Epipheo

BACKGROUND

Please describe your company and your position there.

I’m a senior product manager at Fifth Third Bank, one of the largest financial services providers in the US. I oversee our consumer-directed healthcare product line.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Epipheo?

We hired Epipheo to produce educational videos for our health savings accounts (HSAs) and flexible spending accounts (FSAs). We needed to tailor the videos for the end users of the accounts.

What were your goals for this project?

Our goal was to provide a high-level overview of what an HSA and FSA are. We wanted to explain how they work, the differences between each account, and how consumers can benefit from them.

SOLUTION

How did you select this vendor?

I received internal referrals from our marketing department and private banking team. They told me that Epipheo did quality work, that they were very responsive, and that they quickly understood products and concepts.

Describe the video(s) and the process in detail.

We had an initial meeting to discuss the project and what we wanted to accomplish. During this meeting, the Epipheo team explained the process clearly and what the expectations should be from both parties. From there, they scheduled a series of calls between the project start date and end date. We had several meetings to develop and finalize scripts, review proposed artwork, and make final edits to the videos. Epipheo produced six videos in total, each one lasting approximately 90 seconds.

What was your vendors' project management or feedback process?

The Epipheo team let us request necessary changes throughout the project. As we were finishing up the first three videos, our digital team suggested that we include captions and descriptions. Epipheo hadn't done this before but worked diligently to come up with the solution within a short period. Our overall timeline was tight, but Epipheo worked hard to meet every milestone.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve been able to publish all of the videos that they created. Although it’s too soon to evaluate their impact, we’ve received favorable feedback from team members within our bank.

How effective was the workflow between your team and theirs?

Epipheo honored our timelines and clearly explained each step of the process. At the same time, they were flexible regarding the changes we wanted to make. They held every call as planned, and all parties were always in attendance.

What did you find most impressive about this company?

I found Epipheo to be very creative in their approach. They were always able to provide solutions on how to best communicate what we wanted to get across with each of the videos.

Are there any areas for improvement?

I can’t think of any. This was the first time that I was ever engaged with a company to produce videos, and Tracey (Producer, Epipheo) and the team made me feel at ease throughout the project. Epipheo made us feel like they were more of a partner than a vendor.

BACKGROUND

Please describe your company and your position there.

I'm the product marketing manager for Jenkins at CloudBees. We’re building the world's first end-to-end continuous software delivery system.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Epipheo?

I needed multiple animated videos to explain and promote products within our suite.

What were your goals for this project?

I wanted to break down complicated concepts and technical pieces into easily understandable videos.

SOLUTION

How did you select this vendor?

We worked with them previously.

Describe the video(s) and the process in detail.

They made a plan, received our vision and information for the video, and helped create the script and entire storyboard. They then moved into production.

What was your vendors' project management or feedback process?

We reviewed their work and gave them feedback at the end of each iteration.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve received great feedback about the video from viewers. It gets our points across in a timely manner and it’s entertaining.

How effective was the workflow between your team and theirs?

Their process was seamless and we all worked well together.

What did you find most impressive about this company?

They listened intently to our feedback and turned around edits very quickly. We felt like one team.

Are there any areas for improvement?

No, I’m completely satisfied.

BACKGROUND

Please describe your company and your position there.

I’m a marketing manager at a mobile communications company. We’re an international critical communications and software company that works with public safety agencies, infrastructure, and businesses that require purpose-built communications networks and operational software.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Epipheo?

Our public safety software team had just rebranded the portfolio and we needed a series of videos to clearly explain and bring to life the breadth of our capabilities.

What were your goals for this project?

We wanted to educate internal and external audiences about our offerings and establish ourselves as a legitimate player in the industry. We also needed to differentiate ourselves by showing the end-to-end nature of our suite in a highly fragmented market.

SOLUTION

How did you select this vendor?

We wanted to explore vendors who could build upon our existing brand guidelines, but present a new take on them for our software portfolio. Epipheo showcased expertise and understanding of the style and content we wanted to bring to life.

Describe the video(s) and the process in detail.

We created five videos in total, an overarching video that reflected our entire suite and four others that delved into specific sub-categories. Epipheo provided everything from creative conceptualization and scriptwriting to comprehensive production and animation. The videos were used in marketing campaigns and internal education efforts.

What was your vendors' project management or feedback process?

We interacted with approximately four people regularly: an account manager, the creative director, a project manager, and a designer. Feedback was consistent, and revisions were well explained via video messages from the creative director. This was incredibly helpful for understanding why they did what they did.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

These videos contributed to the successful launch of our software platform. We’ve implemented Epipheo’s creative direction at tradeshows as well as in new content that we’ve since developed. The videos themselves have gathered thousands of views on YouTube, but more importantly, they’ve become an invaluable resource to orient our sales teams and internal personnel.

How effective was the workflow between your team and theirs?

Their two managers were highly communicative and held all parties accountable for their responsibilities, which we very much appreciated. We primarily worked through email, our preferred method.

What did you find most impressive about this company?

Epipheo brought a level of expertise and partnership we hadn't seen for a project of a similar scope before. They helped guide development and provided suggestions based on their experience. 

Are there any areas for improvement?

No, nothing comes to mind.

BACKGROUND

Introduce your business and what you do there.

I'm the marketing manager at Biotix. We manufacture consumables for the scientific market.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Epipheo?

With the launch of our new tip and pipette system, we wanted to make a companion video to demonstrate the latest technology for our consumers.

SOLUTION

What was the scope of their involvement?

Epipheo was brought in to produce an animated video that explains the ergonomic benefits of our product in a way that connects with our audience. After deciding on the best animation style, they moved on to develop a rough storyline with a few visualizations. They allowed us to make edits to the storyboard throughout the process, and their team followed up with a quick execution. Once our distributors submit their additional content, we will launch the video via a social media and email campaign.

How did you come to work with Epipheo?

We received quotes from several video production companies but ultimately decided on Epipheo. Although they weren’t the most affordable option, they had the most impressive demo reel.

How much have you invested with them?

We spent less than $50,000 for the video.

What is the status of this engagement?

The project lasted from November 2018–January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

While it’s too early to measure the impact that the videos will have on our business, everyone within our organization is pleased with their work. The animation is easy to follow, and Epipheo’s technological advantage is clear.

How did Epipheo perform from a project management standpoint?

Epipheo has nailed the video design process down to science. Their meticulous planning made the collaboration remarkably smooth and precise. In addition to mapping out every single detail of the development stage, they scheduled meetings before each phase so that we could review their progress and make necessary changes. They always delivered their edits within the same week.

What did you find most impressive about them?

The level of efficiency within their organization is unmatched. Our engagement with Epipheo is unarguably the most pleasant outsourced project I’ve worked on in my entire career. Additionally, their efforts resulted in a high-quality asset that will be very useful for us.

Are there any areas they could improve?

I enjoyed working with Epipheo, and I look forward to using their services again in the future.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a medical company. We pioneer AI-driven remote patient intervention (RPI) to analyze patient monitoring data and deliver clinical care. Our goal is to improve healthcare quality, efficiency, and outcomes while reducing costs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Epipheo?

We needed to create a 3D explainer video to explain a new field of medicine with just the right tone and messaging. 

SOLUTION

What was the scope of their involvement?

Epipheo created a 3D explainer video. We started with a first pass script, and they refined it, turned it into a storyboard, and gave us storytelling ideas with different figures and visual concepts. The team also animated the video and added a voiceover.

What is the team composition?

We worked with 3–5 teammates from Epipheo.

How did you come to work with Epipheo?

We found them through an online search. Their pricing fit our budget, and they had a great portfolio.

What is the status of this engagement?

We worked together from November 2025–March 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Epipheo completed the video.

How did Epipheo perform from a project management standpoint?

Epipheo's project management was fantastic. They were clear and delivered on time. We communicated via virtual meetings.

What did you find most impressive about them?

Epipheo put a lot of effort and elbow grease into making the video spectacular. We were 100% pleased. The project was tough, but they nailed it. We also have high standards.

Are there any areas they could improve?

There's nothing they need to improve.

BACKGROUND

Please describe your company and position.

I am the Security Marketing Manager of Garrett Metal Detectors

Describe what your company does in a single sentence.

We manufacture metal detectors for Sport, Security, and Countermine applications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Epipheo to accomplish?

• To create explainer videos that asked questions we wanted out audience to consider before purchase.

SOLUTION

How did you find Epipheo?

Online Search

Why did you select Epipheo over others?

• High ratings
• Good value for cost
• High level of client comprehension

Describe the scope of work in detail. Please include a summary of key deliverables.

Epipheo took the concept we provided and built the script, storyboard, and animations to deliver a complete project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Clear communication of ideas, professional-quality work suitable to most environments, growth in partner understanding of industry nuances over time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Epipheo was responsive, intelligent, helpful, and timely. They are careful to address all feeback.

What was your primary form of communication with Epipheo?

Virtual Meeting

What did you find most impressive or unique about this company?

The quality of outputs and the ease of the relationship. This is not a partner that adds work to your plate, but one that expands your capabilities. Give them feedback and they can run with it.

Are there any areas for improvement or something Epipheo could have done differently?

The only thing that is ever a question in my mind is pricing. You pay for what you get.

BACKGROUND

Please describe your company and position.

I am the Chief Marketing Officer of Cybercrime Support Network

Describe what your company does in a single sentence.

Our mission is to serve individuals and small businesses impacted by cybercrime.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Epipheo to accomplish?

Creation of a series of videos highlighting cybercrime

SOLUTION

How did you find Epipheo?

Referral

Why did you select Epipheo over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

What was the size of Epipheo’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of 3 videos outlining the red flags and impacts of cybercrime.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Effectively communicate a stale topic to make it appealing to a broad audience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. They were incredibly efficient. They clearly communicated all deliverables at the start and never shifted once the project started.

What was your primary form of communication with Epipheo?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

They did their research on the topic and didn't expect me to spoon feed them every detail. They did their homework and it showed when they started putting drafts together. It made for a much smoother process and better final product.

Are there any areas for improvement or something Epipheo could have done differently?

No. I am incredibly happy with the entire team and the work product.

BACKGROUND

Please describe your company and your position there.

We empower mobility providers to deploy, manage and optimize autonomous and human-driven vehicle fleets, supporting time-based and on-demand services, regardless of the vehicle brand or type.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Epipheo?

To create a corporate video for our website homepage & as well to use it for different presentation–short video to present our brand/mission to all (web visitors)

What were your goals for this project?

We intend to use our video on our website and as well for presentation

SOLUTION

How did you select this vendor?

We were looking for an agency who could understand as well the complexity of our platform and to tell our audience who we are, explain what is happening behind the platform

Describe the video(s) and the process in detail.

we have been together with a brief and then the agency provided a script to review and to agree on

What was your vendors' project management or feedback process?

they provided a 3 persons crew for this project

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

not yet as we just launched it

How effective was the workflow between your team and theirs?

very good!

What did you find most impressive about this company?

I was really blown away by the professionalism and the capacity to understand very quickly what we needed and how to create-show it via a new video

Are there any areas for improvement?

no