Ecom Logistics is a leading 3PL provider delivering end-to-end supply chain solutions to ecommerce and retail brands across North America. Since 2017, we have helped businesses of all sizes streamline their logistics, reduce costs, and scale with confidence.
What sets us apart is that we own the entire logistics chain. From warehousing and fulfillment to last-mile delivery and freight, everything operates under one roof. This means fewer handoffs, simpler operations for you, and a seamless order-to-door experience for your customers.
We operate over 250,000 square feet of warehouse space powered by a cloud-based Warehouse Management System with same-day fulfillment capabilities. Our solutions cover ecommerce and D2C, B2B and retail, subscription box, and Amazon FBA and FBM fulfillment. Our fulfillment services have been recognized with the Best 3PL award by Fulfill.com in 2023, 2024, 2025 and 2026.
We operate our own delivery fleet of over 500 vehicles, including a growing number of electric vehicles, enabling same-day pick, pack, and delivery to your customer's doorstep. With millions of packages delivered using EVs, brands that value sustainability gain a meaningful edge. Our delivery services are rated 4.6 stars on Google by end customers.
Our freight services include LTL and first-mile procurement, helping businesses move inventory efficiently from suppliers to our fulfillment centers and beyond.
Every service is backed by proprietary technology, including real-time inventory management, order tracking, and a dedicated customer portal for full supply chain visibility. We also work with a network of trusted carrier partners for nationwide and international shipments, ensuring your customers always get the fastest, most cost-effective option.
If you are looking for a logistics partner that handles fulfillment, delivery, and freight under one roof, we would love to talk.
Fulfillment Services for Stainless Steel Lunch Box Brand
Featured Review
FulfillmentWarehousing & Distribution
eCommerce Fulfillment
Confidential
Dec. 2025 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"What impresses me most is how invested the team has been in our success."
Jul 16, 2026
Founder, Stainless Steel Lunch Box Brand
Anonymous
Verified
eCommerce
Toronto, Ontario
1-10 Employees
Online Review
Verified
Ecom Logistics provides fulfillment services for a stainless steel lunch box brand. The team manages the client's inventory storage, order fulfillment, shipping, and logistics support for the client's business.
Ecom Logistics has helped the client streamline their fulfillment operations, allowing them to focus on growing their business. The team is reliable, organized, adaptable, and easy to work with. They've treated the client like an important customer, providing them with responsive support.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder of a stainless steel lunch box brand.
Describe what your company does in a single sentence.
A Canadian-owned brand that designs durable, stainless steel lunch boxes and mealtime essentials for families looking to reduce their use of plastic.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Ecom Logistics to accomplish?
As a growing e-commerce brand, we were looking for a reliable fulfillment partner that could streamline our warehousing and order fulfillment while providing a great experience for our customers. We also wanted a partner that could scale with our business and offer responsive, knowledgeable support as our operational needs evolved.
SOLUTION
How did you find Ecom Logistics?
Other
Why did you select Ecom Logistics over others?
High ratings
Close to my geographic location
Pricing fit our budget
How many teammates from Ecom Logistics were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Ecom Logistics manages our inventory storage, order fulfillment, shipping, and ongoing logistics support for our e-commerce business. They also assist with operational needs such as inventory management, product kitting, and systems integration, providing a scalable fulfillment solution as our business continues to grow.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Working with Ecom Logistics has allowed us to streamline our fulfillment operations and spend more time focusing on growing the business. Their reliability, responsiveness, and ability to adapt to our evolving operational needs have made them a valuable long-term partner.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The Ecom Logistics team has been organized, responsive, and easy to work with throughout our partnership. They consistently communicate proactively, deliver on agreed timelines, and have been quick to answer questions or help us navigate new operational requirements as our business has grown.
What was your primary form of communication with Ecom Logistics?
Email or Messaging App
What did you find most impressive or unique about this company?
What impresses me most is how invested the team has been in our success. Even though we're still a small and growing business, they've treated us like an important customer, providing responsive support, thoughtful guidance, and a level of care that has made us feel valued from day one.
Are there any areas for improvement or something Ecom Logistics could have done differently?
We're still relatively early in our partnership, so there isn't anything significant that stands out at this point. As our business continues to grow and our fulfillment needs become more complex, I'm looking forward to continuing to work together and evolve our processes, but overall we've had a very positive experience.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-1 of
1 Reviews
Meet the Team
Luqman AhmedFounder & Chief Executive Officer
Luqman Ahmed founded Ecom Logistics in 2017 to make fast, reliable fulfillment and last-mile delivery accessible to every ecommerce brand, growing it into one of North America's most trusted 3PL and last-mile providers.
Omar LazSenior Director Fulfillment
Omar Laz brings 15+ years of supply chain and fulfillment leadership to Ecom Logistics. He leads Fulfillment & Freight while driving sales and client growth, helping ecommerce brands scale through fast, reliable fulfillment.
Piyush ChojarSenior Director Last Mile Delivery
With 15+ years across retail, ecommerce, and last-mile logistics, Piyush Chojar leads enterprise partnerships as Senior Director of Sales, Last-Mile Delivery, helping build one of Canada's largest same-day delivery networks.
Alison SpeharChief Revenue Officer
With 25+ years of marketing and revenue leadership experience, Alison Spehar is a multi-award-winning marketer and CRO at Ecom Logistics, where she leads revenue growth, brand strategy, and client partnerships across North America.
What Sets Us Apart
Award-winning 3PL, 3 years running
Recognized as Best 3PL by Fulfill.com in 2023, 2024, and 2025. This consistent recognition reflects our commitment to operational excellence, reliable service, and long-term client success across North America.
Same-day fulfillment and delivery, one partner
We offer fulfillment, last-mile delivery, and freight under one roof. With same-day fulfillment capabilities and Canada's largest same-day delivery network spanning major Canadian cities, we pick, pack, and deliver to your customer's doorstep the same day. One partner, one seamless order-to-door exp
Dedicated support with full visibility
Every client gets a dedicated account manager who understands your business inside out. Paired with our technology suite including a cloud-based WMS, real-time inventory management, order tracking, and a customer portal, you always have complete visibility into your operations and a team that is jus
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