ElkanIO Research Labs

BACKGROUND

Please describe your company and your position there.

I’m the CEO of Max Stack Labs, a web/mobile blockchain development company. I oversee our client and media relationships and technical vision and strategy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ElkanIO Research Labs?

We needed data analytics and business intelligence dashboards in relation to an environmental IoT project we were working on for one of our clients.

What were your goals for this project?

We needed to structure pollution data and deploy an API to create a visual intelligence dashboard that could be monitored by different business organizations.

SOLUTION

How did you select this vendor?

My team selected the vendor based on a technical interview and a review of their previous work.

Describe the project in detail.

We began with a series of discovery meetings and technical sessions to identify our data cleaning strategy. Data from different sources is stored in an Amazon S3 (public cloud storage resource) bucket for cleaning. They extract the data using Python and Boto3 (Amazon development kit associated with Python). The data is then put into a DataFrame structure and pushed to Amazon Redshift for advanced analysis. They also use AWS Cloud9 and a Postman API.

What was the team composition?

Our main point of contact is their CTO. There's a team of data scientists working on the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The first phase of the project is complete. We’re satisfied with their team’s work so far.

How effective was the workflow between your team and theirs?

Their management team communicates their progress to us via Skype and email.

What did you find most impressive about this company?

I’ve been very impressed by the knowledge of their technical leads regarding data analytics and BI. I’ll recommend them to anyone with data science needs. I hope to engage with them again on future projects.

Are there any areas for improvement?

We’ve had a good time working with them. You can always improve, but they have a good base to build on. We wish them luck in their future endeavors.

BACKGROUND

Please describe your company and your position there.

I manage the delivery of solutions for an IT service provider.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ElkanIO Research Labs?

We needed a developer to build a chatbot for automated FAQ.

What were your goals for this project?

We wanted a chatbot which would help users understand our policies and procedures.

SOLUTION

How did you select this vendor?

They were recommended by one of our technology partners.

Describe the project and the services they provided in detail.

They developed our chatbot using Microsoft framework.

What was the team composition?

We were in contact with their team throughout the project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They developed a capable FAQ chatbot.

How was project management arranged and how effective was it?

We had daily standup calls along with occasional extra calls when events demanded them.

What did you find most impressive about this company?

They were responsive and committed to our project.

Are there any areas for improvement?

They should consider improving their testing process.