eSparkBiz

BACKGROUND

Please describe your company and your position there.

be-me.net is a career consulting agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eSparkBiz Technologies Pvt. Ltd.?

We wanted to convert our static homepage into a WordPress format.

What were your goals for this project?

We needed the site to be up and running as soon as possible with all the features necessary to run a professional site. We wanted the site to perform excellently and easy to find on search engines.

SOLUTION

How did you select this vendor?

We were recommended to them by a colleague.

Describe the project in detail.

eSparkBiz developed and optimized our home page using WordPress. They also implemented a blog feature.

What was the team composition?

They provided us a small team of 2–3 people to avoid communication issues.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It was a pleasure to work with eSparkBiz. They were always helpful, flexible, and creative.

How effective was the workflow between your team and theirs?

There was a time delay between Central Europe and India, but this never became an issue because of their responsiveness. They worked to fit our timezone. We managed mostly via email and on Skype if the conversations needed more engagement.

What did you find most impressive about this company?

Our language barrier was never an issue. 

Are there any areas for improvement?

They switched our main point of contact depending on the project. It would've been nice to stick with our first one throughout our engagement. However, it was only a minor issue.

BACKGROUND

Please describe your company and your position there.

I’m a marketing technologist and developer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eSparkBiz Technologies Pvt. Ltd.?

I asked them to assist me with complex hard-coded websites.

What were your goals for this project?

Our goal was to get quality results within our budget.

SOLUTION

How did you select this vendor?

They sent us an email.

What was the team composition?

We worked with several developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They were always happy to help.

How was project management arranged and how effective was it?

The project management was efficient.

What did you find most impressive about this company?

They were willing to work beyond normal hours to meet the deadline.

Are there any areas where they can improve?

None that I can think of.

BACKGROUND

Please describe your company and your position there.

We are an agency specializing in digital prospecting.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eSparkBiz Technologies Pvt. Ltd.?

We were developing a new website for one of our clients.  

What were your goals for this project?

One of our clients needed a responsive website with an easy-to-update backend. 

SOLUTION

How did you select this vendor?

They HubSpot Partners.

Can you go into detail about the services they provided and the scope of the project?

They developed the website per our specifications.  

What was the team composition?

We worked with one business developer and one IT manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The website turned out as we had hoped; it's responsive, and the backend is easy to use even for someone with no coding knowledge. 

How was project management arranged and how effective was it?

We communicate regularly on Skype, and the team was willing to create a website as close as possible to our mockups. They were very efficient. 

What did you find most impressive about this company?

The quality of their work was the most impressive thing. 

Are there any areas where they can improve?

It would be helpful if they learned French; it might facilitate further collaboration.

BACKGROUND

Please describe your company and your position there.

I own a media company that offers website strategy and HubSpot services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eSparkBiz Technologies Pvt. Ltd.?

I had too many projects on my plate and needed additional development support.

What were your goals for this project?

We needed to complete a website build on time.

SOLUTION

How did you select this vendor?

I've worked with eSparkBiz for several years. I have a good relationship with them.

Can you go into detail about the services they provided and the scope of the project?

They provide HubSpot development services. For each project, we establish scope and price before the project manager contacts me. The team provides weekly updates.

What was the team composition?

I work with about four individuals on a regular basis. The team includes a project manager and senior-level developers. I normally work with the same project manager for each project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I’ve doubled my output, which allows me to take on more work.

How was project management arranged and how effective was it?

The project manager does an outstanding job. The team is accessible throughout each project. For complex issues, I speak directly with developers to ensure clarity.

What did you find most impressive about this company?

They have quick turnaround times.

Are there any areas where they can improve?

They’re based in India, but I wish they had Eastern Standard Time working hours.

BACKGROUND

Please describe your company and your position there.

I’m the owner of a holistic health coaching practice.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eSparkBiz Technologies Pvt. Ltd.?

I needed resources to design my website.

What were your goals for this project?

I wanted a user-friendly site that I could easily update to generate new leads.

SOLUTION

How did you select this vendor?

A colleague recommended them to me.

Describe the project in detail.

I initially had a meeting to discuss the project goals and site visuals. They then sent me three design options to approve before refining the graphics. We reviewed all the pages and talked about the content, adding the images last.

What was the team composition?

I worked with one person but also had access to a backend developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The site received positive feedback from users.

How effective was the workflow between your team and theirs?

They worked efficiently and were highly responsive.

What did you find most impressive about this company?

I appreciated how patient they were and their eagerness to help. After they completed the project, they followed up to check on me.

Are there any areas for improvement?

While there is always room for improvement, nothing comes to mind.

BACKGROUND

Please describe your company and your position there.

I’m the owner and founder of TC Rock Consulting.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eSparkBiz Technologies Pvt. Ltd.?

I had an existing blog on WordPress that I wanted to migrate and host on Shopify. I also needed a Shopify theme implemented.

What were your goals for this project?

I wanted a professional site with the ability to take orders and house my blog content.

SOLUTION

How did you select this vendor?

I’d worked with them on a previous project, and they did an amazing job. They provided a quote based on outlined requirements and I was happy to hire them again.

Can you go into detail about the services they provided and the scope of the project?

They internalized all of my business requirements including review needs, blog display, and an ability to accept credit card payments. Then they migrated my content from WordPress to Shopify and installed a new theme.

What was the team composition?

I worked directly with one project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

My business is now up and running and I am proud to share my site with the world. 

How was project management arranged and how effective was it?

It was great having just one point of contact. Originally, they organized Skype calls, but I preferred communicating via email, and they honored that.

What did you find most impressive about this company?

Their quality output and extremely professional and kind attitude stood out to me.

Are there any areas where they can improve?

There were a handful of items we had to circle back on that weren't completed, but they promptly addressed them and completed all work as outlined in the original scope.