Dkvisualsx

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of an e-commerce store; we sell shoes and other products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dkvisualsx?

We needed help with video production for our business.

SOLUTION

What was the scope of their involvement?

Dkvisualsx provided marketing and video production services for us. Their efforts included multiple photoshoots, filming a commercial they shot and edited, and running Facebook, Instagram, and Google Ads for us.

For the footage, they hired models, and we got together with a script that they already had. Dkvisualsx’s team had already planned the different angles they wanted to shoot and the features of our products that they wanted to showcase. After we approved their plan, they filmed it and gave us the final version with the edits and the music, among other post-production matters.

What is the team composition?

We worked with Dominic (Owner) and three other members of his crew, who assisted him throughout the different stages.

How did you come to work with Dkvisualsx?

They were referred to me by a friend that went to school with Dominic. After checking his credentials and social media profiles, I decided to work with his company, which was great.

How much have you invested with them?

We spent around $7,000 CAD (approximately $9,000 USD) with them on this project.

What is the status of this engagement?

We worked together from January 2019–May 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The final product was smooth and professional; people gave great feedback on the footage.

How did Dkvisualsx perform from a project management standpoint?

They’re great; I never had a problem getting a hold of them. In terms of communication, we used scheduled phone calls, texts, and emails. 

What did you find most impressive about them? 

Apart from their work, their team’s personality was welcoming — they always had a smile on their faces.

Are there any areas they could improve?

I don’t think there’s anything they can improve on.

BACKGROUND

Introduce your business and what you do there.

I’m a realtor at HomeLife Miracle Realty Ltd.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dkvisualsx?

I hired Dkvisualsx for their photography and video production services.

SOLUTION

What was the scope of their involvement?

They took my professional pictures, which I posted on my Facebook profile. They also created intro videos to help me brand myself better, and they were in charge of storyboarding, filming, audio mixing, and editing. They brought their own equipment during filming, too. I continue to hire them when I have video production or photography projects.

What is the team composition?

I work with three people, including Dominic (Producer & Cinematographer).

How did you come to work with Dkvisualsx?

I found Dkvisualsx on Facebook by calling different companies to try to get a vibe from them. When I talked to Dominic, he seemed very knowledgeable. On top of that, he answered all of my questions well.

How much have you invested with them?

I’ve spent $3,000 CAD (approximately $2,300 USD).

What is the status of this engagement?

I began working with them in June 2020, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

There have been people who have complimented me on the photos that Dkvisualsx has taken.

They’ve guided me a lot since it’s my first time having a video production project.

How did Dkvisualsx perform from a project management standpoint?

We communicate using WhatsApp, phone calls, texts, and face-to-face meetings. Their team is professional and patient. They don’t waste time, and they do what they have to do. Overall, on the project management side, they’re doing a great job.

What did you find most impressive about them?

I’ve been impressed that they created a vision board before starting the project. They make me comfortable, and they never make me feel concerned about the project. More importantly, they never rush me on anything.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

Let them know your concerns. The more detail you give them, the more they’ll excel.