Exclusiva Inc

BACKGROUND

Please describe your company and position.

I am an executive at Vet Treat

Describe what your company does in a single sentence.

A pet supplement brand that makes vet-inspired soft chews for dogs, covering flea and tick prevention, allergy and itch relief, calming support, hip and joint care, and daily multivitamins. We make clean, effective products for pet parents who treat their dogs like family.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Exclusiva Inc to accomplish?

• Build our DTC website and Shopify store from scratch, fully set up to sell from day one
• Set up the full backend, including tracking (Meta Pixel/CAPI, GA4), Klaviyo email flows, and Recharge subscriptions
• Create a high-converting, mobile-first shopping experience that builds trust with dog owners

SOLUTION

How did you find Exclusiva Inc?

• Online Search
• Referral
• Clutch Site

Why did you select Exclusiva Inc over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Other

How many teammates from Exclusiva Inc were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Exclusiva built and set up the whole operation:

- Custom Shopify store: designed and developed from the ground up, including homepage, product pages for our full chew line, collection pages, FAQ, and policy pages

 - Conversion-focused product pages: benefit-led copy, ingredient breakdowns, trust elements, reviews, and clear calls to action, built with their 304-point CRO framework

 - Bundle landing pages: custom pages such as the VetTreat Bundle and New Dog Bundle to raise order size and move customers onto multiple products

- Mobile-first build: almost 9 in 10 of our visitors shop on their phones, so every page was designed and tested for mobile first

- Subscriptions: Recharge set up so customers can subscribe to their dog's monthly chews - Multi-channel setup: online store, Shop app, and a dropship/retail partner channel, all running from one backend - Tracking and analytics: Meta Pixel with Conversions API, GA4, and full funnel event tracking, so every ad decision uses clean data - Email and retention: Klaviyo flows for welcome, abandoned cart, browse abandonment, and post-purchase replenishment

 - Launch and ongoing optimization: QA across devices, launch support, and continued testing on product pages and the checkout funnel after launch

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In about 10 months we went from a brand with no online presence to a working eCommerce business:

- 9,462 orders processed, with 9,429 fulfilled

- 32,400+ store sessions from a standing start

 - Monthly sales grew more than 20x from our first full month to our peak in July 2026

 - Store conversion rate climbed from under 1% at launch to over 3% at peak, with a 2.49% average across the whole period, which is strong for cold social traffic in supplements

 - 7.61% add-to-cart rate and 4.57% of sessions reaching checkout

- 16.32% returning customer rate, with our spring and summer customer groups coming back at 16-18% in their second month - Subscriptions are live and growing, and Shopify is flagging that recurring orders are on pace to beat the previous week

- Discounts were under 1% of gross sales, so customers are buying at full price rather than waiting for coupons

- Refunds and reversals stayed under 0.5% of sales - Our flea and tick chews became a hero product, and the product page alone drew almost 15,000 sessions Customers regularly tell us the site feels trustworthy and professional, which matters a lot when someone is choosing what to give their dog.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It was excellent. We had a clear roadmap with milestones and always knew what was being worked on and what came next. They met deadlines, responded quickly, and pushed back when something we asked for would have hurt conversions, then gave us a better option.

What was your primary form of communication with Exclusiva Inc?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Most agencies either build websites or run marketing. Exclusiva does both. They built the store knowing it would need to handle paid social traffic, subscriptions, email, and multiple sales channels, so we didn't have to rebuild anything as we grew. Their experience with supplement brands showed in every decision, from how ingredients were presented to how bundles and subscriptions were set up. It felt like having an in-house growth team.

Are there any areas for improvement or something Exclusiva Inc could have done differently?

Very little. As we grew, we'd have liked a shared dashboard for tracking progress earlier on, but they were always quick to share updates whenever we asked.

BACKGROUND

Please describe your company and position.

I am the CEO of VITINITY

Describe what your company does in a single sentence.

Ecommerce sales of Dietary Supplements.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Exclusiva Inc to accomplish?

• Marketing
• Increase Sales
• Cost effecient

SOLUTION

How did you find Exclusiva Inc?

Online Search

Why did you select Exclusiva Inc over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Exclusiva Inc were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

🚀 Develop and Execute Amazon Growth Strategies: Formulate and implement strategic growth plans focused on maximizing revenue and profitability on the Amazon Marketplace for Vitinity.

 🚀 Oversee Amazon Category Management: Manage all aspects of category management, including product listings, inventory optimization, pricing strategies, and promotional activities to strengthen Vitinity’s brand presence and competitiveness.

 🚀 Enhance Product Visibility: Leverage advanced SEO techniques, keyword optimization, and PPC campaigns to boost product visibility, drive targeted traffic, increase conversion rates, and enhance customer satisfaction on Amazon.

🚀 Analyze and Optimize Sales Performance: Continuously monitor and analyze sales performance through Amazon Seller Central and other analytics tools, identifying trends, growth opportunities, and areas for improvement to drive sustained success.

🚀 Manage Customer Ratings and Reviews: Proactively oversee and respond to customer ratings and reviews, ensuring a positive brand reputation and addressing feedback promptly and effectively.

 🚀 Ensure Compliance and Develop TOS: Create and manage comprehensive Terms of Service (TOS) documentation and ensure all operational actions comply with Amazon’s policies to safeguard the brand’s integrity.

🚀 Cross-Functional Collaboration: Work closely with marketing, product development, and supply chain teams to ensure that all e-commerce strategies are aligned with Vitinity’s broader business goals. 🚀 Stay Updated on Amazon Trends: Remain current with industry trends, evolving market dynamics, and Amazon platform updates, adapting strategies proactively to seize new market opportunities.

 🚀 Provide Insightful Performance Reports: Deliver regular, detailed reports on e-commerce performance, category trends, customer feedback, and actionable strategic recommendations to optimize ongoing performance..

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 We’ve been working with Exclusiva Inc. since 2018, and I can confidently say they’ve been a cornerstone of Vitinity’s success on Amazon and beyond. From day one, their team demonstrated deep expertise in Amazon strategy, PPC optimization, and brand protection. What sets them apart is their proactive approach—whether it’s tackling challenges with inventory, keeping up with ever-changing Amazon policies, or identifying new growth opportunities, they are always one step ahead. Exclusiva has helped us scale from a small supplement brand into a well-recognized name in the wellness space. Their performance-based mindset and clear communication have built tremendous trust over the years. They feel more like an extension of our in-house team than an outside agency. If you’re looking for a true partner who is committed to your brand’s long-term success, I highly recommend Exclusiva Inc.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We’ve been working with Exclusiva Inc. for several years now, and one of the key reasons for our long-standing partnership is their exceptional project management and reliability. Their team is highly organized, proactive, and transparent at every stage of the process. Whether it's launching new products, optimizing listings, or executing marketing strategies, they consistently meet deadlines and, in many cases, deliver ahead of schedule. Exclusiva Inc. has proven to be a trusted partner, ensuring that all deliverables are completed on time and to a high standard, which has been critical to our success on Amazon. We highly recommend them for their professionalism, accountability, and commitment to results.

What was your primary form of communication with Exclusiva Inc?

Virtual Meeting

What did you find most impressive or unique about this company?

Exclusiva Inc. has proven to be a trusted partner, ensuring that all deliverables are completed on time and to a high standard, which has been critical to our success on Amazon. We highly recommend them for their professionalism, accountability, and commitment to results.

Are there any areas for improvement or something Exclusiva Inc could have done differently?

Not at all 

BACKGROUND

Please describe your company and position.

I am the CEO of Relaxium

Describe what your company does in a single sentence.

Relaxium was founded on a simple idea: that everyone deserves to fall asleep easily, stay asleep, and wake up feeling genuinely restored. We set out to create science-backed supplements that work with your body — not against it. Every Relaxium formula is developed with carefully studied ingredients, tested for quality, and built around real results. 
From our original Relaxium Sleep to Relaxium Sleep Quick Melts and Relaxium CalmQuick, our products are designed for people whose lives don't slow down — but who still need their sleep and calm to show up for them. We're not in the business of overpromising. We're in the business of helping you feel like yourself again.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Exclusiva Inc to accomplish?

• Amazon Growth Expert
• eCommerce Growth Expert
• Walmart Growth Expert
• eCommerce CRO expert

SOLUTION

How did you find Exclusiva Inc?

• Online Search
• Referral

Why did you select Exclusiva Inc over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Exclusiva Inc were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Amazon Full Account Management — Listing optimization, A+ content, Brand Store, video ads, inventory/FBA, review strategy, case management, competitor intel
2. Amazon Sponsored Ads (PPC) — Full campaign architecture, keyword strategy, bid management, SB/SBV, Sponsored Display, weekly reporting
3. Amazon DSP — Programmatic setup, audience segmentation, retargeting funnels, cross-device display creative, OTT/streaming TV, NTB attribution reporting
4. Walmart Full Account Management — Content Score optimization, Rich Media, WMC advertising, WFS management, Pro Seller maintenance
5. eCommerce Growth Management — CRO audits, A/B testing, checkout optimization, developer oversight across all 3 sites, full RelaxiumLife.com build highlighted with the $50K/month in 6 months milestone
6. Email Marketing — Core flows, campaign calendar, template design, segmentation, deliverability, SMS integration
7. Creative Ad Agency — Video/UGC, static ads, copy, Spanish-language creative, testing framework
8. Reporting Cadence — Full table covering weekly through quarterly deliverables with format and channel coverage

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Amazon Revenue Growth : 

When exclusiva inc took over our amazon account, we were generating $40,000 per day in sales. Through their full account management, advertising strategy, ranking strategy, and relentless optimziation they scaled us to $70K per day - a 75% increase in daily revenue. That's not incremental improvement. That's a complete transformation of our Amazon Business.

• Offer Page & Email Marketing - $2M+ in sales from 1 offer page 

Exclusiva Inc built our offer from the ground up and paired in with a precision email marketing strategy. That single page - started from zero has generated over $2M+ in revenue. The combination of conversion-focused design and email executaiton exclusiva and his team brought to the table produced results we hadn't seen with any previous agency. 

• Walmart - $0 - $50K / Month 

We had zero presence on Walmrt when we handed exclusiva in the account. They built everything from scratch - listings, advertising, fullfilment stategy, content - and took us from nothing to $50K per month in recurring revenue. Its now a meaningful, growing channel for our brand. 

• Relaxiulife.com - $0 to $50K per month in 6 months! 

Exclusvia Inc didn't just manage relaxiumlife.com they built it from scratch! From concept to live site to revenue engine, exclusiva inc led the entire build from zero. Within six months, they site was generating $45-$50KK per month. That kind speed and execution is rare, and its why we trust exclusiva inc with every channel we operate. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Exclusiva Inc operates with a level of structure and accountability that's rare in the agency world. Mohammed runs a tight ship — every initiative across our Amazon, Walmart, and DTC channels has a clear owner, a clear deadline, and a clear outcome. We never had to chase him down or wonder what was happening with our accounts. 
From day one, he established a consistent communication cadence — regular strategy calls, weekly performance updates, and fast turnaround on anything urgent. Whether it was a suppressed ASIN on Amazon, a time-sensitive promotional campaign, or a developer issue on one of our websites, Exclusiva responded quickly and resolved it. There was never a moment where we felt like just another client on a roster. 
On the creative and build side, delivery was equally solid. When we tasked Exclusiva with building RelaxiumLife.com from scratch, they executed on timeline and had the site generating revenue within months — not quarters. The offer page that crossed $2 million in sales was delivered, iterated, and optimized without us having to manage the process. We gave direction, and the team executed. 
What separates Exclusiva from other agencies we've worked with is that Mohammed treats our business like it's his own. When something needed to be done — a new product launch, a Walmart expansion, a campaign rebuild — he moved with urgency. He doesn't wait to be told twice. He anticipates needs before we articulate them, brings solutions instead of problems, and holds himself to a higher standard than most agencies hold themselves to contractually. 
In three years of working together, across multiple channels and millions of dollars in managed revenue, Exclusiva Inc has consistently delivered. Not just on time — but beyond what we expected."

What was your primary form of communication with Exclusiva Inc?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about Exclusiva Inc — and what no other agency we've worked with has replicated — is that they don't think like an agency. They think like founders. Most agencies manage what's in front of them. Exclusiva Inc looks at the entire business and asks what needs to happen next. 
When they came on board, they weren't just optimizing our Amazon listings or running ads — they were identifying untapped revenue channels, building infrastructure we didn't know we needed, and executing at a speed that consistently surprised us. 
The range is what's truly unique. In the same week, Exclusiva Inc could be negotiating a complex Amazon support case, overseeing a developer building out a high-converting funnel on our DTC site, launching a new Walmart campaign from scratch, and delivering a creative brief for a Spanish-language video ad. 
And all of it would be done well. That kind of multi-channel fluency — where the strategy, the execution, and the accountability all live in one partner — is extraordinarily difficult to find. We also want to highlight something that doesn't show up in most agency pitches: they build things. They don't just manage. Exclusiva Inc built RelaxiumLife.com from zero into a $50,000-per-month revenue channel in six months. 
They built the offer page that crossed $2 million in sales. They built our entire Walmart presence from the ground up. When Exclusiva Inc says they're a growth partner, they mean it literally — they create the assets, the systems, and the revenue streams, not just reports about them. There's also an integrity to how Exclusiva Inc operates that we deeply respect. 
They're transparent about what's working, honest about what isn't, and always focused on what's right for our business — not what's easiest for their agency. In an industry full of vendors, Exclusiva Inc is genuinely one of the rarest things you can find: a true partner who shows up like they have equity in your success. That's what's most impressive. And that's what keeps us working with them

Are there any areas for improvement or something Exclusiva Inc could have done differently?

Honestly, when we reflect on our partnership with Exclusiva Inc, it's difficult to point to meaningful gaps — the results speak for themselves. But if we're being thorough in this review, there are a couple of areas worth noting — not as criticisms, but as observations from a partner who wants to see them continue to grow. The one thing we'd say is that Exclusiva Inc's bandwidth is almost too focused on delivery. 
They are so execution-driven — always building, always optimizing, always moving — that formal documentation and process handoffs can occasionally lag behind the work itself. When you're scaling as fast as we were across Amazon, Walmart, and three DTC properties simultaneously, the pace of execution sometimes moves faster than the paper trail. 
For a business our size, we'd occasionally benefit from more formalized SOPs and asset libraries being handed over in real time rather than retroactively. We'd also say that the depth of their capability isn't always immediately visible from the outside. Exclusiva Inc quietly handles an enormous scope — channel strategy, developer management, creative production, advertising, email, and more — without making a lot of noise about it. 
In some ways that's a strength. But early in the relationship, we didn't fully appreciate everything they were managing on our behalf until we saw what happened when something fell outside their oversight. A more proactive scope summary or capability briefing at the start of the engagement would have helped us leverage them even more effectively from day one. But to be clear — these are refinements, not failures. 
Exclusiva Inc delivered on every meaningful commitment they made to our business, grew our revenue across every channel they touched, and built assets that continue to generate returns. If every agency operated at their level, our industry would look very different.

BACKGROUND

Please describe your company and position.

I am the CEO of Sunlit Best Green Organics

Describe what your company does in a single sentence.

Sunlit Best Green Organics sells Chlorella and Spirulina products on Amazon and shopify.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Exclusiva Inc to accomplish?

• optimize Amazon SEO
• Create new product listing

SOLUTION

How did you find Exclusiva Inc?

Referral

Why did you select Exclusiva Inc over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Exclusiva Inc were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired MJ and his team to create a Amazon product listing, optimize our existing listings and manage our Amazon PPC.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Amazon SEO ranking, increased sales and colaberation on the future of our business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes, very responsive.

What was your primary form of communication with Exclusiva Inc?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

I was able to deal with MJ, the owner.  He was available for strategy calls and reviewed all work being done. I felt very comfortable with him and his mastery of marketing and Amazon.

Are there any areas for improvement or something Exclusiva Inc could have done differently?

none at this time.