epicX

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of an IT company.

Describe what your company does in a single sentence.

Our company is an online tools platforms that provides all sorts of web tools free for everyone.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire epicX to accomplish?

• Develop Website
• Add multiple tools on the website

SOLUTION

How did you find epicX?

Online Search

Why did you select epicX over others?

• High ratings
• Pricing fit our budget

How many teammates from epicX were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to revamp our website and integrate several tools to better serve our users. The scope included creating a new, modern design, optimizing site performance, and adding functional tools such as analytics dashboards, user-friendly navigation features, and a content management system. epicX provided us with three full-stack developers who handled both the frontend and backend development, ensuring the website was scalable, secure, and aligned with our business needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The updated website was delivered on time and has already made a noticeable difference. We've seen a significant increase in user engagement since launch, and the new tools have streamlined our internal processes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. Their team was always available to listen us and implement the necessary changes.

What was your primary form of communication with epicX?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

epicX impressed us with their end-to-end capabilities. The developers they provided were equally skilled in frontend and backend, which meant we didn't have to juggle multiple teams. Their ability to integrate seamlessly with our workflow and adapt quickly to our evolving requirements made the experience smooth and effective.

Are there any areas for improvement or something epicX could have done differently?

The only area we'd suggest is more documentation throughout the development process. While they did deliver technical handovers, additional detailed notes would have made knowledge transfer even smoother.

BACKGROUND

Please describe your company and position.

I am the Client Service Professional of Smart Benefits

Describe what your company does in a single sentence.

Smart Health Benefits is a platform that simplifies and democratizes employee benefits for SMEs, including insurance, OPD, provident funds, and other employee benefits.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire epicX to accomplish?

• Staff Augmentation
• Offshore Resources

SOLUTION

How did you find epicX?

• Online Search
• Referral

Why did you select epicX over others?

Pricing fit our budget

How many teammates from epicX were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We required developers but were limited with the budget. Hired  5 pre-vetted developers across backend, frontend, and DevOps roles from epicX.

• Launched our product within our timeline
• Embedded all the features discusses
• Secure data layers
• Saved our cost

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Our product launched within any errors within the prescribed timeline
• All features embedded
• Secure data layers
• We acheive 50–65% cost savings on hiring

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• They were 24/7 active for any of our needs.
• Items were delivered even before time
• Excellent project management, no escaping from pressure.

What was your primary form of communication with epicX?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Affordable pricing
• A team of expert developers
• Willing to accept all challenges

Are there any areas for improvement or something epicX could have done differently?

No, from onboarding process to development. Everything was perfect

BACKGROUND

Please describe your company and position.

I am the Client Relations Specialist of Rosa

Describe what your company does in a single sentence.

Healthcare platform, where user can book their appointments with their specialist doctors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire epicX to accomplish?

• Chatbot Solution
• Developer Outsourcing

SOLUTION

How did you find epicX?

Online Search

Why did you select epicX over others?

Pricing fit our budget

How many teammates from epicX were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to get a AI-powered healthcare appointment assistant platform. Epicx provided us with

• 2 dedicated, cost-effective developers
• AI-powered healthcare appointment assistant platform

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We got an AI-driven chatbot solution that reduced appointment scheduling time for our users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Excellent response delivery
• Highly expert and dedicated developers
• The CEO was always available in case of any query

What was your primary form of communication with epicX?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Expert developers
• Cost-effective
• Pressure handlers

Are there any areas for improvement or something epicX could have done differently?

No, everything is perfect.