Facile Technolab

BACKGROUND

Please describe your company and position.

I am the Chief Technology Officer of Smart Surgery Technology

Describe what your company does in a single sentence.

Smart Surgery Tek uses intelligent instruments, robotic systems, and integrated software to enhance surgical precision, improve patient outcomes, and boost operational efficiency by bridging traditional practices with advanced technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Facile Technolab to accomplish?

• To leverage their expertise in developing a robust and intuitive software solution for Medical domain-specific needs, including full-stack web application development, layered architecture, CQRS, Blazor web app, and Syncfusion.
• To create a platform that would streamline medical internal processes and enhance data management capabilities.
• To ultimately improve overall operational efficiency.

SOLUTION

How did you find Facile Technolab?

Referral

Why did you select Facile Technolab over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Facile Technolab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Medical Imaging Viewer Standards (e.g., VolView): Standardize medical imaging viewers to address inconsistencies in data presentation, interoperability, and learning curves. Focus areas include UI/UX, interoperability with EHR/PACS, performance benchmarks, security/privacy, and extensibility.
• DICOM Industry Standards for Web Services & Storage: Standardize DICOM for web services and modern databases. This involves DICOMweb RESTful APIs, cloud-native storage specifications, compatibility with NoSQL/relational databases, data archiving/retrieval methods, and security for web services.
• Full-Stack Interactive Medical Applications with WASM-based Blazor: Develop high-performance, full-stack medical applications using WebAssembly (WASM) and Blazor. This enables client-side image processing, unified C# development, rich UIs, cross-platform compatibility, and enhanced security.
• Event-Driven Architectures Utilizing CQRS Patterns: Implement event-driven architectures with CQRS for scalable, responsive, and maintainable medical applications. This provides improved scalability, data consistency via event sourcing, flexibility, simplified business logic, and real-time analytics.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• They implemented robust QC measures and advanced analytical tools that effectively minimized the occurrence of diagnostic inaccuracies. This resulted in a substantial 25% decrease in the error rate associated with X-ray interpretation, thereby enhancing patient safety and improving the reliability of medical diagnoses.
• Developed and deployed innovative solutions that optimized the retrieval and correlation of relevant X-ray images from vast medical databases. This led to a marked 12% improvement in the efficiency and effectiveness of locating pertinent radiographic studies, facilitating more comprehensive comparative analyses and supporting better-informed clinical decisions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Strategic Monitoring and Feedback: Proactive progress tracking and integrated feedback are crucial for success. We'll monitor KPIs and milestones, welcome constructive criticism, and thoughtfully integrate diverse perspectives to refine strategies.

AI for Efficiency: AI will automate meeting minute tracking and summarization, freeing up human resources for higher-value tasks and deeper engagement in discussions.

Continuous Learning: We are committed to fostering a learning culture. Technical leadership will provide support, resources, and mentorship for ongoing skill development, ensuring an adaptable, innovative, and resilient workforce.

What was your primary form of communication with Facile Technolab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

This company distinguishes itself through four core strengths: innovative R&D, a customer-centric approach, a collaborative culture, and a clear strategic vision. These pillars drive market leadership, demonstrate a strong commitment to the .NET ecosystem and Foundation, and underpin a robust layered architecture, ensuring the company delivers groundbreaking, reliable, and adaptable solutions while consistently exceeding expectations and fostering sustainable growth.

Are there any areas for improvement or something Facile Technolab could have done differently?

• Continued Investment in .NET Technology and Ecosystem:
  Facile Technolab should maintain its commitment to the .NET technology stack. This involves not only keeping current with the latest versions and frameworks but also proactively investing in comprehensive training for its development team. This training should encompass advanced design patterns, best practices for modern software architecture, and the intricacies of DevOps specifically tailored for the Google Cloud Platform (GCP) environment. Furthermore, a strong emphasis on cybersecurity training and the implementation of robust security measures within the .NET development lifecycle is paramount to protect sensitive data and systems.
• Sustained Development of Medical Domain Technology:
  The medical domain presents significant opportunities for innovation and impact. Facile Technolab should continue to dedicate resources to developing specialized technologies for this sector. This includes researching and implementing solutions that address specific challenges in healthcare, such as medical imaging, patient data management, diagnostic tools, and assistive technologies. Collaborations with medical professionals and institutions could further enhance the relevance and effectiveness of these developments.
• Integration and Development of AI Capabilities as a Strong Portfolio Element:
  To remain at the forefront of technological advancement, Facile Technolab must strategically integrate and develop artificial intelligence (AI) capabilities. This should be a core component of its portfolio, moving beyond basic AI applications to more sophisticated areas. Specific focus should be placed on:
   * Agentic AI: Developing AI systems that can autonomously perform tasks, make decisions, and interact with complex environments, potentially revolutionizing processes in both general and medical domains.
  * Model Context Protocol: Researching and implementing advanced methods for managing and understanding the context in which AI models operate. This includes improving the ability of AI to interpret nuanced information, handle ambiguities, and provide more accurate and relevant outputs, particularly crucial in sensitive fields like healthcare where precision is vital.

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of DATAWEST

Describe what your company does in a single sentence.

Marketing and advertising services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Facile Technolab to accomplish?

• Development of invoicing application
• Advising in developing an invoicing application

SOLUTION

How did you find Facile Technolab?

Clutch Site

Why did you select Facile Technolab over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Facile Technolab were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Facile Technolab to design and develop a custom invoice management system tailored to our business needs. The goal was to create a reliable and intuitive tool to streamline invoicing, contact management, and account settings with options for customization and integration.

Scope of Work:
The project covered everything from UX design to deployment and live support. The team worked in structured sprints, delivering updates every two weeks on a demo server so we could track progress, test features, and give feedback regularly. This approach helped us stay aligned and involved throughout the development cycle.

The system was built using ASP.NET MVC, with database flexibility (SQL Server, MySQL, or PostgreSQL depending on deployment needs). For email functionality, they recommended integrating SendGrid, though they also provided the option to use our own SMTP server. Final deployment was done on AWS, with hosting costs transparently communicated (around $20–$50/month).
Key Deliverables Included:
Complete UX/UI design for the full application
Secure user authentication and account management (sign-up, login, password recovery)
Detailed Settings Module for billing info, bank details, invoice templates, email and accounting preferences
Fully functional Contacts Module to manage our client database
Comprehensive Invoice Module with PDF generation and email distribution
Custom dashboard with reporting and system-wide search
Email integration with SendGrid or SMTP
Demo deployments every two weeks and one final production deployment
Post-launch support for any required fixes or improvements

Outcome:
The final product met all our expectations. It's user-friendly, robust, and perfectly aligned with how we manage our invoicing. The team was professional, communicative, and flexible in accommodating our feedback. Their development process was clear and collaborative, and the delivery timeline was followed closely.

Communication with Prashant was very helpful—he provided professional advice throughout the entire project, guided us through technical decisions, and made sure we always understood the next steps. His support added a lot of value to the collaboration and made the process smooth and effective.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The most significant measurable outcome is that we now have our own custom-built accounting and invoice management software that fully meets our internal requirements. The system has made our daily operations significantly more efficient, reducing manual work, minimizing errors, and providing a clear overview of our invoicing and financial data.

We’ve already integrated the platform into our internal workflows, and it has helped us streamline billing, client communication, and reporting. The intuitive interface and tailored features have enabled our team to work faster and with greater accuracy.

As a further measure of the project’s success, we are now preparing to offer the application as a subscription-based service to a wider audience. This next step will allow other companies to benefit from the same functionality and efficiency gains, turning our internal tool into a new business opportunity.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed very well from start to finish. The team was highly organized and kept the development process transparent and easy to follow. What we really appreciated was their attention to detail and how they planned everything around our convenience, even taking into account holidays and vacation periods on our side to avoid any disruptions.

All deliverables were provided on time, and we always had clarity on what was coming next. Communication was consistent, and any feedback or questions we had were addressed quickly and thoroughly. They truly listened to our needs and ensured every aspect of the system matched our expectations. Overall, it was a very smooth and well-coordinated experience.

What was your primary form of communication with Facile Technolab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One of the most impressive and valuable aspects of this project was the communication with Prashant. Even if you don’t have any prior experience with software development, Prashant has a unique ability to explain complex technical topics in a clear and understandable way. He always took the time to guide us through each step of the process, offering professional advice backed by deep technical knowledge.

His support made the entire experience feel approachable and well-managed. It gave us a lot of confidence knowing that we had someone on the other side who not only understood our business needs but could also translate them into a reliable technical solution. That level of communication and care is something you don’t come across often, and it truly set this company apart.

Are there any areas for improvement or something Facile Technolab could have done differently?

Honestly, we can’t think of anything we would have wanted to change. The entire collaboration with Facile Technolab went smoothly from start to finish. The team was professional, responsive, and consistently delivered high-quality work on time. They fully understood our needs and adapted to our timelines, and communication—especially with Prashant—was excellent throughout. We’re extremely satisfied with the outcome and the overall experience.

BACKGROUND

Please describe your company and position.

I am the Director of Waulite Technologies

Describe what your company does in a single sentence.

Waulite Technologies specializes in providing innovative digital signage solutions and content management systems that enable businesses to create, manage, and deliver dynamic, interactive, and personalized visual content for enhanced customer engagement and communication.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Facile Technolab to accomplish?

• We hired Facile Technolab to develop a scalable application on the .NET Core MVC framework as part of our new technology stack.

SOLUTION

How did you find Facile Technolab?

Online Search

Why did you select Facile Technolab over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Facile Technolab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project focused on building a scalable, secure, and maintainable application using the .NET Core MVC framework. Waulite Technologies designed the architecture and technical roadmap, while Facile Technolab Team along with our internal Team handled implementation and development based on the blueprint.

• Key Deliverables:
  Front-End Development: Created a user-friendly, responsive interface with interactive features for enhanced user experience.
  
  
• Back-End Development: 
  Built a robust back-end system, integrated APIs, and implemented business logic, workflows, and database interactions.
  
  
• Database Design: Optimized the database schema for efficient data storage and seamless real-time data access.
• Performance Optimization: Fine-tuned the system for high user volumes with caching and speed improvements.
  
  
• Security: Ensured adherence to security standards with secure authentication, role-based access, and data encryption.
  
  
• Testing & QA: Conducted thorough testing, including unit, integration, and user acceptance testing (UAT).
• Deployment & Go-Live: Successfully deployed the application and provided support for a smooth transition.
  
  
• Maintenance & Support: Delivered post-launch support, bug fixes, enhancements, and documentation for easy handover.

Collaboration:
Waulite Technologies led the architectural design, while Facile Technolab executed the implementation, resulting in a seamless, high-quality application that met all business requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered significant outcomes, including

• On-time delivery
• Faster system performance
• Seamless third-party integrations
• User-friendly interface that received positive feedback.

 While implementing real-time communication posed initial challenges, the collaboration and dedication of both Waulite Technologies and Facile Technolab successfully resolved them. The scalable and maintainable solution demonstrated post-launch stability, streamlined operations, and improved overall productivity, effectively meeting the project objectives.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They maintained clear communication, provided regular updates, and adhered to the agreed timeline, delivering all milestones on time. They were responsive to our needs, addressing challenges proactively and incorporating feedback seamlessly. Their collaborative approach and flexibility ensured the project progressed smoothly and aligned with our expectations.

What was your primary form of communication with Facile Technolab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Facile Technolab was their dedication and problem-solving approach. Despite initial challenges, such as implementing real-time communication, their team demonstrated exceptional commitment, technical expertise, and collaboration to overcome obstacles. Their ability to adapt to our needs, maintain clear communication, and deliver high-quality results made them a reliable and impressive partner throughout the project.

Are there any areas for improvement or something Facile Technolab could have done differently?

While the overall experience with Facile Technolab was positive, there is always room for improvement. The initial phases of the project could have benefited from a more streamlined onboarding process to save time. Additionally, more proactive risk identification and mitigation during the early stages of the real-time communication implementation would have helped avoid some of the initial challenges. That said, their dedication and collaborative approach effectively addressed these issues as the project progressed.

BACKGROUND

Please describe your company and position.

 I am the CEO of an it services company 

Describe what your company does in a single sentence.

Developing .net app

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Facile Technolab to accomplish?

• Experience in .net core
• Experience in Abp.io

SOLUTION

How did you find Facile Technolab?

Online Search

Why did you select Facile Technolab over others?

• High ratings
• Pricing fit our budget

How many teammates from Facile Technolab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

**Scope of Work:**

The project involved developing a comprehensive travel .NET application aimed at maintaining and managing a variety of travel products. 
The application was designed to streamline the process of booking and managing travel-related services, providing a seamless experience for both the users and administrators.

**Key Deliverables:**

1. **User Interface Design:**
   - Developed an intuitive and user-friendly interface.
   - Included advanced search and filter options for users to easily find products.
   - Designed detailed product pages with comprehensive information and high-quality images.

2. **Admin Panel:**
   - Created a comprehensive admin panel to manage travel products.
   - Enabled reporting and analytics features to track performance and identify trends.
   - Included functionalities for managing promotions, discounts, and special offers.

4. **User Account Management:**
   - Developed user account functionalities, including registration, login, profile management, and booking history.
   - Implemented a loyalty program to reward frequent users.

6. **Support and Maintenance:**
   - Provided ongoing support and maintenance to ensure the application remained functional and up-to-date.

**Summary:**
The travel .NET application project was comprehensive, covering the development of a user-friendly interface, a robust booking system, a detailed admin panel, user account management features, and integration with third-party travel service providers. The goal was to create an efficient and scalable platform to maintain and manage diverse travel products, enhancing the overall user experience and administrative efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The development team successfully completed their part of the travel .NET application project, delivering a high-quality product that met all our requirements. Key outcomes include:

1. **Functionality and Performance:**
   - The application met all functional requirements.

Overall, the team delivered a robust and efficient application that significantly enhanced our ability to manage our business. 
We are very satisfied with the results and the impact it has had on our operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management throughout the development of our travel .NET application was exemplary:

1. **Timely Delivery:**
   - The team consistently met all project deadlines, delivering key milestones on time as per the agreed schedule.
   - Regular progress updates ensured transparency and kept the project on track.

2. **Responsiveness:**
   - The team was highly responsive to our needs, promptly addressing any queries or concerns.
   - They were flexible and accommodating to any changes or additional requirements we had during the development process.

3. **Communication:**
   - Maintained clear and open communication channels, providing regular status reports and holding frequent meetings.
   - Used project management tools effectively to track progress and manage tasks.

Overall, the project was managed efficiently, with the team delivering all items on time and responding to our needs promptly and effectively. 
We are very happy with their project management and the final outcome.

What was your primary form of communication with Facile Technolab?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about the company was their exceptional commitment to quality and their proactive approach to problem-solving:

1. **Commitment to Quality:**
   - The company consistently delivered high-quality work, ensuring every aspect of the application was meticulously developed and thoroughly tested.
   - Their attention to detail and dedication to creating a flawless user experience was evident in the final product.

2. **Proactive Problem-Solving:**
   - They demonstrated a proactive approach to identifying and addressing potential issues before they became problems.
   - Their ability to anticipate our needs and provide innovative solutions contributed significantly to the project's success.

3. **Customer-Centric Approach:**
   - The team genuinely cared about our satisfaction and went above and beyond to ensure we were happy with the outcomes.
   - Their responsiveness and willingness to accommodate changes and feedback made the entire process smooth and enjoyable.

4. **Technical Expertise:**
   - Their deep technical knowledge and expertise in .NET development were evident throughout the project.
   - They were able to seamlessly integrate complex features and third-party services, showcasing their technical prowess.

Overall, their unwavering commitment to quality, proactive problem-solving, and customer-centric approach were the most impressive and unique aspects of working with this company. 
We are extremely satisfied with the collaboration and the results.

Are there any areas for improvement or something Facile Technolab could have done differently?

No

BACKGROUND

Please describe your company and position.

 I am the Director of Sales of an information technology company 

Describe what your company does in a single sentence.

We provide offshore software development services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Facile Technolab to accomplish?

• Facile Technolab is our B2B Partner. We hired lead ASP.NET Core Developer from their team. The developer joined product development team for 6 months for our client

SOLUTION

How did you find Facile Technolab?

Referral

Why did you select Facile Technolab over others?

• Close to my geographic location
• Pricing fit our budget
• Referred to me

How many teammates from Facile Technolab were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired a lead full stack developer on monthly dedicated contract. The developer joined the existing product development team of our client. The day-to-day activities included: 

• Attending standups and efficiently provide work updates 
• Participating in the planning poker and collaboratively estimate tasks 
• Work on bugs, tasks, spikes and do code reviews as per the agreed standards. 
• Use Angular, .NET Core, ASP.NET Core, Performance, Securing, Coding and other best practices as per the industry standards.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We find the lead developer provided by Facile Technolab very skillful and efficient. The client was highly satisfied and provided excellent feedback.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We find Facile Technolab's project management process very efficient. They delivered task as per the estimates, communication was always clear, and worked satisfactory to every need that raised during the engagement.

What was your primary form of communication with Facile Technolab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We found Facile Technolab highly efficient in Microsoft technology. They are excellent in executing the well documented requirements into working software.

Are there any areas for improvement or something Facile Technolab could have done differently?

We are satisfied with the work delivered. I don't think there are any improvements that the team could make.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Summers Engineering

Describe what your company does in a single sentence.

Summers Engineering manufactures precision components and assemblies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Facile Technolab Pvt Ltd to accomplish?

• Develop Job Management Software
• Provide Software Development Resources
• Manage and support software post launch

SOLUTION

How did you find Facile Technolab Pvt Ltd?

Referral

Why did you select Facile Technolab Pvt Ltd over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Facile Technolab Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Working off Jira and Miro, Facile Technolab built a web-based application that acted as our internal software. Key deliverables included: 

• Design and wireframe review - review detailed mockups and wireframes of the application layout, showcasing the user interface and the user experience. 
• Project Plan - help layout a project plan including timeline, resources and key milestones along the way. 
• Database Design - based on the overall software design and wireframe create a database schema including ER diagrams, database tables, relationships, constraints, and other elements to show how the data will be managed and stored. 
• Development and Production Environment Setup - build out a development and production environment on AWS. 
• Software Build - program code for the web application. 
• Testing and Quality Assurance - perform testing of new code in a development environment before moving it to User Acceptance Testing. 
• Maintenance and Support Plan - continue to provide support future updates, user reported bug fixes and customer support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• After 10 months of building the software is now in use by more than 20 individuals on a daily basis which is a testament to it's quality. We continue to engaged Facile Technolab for additional improvements and developments to the software. More than 600 individual tickets have been processed by the Facile Team on our Jira board.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication is so easy with the Facile team, they provide daily updates on the work completed by each developer. When the scope looks like it's creeping or the timeline is getting longer the Facile team always communicates as early as possible and provides a reason as to why it did not progress to the initial schedule. Each month there is also notification in advance to any holidays or leave that the developers in your team may be taken.

What was your primary form of communication with Facile Technolab Pvt Ltd?

Virtual Meeting

What did you find most impressive or unique about this company?

It's incredibly easy to work with all staff members at Facile Technolab Pvt Ltd. The communication is high quality, requirements are easily understood and the software is incredibly stable once built and launched.

Are there any areas for improvement or something Facile Technolab Pvt Ltd could have done differently?

Just wish that our timezone was closer to India's... I don't think there are any improvements that the team could make.

BACKGROUND

Please describe your company and your position there.

Director SAAS Business Legal SASS

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Facile Technolab Pvt Ltd, and what were your goals?

I wanted to build something new that hadnt been done before. The concept was clear but how to construct it was not and required a specialist.

SOLUTION

How did you select this vendor and what were the deciding factors?

We undertook a tender process and this vendor seemed to best understand the product and its purpose and had a good price-point.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They designed and further developed our digital numeric search engine for conducting research.

How many people from the vendor's team worked with you, and what were their positions?

1 directly

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This product delivered as workable without end users discovering any errors that required patching and fixing. The quality of the end product meets the high expectations of our customer demographic.

Describe their project management style, including communication tools and timeliness.

There was a logical sequence to the activities with preplanning for the number of hours that were required to undertake each sprint and to deliver a usable end product

What did you find most impressive or unique about this company?

We were impressed with their honesty and eagerness to be helpful and to deliver on each sprint and ultimate product

Are there any areas for improvement or something they could have done differently?

Quality of the work was fabulous. In every ideal world one would like to receive a delivered product within an earlier timeline. This may not be a reasonable expectation on our part as we don't measure time in the time it takes to genuine code software and finalise its development.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and president of CPM-365, a capital program and portfolio management SaaS company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Facile Technolab Pvt Ltd?

We wanted to build a SaaS application.

SOLUTION

What was the scope of their involvement?

We did the design, and Facile Technolab Pvt Ltd has handled the development. The app is a project-management software. We’ve given them the liberty to use the technologies they see fit, and Facile Technolab Pvt Ltd has used AWS, ASP.net, and SQL Server, among others.

What is the team composition?

We initially worked with the president for a few weeks to provide high-level information. Then, he assigned us our team; we’ve worked directly with three people, including a lead developer.

How did you come to work with Facile Technolab Pvt Ltd?

I searched for freelancers online and found them. I had proposals from six companies, including Facile Technolab Pvt Ltd. Ultimately, we chose to hire them.

How much have you invested with them?

We spend $2,000 a month. 

What is the status of this engagement?

We’ve been working with them since July 2022. So far, we’re 80%–90% done with the project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We started with the designs we provided upfront. The first-year model was slower, but models three, four, and five have been much faster. We’re in great shape right now; it’s now up to us to catch up with Facile Technolab Pvt Ltd to review everything and give feedback.

We’re not yet in the market to see traffic or customer satisfaction; we’re still in the development phase.

How did Facile Technolab Pvt Ltd perform from a project management standpoint?

They’re doing well overall. The project has had issues, so we’ve gone back and forth several times. However, the work comes up clean 90% of the time. Facile Technolab Pvt Ltd tries to resolve the issues, and they’re good at communicating and being on time. If we send an email, they respond promptly.

We also have access to their WhatsApp to contact them anytime. Additionally, we have meetings twice a week through Microsoft Teams.

What did you find most impressive about them?

They’re cooperative, and their resources are always available to us. If we have any issues, they just step in and resolve them.

Are there any areas they could improve?

No, they’re doing everything they can. If we had enough funding, we’d hire more staff from their company.

BACKGROUND

Please describe your company and your position there.

I am the CEO of ZYGADOX a cutting edge software development & innovation company focused on automation, personal branding & employability and design technologies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Facile Technolab Pvt Ltd, and what were your goals?

We needed a DNN expert who could get things up and running quickly and complete work on a complex mapping and design tool module. We had to add new features to these very complicated modules within a matter of weeks.

SOLUTION

How did you select Facile Technolab Pvt Ltd and what were the deciding factors?

I had already been through 4 vendors who promised they could handle the project, each developer wasted weeks of my time until Facile Technolab Pvt Ltd took over and proved they were the right people for the job when they completed my first request within a couple of days.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Configure a local DNN development environment and get all custom modules up and running with little to no help from previous developers. Integrate complex geospatial data and work with Google Maps API to make the data useful. Help with Windows Server 2019 configuration and permissions issues.

How many people from the Facile Technolab Pvt Ltd team worked with you, and what were their positions?

There were 2 people involved in the project but I only dealt with Prashant who performed most of the development and managed the Vue developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to demonstrate a working prototype to our client which they demonstrated to their prospects with amazing feedback and praise about what we had achieved on the project. And how much time a system like this will save them (we are talking big government clients, transportation and mail houses).

Describe their project management style, including communication tools and timeliness.

Their project management style is good considering the urgent state that the project is in.

What did you find most impressive or unique about this company?

The responsiveness and communication were extremely refreshing and the depth of knowledge around .NET, Angular, C# and DNN was life-saving for us.

Are there any areas for improvement or something they could have done differently?

Could have been a little more cautious with the changes we made on the server as they had undesired repercussions that caused some websites to have problems. But they helped fix them really fast once alerted to them.

BACKGROUND

Please describe your company and your position there.

Quicktech is a company designed to empower tech companies to get things done faster, easier and much more efficient through the use of innovative software and hardware solutions. I am one of the lead developers and Project Manager at Quicktech.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Facile Technolab Pvt Ltd, and what were your goals?

We are doing a major overhaul of our frontend after a complete rewrite of the backend. Prashant and his company had helped in other minor areas of the project when required. When the time came to start the changes and new additions to the Angular front end, Facile Technolab Pvt Ltd was hired to complete the required work.

SOLUTION

How did you select this vendor and what were the deciding factors?

Facile Technolab Pvt Ltd had worked on other smaller tasks for the project. Prashant was the main point of contact for all work, and I found the work he and I had been tasked on together to be timely, cost effective, and very well done.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As the lead developer on the Angular front end, Facile Technolab Pvt Ltd always asked for direction on what was required for each task, documented each step in Trello, our project management software of choice, and asked for clarification before commencing work.

Each task was presented for verification by the peers on the project and then by the project owner and I. Some of the tasks were small modifications to existing forms and code, but others were complete overhauls or brand new development.

How many people from the vendor's team worked with you, and what were their positions?

Prashant was the lead developer on the Angular front end and the only person from Facile Technolab Pvt Ltd I had any contact with.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Facile Technolab Pvt Ltd was able to make most changes in a very timely, cost effective, and professional manner. I found their work to be very efficient and well done. We are planning to rolling out this latest round of development by the end of January 2022.

Describe their project management style, including communication tools and timeliness.

As mentioned above, Facile Technolab Pvt Ltd used Trello to document each task of the project. We all used Skype to communicate and keep the entire team up-to-date with any progress, questions, or concerns. Facile Technolab Pvt Ltd was always keeping the project management team apprised of any issues so they could be addressed in a very timely manner.

I never had to question where the project was or what was outstanding as Prashant was very eager to present his progress or any outstanding items he required to complete his tasks.

What did you find most impressive or unique about this company?

Their professional yet friendly manner in which we were able to communicate and work together is impressive. He was able to step outside of his assigned tasks to help me on issues I had, or to help the other developers when problems arose.

Are there any areas for improvement or something they could have done differently?

I honestly cannot think of anything Prashant and Facile Technolab Pvt Ltd. could have done differently. We occasionally had difficulty meeting due to our 12 hour time difference, but all-in-all Prashant was normally willing to meet earlier in my day or stay late for his to make the connection.