eGensLab Limited

BACKGROUND

Please describe your company and position.

I am an executive at Graphcy

Describe what your company does in a single sentence.

Graphcy is a Creative Graphic Design Agency. Elevate your Brand.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Egens Lab to accomplish?

• Website Design
• Website Development
• Apps Design.

SOLUTION

How did you find Egens Lab?

Online Search

Why did you select Egens Lab over others?

• Close to my geographic location
• Pricing fit our budget

How many teammates from Egens Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired the agency for website and software design services. Their work included UI/UX design, wireframes, and high-fidelity mockups. Key deliverables were complete design systems, responsive web layouts, and user-friendly interfaces tailored to our platform. Everything was delivered on time and aligned with our vision.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new design significantly improved user engagement and overall usability. We saw a noticeable increase in time spent on the site and a reduction in bounce rates. Internally, the development team was able to implement the designs efficiently thanks to the organized and detailed design system provided.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was smooth and well-organized. They communicated clearly, kept us updated throughout each phase, and were always responsive to our feedback. All deliverables were completed on time, and they were flexible when we needed adjustments or had new requests.

What was your primary form of communication with Egens Lab?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most was their creativity and attention to detail. They didn’t just deliver designs—they took the time to understand our goals and crafted user experiences that truly matched our brand. Very likely. Their ability to combine aesthetics with functionality really set them apart.

Are there any areas for improvement or something Egens Lab could have done differently?

Overall, we were very satisfied with their work. If anything, a more structured feedback loop or progress tracking system could have made collaboration even smoother. But this was a minor point, and it didn’t impact the quality or timeliness of the final deliverables.

BACKGROUND

Please describe your company and position.

I am the Lead Designer of Axtriq

Describe what your company does in a single sentence.

We have to provide modern technology

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Egens Lab to accomplish?

For Support

SOLUTION

How did you find Egens Lab?

Online Search

Why did you select Egens Lab over others?

High ratings

How many teammates from Egens Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This Scope of Work (SOW) outlines the tasks, activities, responsibilities, and deliverables involved in the successful execution of the project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project success rate 100%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

on time delivery

What was your primary form of communication with Egens Lab?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Their support system was very impressive!

Are there any areas for improvement or something Egens Lab could have done differently?

no more need!