Pullner

BACKGROUND

Please describe your company and position.

I am the Senior Project Manager of First Production LTD.

Describe what your company does in a single sentence.

 We are new startup pharmaceutical production service base company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pullner to accomplish?

• Need analyzing our existing filtration systems, water quality parameters, and production workflows.
• FDA-compliant systems

SOLUTION

How did you find Pullner?

• Online Search
• Clutch Site

Why did you select Pullner over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Pullner's manufacturing consulting services six months ago when our pharmaceutical production facility was experiencing recurring filtration issues that were impacting product quality and causing costly downtime. From the initial consultation, their team demonstrated an impressive depth of technical knowledge that went far beyond typical sales pitches. What truly set Pullner apart was their hands-on approach to understanding our specific challenges. Their engineering team spent two full days at our facility analyzing our existing filtration systems, water quality parameters, and production workflows. They identified inefficiencies we hadn't even recognized and provided detailed recommendations that addressed both immediate problems and long-term optimization.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The consulting process included comprehensive testing in their Los Angeles  laboratory using samples from our actual production environment. They provided multiple filter options with comparative performance data, helping us make informed decisions rather than pushing a one-size-fits-all solution. Their expertise in FDA-compliant systems was particularly valuable for our pharmaceutical applications.
Implementation was remarkably smooth thanks to their guidance. They provided detailed installation protocols, staff training, and ongoing technical support during the transition period. The results have been outstanding—we've reduced filter replacement frequency by 40%, improved product purity metrics, and eliminated the mysterious pressure drops that plagued our old system.
Their small batch production capability proved invaluable when we needed custom-sized cartridges for a unique housing configuration. The free sampling program allowed us to validate performance before committing to larger orders, which gave us confidence in the investment. One months later, Pullner continues to provide proactive support, checking in quarterly to review system performance and suggest optimizations. Their consulting service isn't just about selling filters—it's about building genuine partnerships that improve manufacturing operations. Highly recommended for any facility seeking expert filtration guidance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pullner’s project management was excellent. They delivered everything on time, communicated clearly, and quickly responded to our needs. Their team stayed proactive, flexible, and fully committed to ensuring smooth implementation and lasting results.

What was your primary form of communication with Pullner?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about Pullner was their hands-on, customized approach. Instead of offering generic solutions, they took the time to study our systems in detail, ran real lab tests, and provided data-driven recommendations tailored to our operation. Their technical expertise and genuine commitment to long-term performance made them stand out from typical consultants.

Are there any areas for improvement or something Pullner could have done differently?

Overall, our experience with Pullner was excellent. If there’s one small area for improvement, it would be to streamline post-installation documentation to make it even easier for on-site teams to reference. Aside from that, their service and support were outstanding.