Ecom Logistics is a leading 3PL provider delivering end-to-end supply chain solutions to ecommerce and retail brands across North America. Since 2017, we have helped businesses of all sizes streamline their logistics, reduce costs, and scale with confidence.
What sets us apart is that we own the entire logistics chain. From warehousing and fulfillment to last-mile delivery and freight, everything operates under one roof. This means fewer handoffs, simpler operations for you, and a seamless order-to-door experience for your customers.
We operate over 250,000 square feet of warehouse space powered by a cloud-based Warehouse Management System with same-day fulfillment capabilities. Our solutions cover ecommerce and D2C, B2B and retail, subscription box, and Amazon FBA and FBM fulfillment. Our fulfillment services have been recognized with the Best 3PL award by Fulfill.com in 2023, 2024, 2025 and 2026.
We operate our own delivery fleet of over 500 vehicles, including a growing number of electric vehicles, enabling same-day pick, pack, and delivery to your customer's doorstep. With millions of packages delivered using EVs, brands that value sustainability gain a meaningful edge. Our delivery services are rated 4.6 stars on Google by end customers.
Our freight services include LTL and first-mile procurement, helping businesses move inventory efficiently from suppliers to our fulfillment centers and beyond.
Every service is backed by proprietary technology, including real-time inventory management, order tracking, and a dedicated customer portal for full supply chain visibility. We also work with a network of trusted carrier partners for nationwide and international shipments, ensuring your customers always get the fastest, most cost-effective option.
If you are looking for a logistics partner that handles fulfillment, delivery, and freight under one roof, we would love to talk.
Ecom Logistics is praised for competitive pricing and delivering good value, fitting clients' budgets while providing quality 3PL services. Clients note improved delivery times and responsive support, emphasizing their commitment to customer satisfaction.
While communication is generally strong, some clients suggest that Ecom Logistics could be more proactive in their communication efforts, particularly in providing analytics and reports to enhance performance and cost efficiency.
Timely Order Fulfillment
The company is recognized for delivering orders promptly and providing clear inventory visibility. Clients report fewer customer complaints due to the efficient order processing and quick shipping turnaround.
Responsive and Organized Team
Clients consistently highlight the responsiveness and organizational skills of Ecom Logistics's team. They are noted for their ability to meet deadlines and address client needs swiftly, contributing to a smooth partnership experience.
Strong Customer Support
Ecom Logistics is praised for their attentive customer support and willingness to listen and improve. Clients feel valued and supported, noting the company's investment in their success and proactive communication.
Collaboration and Partnership
Ecom Logistics is commended for their collaborative approach and the ability to scale with growing businesses. They are seen as reliable partners who adapt to evolving operational needs and offer scalable solutions.
Effective Cost Management
Clients appreciate Ecom Logistics for maintaining competitive pricing while improving delivery times and providing premium customer experiences. This approach has helped clients reduce shipping costs and streamline operations without compromising service quality.
First Mile LogisticsLast Mile LogisticsMiddle Mile Logistics
Confidential
Apr. 2025 - Ongoing
5.0
Quality
5.0
Schedule
4.0
Cost
4.5
Willing to Refer
5.0
"Ecom Logistics's senior leadership team cares about customer support and improving our experience."
Jul 29, 2026
Founder, Coffee Company
Anonymous
Verified
Food & Beverage
Calgary, Alberta
1-10 Employees
Online Review
Verified
Ecom Logistics provides 3PL services for a smart coffee and matcha company. Their work includes warehousing, order fulfillment, and shipping and freight management.
Ecom Logistics has improved the client's delivery time by about two days without increasing their shipping costs. They care about improving the clients experience with them.
BACKGROUND
Introduce your business and what you do there.
I'm the founder of a coffee and matcha company
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Ecom Logistics?
We needed help with 3PL services to reduce shipping costs, improve delivery time, and guarantee a premium experience for our customers (products added correctly in the boxes)
SOLUTION
What was the scope of their involvement?
Ecom Logistics provides 3PL services, including warehousing, order fulfillment, shipping, and freight from my production in Calgary to their 3PL.
What is the team composition?
We work with two teammates from Ecom Logistics.
How did you come to work with Ecom Logistics?
We found Ecom Logistics through an online search. We chose them because their pricing was the best, and they care and think before fulfilling (don't just execute).
What is the status of this engagement?
We started working with Ecom Logistics in May 2025, and our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Ecom Logistics has improved our delivery time by about two days, and our shipping price hasn't increased compared to our previous in house fulfilment costs.
How did Ecom Logistics perform from a project management standpoint?
Ecom Logistics's senior leadership team cares about customer support and improving our experience. When something can be improved, they help make that happen. Great communication. Real partners.
What did you find most impressive about them?
We started working with Ecom Logistics because all the other 3PLs we talked to had a more machine/robotic way of fulfilling orders. We need our customers to receive the best experience, and Ecom Logistics puts products in boxes with care, the way we need them to be. The senior leadership team listens and wants to improve.
Are there any areas they could improve?
Ecom Logistics could be more proactive with analytics and reports to continue improving performance and costs.
RATINGS
5.0
"trustworthy and reliable"
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
"has improved more recently"
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Fulfillment Services for Stainless Steel Lunch Box Brand
FulfillmentWarehousing & Distribution
eCommerce Fulfillment
Confidential
Dec. 2025 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"What impresses me most is how invested the team has been in our success."
Jul 16, 2026
Founder, Stainless Steel Lunch Box Brand
Anonymous
Verified
eCommerce
Toronto, Ontario
1-10 Employees
Online Review
Verified
Ecom Logistics provides fulfillment services for a stainless steel lunch box brand. The team manages the client's inventory storage, order fulfillment, shipping, and logistics support for the client's business.
Ecom Logistics has helped the client streamline their fulfillment operations, allowing them to focus on growing their business. The team is reliable, organized, adaptable, and easy to work with. They've treated the client like an important customer, providing them with responsive support.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder of a stainless steel lunch box brand.
Describe what your company does in a single sentence.
A Canadian-owned brand that designs durable, stainless steel lunch boxes and mealtime essentials for families looking to reduce their use of plastic.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Ecom Logistics to accomplish?
As a growing e-commerce brand, we were looking for a reliable fulfillment partner that could streamline our warehousing and order fulfillment while providing a great experience for our customers. We also wanted a partner that could scale with our business and offer responsive, knowledgeable support as our operational needs evolved.
SOLUTION
How did you find Ecom Logistics?
Other
Why did you select Ecom Logistics over others?
High ratings
Close to my geographic location
Pricing fit our budget
How many teammates from Ecom Logistics were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Ecom Logistics manages our inventory storage, order fulfillment, shipping, and ongoing logistics support for our e-commerce business. They also assist with operational needs such as inventory management, product kitting, and systems integration, providing a scalable fulfillment solution as our business continues to grow.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Working with Ecom Logistics has allowed us to streamline our fulfillment operations and spend more time focusing on growing the business. Their reliability, responsiveness, and ability to adapt to our evolving operational needs have made them a valuable long-term partner.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The Ecom Logistics team has been organized, responsive, and easy to work with throughout our partnership. They consistently communicate proactively, deliver on agreed timelines, and have been quick to answer questions or help us navigate new operational requirements as our business has grown.
What was your primary form of communication with Ecom Logistics?
Email or Messaging App
What did you find most impressive or unique about this company?
What impresses me most is how invested the team has been in our success. Even though we're still a small and growing business, they've treated us like an important customer, providing responsive support, thoughtful guidance, and a level of care that has made us feel valued from day one.
Are there any areas for improvement or something Ecom Logistics could have done differently?
We're still relatively early in our partnership, so there isn't anything significant that stands out at this point. As our business continues to grow and our fulfillment needs become more complex, I'm looking forward to continuing to work together and evolve our processes, but overall we've had a very positive experience.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Warehousing & Order Fulfillment for Marketing Agency
FulfillmentWarehousing & Distribution
eCommerce FulfillmentPick and Pack FulfillmentLast Mile Logistics
Confidential
July 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Ecom Logistics has a collaborative team that's always ready to support us and find solutions to our problems."
Jul 24, 2026
Director, Merch & Print, Marketing Services Company
Anonymous
Verified
Advertising & marketing
Delta, British Columbia
11-50 Employees
Online Review
Verified
Ecom Logistics provides order fulfillment and warehousing services for a marketing agency. The team's work includes picking, packing, shipping, and returns. They've also integrated the client's Shopify platform.
Ecom Logistics has delivered orders on time and provided clear visibility into inventory. The team provides real-time visibility and ships orders within 24 hours, resulting in fewer customer complaints. The team delivers on time and communicates through in-person and virtual meetings and email.
BACKGROUND
Introduce your business and what you do there.
I'm the director of merchandise and print. We offer comprehensive communication and marketing services, specializing in programs that honor Indigenous voices and promote Indigenous-led initiatives for organizations committed to reconciliation.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Ecom Logistics?
We needed help with warehousing and order fulfillment.
SOLUTION
What was the scope of their involvement?
Ecom Logistics provides warehousing and order fulfillment services, including picking, packing, shipping, and returns. The team has also integrated our Shopify platform.
What is the team composition?
We've worked with 2–5 teammates from Ecom Logistics.
How did you come to work with Ecom Logistics?
Someone referred Ecom Logistics to me. We chose them because their pricing fit our budget, and their company values aligned with ours.
What is the status of this engagement?
We started working with Ecom Logistics in July 2021, and our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Ecom Logistics has delivered timely order deliveries and clear visibility of our inventory. The team provides real-time inventory visibility and ships orders within 24 hours. As a result, we've noticed less customer complaints.
How did Ecom Logistics perform from a project management standpoint?
They delivered on time. We communicate with Ecom Logistics through in-person and virtual meetings and over email
What did you find most impressive about them?
Ecom Logistics has a collaborative team that's always ready to support us and find solutions to our problems.
Are there any areas they could improve?
They could be a little more proactive in their communication.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-3 of
3 Reviews
Meet the Team
Luqman AhmedFounder & Chief Executive Officer
Luqman Ahmed founded Ecom Logistics in 2017 to make fast, reliable fulfillment and last-mile delivery accessible to every ecommerce brand, growing it into one of North America's most trusted 3PL and last-mile providers.
Omar LazSenior Director Fulfillment
Omar Laz brings 15+ years of supply chain and fulfillment leadership to Ecom Logistics. He leads Fulfillment & Freight while driving sales and client growth, helping ecommerce brands scale through fast, reliable fulfillment.
Piyush ChojarSenior Director Last Mile Delivery
With 15+ years across retail, ecommerce, and last-mile logistics, Piyush Chojar leads enterprise partnerships as Senior Director of Sales, Last-Mile Delivery, helping build one of Canada's largest same-day delivery networks.
Alison SpeharChief Revenue Officer
With 25+ years of marketing and revenue leadership experience, Alison Spehar is a multi-award-winning marketer and CRO at Ecom Logistics, where she leads revenue growth, brand strategy, and client partnerships across North America.
What Sets Us Apart
Award-winning 3PL, 3 years running
Recognized as Best 3PL by Fulfill.com in 2023, 2024, and 2025. This consistent recognition reflects our commitment to operational excellence, reliable service, and long-term client success across North America.
Same-day fulfillment and delivery, one partner
We offer fulfillment, last-mile delivery, and freight under one roof. With same-day fulfillment capabilities and Canada's largest same-day delivery network spanning major Canadian cities, we pick, pack, and deliver to your customer's doorstep the same day. One partner, one seamless order-to-door exp
Dedicated support with full visibility
Every client gets a dedicated account manager who understands your business inside out. Paired with our technology suite including a cloud-based WMS, real-time inventory management, order tracking, and a customer portal, you always have complete visibility into your operations and a team that is jus
Verified means Clutch independently confirmed Ecom Logistics is a legally registered business and backed by 3 verified client reviews averaging 5.0 stars.
Government of Canada Federal Corporation Information
Jurisdiction of Formation
Canada
Date of Formation
October 2, 2019
Status
Active
Last Updated
February 5, 2026
ID
Corporation number:1166219-8 Business number (BN):767830474RC0001
Credit Report Results
International Credit Risk Assessment
High Risk
Source
Creditsafe
Last Updated
February 5, 2026
*Clutch performed additional verification on this company and confirmed that there are no negative legal filings or large outstanding debts. This company has also received 3 or more verified reviews on our platform.
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