Visit Website

It's more than an explainer... It's an Epipheo.

4.9
8 reviews

Epipheo is a video production studio serving brands, marketers and thought-leaders. Founded in 2009, Epipheo quickly grew into one of the world's largest explainer video production companies.

Our team of award-winning creative directors, animators and producers has delivered over 5,000 animated and live action videos to the world’s leading enterprise and consumer-facing companies, including P&G, Dupont, Epson, Google, US Bank, Microsoft, SAP, AWS, Cisco, Intel, Mercedes, Hoover Institution, DOD, Motorola, Deloitte.

READ MORE...
 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2009
Show all +
Cincinnati, OH
headquarters
  • 700 W Pete Rose Way
    Cincinnati, OH 45203
    United States
    888-687-7620
other locations
  • Portland
    United States

Portfolio

Key clients: 

P&G, Dupont, Epson, Google, US Bank, Microsoft, SAP, AWS, Cisco, Intel, Mercedes, Hoover Institution, DOD, Motorola, Deloitte. View more examples on our website: https://epipheo.com/portfolio/

Lown Institute | The Oath

Jim Stengel | Running a Business on Purpose

StackPath | The More We Connect

Fifth Third | Preferred Client

BCBS | Maternity Health Coaching

Exodus Cry | People Say Prostitution is a Choice

Reviews

4.9
8 reviews
Sort by

Video Production for a Facilities Company

"Epipheo sent us a few video messages to convey where we were with the project and what they were thinking."

See More

4.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
May - Aug. 2019
Project summary: 

Epipheo created a three-minute animated video that recounted a facilities company’s yearly achievements. Using provided images, the team created a storyboard and then led a self-driven workflow.

The Reviewer
 
10,001+ Employees
 
Cincinnati, Ohio
Manager, Facilities Company
 
Verified
The Review
Feedback summary: 

The video was well-received internally by the client’s 500 locations. Epipheo delivered a high-quality video self-sufficiently and against a tight timeline. While some miscommunications over billing occurred, the team led a responsive and transparent collaboration from start to finish.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a manager for a Fortune 500 facilities services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Epipheo?

We engaged Epipheo to create an end-of-year video to share all our accomplishments with our employees.

SOLUTION

What was the scope of their involvement?

Epipheo created the recap video using mostly animation. It was an internal video that we uploaded to a private Vimeo account to share at our 500 locations.

We had collected a lot of images and tech that we handed over to Epipheo. They then created a storyboard that summed up our achievements within three minutes. They kept each event distinct and with a good pace that was easy to follow.

What is the team composition?

We worked with 3-4 people from Epipheo.

How did you come to work with Epipheo?

Our company constantly produces videos. We have in-house video services, but we’re always looking for third-party firms and freelancers to up our capacity and to make sure we’re keeping up with the latest trends and technologies. Some of my marketing colleagues had worked with Epipheo before and recommended them to me for this project.

How much have you invested with them?

We spent about $16,000.

What is the status of this engagement?

The project started in May 2019 and ended in August of the same year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The video was well-received by our internal team. Any criticisms were about the ideas that we came up, not anything of Epipheo’s doing.

We measured the project’s success by how well Epipheo could complete it independently—in other words, with minimal handholding from our end. Once we gave Epipheo the assets and our approval on their storyboard, they took the project and ran with it—which was exactly what we wanted. I would definitely use their team again for future projects.

How did Epipheo perform from a project management standpoint?

Epipheo did a good job of keeping us on task. We had a couple of starts and stops, which caused us to need a more accelerated timeline. Epipheo reached that deadline for us no problem. They communicated what they needed by what date to maintain that timeline. This kept everyone honest and on the same page. 

What did you find most impressive about them?

Epipheo sent us a few video messages to convey where we were with the project and what they were thinking. I’ve not had a vendor do that before, and it was nice not to have to read it all via e-mail. It also makes sense because video production is what they do. That method helped them stand out. 

Are there any areas they could improve?

Since we’re a large company, we have a cumbersome invoicing and billing process that is multi-layered and takes a while. Typically, vendors who work with large companies understand the process, but Epipheo wanted extra assurance that they would be paid within their requested timeline. I don’t handle billing with the projects; I hand it off to someone else who takes care of it. This created a bit of challenge from my end to get them paid as quickly as they asked.

Any advice for potential customers?

Communicate with Epipheo about the intended project deadline and payment timeline. Make sure you’re on the same page about who would handle invoicing and how quickly you’ll pay them.

4.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Video Production for a Human Trafficking Awareness Company

“They always try to push us in the right direction, while still making sure we get exactly what we want.”

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2017 - Ongoing
Project summary: 

Helping raise awareness of human trafficking issues, Epipheo worked with an in-house team to produce a series of animated videos.

The Reviewer
 
11-50 Employees
 
Grandview, Missouri
Benjamin Nolot
CEO & Founder, Exodus Cry
 
Verified
The Review
Feedback summary: 

The videos got over a million views on YouTube and the in-house team has used them for fundraising campaigns. Epipheo went above and beyond to meet all needs, while their ability to completely understand the vision contributed to the project's success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO and founder of Exodus Cry. We're an anti-trafficking organization that works in the realm of intervention and outreach as well as prevention of human trafficking and commercial sexual exploitation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Epipheo?

We've been working on some longer feature films that will take years to produce. In the meantime, we wanted to have some short videos that we could use to push our message out. We needed a vendor to help us produce those short videos.

SOLUTION

What was the scope of their involvement?

Epipheo created a number of short animated videos on the topic of prostitution. People often see human trafficking and prostitution as two separate things, whereas we see human trafficking as one way people enter into a larger system of exploitation that is prostitution. In these videos, we wanted to tackle some of the myths about prostitution being thought of as empowering or liberating. We also wanted to expand people's understanding of the issue. Epipheo helped us accomplish our goal and we continue working with them on other projects.

What is the team composition?

We worked with 8–10 people including our project manager.

How did you come to work with Epipheo?

I saw a video from one of their founders in which they were trying to help people discover their history through visual media. I liked their approach, so I reached out to them.

What is the status of this engagement?

We started working with them in 2017 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We shared the videos on our YouTube channel and our social media, and we got over a million views. We're also using the videos in some of our campaigns. We received a lot of feedback and people often say the videos helped them change their perspective. We can also use the videos for fundraising and to target lawmakers and donors.

How did Epipheo perform from a project management standpoint?

We mostly use email and phone to communicate and they've been very accommodating. They always try to push us in the right direction, while still making sure we get exactly what we want. I couldn't have asked for a better experience.

What did you find most impressive about them?

They have a rare ability to pull out of people exactly what they need to accomplish the goal. We shared our ideas with them and they told us what they were hearing and how they thought we needed to package that. Also, they're kind and down-to-earth. They completely understand our vision and have a passion for what we do.

Are there any areas they could improve?

I can't think of anything.

Do you have any advice for potential customers?

There is no better place you can go to if you really care about expressing your vision in a clear, precise, and impactful way. Epipheo will build the team around your project and walk you through the whole process. They're not the cheapest, but you get what you've paid for.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Animation for Car Dealership

“Epipheo delivered incredible content that is unlike anything else on the market.”

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Mar. 2019
Project summary: 

Epipheo produced a series of video commercials for digital and TV platforms. Their team provided voiceover work and developed the script, storyboard, and animations.

The Reviewer
 
201 - 500 Employees
 
Sterling, Virginia
Joel Bassam
Director of Marketing, Easterns Automotive Group
 
Verified
The Review
Feedback summary: 

Epipheo delivered engaging advertisements that disrupted the market without sacrificing the brand’s core values. The videos’ astonishing quality have guaranteed longevity. Their team used meticulous planning and open communication to navigate the project’s intensive timeline quickly and effectively.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the director of marketing at Easterns Automotive Group, a large family-owned used car dealership group.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Epipheo?

We wanted to develop unique messaging to separate our company from the other local car dealerships.

SOLUTION

What was the scope of their involvement?

Epipheo helped us establish our distinct brand voice by producing a series of video commercials for TV and digital mediums. For longevity, we agreed to use animation instead of live-action shots. We gave them a basic concept of what we wanted to achieve, but their team had creative control over the storyline and animation style. They prepared an initial script with an accompanying storyboard, and our team reviewed their work and made edits; we repeated this process until the product met our expectations. Their team provided the voiceover work in English, but they sent copies without audio so that we could record in Spanish. Ultimately, they produced four 14-second videos and two 30-second commercials.

What is the team composition?

They assigned one point of contact to our account, but we interacted with all four members of their production team.

How did you come to work with Epipheo?

We worked with them four years ago on a similar project, so we knew that they were capable of bringing our vision to life.

How much have you invested with them?

We spent $26,000 on their services.

What is the status of this engagement?

Production began in January 2019 and ended in March 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Epipheo delivered incredible content that is unlike anything else on the market. The messaging was clear and concise, the animation was innovative and aesthetically pleasing, and the sound mixing was phenomenal. They truly captured the essence of our brand.

How did Epipheo perform from a project management standpoint?

The timeline was clearly defined, which allowed them to navigate the project with ease. Instead of scheduling phone calls, they prepared videos for each milestone that showed their progress and highlighted areas that needed our review. Email was our main channel of correspondence. Their team was so transparent that we had no doubts about their success. 

What did you find most impressive about them?

Epipheo exceeded our expectations for quality and creativity. Whether drafting the storyboard or executing the final product, their team always gave their full effort. It was nice to work with a partner who was on the same page.

Are there any areas they could improve?

Although they were not the most cost-effective option, Epipheo offered outstanding quality that will last us several years.

Do you have any advice for potential customers?

Working with a full-service video production company like Epipheo was an excellent investment because they had the resources to deliver a ton of original content at no extra cost.  

5.0
Overall Score Epipheo is miles ahead of their competitors.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They executed the timeline flawlessly.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I will definitely refer them to any company that is looking for a creative partner.

Video Production for Software Company

"Epipheo was there from start to finish."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2018 - Ongoing
Project summary: 

Epipheo produced a video that showcased a management software company’s products and their background. The team hired a voiceover artist and assisted with crafting the script.

The Reviewer
 
201 - 500 Employees
 
Boston, Massachusetts
Public Relations Manager, IP Management Software Company
 
Verified
The Review
Feedback summary: 

Epipheo exceeded expectations, meeting the vision and goals of the project. They’re strong creative thinkers, delivering helpful and well-thought-out suggestions. Their responsiveness supplemented their professional management style. Expect a production team that listens and delivers.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the public relations manager at an IP management software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Epipheo?

We were looking for a video that would best introduce our new products — the footage needed to tell our company story and journey with our client committee.

SOLUTION

What was the scope of their involvement?

Epipheo managed all of the video production aside from the third-party voiceover artists that they worked with. We wrote the script, and they provided recommendations on how to tweak and update it.

What is the team composition?

The team has five people. My main points of contact are Tracey (Producer, Epipheo) and Chris (Managing Creative Director, Epipheo).

How did you come to work with Epipheo?

We found Epipheo after doing an extensive search on the top video vendors. After narrowing it down, I reached out to about ten of them. Epipheo had the full package.

How much have you invested with them?

We spent between $20,000–$25,000.

What is the status of this engagement?

Our engagement started in November 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Epipheo was there from start to finish. Their creative team helped us envision how the messaging could become bigger and turned it into a compelling video. We’re in a complex industry, and their team obtained the goals we were looking for. Along with creating our vision, they communicated the right message to the right audience in the best way.

How did Epipheo perform from a project management standpoint?

There are some weeks where we talk multiple times a day and others where we didn’t communicate as much. We used email, conference calls, and phone calls to one person on their team. They do a fantastic job taking our ideas and merging them with their suggestions. During our first review cycle with them, their team provided recommendations for the script. We then put it ours and combined the two.

What did you find most impressive about them?

Epipheo’s team is extremely professional and responsive. We were impressed by the video file they sent over, which explained the direction they went in. It spoke volumes to us as a video vendor to see that in the first few days of working with them. In terms of listening to our requests, they were easy to work with and came up with the best solutions.

Are there any areas they could improve?

It’s great to work with a group that you can call and have them answer immediately. I also understand that they didn’t necessarily have that because of their workload. They can’t pick up phone calls every single time. I don’t have anything else for them to improve.

Do you have any advice for potential customers?

Clients should know the type of video they’re interested in. Take a look at their site and see all the different options. Think of what would work best for your company. Draft a script and send it to them, so they have an idea and something to work off of. I strongly recommend Epipheo.

5.0
Overall Score Epipheo made the process as smooth as possible.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were responsive and great at meeting deadlines we requested.
  • 4.0 Cost
    Value / within estimates
    It’s a little high, but the quality is there.
  • 5.0 Quality
    Service & deliverables
    They were professional and responsive. The quality is what you pay for.
  • 5.0 NPS
    Willing to refer
    I recommend them as long as they have the budget.

Video Production for Bank

"Epipheo made us feel like they were more of a partner than a vendor."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. - Apr. 2019
Project summary: 

Epipheo delivered explainer videos that provide an overview of two healthcare savings accounts. They produced six videos that are each roughly a minute and a half in duration.

The Reviewer
 
10,000+ Employees
 
Cincinnati, Ohio
Jan Pynappel
Vice President & Senior Product Manager, Fifth Third Bank
 
Verified
The Review
Feedback summary: 

Although the videos were only recently published, they’ve received positive feedback from internal stakeholders. Flexible and efficient, the team met short deadlines and made significant changes when necessary. Customers can expect clear explanations, regular communication, and a creative approach.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a senior product manager at Fifth Third Bank, one of the largest financial services providers in the US. I oversee our consumer-directed healthcare product line.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Epipheo?

We hired Epipheo to produce educational videos for our health savings accounts (HSAs) and flexible spending accounts (FSAs). We needed to tailor the videos for the end users of the accounts.

What were your goals for this project?

Our goal was to provide a high-level overview of what an HSA and FSA are. We wanted to explain how they work, the differences between each account, and how consumers can benefit from them.

SOLUTION

How did you select this vendor?

I received internal referrals from our marketing department and private banking team. They told me that Epipheo did quality work, that they were very responsive, and that they quickly understood products and concepts.

Describe the video(s) and the process in detail.

We had an initial meeting to discuss the project and what we wanted to accomplish. During this meeting, the Epipheo team explained the process clearly and what the expectations should be from both parties. From there, they scheduled a series of calls between the project start date and end date. We had several meetings to develop and finalize scripts, review proposed artwork, and make final edits to the videos. Epipheo produced six videos in total, each one lasting approximately 90 seconds.

What was your vendors' project management or feedback process?

The Epipheo team let us request necessary changes throughout the project. As we were finishing up the first three videos, our digital team suggested that we include captions and descriptions. Epipheo hadn't done this before but worked diligently to come up with the solution within a short period. Our overall timeline was tight, but Epipheo worked hard to meet every milestone.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve been able to publish all of the videos that they created. Although it’s too soon to evaluate their impact, we’ve received favorable feedback from team members within our bank.

How effective was the workflow between your team and theirs?

Epipheo honored our timelines and clearly explained each step of the process. At the same time, they were flexible regarding the changes we wanted to make. They held every call as planned, and all parties were always in attendance.

What did you find most impressive about this company?

I found Epipheo to be very creative in their approach. They were always able to provide solutions on how to best communicate what we wanted to get across with each of the videos.

Are there any areas for improvement?

I can’t think of any. This was the first time that I was ever engaged with a company to produce videos, and Tracey (Producer, Epipheo) and the team made me feel at ease throughout the project. Epipheo made us feel like they were more of a partner than a vendor.

5.0
Overall Score Epipheo is easy to work with and delivers high-quality work.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    All meetings were held as scheduled.
  • 4.0 Cost
    Value / within estimates
    The cost was higher than others we spoke to, but we're happy with the results.
  • 5.0 Quality
    Service & deliverables
    The final output was clear and concise.
  • 5.0 NPS
    Willing to refer
    This was a great partnership.

Animated Product Videos for Software Solutions

"We felt like one team."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. - Mar. 2019
Project summary: 

Epipheo created animated product promotion videos. They created a script and storyboard before producing the videos.

The Reviewer
 
201-500 Employees
 
Raleigh, North Carolina
Parker Ennis
Product Marketing Manager, CloudBees
 
Verified
The Review
Feedback summary: 

The finished videos have received positive feedback internally and from viewers. Epipheo worked from an iterative feedback process to satisfy expectations. Expect a team who can meet project requirements and create entertaining deliverables.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the product marketing manager for Jenkins at CloudBees. We’re building the world's first end-to-end continuous software delivery system.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Epipheo?

I needed multiple animated videos to explain and promote products within our suite.

What were your goals for this project?

I wanted to break down complicated concepts and technical pieces into easily understandable videos.

SOLUTION

How did you select this vendor?

We worked with them previously.

Describe the video(s) and the process in detail.

They made a plan, received our vision and information for the video, and helped create the script and entire storyboard. They then moved into production.

What was your vendors' project management or feedback process?

We reviewed their work and gave them feedback at the end of each iteration.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve received great feedback about the video from viewers. It gets our points across in a timely manner and it’s entertaining.

How effective was the workflow between your team and theirs?

Their process was seamless and we all worked well together.

What did you find most impressive about this company?

They listened intently to our feedback and turned around edits very quickly. We felt like one team.

Are there any areas for improvement?

No, I’m completely satisfied.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were flexible.
  • 5.0 Cost
    Value / within estimates
    Great value for the product.
  • 5.0 Quality
    Service & deliverables
    They delivered quality creative materials.
  • 5.0 NPS
    Willing to refer

Video Production for Critical Communications Company

"Epipheo brought a level of expertise and partnership we hadn't seen for a project of a similar scope before." 

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. - Sept. 2018
Project summary: 

Epipheo produced five explainer videos describing a new system of software offerings. They contributed to concept and script development and provided both production and animation services.

The Reviewer
 
10,000+ Employees
 
Chicago, Illinois
Marketing Manager, Critical Communications Company
 
Verified
The Review
Feedback summary: 

The videos supported a successful product launch and continue to educate internal stakeholders. Disciplined and experienced, Epipheo provided original insights into the production process and ensured tasks were followed-through on. Customers can expect a feedback-oriented partner.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a marketing manager at a mobile communications company. We’re an international critical communications and software company that works with public safety agencies, infrastructure, and businesses that require purpose-built communications networks and operational software.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Epipheo?

Our public safety software team had just rebranded the portfolio and we needed a series of videos to clearly explain and bring to life the breadth of our capabilities.

What were your goals for this project?

We wanted to educate internal and external audiences about our offerings and establish ourselves as a legitimate player in the industry. We also needed to differentiate ourselves by showing the end-to-end nature of our suite in a highly fragmented market.

SOLUTION

How did you select this vendor?

We wanted to explore vendors who could build upon our existing brand guidelines, but present a new take on them for our software portfolio. Epipheo showcased expertise and understanding of the style and content we wanted to bring to life.

Describe the video(s) and the process in detail.

We created five videos in total, an overarching video that reflected our entire suite and four others that delved into specific sub-categories. Epipheo provided everything from creative conceptualization and scriptwriting to comprehensive production and animation. The videos were used in marketing campaigns and internal education efforts.

What was your vendors' project management or feedback process?

We interacted with approximately four people regularly: an account manager, the creative director, a project manager, and a designer. Feedback was consistent, and revisions were well explained via video messages from the creative director. This was incredibly helpful for understanding why they did what they did.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

These videos contributed to the successful launch of our software platform. We’ve implemented Epipheo’s creative direction at tradeshows as well as in new content that we’ve since developed. The videos themselves have gathered thousands of views on YouTube, but more importantly, they’ve become an invaluable resource to orient our sales teams and internal personnel.

How effective was the workflow between your team and theirs?

Their two managers were highly communicative and held all parties accountable for their responsibilities, which we very much appreciated. We primarily worked through email, our preferred method.

What did you find most impressive about this company?

Epipheo brought a level of expertise and partnership we hadn't seen for a project of a similar scope before. They helped guide development and provided suggestions based on their experience. 

Are there any areas for improvement?

No, nothing comes to mind.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Production for Lab Manufacturer

“The animation is easy to follow, and Epipheo’s technological advantage is clear.”

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2018 - Jan. 2019
Project summary: 

Epipheo produced an animated instructional video to accompany a product release. They developed the storyboard, designed the animations, and executed the final edits.

The Reviewer
 
51-200 Employees
 
San Diego, California
Kyle Briggs
Marketing Manager, Biotix
 
Verified
The Review
Feedback summary: 

Although the instructional video has not been officially released, its impeccable quality is already generating a lot of praise. Epipheo’s streamlined development process enhanced their creative talent. They successfully transformed the abstract concept into a tangible business asset.

The client submitted this review online.

BACKGROUND

Introduce your business and what you do there.

I'm the marketing manager at Biotix. We manufacture consumables for the scientific market.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Epipheo?

With the launch of our new tip and pipette system, we wanted to make a companion video to demonstrate the latest technology for our consumers.

SOLUTION

What was the scope of their involvement?

Epipheo was brought in to produce an animated video that explains the ergonomic benefits of our product in a way that connects with our audience. After deciding on the best animation style, they moved on to develop a rough storyline with a few visualizations. They allowed us to make edits to the storyboard throughout the process, and their team followed up with a quick execution. Once our distributors submit their additional content, we will launch the video via a social media and email campaign.

How did you come to work with Epipheo?

We received quotes from several video production companies but ultimately decided on Epipheo. Although they weren’t the most affordable option, they had the most impressive demo reel.

How much have you invested with them?

We spent less than $50,000 for the video.

What is the status of this engagement?

The project lasted from November 2018–January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

While it’s too early to measure the impact that the videos will have on our business, everyone within our organization is pleased with their work. The animation is easy to follow, and Epipheo’s technological advantage is clear.

How did Epipheo perform from a project management standpoint?

Epipheo has nailed the video design process down to science. Their meticulous planning made the collaboration remarkably smooth and precise. In addition to mapping out every single detail of the development stage, they scheduled meetings before each phase so that we could review their progress and make necessary changes. They always delivered their edits within the same week.

What did you find most impressive about them?

The level of efficiency within their organization is unmatched. Our engagement with Epipheo is unarguably the most pleasant outsourced project I’ve worked on in my entire career. Additionally, their efforts resulted in a high-quality asset that will be very useful for us.

Are there any areas they could improve?

I enjoyed working with Epipheo, and I look forward to using their services again in the future.

5.0
Overall Score Epipheo delivered seamless project management, quality work, and great ideas.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They accommodated our busy schedule with flexible meeting times and accurate meeting minutes.
  • 5.0 Cost
    Value / within estimates
    Their prices are reasonable considering the impeccable quality.
  • 5.0 Quality
    Service & deliverables
    The animation was everything that we wanted and more.
  • 5.0 NPS
    Willing to refer
    It was a privilege to work with them.