Elsewhen Reviews (4), Pricing, Services & Verified Ratings

Digital Product Consultancy

Elsewhen is a digital product consultancy helping leaders harness a cutting edge approach to design and technology to deliver positive impact for their organisations.

We've trusted by the likes of Google, Inmarsat, Spotify, Mastercard, Citi, Bupa and Microsoft.

We help our partners in three distinct ways:

Digital strategy

Min project size
$100,000+
Hourly rate
Undisclosed
Employees
50 - 249
Year founded
Founded 2011

Service Lines

Business Consulting: 20%
Custom Software Development: 20%
Enterprise App Modernization: 20%
IT Strategy Consulting: 20%
UX/UI Design: 10%
Web Design: 10%

Select Focus Area

Business Consulting Focus

Operational Change Consulting: 30%
Change Management Consulting: 25%
Strategy Development Consulting: 25%
Due Diligence Consulting: 20%

CMS Focus

Drupal CMS: 100%

Frameworks and CMS

Django: 12%
Angular: 11%
NodeJS: 11%
Other frameworks and CMS: 11%
React: 11%
React Native: 11%
Ruby on Rails: 11%
Symfony: 11%
VueJS: 11%

User Experience Focus

UX Strategy: 34%
Usability Testing: 33%
User Research: 33%

Industries

Financial services: 35%
Telecommunications: 25%
Business services: 10%
Information technology: 10%
Medical: 10%
Advertising & marketing: 5%
Consumer products & services: 5%

Clients

Enterprise (>$1B): 60%
Midmarket ($10M - $1B): 40%

Pricing Snapshot

Min. project size $100,000+

Avg. hourly rate Undisclosed

Rating for cost 4.5 /5

What Clients Have Said

Elsewhen is recognized for providing good value for cost, with clients highlighting their effective project management and timely delivery. While specific project costs weren't disclosed, reviews suggest a strong alignment of pricing with quality outcomes across various projects.

This summary is based on verified Clutch reviews.

Most Common Project Size

$50,000 - $199,999 based on 1 review

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Elsewhen Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.9
Cost 4.5
Willing to Refer 5.0

Top Mentions

Review Highlights

No Significant Improvement Areas

Clients did not identify major areas for improvement, suggesting a high level of satisfaction with Elsewhen’s performance across different projects.
Effective Virtual Communication

Despite clients' preference for in-person interactions, Elsewhen’s virtual communication was effective in delivering high-quality work and meeting project goals.
Proficient in Customer Journey Enhancements

Elsewhen helped a communications company redesign the customer journey, leading to improved scores. They demonstrated high competence and emotional intelligence in engaging with different team members.
Positive Client Feedback

Elsewhen's projects received positive feedback from both internal and external users, indicating successful user-centered design and implementation.
Commendable Project Management

Multiple reviews highlight Elsewhen's strong project management skills, timely deliveries, and proactive approach. Clients appreciated their regular updates and transparent communication.

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Elsewhen Reviews

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Architectural Design Branding Business Consulting Digital Strategy Graphic Design Logo Marketing Strategy Print Design Product Design Social Media Marketing UX/UI Design Web Design Web Development
Digital Signage Design
+5
Confidential
Oct. 2022 - Mar. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Top to bottom, the quality of thought and execution was unparalleled."

Jun 20, 2023

President, Elizabeth's Smile

Jeff Kimball

Other industries
London, England
1-10 Employees
Online Review
Verified

Elsewhen provided branding strategies, web development, and UI/UX design for a child support organization. The team was also responsible for logo design and developing the client's brand architecture.

Elsewhen’s work was met with positive acclaim, thanks to the successful delivery of a new branding and website. The team was highly responsive, and internal stakeholders were particularly impressed with the vendor's strategic and creative prowess.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President of Elizabeth's Smile

Describe what your company does in a single sentence.

We support children and caregivers where a parent is terminally ill.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elsewhen to accomplish?

Create our brand architecture
Create our website template
Create our key product UI and UX - online community for grieving children

SOLUTION

How did you find Elsewhen?

Referral

Why did you select Elsewhen over others?

High ratings
Great culture fit
Good value for cost
Company values aligned

How many teammates from Elsewhen were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ElseWhen built our brand from scratch, working closely with us as partners to develop our brand, brand strategy and all key deliverables as we launched our nonprofit focused on supporting children with a terminal illness. ElseWhen started by diving deep into our business and understanding our goals. From there, they developed our brand, including logo, and the entire brand architecture.

This was followed by the creation of our website template, which was fully integrated with the branding, on-message and powerful. Next they dove deep into our work, helping us create the UI and UX for our signature product - an online community supporting grieving children and their caregivers. In 30 years of business, I have never worked with a firm as good as ElseWhen - top to bottom, the quality of thought and execution was unparalleled.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Literally, every aspect of our brand, our website and an online community called the Smile Network.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All the work they did was on-time, on-budget and of the highest caliber. They adroitly managed the work, with all plans transparently reviewed weekly and full-buy in on all actions.

What was your primary form of communication with Elsewhen?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The unique combination of strategic acumen combined with high-quality strategic creative executions.

Are there any areas for improvement or something Elsewhen could have done differently?

There was nothing they needed to improve on.

RATINGS

5.0

UX/UI Design
$50,000 to $199,999
Sep. 2022 - Jan. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 3.5

Willing to Refer: 5.0

"Elsewhen was proactive and set a good cadence for the work."

Mar 5, 2024

VP Customer & Commercial Experience, Communications Company

Ralph Yates

Telecommunications
London, England
1,001-5,000 Employees
Online Review
Verified

A communications company hired Elsewhen to install and maintain hardware on maritime vessels. Moreover, the team overhauled and redesigned the UX/UI of the client's customer journey.

Elsewhen's work improved the client's score on the in-scope customer journeys, meeting expectations. The team had commendable project management, methodology, and competence. They were proactive and worked efficiently. The quality of their resources and their emotional intelligence were impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the VP Customer and Commercial Experience of a communications company

Describe what your company does in a single sentence.

Satellite communications

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elsewhen to accomplish?

Improve the customers experience with the installation of new services

SOLUTION

How did you find Elsewhen?

Referral

Why did you select Elsewhen over others?

Close to my geographic location
Great culture fit
Referred to me

How many teammates from Elsewhen were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The installation and maintenance of hardware on Maritime vessels is time and quality sensitive. Elsewhen helped us understand the current customer journey in more detail, what customers valued and helped redesign the journey to ensure the customer experience was improved.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Outcomes of the work was the improved scores on the in scope customer journeys

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management, the methodology and the competence of individuals was high. Elsewhen was proactive and set a good cadence for the work

What was your primary form of communication with Elsewhen?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The quality of the resources on the project, principally their emotional intelligence and ability to engage different people and characters across the team.

Are there any areas for improvement or something Elsewhen could have done differently?

The work was virtual by choice. Doing in person would be my preference going forward. That said, the quality of the work and outcomes were achieved by doing everything virtually.

RATINGS

5.0

"Experience very good. Very professional outfit with clear open conversations to deliver what was expected."

Business Consulting Enterprise App Modernization UX/UI Design Web Design Web Development
Confidential
Dec. 2022 - Jan. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Very satisfied with the results, and I wouldn't hesitate to continue working with Elsewhen again."

Jul 4, 2023

Sr. Product Manager, Transportation Company

Anonymous

Other industries
Switzerland
1,001-5,000 Employees
Online Review
Verified

A transportation company hired Elsewhen to develop and design a microsite. The team was responsible for implementing a CO2 calculation feature, prototyping, testing, and graphic design.

Elsewhen successfully delivered the project on time and within budget, much to the client's delight. The team was highly communicative throughout the project, and internal stakeholders were particularly impressed with the vendor's creative design expertise and collaborative approach.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Senior Product Manager of a transportation company

Describe what your company does in a single sentence.

Travel industry trade association

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elsewhen to accomplish?

Create a global CO2 based microsite for the industry

SOLUTION

How did you find Elsewhen?

Referral

Why did you select Elsewhen over others?

High ratings
Great culture fit
Good value for cost
Referred to me

How many teammates from Elsewhen were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design Sprint to create a comprehensive CO2 related microsite, considering the full customer journey around CO2 calculation, explanations and a payment section for contributions. Deliverables included: Workshop facilitation of multiple internal stakeholders, Preparation, Sketching, Prototype MVP designs, Testing & validation of internal & external users, finalising designs for IT development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Approved design with positive customer feedback delivered on time & within budget

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Regular communication, thorough preperation, clear documentation. Listened to our needs as a business and considered the complex internal requirements whilst maintaining focus on the end users.

What was your primary form of communication with Elsewhen?

Virtual Meeting

What did you find most impressive or unique about this company?

Focus on design expertise & idea generation, with great collaborative spirit.

Are there any areas for improvement or something Elsewhen could have done differently?

Very satisfied with the results, and I wouldn't hesitate to continue working with Elsewhen again.

RATINGS

5.0

Custom Software Development UX/UI Design
Google app engine
+1
Confidential
Jan. 2021 - Ongoing

4.5

Quality: 4.5

Schedule: 4.5

Cost: 4.5

Willing to Refer: 5.0

"They have an excellent team with a strong focus on clean UI/UX."

Jul 2, 2023

Head of Platform Development, GroupM Nexus

Sofyan Yousaf

Advertising & marketing
London, England
5,001-10,000 Employees
Online Review
Verified

Elsewhen provides ongoing custom software development services for a media investment firm. The team is responsible for UI/UX design and implementing a digital media planning solutions platform.

Elsewhen consistently delivers their tasks and updates on time, much to the client's delight. The team is agile from a project management standpoint, and internal stakeholders are particularly impressed with the vendor's UI/UX expertise.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Head of Platform Development of GroupM Nexus

Describe what your company does in a single sentence.

Media Investment business supporting WPP Agencies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elsewhen to accomplish?

Build best in class technology
Provide amazing UI/UX
Scalable Enterprise Solution

SOLUTION

How did you find Elsewhen?

Worked with them across other projects

Why did you select Elsewhen over others?

Successfully completed previous initiatives

How many teammates from Elsewhen were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Build an enterprise-level, cookieless digital media planning solution. Enable us to rapidly scale across multiple markets.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On-time delivery User satisfaction Scalable technology

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes project was delivered on time. Where more time was needed they identified and shared earlier in the process. Showed progress regularly through the sprint / agile processes and ceremonies.

What was your primary form of communication with Elsewhen?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They have an excellent team with a strong focus on clean UI/UX.

Are there any areas for improvement or something Elsewhen could have done differently?

Not in this case.

RATINGS

4.5

Showing 1-4 of 4 Reviews

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Elsewhen

Digital Product Consultancy

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Reviews

Elsewhen Review Insights

Overall Review Rating

Top Mentions

Review Highlights

No Significant Improvement Areas

Effective Virtual Communication

Proficient in Customer Journey Enhancements

Positive Client Feedback

Commendable Project Management

Reviews mentioning:

Elsewhen Reviews

Web Dev & Branding for Child Support Organization

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Hardware Installation & UX/UI Design for Communications Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Microsite Design & Dev for Transportation Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Custom Software Development for Media Investment Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Contact

Connections