Evviva Brands

BACKGROUND

Introduce your business and what you do there.

I’m the VP of talent development for a high-growth tech company. We focus on delivering agreement cloud services through a SaaS platform. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Evviva Brands?

We needed help with building out a framework that articulated what our talent development department meant when we said “great management.”

SOLUTION

What was the scope of their involvement?

Evviva Brands started by interviewing our best managers around the world. We asked people of different demographics to get a diverse perspective of what makes a “great manager” at our company. Evviva Brands then worked with our executive team and our HR teams to put together a framework. It’s formed the foundation of a program we’re rolling out globally; it’ll train managers on the key principles that we view as critical for being great. 

What is the team composition?

We worked with two people: David (Head of Strategy, Evviva Brands) and Cate (Head of Insight, Evviva Brands). Others might have done the interviews, but I interfaced with just these two.

How did you come to work with Evviva Brands?

I’ve known David for many years. I’ve worked with him many years ago when we worked at different companies and have brought him in to vet many projects. When this opportunity came up, David was the obvious choice for this particular need. Evviva Brands has particular expertise in almost anthropological research. It was a perfect fit for what we were trying to do. 

How much have you invested with them?

We spent about $50,000.

What is the status of this engagement?

We worked together from April 2018 until April 2019. It took a full year because of delays on our end; we required a lot of iterating. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

One of our major stakeholders — a marketing team — is extremely picky about anything we put in front of them. When we finalized this framework with Evviva Brands, the marketing team had no edits. It completely aligned with what they were trying to achieve from a brand perspective. That, to me, was a huge win. 

How did Evviva Brands perform from a project management standpoint?

They were amazingly nimble for a small team. They could turn around things quickly — much more so than us — and were fantastic in terms of deadlines and pushing particular components forward in the workflow. 

What did you find most impressive about them?

The level of sophistication in their research. They’re almost like scientists, and yet they’re extremely flexible and practical in how they produce their work. Every part feels very thoughtfully conducted; you can put a lot of trust into whatever they produce.

Are there any areas they could improve?

There was a lot of iterating. For them, it’s tough to truly speak in the voice of the customer, so it requires extra cycles to capture that. Their first drafts weren’t necessarily in our company voice, so we had to work with them. But that was to be expected.

Any advice for potential customers?

I can’t think of anything. 

BACKGROUND

Introduce your business and what you do there.

We’re a tier 1 automotive supplier that makes sunroofs, convertible tops, heating systems, and battery charging systems.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Evviva Brands?

We hired Evviva Brands for employer branding support to bring more talent to our company.

SOLUTION

What was the scope of their involvement?

Evviva Brands started with some focus groups to help figure out a message that works for our company’s brand. They also helped us come up with a slightly different message since what works for our German audience might not work as well for our US audience.

They then went full speed in delivering the branding materials for us to use and shared it on our external platforms. Their team provided a mix of onsite and offsite support. Additionally, they did a photoshoot and video shoot. 

What is the team composition?

Kate (Managing Director, Evviva Brands) and David (CEO, Evviva Brands) worked with us on this project. 

How did you come to work with Evviva Brands?

I wasn’t with the company when they hired Evviva Brands, so I took over once I joined. However, their team is known to be the best at what they do so we knew we wanted to work with them. 

How much have you invested with them?

I believe we spent around $75,000. 

What is the status of this engagement?

We worked together from January 2018–December 2019. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Their work was well received by our company. 

How did Evviva Brands perform from a project management standpoint?

They were great. Sometimes, things were a little slow on our side because the person responsible for the project left the company. On Evviva Brands' side, everything was on time and calls were scheduled every week. 

What did you find most impressive about them?

It was clear they knew what they were doing—they were the professionals when it came to branding. 

Are there any areas they could improve?

Nothing comes to mind for them to improve. It would have been great if they gave us more ideas on how to use the deliverables. Brainstorming a plan with them, as the experts, rather than just with our internal team would have been helpful. 

BACKGROUND

Please describe your company and your position there.

Senior Director of Employment Brand

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Evviva Brands?

I have had the immense pleasure to work with David Kippen and Evviva Brands on an initiative to shape the employee experience to share with leaders and employees to further refine it.

What were your goals for this project?

Define the employee experience for the organization and create executive materials to present to leadership and employees for further refinement.

SOLUTION

How did you select this vendor?

I have known David Kippen for 15 years having worked with him multiple times. I select Evviva Brands as my first choice of partners to connect with on opportunities as well as refer them to everyone I know because I trust Evviva Brands!

Describe the scope of their work in detail.

Defined employee experience, developed an overarching value proposition expression to resonate and align with the attributes and pillars of what employees valued. Created a story and presentation materials to share with senior leaders and employees.

What was the team composition?

David Kippen and I partnered with HR senior leaders to work nimbly and fast In order for us to meet deadlines and make thoughtful decisions at a senior level.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The senior leaders and employees loved the presentation and felt the defined employee experience was spot on.

How effective was the workflow between your team and theirs?

Extremely effective. David listens very thoughtfully and has a consultative approach to understand the opportunity, learn about what is needed and consult with relevant recommendations.

They are flexible, highly diverse in various areas of expertise, thrive on new challenges and care about people. This all lends him to be a great leader and someone who is truly invested in the clients success. He sincerely acts as part of the team helping to win together.

What did you find most impressive about this company?

Evviva Brands brings a depth of expertise, data based research, thoughtful and powerful storytelling capabilities and they are delightful to work with and have as partners. They helped us create a compelling experience for our organization with their brand development and experience creation work is pure mastery!

Are there any areas for improvement?

No, although Evviva Brands will truly listen if you have feedback and do everything they can to help all succeed and enjoy the work together so all are proud to be a part of team and of what is created.

BACKGROUND

Please describe your company and your position there.

I am the Manager of Product and Digital Marketing for ENGIE Services, one of the largest energy services companies in the world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Evviva Brands?

We hired Evviva Brands to support market research for a service offering we are developing.

What were your goals for this project?

The goal of the project was to gain a better understanding of the needs and perceptions of our offering from view point of the Public Sector.

SOLUTION

How did you select this vendor?

I selected this vendor because I have seen the valuable work Evviva Brands has delivered for past clients. We reviewed several organizations and moved forward with Evviva because they provided guidance and feedback as we scoped the project.

Describe the project in detail.

This project entailed a set of 1:1 phone interviews for both internal and external stakeholders. My role in the project was to manage the process and facilitate communications. Evviva Brands provided discussion guide development, scheduling, and reporting.

What was the team composition?

We worked directly with David and several of his team members, who supported the outreach and scheduling, conducted interviews and drafted the summary findings report.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The ENGIE team felt the findings of this project were spot on and confirmed the viewpoints that we suspected, but previously did not have a way to confirm. Team members shared the presentation was exceptional in that it was academic, yet easy to understand and actionable. Our project is still a work in progress, so we don't have immediate results to report at this time.

How effective was the workflow between your team and theirs?

Communication and overall management of the project went very well overall.

What did you find most impressive about this company?

What really distinguishes their team is the clarity of communication. The overall approach is very well-planned and the ultimate results are highly actionable.

Are there any areas for improvement?

The only item I wish would have gone smoother was beyond our control as our interview stakeholders were slow to respond to calls and emails during the scheduling process -- despite having already committed to participating in the research project. This was no fault of Evviva Brands; it's just difficult to engage participants when incentives cannot be offered for legal reasons.

BACKGROUND

Introduce your business and what you do there.

I am the former head of branding and university relations at Flipkart, an e-commerce company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Evviva Brands?

We hired them to execute the creative expression of our brand.

SOLUTION

What was the scope of their involvement?

Evviva performed ethnography research and developed 4 prototypes of how our brand could appear. This entailed the voice and tone, as well as a color palette that aligned to the master brand. In order to get the full scope of our brand, they toured our warehouses and met with key stakeholders to gain insight.

What is the team composition?

We worked with 3 members of their team; David (CEO, Evviva Brands) and Cate (Managing Director, Evviva Brands) worked in our first phase and a third team member joined to support the operational work.

How did you come to work with Evviva?

I met David at a conference in Prague.

How much have you invested with them?

We’ve invested $70,0000.

What is the status of this engagement?

Our work began in September 2018 and the project was completed in March 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

My entire team felt secure under their leadership. The Evviva team was extremely tenured and lent their expertise every step of the way.

How did Evviva Brands perform from a project management standpoint?

The project management was exceptional. They brought clarity to the table and they were able to lead a majority of the project independently.  

What did you find most impressive about them?

They are straightforward professionals of integrity that do what is right for your business. The team showed deep insight into how employer brands work. They were able to grasp concepts quickly and give a visual point of view to make our brand global. This was especially important to us because we needed a point of reference on where an Indian company could land internationally.

Are there any areas they could improve?

At times there was a small language barrier. It would be great if they could have representation outside of the United States.

Do you have any advice for potential customers?

I encourage potential customers to be candid with their goals and have an open chat with the team from the beginning.  

BACKGROUND

Introduce your business and what you do there.

I'm the former senior director of marketing for an applied R&D arm of a global telecommunications conglomerate, with a significant portion of its business revolving around managed IT services and infrastructure. Our company is a small, Palo Alto-based subsidiary out of several hundred total companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Evviva Brands?

We have been going through an internal process of redefining our strategy and product development, and articulating our message out to our stakeholders. We decided to approach an outside agency to help us strategize our pitch. We already had an idea of what we wanted to propose, but it was a matter of how to pitch it to our top leaders.

SOLUTION

What was the scope of their involvement?

Evviva Brands faced several challenges coming into the project; not only did they have to grasp the larger business operations across the holding company, but they also had to navigate distinct cultural nuances - having headquarters in Japan with teams based in Silicon-Valley.

Furthermore, they had to work directly with key stakeholders, many of whom were Japanese expats. Evviva's team immersed themselves in our company and gained a strong understanding of our culture. This allowed them to maintain an in-depth yet wide approach when developing our proposal rather than solely using our provided information.

The collaboration resulted in an internal pitch deck and vision strategy document geared toward our top leadership. The materials gave an overview of the conglomerate company while highlighting what our Silicon-Valley teams had to offer. Together, we were able to combine broad pieces of information into a story, crafting a comprehensive business strategy and vision.

What is the team composition?

We worked directly with David (CEO, Evivva Brands) and Cate (Managing Director, Evivva Brands) who led the project on their side. They both have PhDs with backgrounds in psychology and anthropology. As such, they provided a high-level perspective that we couldn’t have seen internally due to our engineering-focused teams. The depth that they brought to the discussion helped us overcome trust barriers, and their cultural sensitivity helped bridge the gap between us.

How did you come to work with Evviva Brands?

I researched several agencies on Clutch and other websites before finding a B2B matchmaker. He introduced me to three potential candidates, including Evviva Brands. From there, I interviewed a total of five agencies.

Most of the candidates gave us the same sales pitch, which didn't have the depth and strategic thinking needed for the job. The proposals also lacked a shared thought process, relying on us to provide all the information instead. We wanted a partner that could bring a wider lens to the table, make us think, and contribute from their own experience.

Evviva Brands immediately won our trust from the first interview. David proved that not only did he understand our business, but he also saw ways we could make the pitch deck fresher and more relevant.

How much have you invested with them?

They initially quoted the project at $42,000, but we ended up spending a little less than that.

What is the status of this engagement?

The whole project took about 3–4 weeks of work, from September–October 2018. In the first week, we had long kick-off sessions and discussions so that we could get to know each other. They then interviewed several internal stakeholders before creating the preliminary iterations of the pitch deck. Once they returned to their offices, we continued to have review sessions until we completed the deck.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our internal team and VP of engineering really liked the final pitch, which was my main concern. We’ve presented the deck to HQ where it was also well-received, and the overall work has set a baseline for our company's near-term strategy.

How did Evviva Brands perform from a project management standpoint?

They were highly responsive; I don’t think I ever waited for more than an hour or so to get a reply. They also met, if not outpaced, our time frame. In fact, we pushed them to deliver a week earlier than our set deadline, and they still met our needs.

What did you find most impressive about them?

They brought a wide, in-depth lens to the project that other vendors couldn’t. Most agencies are more deliverable-driven, relying on the customer to provide all the necessary information, which didn’t suit our project. In contrast, Evviva Brands acted as a partner, helping us ideate and figure out what we wanted to say. They imparted a broader perspective that we didn’t have as a technology company with limited resources.

Are there any areas they could improve?

No, not that I can think of. They were perfect for this project and met our expectations. I didn’t see any areas where they needed to improve as a company.

BACKGROUND

Introduce your business and what you do there.

I’ve since moved on from the role, but I was the Director of Internal Communications and Employer Brand for a global semiconductor company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Evviva Brands?

The main challenge was trying to boost our employer brand in India. Being a smaller company, we needed to attract high-quality candidates but would often lose out to bigger, well-known brand names. We needed to show candidates how we could help their careers. To accomplish this, we were looking to consolidate and strengthen our brand as an employer.

SOLUTION

What was the scope of their involvement?

In order to revamp our employer brand, we first had a comprehensive briefing session with them, in which we discussed what challenges to address in specific detail. They spoke with myself and several other executives to understand more about the type of person we were trying to attract to the company. Next, they conducted infield research locally and in areas where potential candidates might move for employment. Specifically, this research included focus-groups with people who matched our candidate profile. They also conducted an extensive ethnographic study.

After Evviva presented their findings, we worked together to develop a market positioning strategy. This included articulating our brand purpose as an employer and ensuring it meshed with the overall brand of the company. They also worked with us to design a recruitment toolset and campaign.

What is the team dynamic?

I worked with David [Cofounder, Evviva Brands], Cate [Managing Director. Evviva Brands], and members of their creative team.

How did you come to work with Evviva Brands?

We wanted a company that could specifically focus on employer branding as that can be significantly different from regular branding work. After researching and asking for recommendations, we found Evviva. Their ability to add ethnographic findings to the process made them stand out among other vendors.

What is the status of this engagement?

The project took place from January 2011– June 2011.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work enabled us to reduce the length of the onboarding process by 28 days. We also increased hiring from top companies by 25%. We actually got a lot of value out of the whole project because it enabled us to take a comprehensive view of everything we were doing and make improvements not just to the hiring process, but also to the office environment and experience we delivered once people were onboard. That wouldn’t have been easy to do without the thoroughness of Evviva’s approach and research.

How did Evviva Brands perform from a project management standpoint?

They were reliably clear in communicating project timelines in order to keep everything on track. Ultimately, they delivered the project within the timeframe required.

What did you find most impressive about them?

Their expertise is remarkable. The ethnographic study helped us really understand the life of an interview candidate and of an employee of our company. It added another dimension to the work and one that proved extremely valuable to us as we progressed through the project.

Although they definitely have their own processes, they were also able to understand certain ways we needed to operate in order to get the project accepted, funded, and approved in-house. Other vendors can be rigid in their procedures and offer minimal negotiations to better accommodate clients. This was not our experience with Evviva. They operate like true partners and are easy to work with.

Are there any areas they could improve?

I cannot think of any because my experience was extremely positive. They’re super professional, creative, and produce great work.

BACKGROUND

Introduce your business and what you do there.

Enevo is a waste services company that manages retail restaurant property managers’ waste and recycling. We do that by implementing a combination of sensors at the bin level that tells you how full the waste bin is. We’re able to see if a collection has been missed or if the bins are being serviced appropriately. We also work with cities and help them manage their municipal waste. I am the VP of marketing, so I’m the brand owner.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Evviva Brands?

We were making a large shift in our strategy in going from a product to a services company. Evviva was brought in to talk about how we can mature the brand and how to go from a startup to a true growth company. They helped us with the messaging and marketing tactics that go along with that branding effort.

SOLUTION

What was the scope of their involvement?

Before they even came on board, they spent several hours with my team to understand what challenges we were facing and where we were as a company in order to put a proposal together that was tailored to our needs. We had been focused on our product and technology, and Evviva helped us shift to being client-oriented. They did a discovery session with some of our key people within Enevo and also with external customers. They asked about their experience and how they viewed the brand and where we’re going as a company. They collated all those interviews and produced a presentation and report that we reviewed internally, which consisted of findings and top recommendations. They found the key focus areas for us to look at for the next couple of quarters as we make the transition, which really helped us get our strategy set. We knew the areas we needed to concentrate on. From there, our management team did a brand discovery session with our entire management team over in the UK.

Our headquarters are in Finland but our US headquarters is in Boston, and we also have a UK entity. Evviva is able to bridge the gap between the US and UK because they have offices in San Francisco and Edinburgh which is wonderful for working with them. They did an in-person brand session with us in the UK. The next steps will be to move forward with building out our user personas, messaging, and look and feel of our new website.

How did you come to work with Evviva '?

I started in marketing six months ago, and the prior team had chosen a firm to redo the website, but it was not what we needed. We used Chameleon Group which is a group in San Francisco that matches agencies and client needs. We interviewed seven different agencies. We chose Evviva because they were the only company that we interviewed that actually brought the client into the proposal.

How much have you invested with Evviva Brands?

We have spent $20,000 so far with Evviva Brands.

What is the status of this engagement?

We started working with Evviva Brands in November of 2016, and the work is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

The day after the brand session, we began working on our strategy shift as a company, and our CTO kept reminding us to remember the client’s voice as we had learned from our session with Evviva Brands. We are a company of technologists, so we love to put technology first. That’s where our money and efforts have been spent, but Evviva has internally helped shift the conversation to the importance and value of the brand. We realize how critical it is to build brand loyalty and trust. We haven’t been able to quantify that yet since we’re still making that shift.

As a marketing leader and brand owner, I feel like I’m getting a voice at the table with technologists. There’s a raving awareness of how critical brand is. If we don’t have a brand, we’re not going to have a company. Having Evviva in the room is like having a marketing guru. David [CEO, Evviva Brands] is always reminding everyone how important this is. I feel like I have an ally and partner that I can turn to and learn from whether he’s in the room or not. David and Cate [Managing Director, Evviva Brands] both command respect the instant they walk in the room. I’m the only woman on a team of all men, and that has actually been really helpful to have that added firepower for marketing. We’ve focused on lead conversions which were very low on our website before working with Evviva. Our lead conversions have doubled since working with Evviva. While it may not be directly attributed to their work, I think it’s attributed to our continued ability to focus.

How did Evviva Brands perform from a project management standpoint?

Evviva Brands has a very well organized team. They use smart sheets that I have access to. We have shared Google calendars to schedule meetings. They’re always clear about what the next steps are and what the deliverables are.

What did you find most impressive about Evviva Brands?

The coaching aspect has been unexpected. We brought them on from a brand strategy standpoint but also to tactically execute our website eventually. But what has been the most surprising and most beneficial has been the amount of coaching we’ve received regarding how to think differently. They've taught us to think differently not only about our brand and marketing programs but even just about the human dynamics within our organization to get people on board and on the same page of where our company is going. If all of us don’t feel like we have ownership of the brand and what it stands for, we can’t expect that the clients will get that. It needs to be reflected from the inside out, and I think it's been extremely beneficial to have David coaching us through that. I also like their directness. We have had a tough time making a shift as an organization going through a growth period. It’s very dynamic, and there are lots of moving parts. Evviva is very direct as to their recommendations of what they would do and not do, and I really appreciate that.

Are there any areas Evviva Brands could improve?

When we got the proposal from them, our team gave feedback that their proposal wasn’t as visually appealing as other agencies’ proposals. That was important because we were also evaluating the firms on that. We saw some of their work and portfolio and have confidence that they will be able to provide what we need. They spend more of their time doing their research.

BACKGROUND

Introduce your business and what you do there.

I was the director of government and public affairs at a chemical company that makes methanol.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Evviva Brands?

The company really didn’t have a brand. It’s a global company, but people either didn’t know us, or they confused us with other firms.

SOLUTION

What was the scope of their involvement?

The process was led by one of my colleagues in New Zealand. Evviva visited every company location around the world to interview employees and get to know where we were in terms of branding. It was a year-long process, and we had a lot of work to do internally. We had many phone calls with colleagues all over the world to come to a consensus on the common denominator for the brand and what the scope would be. We agreed on a certain scope, and then we just went ahead with that. Evviva was involved in the revamping of our website, our intranet, the logo, and the tagline. Evviva did everything you see now around the brand and the way the company is presented.

How did you come to work with Evviva Brands?

A colleague of mine found Evviva. They ran a pretty tight process and eventually decided to go with Evviva. I wasn’t involved in that process.

How much have you invested with Evviva Brands?

The company spent $479,000 with Evviva.

What is the status of this engagement?

Our partnership was between March 2012 and November 2014.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I was there when the brand was unveiled internally, but I left the company before it was launched publicly. It was well-received internally. Methanol is a super boring chemical, but the key word was ‘agility.' That’s what David, Evviva's CEO, uncovered. Through a succession of interviews and working groups, we decided that this super-boring chemical, used to produce glue for wood and plastics, is also a renewable fuel. We decided to bank on ‘agility.'

How did Evviva Brands perform from a project management standpoint?

Working with Evviva Brands was great. They were always available. I worked with David most of the time, and he’s meticulous. He’s very clear and has lots of good ideas. He’s a good listener. He’s great at presentations and explaining the branding exercises. It was my first time working on a branding campaign, so it was very educational.

What did you find most impressive about Evviva Brands?

I thought Evviva Brands was very client focused. You could tell they cared. It’s not a huge firm, and you felt you were working with everyone in the firm. They were always available. They really were passionate about branding. It was cool to work with people who didn’t know anything about your company initially and watch them learn and get passionate about it.

Are there any areas Evviva Brands could improve?

The price point might have been high. I think some of the proposals were a bit pricey, and that’s when we decided on a smaller branding exercise. Maybe setting expectations better at the start in terms of pricing could be improved.

BACKGROUND

Introduce your business and what you do there.

I was senior vice president at a global engineering and construction services company with approximately 25,000 employees.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Evviva Brands?

We were a 100-year-old company that had many mergers, acquisitions, and joint ventures. We really didn’t have a global brand. We hired them to help us with that project.

SOLUTION

What was the scope of their involvement?

One of the most important things we wanted them to do was to collect feedback from current and former employees. We asked them to look on social media sites, our website, published materials, and employee surveys to thoroughly collect all the messaging that existed. They elected to fly to each of our global operational centers and have very structured meetings with 7–9 employees at a time from various job levels. Evviva Brands talked to them about the company’s culture and asked about their experience in order to get a closer understanding of their time at the company and help round out the data set that they had put together.

It was of huge importance to us for this to be authentic and from within the company, and not manufactured at the top of the company. We didn’t want a brand that was just created in a boardroom, but rather one that reflects the real characteristics of our culture through the eyes of our employees. We wanted the employees to feel that they had a voice in shaping the future of our organization. It did create quite a buzz. We published it internally and kept the whole organization updated on the project, which helped a lot with them feeling they were stakeholders in the process.

Evviva then developed three proposed branding strategies based on the collected feedback. They had it fleshed out with artwork, mottos, and slogans. They showed us how each theme would look in a recruitment ad or on our website. They did an exceptional job at matching graphics with the words. Our leadership team discussed each, and we were very pleased with the products they presented. Just at the point when we were making the final decision on the brand, we got acquired. Unfortunately, the project never saw the light of day because the parent company that bought us had their own brand.

How much have you invested with Evviva Brands?

We spent around $100,000.

What is the status of this engagement?

The project began in 2014 and lasted about six months. It was a very ambitious schedule. We plan to work with them again for any future global project because they have the reach and the knowledge of various cultures.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The only audience that saw the work was our leadership team, and they were all very pleased. Evviva Brands did a fabulous job.

How did Evviva Brands perform from a project management standpoint?

They were very clear, and their scoping was very detailed. They were expert project managers. They delivered on time, exactly as they said they would. We had no problems.

What did you find most impressive about Evviva Brands?

They have an international arm based in Edinburgh, Scotland. They have a global mindset and global experience, which is the reason we went with them. So many of the providers we looked at were predominantly US-based, and the last thing we wanted was a US-centric mindset. It was really an attractive feature.

Are there any areas Evviva Brands could improve?

The only challenge I had was with the large size of the files they sent back and forth. It was a constant challenge to get it through our email servers. I had to get special exceptions to allow the files to come through.