Elite Digital Agency

BACKGROUND

I am the Manager of Enviro-Loc

Enviro-Loc Interlocking Ltd. is a family-owned landscaping and hardscaping company based in Milton, Ontario. We specialize in transforming outdoor spaces through interlocking driveways, patios, walkways, steps, retaining walls, artificial turf, outdoor lighting, and more. We proudly serve Milton and surrounding communities, focusing on quality craftsmanship, exceptional customer service, and creating beautiful, functional outdoor spaces.

OPPORTUNITY / CHALLENGE

• Generate a consistent volume of qualified leads from homeowners actively looking for interlocking, landscaping, and related outdoor renovation services.
• Increase Enviro-Loc’s visibility across traditional search engines, local search, and emerging AI-driven search experiences for high-value services and target markets.
• Build and continuously improve a professional digital presence that clearly communicates Enviro-Loc’s services, expertise, work quality, and value to prospective customers.

SOLUTION

Referral

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

2-5 Employees

Elite Digital Marketing was hired to handle our website design and development, search engine optimization (SEO), and blog content creation. Their scope of work includes designing and maintaining our website, improving our online visibility and search engine rankings, and creating SEO-focused blog content to help attract potential customers.

RESULTS & FEEDBACK

Monitor website engagement, conversion performance, and the effectiveness of landing pages and content in driving leads.

Track qualified website inquiries, free estimate requests, conversion rates, cost per lead, and overall lead volume generated through organic and paid channels.

Measure organic search traffic, keyword rankings, local search visibility, geographic performance, and growth in visibility for priority services and markets.

Their project management has been excellent. The team is very hands-on, responsive, and always available to answer questions or address any concerns. Communication has been great throughout the entire process, and they consistently make us feel like a priority. They're proactive, easy to work with, and always willing to go the extra mile to meet our needs.

• Virtual Meeting
• Email or Messaging App

What impressed us most was their genuine willingness to help and provide guidance whenever we needed it, even when it fell outside their scope of work. They consistently go above and beyond, offering valuable advice and support without hesitation. It really feels like they care about our business and its success, rather than just the services they're hired to provide.

At this time, we don't have any areas for improvement to highlight. Our experience with Elite Digital Agency has been very positive, and they've consistently been responsive, supportive, and easy to work with. We're very happy with the partnership.

BACKGROUND

Please describe your company and position.

I am the Camp Director/Owner of Camp Tamarack Ltd

Describe what your company does in a single sentence.

Camp Tamarack Ltd is an overnight co-ed summer camp and Out Education Centre in Muskoka Canada

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elite Digital Agency to accomplish?

• Create a modern, professional, and easy-to-use website that clearly communicates the Camp Tamarack experience and presents the organization in the strongest possible way online.
• Improve organic search visibility so prospective families can more easily discover Camp Tamarack and learn about its programs and offerings.

SOLUTION

How did you find Elite Digital Agency?

Referral

Why did you select Elite Digital Agency over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Elite Digital Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elite Digital designed and developed Camp Tamarack’s website, including the overall user experience, visual design, responsive website development, content implementation, testing, and launch support. Elite also provided search engine optimization to improve the website’s organic visibility and help prospective families more easily discover Camp Tamarack and its programs online.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Track organic search traffic, keyword visibility, search engine rankings, and overall growth in discoverability through SEO.

Monitor website traffic, user engagement, page performance, and how effectively visitors interact with key camp information and content. In addition current and new clients positively commented on the website, content and values

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team consistently met deadlines, communicated effectively, and quickly addressed any feedback or issues.

There was always a "check" before finalizing a section, change, etc

What was your primary form of communication with Elite Digital Agency?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The care the team took in all aspects of the project. The assigned Elite staff took time to understand the company, its owners/directors and the ultimate mission of company and ultimately the projected outcomes for the project. Rob Burko, in particular was a presence and always had his finger on the pulse and accessible if needed. Rob was the first contact we made initially, he was the referred to us by someone who worked with him and his company.  Rob delivered always.

Are there any areas for improvement or something Elite Digital Agency could have done differently?

At this time, there is no comment

BACKGROUND

I am the CEO of Brown & Cohen Communications & Public Affairs Inc.

Public relations, agency

OPPORTUNITY / CHALLENGE

• Maintain a professional, modern digital presence that reflects Brown & Cohen’s expertise, capabilities, and reputation while presenting the brand in the strongest possible way.
• Use the website as a key marketing and credibility tool to showcase services and experience, engage prospective clients, and support new business inquiries.

SOLUTION

Referral

• High ratings
• Great culture fit
• Referred to me

2-5 Employees

Elite supports Brown & Cohen with ongoing digital strategy and technology services. Our work has included website design and development, hosting, maintenance, security, content and website updates, ongoing enhancements, and technical support. We also manage and support the company’s Google Workspace environment. Our role is focused on maintaining a professional, reliable digital presence that effectively represents the Brown & Cohen brand and supports its ongoing business development efforts.

RESULTS & FEEDBACK

Monitor website traffic, engagement, contact inquiries, and other indicators that prospective clients are finding and interacting with the firm online.

Maintain a secure, reliable, and up-to-date website with strong uptime, usability, performance, and ongoing technical support.

The team always meets deadlines are always available and addresses any of our issues or concerns at any time

Email or Messaging App

The team always looks at our individual needs and finds workable solutions to any challenges

None that I can think

BACKGROUND

Please describe your company and position.

I am the Camp Director of JCC of Greater Pittsburgh

Describe what your company does in a single sentence.

We have a variety of programmings that serve our community from infant to 100 (or older!).

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elite Digital Agency to accomplish?

• Support the Camp team to learn how to update and edit/create pages on their own.
• Create an engaging, easy-to-use website that serves current camp families and strengthens the camp’s connection with the broader community.
• Attract prospective camp families, clearly communicate the camp experience, and support inquiries and registrations through a strong digital presence.
• Continuously improve and maintain the website so it remains secure, reliable, current, optimized for search, and responsive to the camp’s evolving needs.

SOLUTION

How did you find Elite Digital Agency?

They had worked with a previous employee of our organization

Why did you select Elite Digital Agency over others?

• Pricing fit our budget
• Referred to me
• Communication was incredible

Describe the scope of work in detail. Please include a summary of key deliverables.

Initially it was helping us develop our website, then it became a whole lot more, which including advising us on SEO optimization, teaching new team members how to edit on their own, consulting with us on new page ideas (and then building out those ideas).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Strong website engagement and continued generation of inquiries and interest from prospective camp families.

Improved organic search visibility and an increasingly useful content experience through ongoing SEO, content updates, and new page development.

Consistent website uptime, ongoing maintenance and security, timely platform updates, and a reliable user experience for families throughout the year.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Top notch project management. They excelled at communicating what they were doing and what they needed from us to do their thing.

What was your primary form of communication with Elite Digital Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It sort of sounds like a broken record, but their communication and follow through.

Are there any areas for improvement or something Elite Digital Agency could have done differently?

None.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing and communications co-director of Advancing Black Talent in Pharma (ABTiP), a nonprofit organization that supports the development and advancement of Black professionals in Canada’s pharmaceutical and life sciences industries through education, mentorship, networking, and advocacy for diversity and inclusion.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elite Digital Agency to accomplish for ABTiP?

As a nonprofit, finances and domain expertise are scarce resources, especially when broader community awareness and membership growth are key objectives for the organization to drive. Elite Digital Agency brings a very specific skill set and domain expertise in life sciences-focused digital and traditional marketing. The agency works with a considerable number of top-tier global life sciences companies, many of whom are community stakeholders that we also wish to build relationships with. For these reasons, and many more, we felt that Elite Digital Agency was the right partner for our organization.

SOLUTION

What was the scope of their involvement?

Elite Digital Agency is engaged with us in several ways, including helping us obtain nonprofit access to digital marketing tools and resources, such as the Google Grant; designing refreshed brand and marketing collateral, especially for use in digital channels (email, social media); and digital channel use audits and recommendations. The team has designed a refreshed ABTiP logo in recognition of our five-year anniversary, produced related brand collateral (e.g., social media and email templates, PowerPoint, and letterhead templates), and provided use guidance for our team members to employ when using these assets.

What is the team composition?

We work with 2–5 teammates from Elite Digital Agency.

How did you come to work with Elite Digital Agency?

We found them through networking. We chose them over other options because they were a great culture fit, their company values aligned with ours, and they had personal engagement.

What is the status of this engagement?

We started working with them in February 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Elite Digital Agency has refreshed our brand image and given it a cleaner, more modern feel. Although I don’t have quantitative data that suggests this at this time, we hope to see the results of this effort in the coming months, as the produced materials have just been put into use. Our organization's board is thrilled with the refreshed branding and related materials. We’re also very grateful to Elite Digital Agency for helping us secure the Google Grant funding, which should allow us to further drive both general awareness and event- and campaign-specific awareness.

How did Elite Digital Agency perform from a project management standpoint?

The Elite Digital Agency team works efficiently and promptly. We mainly communicate through virtual meetings.

What did you find most impressive about them?

Especially since this is nonprofit work, Elite Digital Agency has treated us just as professionally and diligently as they would any paying client.

Are there any areas they could improve?

I can’t think of anything for them to improve.

BACKGROUND

Please describe your company and position.

I am the Operations of Jolly Snacks Vending

Describe what your company does in a single sentence.

Jolly Snack supplies vending and coffee machines to businesses in Southern Ontario.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elite Digital Agency to accomplish?

• Lead Generation
• Brand Awareness

SOLUTION

How did you find Elite Digital Agency?

• Online Search
• Referral

Why did you select Elite Digital Agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Elite Digital Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elite Digital was responsible for the full marketing strategy, cross channel digital media including search, display, & social, conversion optimization, ad creative, analytics, and SEO.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We needed highly qualified leads to help grow our business, and the team at Elite Digital exceeded our expectations. We established certain KPIs and targets, and right out of the gates the Elite team crushed them. They have helped to propel our business forward in so many ways. Best of all is that the leads are targeted and qualified, so we're not wasting time with leads that can't convert.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our project manager at Elite Digital is awesome. Everything is tracked in such detail, that we always trust they will deliver on time and on budget. When they commit to something, they always get it done. They are the most reliable vendor we've ever worked with in the marketing space. Plus our Project Manager was also really friendly and great to work with.

What was your primary form of communication with Elite Digital Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The determination and drive to exceed our expectations were felt right out of the gates. We never felt like "just another client". Our client services team really did feel like an extension of our team. We often didn't know best practices, but the team took the time to explain everything and always made good suggestions. Our business is so different than the digital marketing world of Elite Digital, but we always feel like we're in good hands with trusted experts.

Are there any areas for improvement or something Elite Digital Agency could have done differently?

Keep doing what you're doing! My only regret is that I didn't start working with them sooner, as it took me a few tries before I found the long term agency partner we were looking for.

BACKGROUND

Please describe your company and position.

I am the Director of Operations of Goldview Property Management Ltd

Describe what your company does in a single sentence.

Goldview Property Management Ltd. is an independent, service-oriented property management firm based in Toronto, Ontario. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elite Digital Agency to accomplish?

• Promote and Market Buisness

SOLUTION

How did you find Elite Digital Agency?

Referral

Why did you select Elite Digital Agency over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Elite Digital Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have worked with Elite Digital Agency on our website design and ongoing digital marketing support, and our experience has been very positive. Their team has been professional, responsive, and attentive to our needs throughout the process. The website design was well executed, with a clean, modern, and professional look that aligns with our company's image. 

Deliverables were completed in a timely manner, and the team was accommodating and efficient in addressing feedback and making adjustments as needed. Overall, we have been very pleased with the quality of their work, communication, and commitment to delivering results. We would gladly recommend Elite Digital Agency to other businesses looking for website design and digital marketing support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased website traffic as long as fuction. 24/7 support. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always delivered items on time. Great communication. Frequent updates 

What was your primary form of communication with Elite Digital Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

Their customer service. Timely responses, detailed updates. Friendly and knowledgeable staff

Are there any areas for improvement or something Elite Digital Agency could have done differently?

None come to mind. We were very happy with their service 

BACKGROUND

Introduce your business and what you do there.

I’m the senior brand manager of Westbow Group of Companies, a real estate development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Elite Digital Agency?

We needed support with our real estate development projects to decrease our cost per lead, drive efficiencies, and improve our overall digital and lead generation performance to sell more homes.

SOLUTION

What was the scope of their involvement?

Elite Digital Agency provided strategy and execution for Meta and Google ad campaigns, blog strategy and execution, backlinks, SEO, and AEO strategy execution. The team created the ad content, managed the campaigns, wrote the blogs, and handled technical SEO tasks.

What is the team composition?

We worked with 2–5 teammates from Elite Digital Agency.

How did you come to work with Elite Digital Agency?

We found them through an online search. We chose them because they offered a retainer and did more than just running ad campaigns, including blogs, SEO, and AEO. They also had good strategic thinking.

What is the status of this engagement?

We worked together from October 2025–October 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Elite Digital Agency reduced our cost per lead on both channels and improved our AEO and SEO rankings.

How did Elite Digital Agency perform from a project management standpoint?

Elite Digital Agency delivered on time. We communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

We truly felt like Elite Digital Agency was an extension of our team.

Are there any areas they could improve?

No, there weren’t any.

BACKGROUND

Please describe your company and position.

I am the Executive Director of Clarico Place of York Region

Describe what your company does in a single sentence.

Non=profit that asissts individuals with disabilities 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elite Digital Agency to accomplish?

• Ensure Clarico Place has a professional, reliable website that effectively supports the organization and provides visitors with current, accessible information.
• Provide ongoing technical maintenance, security updates, hosting, and content support so the website remains stable, secure, and up to date.

SOLUTION

How did you find Elite Digital Agency?

Referral

Why did you select Elite Digital Agency over others?

Referred to me

How many teammates from Elite Digital Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To continuously update our website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Maintain strong website uptime, performance, and availability so visitors can consistently access the organization’s information and resources.

Keep the website platform, plugins, and security measures current while completing content updates and technical maintenance as needed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent and timely ALWAYS

What was your primary form of communication with Elite Digital Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

The amazing customer service stood out

Are there any areas for improvement or something Elite Digital Agency could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Founder of TSC

Describe what your company does in a single sentence.

We are a healthcare practice providing specialized services and ongoing support to patients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elite Digital Agency to accomplish?

• Provide comprehensive marketing strategy and execution to support our business.

SOLUTION

How did you find Elite Digital Agency?

Referral

Why did you select Elite Digital Agency over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Elite Digital Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elite Digital provided full-service marketing support, bringing together marketing strategy, creative development, and execution. The scope focused on coordinating our marketing efforts and providing ongoing agency support tailored to our business needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Elite Digital helped us increase the number of high-quality leads we receive each week by 50%. That's a fantastic result for our business, and we couldn't be happier. Seeing their work translate into that kind of growth has been the biggest highlight of working with them.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team consistently met deadlines, communicated effectively, and addressed any issues or feedback. 

What was your primary form of communication with Elite Digital Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most was how willing they were to think outside the box. We could bring them unconventional ideas and they were excited to explore them with us. We loved that openness. They really put the customer first, and we felt heard and supported throughout. That combination of creativity and care made them a fantastic team to work with.

Are there any areas for improvement or something Elite Digital Agency could have done differently?

Nothing major comes to mind. We’ve had a great experience with their team, and they’ve been open to our ideas and feedback along the way.