUTION

How did you select this vendor?

We shortlisted 5 companies and eventually ended up with Facile Technolab. It was chosen based on the following:

1. Deep Technical Knowledge and vast experience in .NET, SQL Server, SharePoint
2. Architect level knowledge on developing the project from scratch.
3. Excellent Front-End experience.
4. Agile Project Management experience.

Describe the project and the services they provided in detail.

The project required Eight engineers along with the designer and project management. They provided us all the required resources: .NET, Angular, React Engineers QA and software testing UI/UX development and design Project management.

What was the team composition?

Front-End(Angular) Developers - Five Back-End(.NET) Developers - Three Designer Project Manger Tester/QA

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This project was very important for us, since this is a new client and this engagement is important for us to get new business. At the end the project was very successful and it created trust with the client for future new business.

How was project management arranged and how effective was it?

We used Agile Software Development methodology for the entire duration of the project. The resources at Facile Technolab are very familiar and fully co-operated with the Agile Project management, including Daily Stand-Ups, Task and Feature Tacking using Trello, Feature Prioritization. They communicated regularly using Skype and Trello. The time difference did not create any issues.

What did you find most impressive about this company?

We have been working with the Facile Technolab team for over three years and I have been impressed by their integrity and passion for our project and business. There hasn't been a challenge that they haven't been able to solve and I feel there is a high level of trust.

Working with offshore teams does require a high level of collaboration and trust and this is where these guys have excelled. I think another sign is consistency of staff. I have been working with the same PM and Dev team since when I started and that collective knowledge is so important to creating an efficient development team.

Are there any areas for improvement?

Timeline management

BACKGROUND

Please describe your company and position.

I am the CEO of PilotLine.app

Describe what your company does in a single sentence.

SaaS for engineering 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Facile Technolab to accomplish?

• Create front end and middleware code
• Consult on customer development

SOLUTION

How did you find Facile Technolab?

Online Search

Why did you select Facile Technolab over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Facile Technolab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Convert React protoype script to Vue to enable design file structure for engineering firms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Functional code delivered, bugs fixed, technical reccomendations followed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did a good job managing the ambiguity in the project, keeping us up to date on their progress, and responding quickly to our requests.

What was your primary form of communication with Facile Technolab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Prashant provided additional value in his consultation on marketing and customer growth.

Are there any areas for improvement or something Facile Technolab could have done differently?

No, they did everything well.

BACKGROUND

Please describe your company and position.

I am the owner of packnship

Describe what your company does in a single sentence.

internet logistics company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Facile Technolab to accomplish?

• crossborder selling

SOLUTION

How did you find Facile Technolab?

Online Search

Why did you select Facile Technolab over others?

High ratings

How many teammates from Facile Technolab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

software development in java

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

go live

Describe their project management. Did they deliver items on time? How did they respond to your needs?

clickup

What was your primary form of communication with Facile Technolab?

Virtual Meeting

What did you find most impressive or unique about this company?

yes, I appreciate their work

Are there any areas for improvement or something Facile Technolab could have done differently?

-

BACKGROUND

Please describe your company and position.

I am the Chief Commercial Officer of LetterNine

Describe what your company does in a single sentence.

Managed Service Provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Facile Technolab to accomplish?

• Rebuild a Quality Control System for descrete manufacturing

SOLUTION

How did you find Facile Technolab?

Referral

Why did you select Facile Technolab over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Facile Technolab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Facile Technolab provided development, testing, and data conversion services to rebuild a legacy Quality Control System which tracks the manufacturing process for a discrete manufacturing company.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful implementation of new system

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We worked directly with their Founder and Lead Architect, Prashant.  He was great to work with and very responsive to our evolving needs.  All development was delivered on-time and there was very little rework due to lack of understanding our requirements.

What was your primary form of communication with Facile Technolab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

How well they were able to interpret our specifications document and translate it into a working system.

Are there any areas for improvement or something Facile Technolab could have done differently?

I can't think of anything that they could have done differently to provide better services on this project.

BACKGROUND

Please describe your company and position.

I am the CEO of Lanteria

Describe what your company does in a single sentence.

HR software

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Facile Technolab to accomplish?

• Building Sharepoint products
• Development
• Staff Augmentation

SOLUTION

How did you find Facile Technolab?

upwork

Why did you select Facile Technolab over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Facile Technolab were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired them to help us with our client based applications and servicing client customization projects.  They were to take the scope from clients and work with our development team to deliver solutions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They had to train their team, and take regular tickets.  The idea was for them to be another member of our staff.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they were pros and always participated well in the sprints.  

What was your primary form of communication with Facile Technolab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Great communication, very responsive to challenges. If we were not happy with something, they listened and adjusted.

Are there any areas for improvement or something Facile Technolab could have done differently?

There were moments when delivery was a bit slower but it was easily corrected.

BACKGROUND

Please describe your company and position.

I am the Founding Partner of FrameConnection

Describe what your company does in a single sentence.

NoCode Custom Software

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Facile Technolab to accomplish?

• Complete a infrastructure to develp our no code platform

SOLUTION

How did you find Facile Technolab?

Online Search

Why did you select Facile Technolab over others?

• Great culture fit
• Good value for cost

How many teammates from Facile Technolab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A plataform supporting the creation of tables inside a PostGreSQL Database with CRUD for all tables.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• On schedule deliverables
• Meeting specs

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• The project management was done by a single responsable from Facile Technolab 
• Always on time
• Excellent up to the point communication

What was your primary form of communication with Facile Technolab?

Virtual Meeting

What did you find most impressive or unique about this company?

Facile Technolab listens to and understands customer needs before jumping to solutions.

Are there any areas for improvement or something Facile Technolab could have done differently?

For us the service was flawless.

BACKGROUND

Please describe your company and position.

I am the ceo of 28watt

Describe what your company does in a single sentence.

Digital sales journey for sustainable home upgrades

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Facile Technolab to accomplish?

• Develop an online sales journey

SOLUTION

How did you find Facile Technolab?

Referral

Why did you select Facile Technolab over others?

• Pricing fit our budget
• Referred to me

How many teammates from Facile Technolab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Back-end of the sales journey Front-end of the sales journey.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completed JIRA tickets and finished MVP

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We use Jira to manage the project and have daily calls to check-in. There are no set time frames for tickets and the team works based on priority set by us.

What was your primary form of communication with Facile Technolab?

Virtual Meeting

What did you find most impressive or unique about this company?

They have a solid technical background and good leadership.

Are there any areas for improvement or something Facile Technolab could have done differently?

Keep doing what they are doing