# EXL Media EXL Media Reviews (18), Pricing, Services & Verified Ratings - Premier Verified - 4.9 out of 5 average review rating - 1 connections joined EXL Media's Network [Visit Website](http://Exlmedia.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) [Get a Custom Proposal](https://clutch.co/profile/exl-media) **Superior Insights. Excellent Results.** Our Brand Promise: We’re committed to providing a strategic, transparent, and results-driven experience. By combining the latest media research and technology with smart, efficient planning, we help ensure every client’s investment delivers the results they’re looking for with EXL Media. EXL Media Superior insights. Excellent results. ## Company Information - Minimum project size: $25,000+ - Hourly rate: $150 - $199 - Number of employees: 2 - 9 - 1 Locations: - Incline Village, NV (Headquarters) - Founded in 1994 - 1 languages: English - 4 timezones: Central Standard Time (CST), Eastern Standard Time (EST), Mountain Standard Time (MST), Pacific Standard Time (PST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 50% Media Planning & Buying - 15% Marketing Strategy - 10% Conversion Optimization - 10% Pay Per Click - 10% Social Media Marketing - 5% Market Research ### Focus Areas - Conversion Optimization Focus: - 100% Performance Reporting Services - PPC Focus: - 45% Google Adwords - 20% Retargeting Advertising - 15% Display Advertising - 10% Bing Advertising - 10% YouTube Advertising - Market Research Focus: - 40% Market Research Data Analysis - 40% Observational Research - 10% Market Analysis - 10% Market Research Data Reporting - Social Media Focus: - 30% Facebook Advertising - 30% Instagram Advertising - 15% LinkedIn Advertising - 5% Pinterest Advertising - 5% Reddit Advertising - 5% Snapchat Advertising - 5% Tik Tok Advertising - 5% Twitter Advertising - Media Buying Focus: - 25% Out of Home Media Buying - 25% Print Media Buying - 25% Radio Media Buying - 25% TV Media Buying ### Industries - 10% Medical - 10% Consumer products & services - 10% Supply Chain, Logistics, and Transport - 10% Financial services - 20% Hospitality & leisure - 10% Non-profit - 10% Real estate - 10% eCommerce - 10% Arts, entertainment & music ### Clients - 100% Small Business (<$10M) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.9 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: EXL Media's pricing varies widely, with project costs ranging from $75,000 to $2 million, reflecting the scale and complexity of engagements. Clients appreciate the value for cost, noting effective budget management and significant ROI across campaigns. **Most Common Project Size**: $200,000 to $999,999 based on 15 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Advertising: $200,000 to $999,999 based on 10 reviews - Other Digital Marketing: $200,000 to $999,999 based on 6 reviews - Search Engine Optimization: $200,000 to $999,999 based on 4 reviews - Media Planning & Buying: $200,000 to $999,999 based on 3 reviews - Digital Strategy: $200,000 to $999,999 based on 2 reviews - Pay Per Click: $200,000 to $999,999 based on 2 reviews - Social Media Marketing: $1,000,000 to $9,999,999 based on 1 review - Public Relations: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### EXL Media Review Insights Overall Review Rating: 4.9 - Quality: 4.9 - Schedule: 5.0 - Cost: 4.9 - Willing to Refer: 5.0 ### Top Mentions - Knowledgeable (8 mentions) - Great project management (6 mentions) - Timely (5 mentions) - Collaborative (4 mentions) - Passionate about their work (4 mentions) - Communicative (3 mentions) - Creative (3 mentions) - Efficient (3 mentions) - Flexible (3 mentions) - Personable (3 mentions) - Proactive (3 mentions) - Team players (3 mentions) - Trustworthy (3 mentions) - Exceptional performance (2 mentions) - Experienced (2 mentions) - Helpful (2 mentions) - Professional (2 mentions) - Reliable (2 mentions) - Unique expertise (2 mentions) - Well-organized projects (2 mentions) ### Review Highlights **Deep Industry Knowledge** Their expertise in understanding client industries, including healthcare, tourism, and real estate, is highlighted. EXL Media's ability to tailor strategies to specific market needs ensures that campaigns are targeted and effective. **Continuous Improvement and Innovation** Clients appreciate EXL Media's commitment to evolving their services and bringing new ideas to the table. Their focus on continuous improvement ensures they remain at the forefront of the industry. **Challenges with Backend Fulfillment** One client noted a need for improved training and preparation for handling leads generated by campaigns. This highlights the importance of ensuring end-to-end readiness in campaign execution. **Proven Track Record in Media Buying** EXL Media's longstanding experience in media buying is highlighted by multiple clients. Their knowledge spans various media forms, including digital, print, and out-of-home advertising. Clients appreciate their strategic approach and ability to deliver results across different industries. **Innovative and Adaptable Strategies** EXL Media is recognized for their innovative approaches, such as incorporating geo-fencing and native content marketing. Their adaptability to changing market conditions and client needs is a key strength. **Expertise in Digital Marketing** Their proficiency in digital marketing, including SEO, PPC, and social media, is highly valued. Clients report significant improvements in digital metrics like click-through rates and conversions. **Exceeds Client Expectations** Clients frequently commend EXL Media for exceeding expectations, whether it's meeting revenue goals, increasing website traffic, or driving customer engagement. Their ability to consistently deliver positive results is a recurring theme across various projects. **Room for Enhanced Data Presentation** While clients value their analytical insights, there is room for improvement in presenting data and technical information more clearly to clients, enabling better understanding and decision-making. **Effective Use of Budget** EXL Media is noted for their ability to maximize client budgets, delivering high ROI through strategic media buys and continuous optimization of campaigns. **Strong Understanding of Local Markets** Their local market knowledge, particularly in regions like Northern California and Lake Tahoe, allows them to make informed decisions on media placements, enhancing campaign effectiveness. ### EXL Media Reviews #### SMM, Media Buying & Buying for Childhood Education Nonprofit **The Project** - Services: Media Planning & Buying, Social Media Marketing - Project size: $1,000,000 to $9,999,999 - Project length: Sep. 2017 - Jan. 2026 **Project Summary**: EXL Media provided media planning and buying services for a mental health and early childhood education nonprofit. The team was responsible for developing a social media strategy and executing a campaign. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, Children's Institute - Industry: Non-profit - Review Type: Phone Interview - Verified **The Review** — Feb 24, 2026 **Feedback Summary**: EXL Media's efforts met the client's expectations, and the team demonstrated a deep understanding of the client's business and needs. The team was studious, kind, and patient throughout the lengthy process. EXL Media's long tenure in the space and affection for the organization's mission stood out. ""They were very generous and invested beyond monetary rewards."" **BACKGROUND** Introduce your business and what you do there.I’m an executive for Children's Institute, a nonprofit organization that provides mental health and early childhood education services. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with EXL Media?We needed help with a campaign to engage and enroll families in a new health plan offered through the state of California. **SOLUTION** What was the scope of their involvement?EXL Media provided us with a social media strategy and handled our media planning and buying. We had to do quite a bit of work with them in advance of placing the media because they had to submit materials as part of a California state government funding proposal. This included research and analysis on the buy itself and the population we were looking to activate through the campaign.EXL Media handled our outreach with the media and provided us with biweekly briefings and reports on the campaign’s performance. The campaign ran for about a year and three months and included streaming audio, radio, out-of-home, and TV and digital placements. They helped us reach families to enroll in a health plan offered by the state government.This campaign was focused on helping reduce the use of the ER, and rather have families who were MediCal-eligible to enroll in an enhanced care management program, a concierge service for health insurance across the state. EXL Media handled media budgeting and allocation, and delivered reporting and performance analytics.What is the team composition?We worked with Wendy, Lisa, Jackie, and another teammate who oversaw social media.How did you come to work with EXL Media?I have a track record of working with Wendy and her team for about 25 years. I know that Wendy has very proven results in the markets across the western US, particularly when we think about the tourism work that she’s done. She’s also very familiar with buying within LA County, which is where our service population is located.We chose EXL Media because they seemed to have a much more robust and flexible approach to their media buying strategy. In addition to the typical go-to with the social media buy, they also had proven outcomes in buying out-of-home media, which was a bit of a test market for us. We wanted somebody who could bring more experience in multiple different verticals of media buying, in addition to social media knowledge.How much have you invested with them?We spent between $1,7000,000 and $2,000,000.What is the status of this engagement?We worked together from September 2017 to January 2026. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?EXL Media's work met our expectations.How did EXL Media perform from a project management standpoint?EXL Media met deadlines and stayed on budget. We had a lengthy project, and there was a lot of upfront work required before the team even knew whether they had been awarded the business. The entire award process took around 14–15 months, and they were very studious, kind, and patient throughout the process.We communicated via Zoom, email, phone calls, and messages.What did you find most impressive about them?EXL Media’s overall knowledge of the business was very sound, and they had a long tenure in the space. The team also had a genuine affection for the mission of our organization, which we appreciated. They were very generous and invested in the project beyond monetary rewards, and more due to our mission.Are there any areas they could improve?We should have done a better job of setting expectations for the necessary fulfillment on the backend of the campaign. This was a little bit outside of our regular bread and butter, and we didn’t do a lot of paid advertising to generate enrollment into our programs.The campaign got off to a bit of a slower start because the team on our end needed improved training to ensure they knew what to do with the lead when it came in. This is just a note for the overall partnership: we should have thought through the end-to-end of the campaign and its investment, not only the paid placement, but the fulfillment on the backend.Do you have any advice for potential customers?Use EXL Media as an extension of your internal team and include them in the overall strategy from the beginning. The more you include EXL Media in the process, the more results you’ll get out of any paid media process. --- #### Digital Billboard Buying & Advertising for Nonprofit Org **The Project** - Services: Advertising, Media Planning & Buying - Project size: $200,000 to $999,999 - Project length: Nov. 2018 - Ongoing **Project Summary**: EXL Media provides ongoing digital billboard advertising services for a nonprofit organization. The team helps the client purchase digital billboard spaces in strategic areas around Lake Tahoe. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Tahoe Fund - Industry: Non-profit - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 28, 2025 **Feedback Summary**: EXL Media's work has improved the client's campaign awareness. The team showcases excellent project management and communicates through emails, Zoom, Google Meet, and phone calls. Their helpfulness, commitment, and deep relationships with media companies have impressed the client. ""The team works tirelessly to help us achieve our goals."" **BACKGROUND** Introduce your business and what you do there.I’m the CEO of a nonprofit organization in Lake Tahoe. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with EXL Media?We partnered with about 30 organizations in the Lake Tahoe region to help build stewardship messaging for people who live, work, and play here. We decided to expand our messaging to outdoor billboards to capture people as they were driving to Lake Tahoe. **SOLUTION** What was the scope of their involvement?EXL Media helps us purchase billboard space in strategic areas. We want to capture people's attention on their way to Lake Tahoe. We have five major entrances into the basin, and the team has been able to find digital billboards on all the major arteries. They have also recommended digital billboards so we can switch out our messaging whenever we want and aren't stuck to a single static message.They review the creative assets we design and offer feedback on what would be effective in the outdoor setting.What is the team composition?We primarily work with Wendy, the owner. There are some other folks on their team in the billing department.How did you come to work with EXL Media?Wendy lives in the same community as us and has met us in the past. It seemed like a natural fit.How much have you invested with them?We've spent over $200,000.What is the status of this engagement?We've been working together since November 2018, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?They’ve been able to get contracts for us, negotiate good pricing, and get bonus impressions. Everyone has been pleased with their level of strategic thinking, execution, and professionalism. We’ve had more awareness of the campaign. One of the billboards reminds people to reuse reusable water bottles. Somebody sent us a letter with a photo of the billboard telling us that he now only uses his reusable water bottle.How did EXL Media perform from a project management standpoint?Their project management is excellent. We communicate through email, Zoom, Google Meet, and phone calls.What did you find most impressive about them?They have tremendous and deep relationships with the media companies. The team works tirelessly to help us achieve our goals. They feel like true partners. They really understand what we’re trying to achieve, work hard to secure the best deals for us, and are very helpful.Are there any areas they could improve?No, they have done a good job.Do you have any advice for potential customers?Have a clear understanding of what your objectives are. --- #### Media Planning & Buying Services for Real Estate Group **The Project** - Services: Digital Strategy, Media Planning & Buying - Project size: $200,000 to $999,999 - Project length: Feb. 2024 - Ongoing **Project Summary**: EXL Media provides media planning and buying services for a real estate company. The team supports the client's media strategy, manages paid media accounts, optimizes campaigns, and offers recommendations. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Management Consultant, Kukui‘ula Realty Group - Industry: Real estate - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 22, 2025 **Feedback Summary**: Thanks to EXL Media's support, the client's website sessions have increased by 311%. The team has exceeded the client's expectations and is extremely pragmatic and down-to-earth. EXL Media showcases excellent project management and communicates via email, Zoom, Google Meet, and phone calls. "“EXL Media is extremely pragmatic and down-to-earth.”" **BACKGROUND** Introduce your business and what you do there.I’m a management consultant at Kukui‘ula Realty Group. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with EXL Media?We needed help with media planning, strategy, and buying. We also needed support with the day-to-day management of our paid media accounts. **SOLUTION** What was the scope of their involvement?EXL Media has looked at our target audience to determine where and how we should spend our advertising budget. The team is also responsible for optimizing our campaigns. We do all the creative work, and EXL Media purely focuses on media buying and offering recommendations.What is the team composition?We work with 4–5 teammates from EXL Media.How did you come to work with EXL Media?I knew of them from previous projects.How much have you invested with them?We’ve spent a couple of hundred thousand dollars.What is the status of this engagement?We started working together in February 2024, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Our website sessions have grown by 311% since we started working with EXL Media. The team has exceeded our expectations.How did EXL Media perform from a project management standpoint?The team’s project management is excellent. We communicate through email, Zoom, Google Meet, and phone calls.What did you find most impressive about them?EXL Media is extremely pragmatic and down-to-earth. The team knows our industry.Are there any areas they could improve?I can't think of anything EXL Media can improve.Do you have any advice for potential customers?Everything we've done with EXL Media makes sense because we’ve given them full access to our database so they can see and understand who’s coming in. They're able to do a lot of deep-dive analysis for us in terms of what’s working and what’s not. --- #### Paid Search Advertising for Medical Device Company **The Project** - Services: Other Digital Marketing, Pay Per Click, Search Engine Optimization - Project size: $200,000 to $999,999 - Project length: Aug. 2021 - Ongoing **Project Summary**: A medical device company hired EXL Media to help them with paid search advertising on Google and Bing. They handle the campaigns on Google Ads and Microsoft Advertising, and they’ve helped write the ad copy. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Director of Digital Marketing, SI-BONE - Industry: Other industries - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 21, 2022 **Feedback Summary**: EXL Media’s work has yielded positive results in conversions and cost-per-click. The team excels at project management with clear communication through email, timely on-budget delivery, and regular reports and meetings. They have stellar customer service, making them fantastic partners. ""They look for creative and cost-effective ways to help us."" **BACKGROUND** Introduce your business and what you do there. I’m the senior director of digital marketing at SI-BONE, a medical device company that manufactures a surgical implant for sacroiliac joint fusion surgery. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with EXL Media? We were trying to find ways to create more awareness about our product and the treatment option for patients. We wanted to reach people seeking treatment for lower back pain to inform them about our product and see if our product would be appropriate for them. **SOLUTION** What was the scope of their involvement? EXL Media helps us with paid search advertising. They handle our listings on Google and Bing through Google Ads and Microsoft Advertising. The team has also helped put together some of the copy for these ads. What is the team composition? Wendy (Founder & Owner) is the one who initially helped us with onboarding, though she’s not as involved in the day-to-day. We work primarily with Susanna, Jennifer (Digital Media Strategists), and Jackie (Digital, Outdoor & Broadcast Media Strategist). How did you come to work with EXL Media? I had worked with them at my last company, where they’d performed a similar service for me. Since they’d been very helpful at my previous company, I thought they would be great for this project, too. I reached out to Wendy to see if they’d be able to help us, and they were happy to do so. How much have you invested with them? So far, we’ve spent less than $500,000. What is the status of this engagement? We started working together in August 2021, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  The EXL Media team has been really helpful with our campaigns. We measure their success based on aspects like clicks, conversions, and cost-per-click, and the metrics have all been going in the direction we want them to go. Overall, campaign results have been pretty favorable for us since EXL Media has come on board.  How did EXL Media perform from a project management standpoint? They’re fantastic at project management. The team is very responsive and clear in their communication, and we primarily use email. They send us a weekly update every Friday so we can stay on top of the campaign. We might have more communication throughout the week if there’s a need. Then, we meet monthly to look over the prior month’s performance and the overall campaign performance. EXL Media does a great job of making sure we provide what they need. We use Microsoft Teams internally, so at the start of the project, I created a folder for us that we use to share files. Additionally, they’re great at sticking to timelines. If there’s ever a hold-up, it’s usually on our side. EXL Media always keeps us in check with the budget and never overspends — they’re wonderful to work with. What did you find most impressive about them? EXL Media’s level of service is great, and they’re very friendly. They’ve helped me understand the programs since I’m not an expert on Google Ads or Microsoft Advertising.  Additionally, the team provides recommendations on how we can improve our campaign without having to spend more money all the time; they look for creative and cost-effective ways to help us. EXL Media has our best interest in mind — they’ve been a great partner.  Are there any areas they could improve? No, there isn’t anything they need to improve; I’ve been very happy with them. Do you have any advice for potential customers? My advice would be to be very clear in your communication and goals. If EXL Media knows your goals, they can work appropriately with you to meet them. The more specific you are with your objectives, the better. Sometimes companies reach out to an agency knowing they want to do something but not really knowing what or what they should track. EXL Media is a great partner to collaborate with on setting goals and working towards achieving them. --- #### SEO & Marketing for Wine & Spirits Company **The Project** - Services: Advertising, Other Digital Marketing, Search Engine Optimization - Project size: $200,000 to $999,999 - Project length: Mar. 2021 - Ongoing **Project Summary**: EXL Media provides SEO and marketing services for a winery. The team has collaborated on keyword research, helped the client set up Google Analytics, and launched a marketing campaign to increase traffic. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** CMO, O’Neill Vintners & Distillers - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 14, 2022 **Feedback Summary**: Thanks to EXL Media’s work, traffic, tasting signups, and winery visits have increased significantly. A proactive partner, the team stays on budget and communicates clearly through phone calls and emails. Their wide-ranging expertise, efficiency, and consistent delivery of results inspire trust. ""The whole team has gone above and beyond the task at hand."" **BACKGROUND** Introduce your business and what you do there. I’m the CMO of O’Neill Vintners & Distillers, a wine and spirits company **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with EXL Media? We own a winery, and when we reopened after the COVID-19 pandemic lockdown, we wanted to take the opportunity to drive incremental awareness about our winery. As consumers look for ways to get out of the house and enjoy themselves a little bit, we set out to increase traffic to the winery and online sales conversions. **SOLUTION** What was the scope of their involvement? I gave EXL Media a written brief that contained the key objectives and the business challenge. From there, they sent us their thoughts and proposal, and we agreed on the scope of work. The EXL Media team visited the winery and experienced everything a customer would experience. Then, they defined the tactics to implement. In addition to SEO, we also looked at digital and traditional media. We ironed out the strategy within two months, and they launched the campaign four months after our initial contact. My team worked closely with EXL Media on keyword research. Additionally, they’ve helped us set up our Google Analytics. We currently work with EXL Media on several other brands within our company. What is the team composition? We work with the digital team, including Jennifer (Senior Digital Media Specialist). We’ve also worked with Wendy (Founder & Owner). How did you come to work with EXL Media? I googled media agencies in California, got to read about EXL Media’s services, and immediately contacted Wendy. Her response was incredible; she immediately emailed me back, and we had a phone call where I did a verbal brief. How much have you invested with them? So far, we’ve spent almost $200,000. What is the status of this engagement? We started working together in March 2021, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Thanks to EXL Media’s work, traffic to our winery increased coming from Southern California. The increases in visits to the winery and signups for tastings and other experiences we offer have been significant. We’ve been able to track those results directly to our digital campaigns. Although it’s always great to have impressions, what’s incredible to me is that the campaign has worked in driving customers to the winery, which is the ultimate KPI. EXL Media doesn’t just focus on impressions and placement; they help us understand the right context to place media and ensure we’re reaching customers. The whole team has gone above and beyond the task at hand. It really feels like they’re part of our team and not just a transactional relationship. Working with EXL Media has been an absolute pleasure.  How did EXL Media perform from a project management standpoint? They’re absolutely brilliant at project management. They’re great at staying on budget and very proactive in engaging us and helping us move the project forward. We use email and phone calls to communicate, and we work on Microsoft Word and Excel documents. EXL Media’s communication style is incredible; it’s frequent, clear, and to the point. Whenever there’s a need to make changes to the campaign or optimize it, they make those changes in real-time while communicating with us. This really creates trust between us, which is great.  What did you find most impressive about them? Every member of the EXL Media team is an expert in their subject matter. They’re highly educated about navigating negotiations, availability, and securing the right placements for us. The digital team is savvy and knowledgeable about their space, and the radio team is also an expert in their field. Usually, agencies have talent that is still learning. With EXL Media, we know we’re getting experts at every one of the tactics we’re willing to spend on. Moreover, they have great communication and deliver results, which I always look for. EXL Media is one of the most efficient agencies I’ve ever worked with, and I’ve been in marketing for 21 years. I’d highly recommend them to anybody — they’re a class-act agency. Are there any areas they could improve? I can’t think of anything they need to improve. Do you have any advice for potential customers? I would advise making sure you’re thoroughly involved with the agency. One of the reasons we’ve been so successful with EXL Media is that we don’t treat our relationship as transactional; we don’t just send them a brief and expect them to deliver.  Since the start, we worked on the proposal and the plan together and made sure they felt like part of our team, which has shown in the results. Every single member of the EXL Media team works hard to ensure the success of our plan. I highly recommend bridging them on board and making them feel like part of the team. --- #### Media Planning & Buying for Distillery **The Project** - Services: Advertising - Project size: $50,000 to $199,999 - Project length: Dec. 2020 - Ongoing **Project Summary**: EXL Media is providing media planning and buying services to a distillery, including digital and traditional buys. The team creates an advertising plan on a quarterly basis for the Reno-Tahoe market. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Brand Marketing Manager, Bently Heritage, L.L.C. - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 28, 2022 **Feedback Summary**: Thanks to EXL Media's exceptional media buying skills, the client has been able to increase their brand awareness, securing 4 million viewers across the Reno-Tahoe market. Their solid organizational skills and diverse skills are key to their success. They're also flexible, quick, and transparent. ""They're knowledgeable in all aspects of media buying, and they have specialists in each area of marketing."" **BACKGROUND** Introduce your business and what you do there. I’m the brand marketing manager for Bently Heritage Estate Distillery, a distillery in Northern Nevada that currently sells spirits across the western region of the US. I oversee the company's digital marketing placements, traditional media, and trade marketing. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with EXL Media? We needed help with media planning and buying. **SOLUTION** What was the scope of their involvement? EXL Media is our media buying agency, and they help us with both digital and traditional buys. On a quarter by quarter basis, they help us figure out the advertising plan for the Reno-Tahoe region. We sit down with them and they present what they think will be the best media buys in order to target Reno-Tahoe locals. What is the team composition? We work with a team of three people, including a digital marketing expert and a traditional media marketing expert. The owner helps oversee our account, too. How did you come to work with EXL Media? I had the pleasure of working with them at my last job. I spent five years developing a partnership with them, and I thought they’d be the perfect partner for this project. How much have you invested with them? We’ve spent $75,000. What is the status of this engagement? We started working together with EXL Media in December 2020, and it’s ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We’re a startup and no one has ever heard of us, and EXL Media has helped us increase our brand awareness. Over spring and summer is when we do the most amount of marketing with them. With their help, we’ve been able to expand our reach to 4 million viewers across the Reno-Tahoe market. How did EXL Media perform from a project management standpoint? They’re organized; they have one individual overseeing all the digital media for us and another one who oversees the traditional buying media. They present something to us every quarter, and we have a monthly meeting together with all of our other agency partners in order to collaborate. We also have an account manager, who’s our point of contact for everything. She’s extremely prompt and has helped set a quarterly plan that works in the ever-changing environment that we’re trying to live and work in. What did you find most impressive about them? They’re a diverse team as far as their skillsets are concerned. They're knowledgeable in all aspects of media buying, and they have specialists in each area of marketing. They call northern Nevada their home and that extends into the northern California area, so they really know our area extremely well. There’s not a better partner to work with if we’re trying to target a Nevada or northern California audience. Are there any areas they could improve? They’ve been really flexible despite COVID-19. Times are going to be tricky for businesses still dealing with issues from the pandemic, so I’ll just tell EXL Media to continue to be flexible because it’s going to be a key factor in the next 1–2 years. Do you have any advice for potential customers? They’re a small team. Don’t be afraid to reach out to the owner of the company. She’s truly an expert in all aspects of advertising and media buying. She’s a great listener and can set you up with the right team members to make sure that you'll be successful. --- #### Media Planning & Execution Services for Advertising Agency **The Project** - Services: Advertising, Digital Strategy - Project size: $200,000 to $999,999 - Project length: Jan. 2000 - Ongoing **Project Summary**: EXL Media provides both traditional and digital media planning services, including placement and buying. They’ve collaborated with a full-service advertising agency on multiple client projects. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Account Services, Dae & Company - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 11, 2021 **Feedback Summary**: The agency is confident in EXL Media’s ability to produce high-quality work and drive results, as evidenced by a multi-decade partnership. Flexible, timely, and creative, the team remains on the cutting-edge of the media planning industry. Customers can expect a knowledgeable and passionate partner. "“They always provide a level of media planning and execution that’s far superior to anything we’ve experienced.” " **BACKGROUND** Introduce your business and what you do there. I’m the director of account services at a full-service advertising agency. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with EXL Media? We’ve worked on a number of projects with EXL Media over the years. Although we’re a full-service agency and we do some media buying in house, we also partner with media planning and buying agencies as needed. EXL Media is our top partner choice. **SOLUTION** What was the scope of their involvement? My team has collaborated with EXL Media on projects for our existing and past clients. They provide media planning services, which include both traditional media as well as digital planning. Their team oversees placement and buying. What is the team composition? For every project, we work with at least two and sometimes three EXL Media team members. Their team composition is very thorough — we have that top-level strategic interaction as well as access to really experienced buyers.   How did you come to work with EXL Media? This relationship goes back about 20 years. We had a shared client that brought us together. We began working with EXL Media on that client’s account. The relationship has grown over the years to working on several other clients as well. How much have you invested with them? Our clients’ media placement budgets vary, from as small as $100,000 to as large as close to $2 million. What is the status of this engagement? My company began working with EXL Media around the first quarter of 2000. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The quality of their work is impeccable. They’re always flexible and creative in how they put their plans together. We can always count on their work to drive results, including higher website traffic and more leads. Some of our clients are in tourism, and we’ve seen increases in hotel room bookings based on EXL’s creative messaging and the way that they place the media. Even if something is lagging in results, they keep an eye on it and are right there to make changes to the program to improve results. EXL Media is on the cutting-edge of different opportunities in various markets across the US, especially in some markets we’re not as familiar with in other states and cities. They always provide a level of media planning and execution that’s far superior to anything we’ve experienced with anyone else. How did EXL Media perform from a project management standpoint? EXL Media is very reliable with project management, and they’re fabulous at meeting deadlines. They’re also very clear on the deliverables, so you know exactly what you’ll be getting and what their fees and services are. We communicate through a combination of phone and video calls. We also email quite a bit so that we have everything very clearly documented. What did you find most impressive about them? There are a lot of things that make EXL Media stand out from other providers. They’re a very energetic, passionate, and enthusiastic team. They really get into their work, and they’re always on the cutting-edge. Their ideas and enthusiasm are very exciting. They’re also very knowledgeable — you walk away with the feeling of confidence that you’re working with the right team. Are there any areas they could improve? No, not that I can think of. I really think that they do a great job and check all of the boxes. Any advice for potential customers? As with any project, they do their best work when they get clear strategy and direction from the client. However, they’re also very collaborative. You might have an idea of the type of media that you want to look at or how you want things to be planned, but they bring such unique ideas to the table that I’d recommend being very open-minded and collaborative in the process. Explain your goals and strategy, but be open to EXL Media’s recommendations. Sometimes, they’re not what you’re expecting, but they’re very successful. --- #### Marketing & Advertising for Health Care Company **The Project** - Services: Advertising - Project size: $1,000,000 to $9,999,999 - Project length: Nov. 2014 - Ongoing **Project Summary**: EXL Media provides ongoing digital marketing for a healthcare company. They advertise for multiple service lines using a combination of SEM and display ads, as well as physical, outdoor advertising. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Director of Marketing, Barton Health - Industry: Other industries - Client size: 501-1,000 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 29, 2020 **Feedback Summary**: Combining established methods with innovative approaches like geo-fencing, EXL media brings a wide variety of skills to bear. The client praises them for their responsive communication and adherence to deadlines. Future customers will encounter a thorough, detail-oriented partner. ""They’ve really taken the time to understand healthcare, as well as track data to find what people are engaging with." " **BACKGROUND** Introduce your business and what you do there. I’m the marketing and public relations director at Barton Health. We’re a non-profit, community health system in the Lake Tahoe region. We operate multiple hospitals, outpatient facilities, trauma centers, emergency rooms, and urgent care centers. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with EXL Media? They’ve been a partner of ours for six years, focusing specifically on digital marketing, SEM, and display ads. **SOLUTION** What was the scope of their involvement? They identify what the best search words are to get patients to the specific service lines they’re interested in. Outside of digital marketing, they’ve also helped us with outdoor media and some print media. We have multiple service lines, and, as it’s the healthcare industry, very technical terms we’re dealing with. They’re not afraid to test those terms, look at the data, and then adjust. They’ve also tried some unique creative process, like geofencing around our outdoor boards, surveying digital ads in the vicinity of our boards. They’ve also done some native content marketing strategies. What is the team composition? I’ve worked with three people including Wendy (Owner and Strategist), and two account management team members: Jennifer and Susanna. How did you come to work with EXL Media? I’d worked with them as a part of different organizations in the past and always been impressed by their tenacity and ability to try creative ideas and then adjust what they’re doing based on the data. How much have you invested with them? We’ve spent around $1,000,000 over our six years together. What is the status of this engagement? We’ve been working together since November 2014. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We use a quarterly strategic dashboard meeting to track their progress on several metrics including engagement, click-throughs, cost-per-click, and overall interaction on social media. They’ve helped create awareness and interest as we move people through the marketing funnel for the service lines they’re looking for. How did EXL Media perform from a project management standpoint? We meet with them on a regular basis to look at dashboards and the effectiveness of our strategy. They’re very responsive and meet deadlines. They’ve been a great partner. What did you find most impressive about them? They’re a great agency and a true partner, taking the time and initiative to investigate and test the best media channels and options for us to reach our target markets. They’ve really taken the time to understand healthcare, as well as track data to uncover what people are engaging with. Are there any areas they could improve? No, there’s nothing I can think of. Do you have any advice for potential customers? Be specific with your goals and what you’re trying to achieve. Partner with them to develop the right content for your end-users. --- #### Digital Marketing & PR for Ski Resort **The Project** - Services: Public Relations - Project size: Confidential - Project length: July 2010 - Ongoing **Project Summary**: Collaborating with a ski resort, EXL Media handles digital and traditional advertising activity for two key campaigns. Their work encompasses Google Ads work, social media ads, and billboard advertising. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP Digital Marketing, Squaw Valley Alpine Meadows - Industry: Other industries - Client size: 501-1,000 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 4, 2020 **Feedback Summary**: The digital advertisements have ushered in thousands of leads at a low cost to the partner. The team's deep understanding of the San Francisco Bay Area allows them to place billboard ads effectively and seamlessly. Their attention to detail and personalized services stood out. ""They’re dedicated to their clients, never taking our business for granted." " **BACKGROUND** Introduce your business and what you do there. I’m the VP of a ski resort, overseeing digital advertising, branding, our website, social media, and more. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with EXL Media? We originally brought them in to help us efficiently reach our target market through traditional sales and digital media. Since 2010, we’ve experienced changes in ownership, so we’ve adjusted our scope with them over time. **SOLUTION** What was the scope of their involvement? We have an ongoing relationship with them. They manage and buy our media. Over the years, that’s been as much as all of our media. Currently, they manage all of our outdoor and group media campaigns, which includes weddings, meetings, and group business. They work closely with us to drive more groups to our business.  They appeal to our audience through digital marketing, using everything from Google Ads to social media advertising that appeals to very specific wedding and meeting sites. I work most closely with them on our outdoor campaigns. They’ve helped us find billboards both locally and in our drive market, which is in the San Francisco Bay Area.     What is the team composition? I work with Wendy (Owner) on the outdoor campaigns. We work with Kami (Digital Media Specialist) on digital media buying for our group advertising. There have been other teammates that have helped out over the years as well.  How did you come to work with EXL Media? They’re one of the few media agencies in our area, and we preferred using a local agency for their regional knowledge and expertise. They have a positive reputation in our area and were brought onto the team before I started working here.  What is the status of this engagement? I’ve been working with them since July 2010.   **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? They’ve delivered great results, sending hundreds and thousands of leads our way through their group advertising campaign. The cost per lead is always competitive.  For their outdoor work, the billboards they locate are always great. They know the billboards in our area better than anyone. One year we went with a different agency to handle this campaign and there was a clear regional disconnect. They didn’t understand our area nearly as well as EXL Media. Wendy drives every single one of her billboards, so she knows how much time drivers will have to read and how fast traffic generally moves in that area. Those details make a big difference.   How did EXL Media perform from a project management standpoint? They’re super detail-oriented and always follow through. Because they’re a boutique shop, they provide very personalized service. That helped us develop a close relationship with them, so they feel like an extension of the team.  What did you find most impressive about them? They’re dedicated to their clients, never taking our business for granted. They take great care with our budget through negotiating to get us the best rates and delivering everything as contracted. It’s easy to trust them with our budget because they take such great care throughout the process.  Are there any areas they could improve? I can’t think of anything.  Do you have any advice for potential customers? This is a trustworthy team that prioritizes results for its clients. They won’t disappoint.   --- #### Digital Marketing Services & Consulting for Credit Union **The Project** - Services: Digital Strategy, Other Digital Marketing, Social Media Marketing - Project size: Confidential - Project length: Apr. 2002 - Mar. 2020 **Project Summary**: EXL Media provided guidance for a credit union's ongoing marketing campaigns across a variance of advertising channels. They offered advice on strategy, creative, and market search for more than 15 years. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Former VP of Marketing, Greater Nevada Credit Union - Industry: Financial services - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 1, 2020 **Feedback Summary**: The team's expertise paired with their willingness to adopt innovative advertising practices led to a successful, long-term relationship. Their dedication to projects from start to finish and ability to make adjustments to campaigns nimbly throughout efforts impressed the partner. ""They’re passionate about helping their clients." " **BACKGROUND** Introduce your business and what you do there. I’m the former VP of marketing for a credit union. I worked with EXL Media in that capacity for about 15 years.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with EXL Media? We have in-house marketing specialists, but we didn’t always have all the resources we needed to perform all our desired marketing functions. They’ve been with us when digital marketing made a huge emergence in the industry. They were an extension of our department, bringing in skills and expertise to help us fill marketing gaps. **SOLUTION** What was the scope of their involvement? We did multimedia marketing campaigns together, and they would always get involved from the beginning. They helped us develop strategy and creativity while guiding the entire process. We turned to them for answers on how to spend our advertising dollars.  At the start of every project, they determine our end goals, whether it be leads, awareness, etc. Then, they define how our team will track the success of the campaign over time. From there, we begin looking into different methods of advertising such as paid search, social, broadcast, etc. They use their expertise to match our desired messaging to an advertising channel and spend. After their plans are in motion, they’re constantly taking opportunities to revise, adjust, and tweak processes depending on performance. What is the team composition? They have account representatives that work within various advertising niches such as digital and broadcast. On the creative side, we worked with another outsourced partner. However, they worked with them as a team to test, update, and give feedback on creative assets throughout the campaign. How did you come to work with EXL Media? They came through a professional referral. When we brought them onto the project, they began working closely with our creative agency, a market research firm, and others. We knew they could be an extension of our department.  How much have you invested with them? We spent about $75,000–$100,000 on an annual basis with them.  What is the status of this engagement? We worked together from around April 2002–March 2020.   **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The reason we held onto the partnership for so long was because they were quick to adopt and become experts in digital advertising. They showed a true interest in our success and used their expertise to fit their knowledge to our campaign challenges.  How did EXL Media perform from a project management standpoint? They were very strong project managers, giving us frequent reminders and check-ins to ensure the project was running smoothly. Having them stay on top of things for us was very valuable. What did you find most impressive about them? They’re passionate about helping their clients. As a small team, their vested interest in our success on a daily basis made a huge difference. Their honesty and transparency throughout the project were also helpful. They were always there from the beginning, putting together a custom strategy so they could make a campaign unique to our company.    Are there any areas they could improve? They’re technical experts, and I’ve seen them evolve in their ability to present data and technical information clearly for clients. That’s something that I’ve seen continuous improvement on.  Do you have any advice for potential customers? It will be a disservice to your organization to hand them a set of requirements and expectations. You’ll get the most out of working with them if you bring them in early and look to them as experts in the industry. Make them part of your strategic team and collaborate. --- #### Media Planning & Buying for Marketing & Advertising Firm **The Project** - Services: Advertising - Project size: $200,000 to $999,999 - Project length: Aug. 2019 - Aug. 2020 **Project Summary**: EXL Media helped a branding firm to identify strategic media buying choices for their client. The team also assisted in maximizing the company's budget, setting expectations, and providing accurate data. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Creative:MINT - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Sep 28, 2020 **Feedback Summary**: Internal and external stakeholders are pleased with the stellar work of EXL Media. The vendor is reliable, communicative, and versatile. The team always look for ways to bring changes that will benefit their client. ""We are EXL Media's biggest fans and trust them fully." " **BACKGROUND** Please describe your company and your position there. I am the owner of a branding design firm and oversee all business and creative execution as well as manage partner relationships. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire EXL Media? We work with EXL to fulfill our media planning and buying services. What were your goals for this project? To make the best strategic media buying choices for our client and to maximize the budget. Also to fully manage expectations and provide clear and concise data wherever possible. **SOLUTION** How did you select EXL Media? We have worked with EXL Media for over a decade as they are the most reliable partners that we have ever worked with. Describe the scope of their work in detail. To handle all aspects of the Media Plan, Management, and Media Budget. This included: Strategic Media planning and placement Development, implementation, and management of media-related promotions. Budget forecasting and allocation Account management and client services Creation of advertising production-spec sheet and creative ad trafficking services Evaluation, communication, and validation of all paid and promotional media inquiries Campaign performance measurement and reporting including creation and maintenance of an advertising performance dashboard Billing and media buy reconciliation. What was the team composition? The team included: Media Supervisor Digital Buyer Outdoor Buyer Traditional Media Buyer **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We have worked with EXL Media on this transportation/destination client for 11 years and they continue to bring new ideas and enthusiasm to the table. They have been a trusted partner to our agency and to the client and we trust them year after year with their talent and experience. How effective was the workflow between your team and theirs? EXL is a partner who works fluidly with agencies and helps make us better and smarter on the media front. What did you find most impressive about this company? Of all the media agencies we have ever worked with, EXL Media is the most responsive, flexible and clear, which is everything we want in a partner to make the process flow. We are EXL Media's biggest fans and trust them fully. Are there any areas for improvement? EXL is a team that continues to evolve, grow and bring new ideas to the table. So right now I cannot think of anything to improve on, but I am sure they are already internally figuring out for themselves how to provide even better service to their partners and clients. --- #### SEO & Digital Marketing for Senior Living Community **The Project** - Services: Other Digital Marketing, Search Engine Optimization - Project size: $200,000 to $999,999 - Project length: Nov. 2016 - Ongoing **Project Summary**: EXL Media provides digital marketing and SEO services for a senior living community. In efforts to increase brand awareness, they handle print and online marketing ranging from billboards to targeted keywords. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Managing Director of Marketing, Rhoda Goldman Plaza - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 23, 2020 **Feedback Summary**: The partner is happy with the deliverables and has seen an increase in qualified leads. EXL Media provides monthly analytic reports and takes the time to interpret them. They're strategy-focused and work in an agile manner. Excellent communication and follow-through are hallmarks of their work. "“Our needs are being not only met but exceeded.” " **BACKGROUND** Introduce your business and what you do there. I’m the managing director of marketing for Rhoda Goldman Plaza. We’re a stand-alone community for assisted living and memory care. I’m in charge of sales and marketing for the community. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with EXL Media? We brought them on to promote our newly designed brands and then to build upon that through print and digital marketing. EXL Media manages all our marketing channels as well as our analytics and keyword research that help us reach our target audience. **SOLUTION** What was the scope of their involvement? I was brought on to completely rebrand the company; we started from ground zero. We had an ad agency that helped define and create the brand’s look and feel but then needed campaign support. EXL Media was a part of that original team to support the new brand. One of those efforts was billboard advertising. From there, we focused on continuing to build brand awareness in the interim between hiring the agency, creating the brand, and then unrolling it. They created the new brand in 10 months; that covered everything from every piece of internal paper to the logo to all the marketing channels. Initially, we targeted print advertising in certain areas of San Francisco. EXL Media guided us through those decisions and ultimately promoted more digital marketing. Their team also handles our SEO and PPC. What is the team composition? I mostly work with one main point of contact, but I know there’s a whole team behind her. How did you come to work with EXL Media? EXL Media was part of my ad agency’s team, and I trust our agency illicitly along with whomever they work with. I liked that they were a smaller group and we could receive better-focused attention from them. How much have you invested with them? We’ve invested several hundred thousand dollars. What is the status of this engagement? Our ongoing engagement started in November 2016. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We’ve become more comfortable and familiar with digital marketing, and it has been very successfully refined over the course of our engagement. Over the last few years, we’ve focused on targeted keywords. As we’ve refined them, the qualified leads have increased. EXL Media is always on top of it. Google is consistently changing their analytics and formulas so we have to constantly adjust, and EXL Media does that for us. When I had a certain challenge, they identified the source and keywords of it.  I receive monthly reports that are very valuable. However, the reports aren’t just numbers, EXL Media interprets them for me. What’s more, we have new competition in the area and EXL Media incorporated the name of that organization in our keyword searches. I often receive leads from people looking for the competition, which I appreciate greatly. Their team is always thinking of a more strategic buy and effective keywords. Our cost per click doesn’t always go down but our qualified leads increase. I don’t mind spending more because I know they’re doing the right work for us. How did EXL Media perform from a project management standpoint? Their project management is top-notch. They’re agile because they have a small team. I don’t have to wait a long time to get an answer or resolution. When I ask to initiate a new project, they’re right on it. I get a timely response and that clearly shows that they’ve spent the time to give me the estimate. My main contact is extremely responsive and always has an answer; which is astonishing to me given how quickly the digital marketing world changes. I couldn’t do my work effectively without their good communication and edgy advice. I completely trust my decision to work with them; they’ve been right every time. What did you find most impressive about them? Their communication and follow-through are excellent. There are never any dangling participles with them. They complete every task they’re given and offer candid advice. Sometimes, it’s not what I want to hear but they have my trust and the courage to state it. Their team knows how to encourage me to take uncomfortable steps knowing I may need more communication, which they provide. It boils down to exceptional communication. Are there any areas they could improve? No, there isn’t anything. Our needs are being not only met but exceeded. Do you have any advice for potential customers? Trust them. Walk into the relationship knowing they’re the expert. Don’t try to outthink or challenge them in a negative way. It’s always good to challenge, but approach the relationship knowing they’ve got you covered. --- #### Media Buy for Boat Transportation Company **The Project** - Services: Advertising - Project size: $50,000 to $199,999 - Project length: June 2015 - Ongoing **Project Summary**: A boat transportation company hired EXL Media to manage and implement media buy for various campaigns for the business. The goal was to increase passengers and tourists during the mid-week. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Director of Marketing, Catalina Express - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Sep 22, 2020 **Feedback Summary**: The company has been working with the team for the past ten years and they are satisfied with the work provided. The company appreciated the passion that the team showed for the project throughout the entire time they've been working together. The team is always available whenever they're needed. ""They are really diligent about their work and placements in any media." " **BACKGROUND** Please describe your company and your position there. I am a Director of Marketing at Catalina Express, a boat transportation company That takes you to Catalina Island. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire EXL Media? EXL was hired to manage and implement media buy for various campaigns including a co-op campaign between three major stakeholders bringing tourism to Catalina Island, a Boat & Hotel annual campaign that they have managed the media buy and analytics for over 10 years and our own stand alone Catalina Express media buy for boat transportation. What were your goals for this project? The goals for all of these projects was always to increase passengers and tourists to Catalina Island mid-week as well as weekends. **SOLUTION** How did you select EXL Media? EXL was involved in RFPs every couple years and they always stood out with innovations and market research knowledge. Describe the scope of their work in detail. EXL really takes time in coming up with the best and most effective plans for any campaign. They take the budget number you have and come up with dynamic ideas on what is the best ways to spend those dollars. They closely watch the analytics and suggest changes when needed in order to get the best value for those dollars and achieve high ROI. At the end of each quarter, and monthly if needed, they go over the results of any running campaign and suggest changes if needed. For the Boat & Hotel packages the team would always come out to present the results to our partners in our annual meeting that is held on the Island. What was the team composition? I worked directly with Wendy, Susanna and Lisa. They are all always available and get back to you right away when needed. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Using EXL for over 10 years, our trust in the team is always the reason we come back. They stand out from all media buy companies with how much passion they put into their work and the choices they make with placing the right buys. All of our projects had consistent YOY growth. How effective was the workflow between your team and theirs? The workflow is always great as they are always ready to hop on a call if needed and can always address any questions with research they have done, or are willing to do. What did you find most impressive about this company? Their knowledge and connections in the industry. They know every single billboard that is out as they drive by them and take photos when doing research. They are really diligent about their work and placements in any media. Are there any areas for improvement? Expanding offices so we can see them more often would be great. --- #### Traditional & Digital Advertising for Government Agency **The Project** - Services: Advertising, Other Digital Marketing, Pay Per Click, Search Engine Optimization - Project size: $1,000,000 to $9,999,999 - Project length: Sep. 1999 - Ongoing **Project Summary**: EXL Media leads paid advertising efforts, managing projects from ideation to execution. They handle the strategy, suggest a media mix, and get the creative work to traditional and digital advertising suppliers. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, Government Agency - Industry: Hospitality & leisure - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 16, 2020 **Feedback Summary**: EXL Media’s deep understanding of the business and its customers has enabled them to offer valuable suggestions and deliver targeted campaigns. Not only are they organized, but they also help the internal team to be the same. They’re an expert, attentive partner with a simple yet effective process. ""EXL Media is very efficient." " **BACKGROUND** Introduce your business and what you do there. I work for a government agency. Part of its charter is a parks and recreation division that oversees ski resorts, golf courses, recreation centers, and tennis centers. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with EXL Media? We needed help with our paid advertising. **SOLUTION** What was the scope of their involvement? EXL Media does our paid advertising, everything from strategy and placement to reporting and analytics. They usually provide advertising services for five different venues within our umbrella organization. For example, for our ski resort, we consult with them before we open, usually around this time of year.  We go over the strategy, the customers we’re trying to reach, and what kind of creative we’re using. The team then comes back with recommendations and research and advises us on the best paid advertising channels to maximize our dollars.  When we’re happy with the mix of recommendations, they’ll go ahead and contract with all of the advertising suppliers on our behalf, and they will handle and help expedite the work of getting the creative to each of the suppliers. They also make sure that everything runs as contracted and provide metrics of how each campaign performed. Traditionally, we’ve used local print, as well as radio and TV on a limited scale. We also do a lot of digital advertising including search engine marketing, programmatic, outdoor, and social media (specifically Facebook and Instagram). What is the team composition? We interact with 3–4 folks from their team. We have an account manager, who focuses on traditional media, and a digital buyer, who manages social media, PPC, and other channels. We also interact with the owner of the company. How did you come to work with EXL Media? We’ve had a long-term relationship with them. As a government agency, our board of directors likes to make sure that we’re working with the best suppliers, so two years ago, we issued an RFP for our media buying services contract. We received about seven different bids and narrowed it down to three finalists that we interviewed and evaluated. EXL Media came out still as our first choice. How much have you invested with them? In the last five years, our yearly cost has varied from $50,000–$65,000. What is the status of this engagement? We’ve been working with them for over 21 years, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  They’ve taken the time to get to know our operation really well. They’re able to point out operational issues that might have an impact on our advertising strategy before I even think of them or bring them up. Their in-depth knowledge of our operations and our goals has been extremely important to us in terms of reaching the customers that we're after.  How did EXL Media perform from a project management standpoint? They've been great. I see them as an extension of our marketing team. They help keep us on track and make sure that we understand all the deadlines that exist. The team also keeps us very organized, making sure the creative gets to the right advertisers on time, in the right format. They're really helpful.  What did you find most impressive about them? EXL Media is very efficient. They're a small team, but they're all very expert. They work well for us, and they’re the right size agency for what we spend.  They give us personal attention and a lot of extra value without having too many layers of project management, account executives, and other folks that would get in the way of clear communication. For our size of an organization, they’re the perfect size. Are there any areas they could improve? My managers and directors are always pushing me to justify the advertising spend and the ROI of our programs, but EXL Media does a good job of making that case with the data they have. However, they could still improve their measurement and analytics side. Do you have any advice for potential customers? If you’re going to hire them, make an effort to bring them into your business so that they can understand your customers and operations. Their deep understanding of what we do and what we’re trying to do has been the best part of the relationship. --- #### Marketing & Advertising for Family Water Park **The Project** - Services: Advertising - Project size: $1,000,000 to $9,999,999 - Project length: Jan. 2010 - Ongoing **Project Summary**: For over 10 years, EXL Media has overseen the media buying and digital strategy for a waterpark and family center. They handle social and traditional channels but have expanded into PR and creative management. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** General Manager, Wild Island Family Adventure - Industry: Hospitality & leisure - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 14, 2020 **Feedback Summary**: EXL Media is an integrated part of the internal team, working seamlessly to integrate the park’s growth with their media efforts. Admissions have jumped from 150,000 to 210,000, and the park now has greater insights on their customers. Exceptional tracking and quantifiable results lead to success. "“Everyone is extremely organized, and they focus on setting clear goals and metrics to define success.” " **BACKGROUND** Introduce your business and what you do there. I’m the general manager at Wild Island Family Adventure Park. We’re an entertainment complex that is comprised of a waterpark and a large family entertainment center. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with EXL Media? After our internal marketing director stepped down, we were looking for an external marketing firm to take over those digital responsibilities. EXL Media fit the bill, so we’ve been working with them since. **SOLUTION** What was the scope of their involvement?  EXL Media was originally part of a three-pronged approach — they handled the media buying while two other companies did the creative and PR.  Their main responsibility was to advise us on where to buy our media. That was really about balancing the social media side with more traditional tactics like billboards, print ads, and more. They analyzed how we connected to our target demographic through different channels and identified how we could add value to our assets. Over time, EXL Media has evolved their role to handle all three phases. Even though we still work with external resources for PR and creative, their team now manages all parts of our marketing. What is the team composition?  I primarily work with Jen (Digital Media Specialist) and Marlo (Media Buyer). They’re fantastic at keeping up with the changing market/advertising trends. How did you come to work with EXL Media? We interviewed a variety of companies before landing on EXL Media. It was clear that they were the most knowledgeable about using social media channels alongside traditional media because they drew from their experience with other clients. Beyond that, they knew our business location-wise and had a lot of experience in marketing for the entertainment complex-oriented sector. How much have you invested with them? In the beginning, our marketing budget for our media buy was around $150,000–$175,000. We’re now at roughly $300,000, though we did cut back by about 25% due to COVID-19. What is the status of this engagement? We’ve worked with them since January 2010. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We always want to quantify our media buy, whether it’s at the micro-level (e.g., website tracking, clickthrough rates) or the macro-level (e.g., park growth).  Over the years, it’s clear that our park has grown thanks to EXL Media’s support. Our attendance when we first started working with them was somewhere around 140,000–150,000 people. That number grew to almost 210,000 people in 2019. We’ve also been able to physically grow the park through capital investment in new rides, areas, and more. Of course, when you make physical changes, you have to use marketing to sell them to the public, too.  EXL Media has been fantastic at capitalizing on the synergy between our park and our advertising. They give us good, quality information, finding out what people think about us, what they expect from us, and where they’re coming from. Their use of social media has allowed us to survey our customers for that feedback.  How did EXL Media perform from a project management standpoint? They feel like a part of our team. Everyone is extremely organized, and they focus on setting clear goals and metrics to define success. At the end of a campaign, they help us understand how we’ve met our objectives or, if not, why we didn’t meet them. I’m not sure what software they use, but they have a tool that provides in-depth analytics about our campaigns and website. They go over that report each week at our status meetings, which acts as a catalyst for the conversation. It helps to have the numbers because I can go in feeling a bit more prepared, and they make our results more tangible. What did you find most impressive about them? First of all, it’s the passion that they have for the industry they’re in. They’re knowledgeable about the product and understand how the market works. I’ll also add that their execution is impressive. Are there any areas they could improve? They’re great about looking to the horizon for market changes, but there have been a few times when they’ve been a bit slower to see where our industry is moving. They might not have thought that there was an opportunity in a particular channel, for example. But that’s really difficult to keep tabs on, and they do a good job for the most part. Do you have any advice for potential customers? You have to trust them. Obviously, my company is my passion, so it’s hard for me to give up some of the control. But, for them to become a part of your team, you have to trust that they know what they’re doing. --- #### Digital Marketing & Strategy for Theater Group **The Project** - Services: Other Digital Marketing - Project size: $1,000,000 to $9,999,999 - Project length: Jan. 2010 - Ongoing **Project Summary**: EXL Media manages a theater company’s media spend to promote an annual summer venue. After strategizing for the year, they develop print and digital assets and work on optimizing their performance. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Director, Lake Tahoe Shakespeare Festival - Industry: Arts, entertainment & music - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 10, 2020 **Feedback Summary**: Despite a diverse target audience, EXL Media is resourceful in identifying effective advertising channels. They take the time after each venue to go over their performance, proposing new improvements for next year. What’s more, their pool of media specialists makes them a formidable partner. "“EXL Media is the Swiss Army knife of digital agencies — they can pretty much do anything.” " **BACKGROUND** Introduce your business and what you do there. Lake Tahoe Shakespeare Festival is a summer event that attracts over 30,000 people, including visitors, tourists, and locals. We perform a pair of club productions and repertory as well as showcasing a series of regional arts organizations.  As the director of marketing, I work with EXL Media on our marketing efforts, from developing to executing our media plan. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with EXL Media? Our festival is unique in that our audience is a mix of locals and visitors from outside of the region. We rely on EXL Media to engage both audiences to bring together our marketing. **SOLUTION** What was the scope of their involvement?  Each year, EXL Media works with us to discuss how to attract our various audiences to our venue. The work focuses on identifying a budget, defining our target markets, and working through a media plan that fits without our budget. Their team controls the entirety of our media spend. Tactically speaking, they deploy our plan via print, digital, and other media channels to accomplish our goals. We work with them to track our campaign progress, meeting at the end of the year to analyze how everything went and plan for the next festival. Overall, it’s a collaborative and organic process. Although we operate on a plan, they’re responsive to changes in the market and evolve as we go along. Most of their work focuses on maximizing the effectiveness of the content they’ve generated. What is the team composition?  I work with one person on all of the tasks, but there are generally others who join the conversation along the way as the need arises. That’s one of EXL Media’s strengths — their capable bench team is able to step in at any time and help us deliver. How did you come to work with EXL Media? Lake Tahoe Shakespeare Festival has been working with EXL Media before I even joined my position. They’ve consistently helped us exceed our goals and are great to work with. That’s why we continue to partner with them. How much have you invested with them? We spend about $100,000 each year, so it’s over $1 million in total at this point. What is the status of this engagement? Personally, I’ve worked with their team since 2010. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? They’re resourceful and creative in finding new channels to reach our target markets. I appreciate that they take a data-driven approach. The team is efficient, which makes my time efficient. How did EXL Media perform from a project management standpoint? From the president all the way down to my main point of contact, everyone is fantastic to work with. They’re always responsive if something isn’t working and will address issues collaboratively.  They also deliver everything on schedule, often submitting items ahead of me. We use a shared project management system in place to enable me to do my job without being cumbersome. What did you find most impressive about them? EXL Media is the Swiss Army knife of digital agencies — they can pretty much do anything. That could be digital consulting, prints, and even billboard advertisements. That’s what really sets them apart. It doesn’t hurt that they have a strong sense of humor, too. The team is professional, reliable, and efficient. It’s great to work with them. Are there any areas they could improve? No, I can’t think of anything off the top of my head. --- #### Digital & Print Media Buying & Advertising for Cruise Line **The Project** - Services: Advertising, Media Planning & Buying - Project size: Confidential - Project length: Aug. 2024 - Dec. 2025 **Project Summary**: EXL Media provides digital and print media buying and advertising services for a river cruise line. The team manages a significant monthly advertising budget across Google, Meta, Bing, and publishers. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Marketing, Riverside Luxury Cruises - Industry: Hospitality & leisure - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Dec 29, 2025 **Feedback Summary**: EXL Media's efforts have consistently exceeded revenue goals, driving increases in traffic, awareness, and engagement. The team has been organized, proactive, and positive to work with throughout the engagement. Furthermore, EXL Media stays on top of industry trends and provides valuable insight. ""EXL Media has helped us exceed our revenue goal for 2025."" **BACKGROUND** Introduce your business and what you do there.I’m the director of marketing for Riverside Luxury Cruises, a river cruise line offering distinctive vacations on the Rhine, Rhône, Danube, Moselle, and Main rivers. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with EXL Media?We needed help launching integrated marketing efforts for B2B and B2C audiences across digital and print. **SOLUTION** What was the scope of their involvement?EXL Media manages a monthly advertising spend on our behalf, handling all budget allocation, optimization, and strategy for digital platform ad buys (Google, Meta, Bing, etc.). The team also manages publisher relationships and negotiation for publisher ad buys. EXL Media also contributes to our overall marketing strategy, makes recommendations, and conducts market research as needed.In terms of deliverables, EXL Media runs campaigns on Google Search and Display, Bing Search, Facebook, and Instagram. The team also provides monthly reports using metrics provided by publishers, Google Analytics, and platform analytics.What is the team composition?We work with 2–5 teammates from EXL Media.How did you come to work with EXL Media?We found them on Clutch. We chose them because they had high ratings, good value for cost, and their company values aligned with ours.How much have you invested with them?A significant amount, including media budgetsWhat is the status of this engagement?We started working together in August 2024, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?EXL Media has helped us exceed our revenue goal for 2025 while driving increases in traffic, awareness, and B2B engagement. We’ve seen an 11x return on ad spend for consumer media placements and digital platform buys.How did EXL Media perform from a project management standpoint?EXL Media is always organized, proactive, and positive to work with. They’ve made our partnership seamless and easy. We communicate via virtual meetings, emails, and messaging apps.What did you find most impressive about them?EXL Media stays on top of industry trends and provides insight we wouldn’t be able to gain elsewhere.Are there any areas they could improve?No, there aren't any. --- #### Digital Marketing for Advertising & Branding Agency **The Project** - Services: Advertising, Other Digital Marketing - Project size: $50,000 to $199,999 - Project length: May 2016 - Jan. 2020 **Project Summary**: EXL Media provided adverting and marketing services to serve an advertising and branding agency. The team provided PPC and keyword research to increase the client's conversions. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder & Partner, Resin Global LLC - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Sep 8, 2020 **Feedback Summary**: EXL Media's digital marketing efforts led to sizable traffic for the client. The team is experienced and is a great collaborator. In the end, they managed to deliver sold results using their impressive skill set. ""We were impressed with their experience and collaboration efforts." " **BACKGROUND** Please describe your company and your position there. Partner and creative director/brand strategist for ad and branding company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire EXL Media? Seeking dynamic and nimble, experienced team who can offer robust, smart, and insightful methods to improve marketing reach -- cost effective and responsive thinking that competes for our clients and conversations. What were your goals for this project? Increase leads, inquiries, and broaden our brand awareness. **SOLUTION** How did you select EXL Media? Referral and scope of work response. Describe the scope of their work in detail. Media that includes analog and digital framing; paid search, smart keyword recommendations presented by budget watchdogs. Senior living communities, very upmarket brands with national presence. What was the team composition? Media teams of 3 or more **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Big traffic increase and happy clients How effective was the workflow between your team and theirs? All good, which is why we continue to work with them What did you find most impressive about this company? We were impressed with their experience and collaboration efforts, listening then doing is a strong and enviable skill set. Are there any areas for improvement? None --- ## Portfolio & Awards ### Kukuiʻula: Luxury Media Strategy & Buying At Kukuiʻula, luxury meets laid-back island living—and EXL Media’s role is to ensure that message reaches the right audience from the very first impression. Our team leads media strategy and buying for Kukuiʻula, thoughtfully managing where, when, and how their brand is presented across both digital and traditional channels. We begin by developing a deep understanding of Kukuiʻula’s value proposition: private homeownership on Kauai’s sunny South Shore, access to world-class amenities, and a community designed around wellness, adventure, and elevated island living. From there, we build a targeted media strategy aimed at high-net-worth individuals seeking not just a home, but a lifestyle-driven destination. EXL Media identifies and executes the optimal media mix—including paid search, social media, print placements in luxury publications, and digital advertising within travel and real estate environments—while managing the buying process end to end. Performance is continuously tracked and analyzed, allowing for ongoing optimization and efficient budget allocation. For Kukuiʻula, success isn’t just about visibility—it’s about reaching the right audience, in the right environments, at the right moments, and telling a story that resonates with their visio ### Driving Growth for O’Neill Vintners & Distillers EXL Media partnered with O'Neill Vintners & Distillers beginning in 2021, delivering SEO and multi-channel digital marketing that drove qualified traffic and consumer engagement across a growing portfolio of brands. Initial Engagement The partnership launched with comprehensive keyword research, Google Analytics setup and optimization, and paid media execution across Google Search, Microsoft Search, StackAdapt, video and content sponsorships, and Vox Media—all strategically designed to increase qualified traffic and deepen consumer engagement. Expanding Partnership Following successful completion of the initial phase, O'Neill Vintners & Distillers extended the relationship to include additional brands: Intercept, Rabble, Robert Hall Winery, and Velocity Invitational. This engagement continued through August 2024. Consistent Performance Across all initiatives, EXL Media delivered consistent performance, maintained transparent communication, stayed within budget, and took a proactive approach to campaign management and optimization. The Result A multi-year, trust-based partnership built on broad digital expertise, operational efficiency, and reliable execution across an evolving brand portfolio ### Reno Tahoe: Precision Out-of-Home & Digital Integr EXL Media engineered a hyper-targeted media strategy for Reno Tahoe that transformed visitor data into high-impact placements across out-of-home and digital channels. Strategic Foundation We began with RSCVA's Visitor Origination Analysis, isolating zip codes that generated the highest room night volume in 2017–2018. These geographies were cross-referenced with Scarborough data to identify concentrated populations of Adults 25–49 earning $100K+ annually—Reno Tahoe's core prospect audience. Billboard Selection & Verification Using Geopath Insights, we evaluated billboard inventory within priority zip codes based on traffic volume, sightline quality, and demographic alignment. Our team physically drove every potential location to assess brand fit and neighborhood context, ensuring each placement authentically represented the Reno Tahoe experience. We then negotiated placements and delivered reach and frequency projections via Geopath's Audience Delivery System, with post-campaign verification reports providing full transparency. Amplification Through Geofencing To maximize OOH investment, we captured coordinates for each billboard and deployed geo-fenced mobile display campaigns. As target audiences passed these structures, they received complementary mobile ads via programmatic inventory—efficiently layering digital frequency onto physical reach. Airport Engagement At LAX, we secured Wi-Fi video sponsorships in high-traffic terminals. Travelers accessed complimentary Wi-Fi after viewing a branded Reno Tahoe video, followed by a newsletter signup CTA that captured intent at the moment of trip planning. The Result A fully integrated destination marketing program connecting data intelligence, physical presence, and digital precision—delivering the right message to the right traveler at multiple points along the consideration journey. ### Project with Four Season Resort Project with Four Season Resort ### SI-BONE  SI-BONE, a medical device company engaged EXL Media to manage their paid search advertising efforts across Google and Bing. The team oversees campaigns through Google Ads and Microsoft Advertising, and has also contributed to crafting effective ad copy. Their work has delivered strong results in both conversions and cost-per-click performance. EXL Media stands out for their exceptional project management—maintaining clear communication via email, delivering work on time and within budget, and providing consistent reporting and regular meetings. Their outstanding customer service and strategic guidance make them an invaluable and trusted partner.   ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_digital_marketing_company_nevada_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_social_media_marketing_company_reno_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_media_planning__buying_company_2026.svg) ### Industry Recognitions - Women's Business Enterprise Certification - Today's Media Planning and Buying Landscape ## Packages ## About the Team ### Our Story EXL Media is a Certified Woman-Owned Business. As a member of the Women’s Business Enterprise National Council (WBENC), we are among the nation’s companies dedicated to creating an environment of opportunity for women-owned businesses. WBENC is also an approved third-party certifier for the SBA’s Women-Owned Small Business (WOSB) Federal Contracting Program. At EXL we support each other and our clients equally through collaboration and knowledge sharing. We value working with people from div ### What Sets Us Apart - Dedicated Experts: Dedicated media experts who are passionate about getting you the best return on every advertising dollar spent. - Abundant Resources: Resources to better orchestrate, coordinate and measure advertising, marketing and communications campaigns. - Accessible Support: Access to support and specialists for creative, branding, web design, SEO, research, creative, PR and other services through our partnerships with trusted boutique third-party agencies and consultants. ## Verification Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. - Verified Client Reviews: 18 - Overall Review Rating: 4.9 Last Updated: 2026-06-16T11:06:52Z ### Business Entity - Business Entity Name: EXL Media - Source: SilverFlume Nevada's Business Portal - Jurisdiction of Formation: Nevada - Date of Formation: December 1, 1994 - Status: Active - Last Updated: December 17, 2020 - ID: NV19941123272 ### Credit Report Results - International Credit Risk Assessment: Low Risk - Source: Creditsafe - Last Updated: March 9, 2023 ## Locations (1) ### Incline Village, NV (Headquarters) - 937 Tahoe Blvd. Suite 120 - Incline Village, NV 89451 - United States - 6 - 9 employees - Phone: 775-832-0202 ## Connections - Kelsey Thompson (Riverside Luxury Cruises) ## Contact EXL Media [Send a message](https://clutch.co/profile/exl-media) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/exl-media/) - [Facebook](https://www.facebook.com/EXL-Media-1083891895091009/?__tn__=%2Cd%2CP-R&eid=ARBDku1TC2JCz6EGWFpGiFUMw2110psmENyu4Oa51kunV58eEjstldkMUCF1EXG-3CjYIbZK_BfH0b8-)