EZMID

BACKGROUND

Please describe your company and your position there.

Rohlik Group is Europe's leading online grocery delivery service. Using technology to deliver weekly shopping in less than 3hours in 15minute time slots, saving our customers time and giving them freedom and flexibility. The world needs a better food system, one that is more sustainable, more inclusive and which brings healthier and more personalised food to all. Rohlik Group is leading this change.

Today we have 850,000+ customers in major European cities from Milan to Vienna and beyond. We delivered more than 8 million orders in 2021. My position of HR project consultant manages all projects focusing on the flow of all HR data and streamlines HR processes, making the life of our employees easier - from holiday tracking to setting goals and evaluating performance, com&ben, to payroll itself.

My aim is to offer our employees and managers as much self service as possible. I keep an eye on data quality and I guide HR team and business in analyzing and reporting HR data.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EZMID?

We have successfully cooperated with EZMID before in the framework of service support of the payroll accounting system for the Czech Republic. Last year we implemented a new HRIS for the whole group and we required complete administration, development, management of this tool for all countries and service support for end users and local HR teams.

SOLUTION

How did you select this vendor and what were the deciding factors?

When selecting a new vendor we had a shortlist of 4 body shopping options from individuals to sowftware house solutions. We needed to meet the requirements: - firstly handover in just 14 days without any documentation, which means very quick orientation in the problem and immediate involvement.

We also needed support in Czech, English and German - knowledge of HR processes, legislative restrictions in local countries - working in a very dynamic company, where priorities are often re-evaluated and HR is subordinated to business and customer satisfaction.

Most importantly we were looking for a body shopper with strong owneship, extreme stress resistance, understanding of a very open culture and fast pace - and at the same time the ability to flexibly request associated IT services

Describe the project in detail and walk through the stages of the project.

•  mapping and documenting the current status and processes 
• onboarding of 3 new countries and training of all HR teams
• setting up data flow and data quality implementation of performance management, IDPs, talent review and reward workflows
• Integration with local payroll systems and group accounting system
• daily support of end users and HR team  
• involvement in the design of automation and robotics processes

How many resources from the vendor's team worked with you, and what were their positions?

• 1,5FTE to 1FTE to cover complete system administration each month
• shortterm 1 to 2FTE for integration projects

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Successful implementation and system management in all countries with data quality, where we are able to manage selected processes at group level and create regular HR reporting

How effective was the workflow between your team and theirs?

Fully remote cooperation for the whole group. We mostly use Slack, where EZMID has fully adapted to our company culture (reply at latest within 24 hours), regular Google meets and in case of urgent matters contact by phone.

What did you find most impressive or unique about this company?

Strong ownership and reliability, ability to find solutions and manage sometimes unrealistic schedules and tight deadlines to meet. Maximum professionalism and ability to provide continuous support.

Are there any areas for improvement or something they could have done differently?

If I look at the defined scope of cooperation, they are fulfilling it 100%, if not more :-) nothing comes to mind.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Idealne Domy a construction company from Slovakia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EZMID, and what were your goals?

We hired EZMID for our custom back office solution.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our previous software vendor recommended them as a reliable partner for our future endeavours.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

There where multiple phases scattered across the year depending on our marketing plans. The process was always the same we sat down with a project manager and technical analyst and discussed deliverables and deadlines. Everything was tracked using a common project management suite.

How many people from the vendor's team worked with you, and what were their positions?

Overall there was a total of 5 people involved. A financial account manager, a project manager, analyst and 2 developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our marketing plans met all our goals and we never experienced any measurable downtimes or security breaches.

Describe their project management style, including communication tools and timeliness.

Very pragmatic and tailored to our needs, although it seems they use this approach similarly with other vendors.

What did you find most impressive or unique about this company?

They communicated deadlines very reliably and were able to improve some older software parts without documentation.

Are there any areas for improvement or something they could have done differently?

Sometimes they implemented things too fast and we were not able to catch up so fast :)

BACKGROUND

Please describe your company and your position there.

I am the management assistant and our company is based in Vienna. moonsoft HR Solutions GmbH has always been a company that focuses on offering its customers the best possible service.

Years of experience from over 100 projects in a wide variety of industries helped them to define the most important requirements within the HR product life cycle and thus to develop a holistic HR software solution.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EZMID, and what were your goals?

Implement a web interface for the enterprise administration software module. Understand customer needs, consult HR experts and deliver stable, easy-to-use and smooth performance.

SOLUTION

How did you select this vendor and what were the deciding factors?

We decided to work together with EZMID due to a great number of positive customer feedback from the same line of business.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

EZMID developed a stable and easy-to-use web interface with complex backend services for a custom business management software module.

How many people from the vendor's team worked with you, and what were their positions?

4 People from developer to CEO.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our common and ongoing projects got implemented to our complete satisfaction.

Describe their project management style, including communication tools and timeliness.

EZMID is very hands-on in managing our projects. We have schedule jour fixes and good daily communication.

What did you find most impressive or unique about this company?

How we communicate about our common interests in a very direct way.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

We are a business consulting company for HR departments. We support our customers during the implementation and their work with P&I Loga and Sage HR Suite. We also help them with our BPO services, project management-services and with our consulting for process optimization. As a vendor of HR-Software we cooperate with EZMID in order to develop interfaces between Sage HR Suite, P&I Loga and every other HR-Software product our customers wish for. We use the DATAintegrator as a BI-Tool too who can show an combinate data from different sources.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EZMID, and what were your goals?

To customize the DATAintegrator for different projects. For example the development of a Connctor for Sage HR Suite and P&I Loga to differnt programms like People Doc. We also use the DATAintegrator as universal intersection between P&I Loga and Sieda. We work with EZMID together on a lot of different projects and there will be more.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected EZMID becuase of our common past and the good working relationship we had and have with these former colleagues. We share a lot of goals and have a lot of business issues in common.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started with a concept we develop together and developed on different technolgies for the DATAintegrator and connectors.

How many people from the vendor's team worked with you, and what were their positions?

4 people from developer to CEO.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In every project we had together the results were as agreed, we have a good working relationship and can discuss challenges in our projects openly.

Describe their project management style, including communication tools and timeliness.

We have schedule jour fixes and good daily communication. EZMID is very hands-on in managing our projects.

What did you find most impressive or unique about this company?

Our way to communicate in a very direct way about our common interests.

Are there any areas for improvement or something they could have done differently?

No.