Digital Reach

BACKGROUND

Introduce your business and what you do there.

 I'm the owner of an electrical services company. We provide reliable residential and commercial electrical services, from repairs and installations to upgrades and emergency call-outs, with safety and quality as our top priorities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digital Reach?

 I hired Digital Reach to help my business show up higher in local search results, bring in more phone calls from homeowners and businesses needing electrical work, and ultimately generate steady new leads so I could grow beyond word-of-mouth referrals.

SOLUTION

What was the scope of their involvement?

 Digital Reach started with a full SEO audit of my website and then handled everything from optimizing my service pages (like panel upgrades, EV charger installations, and emergency electrical repairs) to improving my Google Business Profile. They created new content targeting local search terms, set up call tracking, and ran a few targeted Google Ads campaigns for emergency electrician services. Each month, they delivered reports showing rankings, web traffic, and actual leads generated. The main deliverables were the SEO strategy, optimized website content, local business listings, ad campaigns, and detailed performance reports.

What is the team composition?

 I worked with one teammate from Digital Reach.

How did you come to work with Digital Reach?

 I found them through a referral. I chose Digital Reach because they specialize in helping small service businesses like mine. Their pricing was straightforward and affordable. During our first call, they clearly explained how they'd get me more local leads — unlike other agencies that just gave me generic sales pitches.

What is the status of this engagement?

 We started working together in April 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

 Digital Reach's reports showed traffic increasing by more than 200%, but the biggest measurable outcome for me was a clear boost in new jobs and revenue. I saw a 180–200% increase in new customer calls. In terms of revenue, my monthly income went from around $12,000 to over $30,000, which is about a 150% increase.

How did Digital Reach perform from a project management standpoint?

 Digital Reach's project management was excellent — they laid out a clear timeline at the start and stuck to it. Updates were consistent, and reports came right on schedule each month. If I had questions, they responded the same day. Every deliverable, from the website changes to the SEO reports and ad campaigns, was delivered on time or even earlier than promised.

What did you find most impressive about them?

 What impressed me most about working with Digital Reach was how personal and educational the experience was. They didn't just run campaigns in the background — they explained what they were doing, why it mattered, and how it would bring in more leads for my business. I never felt like just another client; they treated me like a partner and made sure I understood the process. That level of transparency and hands-on support really set them apart from other marketing companies I spoke with.

Are there any areas they could improve?

 There's nothing they could improve on.

BACKGROUND

Please describe your company and position.

I am the Office of a hospitality company.

Describe what your company does in a single sentence.

Accommodations

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Reach to accomplish?

• Marketing
• Social Media Management
• Website Creation

SOLUTION

How did you find Digital Reach?

Referral

Why did you select Digital Reach over others?

• Close to my geographic location
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Digital Reach assisted us with a range of marketing services including

Strategy Development: Tailored marketing plans and strategies based on business goals
Digital Advertising: Running effective ad campaigns across platforms like Google Ads, Facebook, and Instagram to maximize reach and ROI.
Social Media Management and Search Engine Optimization (SEO) improving our website rankings to drive organic traffic

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased website traffic
Improved Conversion Rates
Enhanced Social Media Engagement
Better Search Engine Rankings

Describe their project management. Did they deliver items on time? How did they respond to your needs?

This team is very timely and responsive via email

What was your primary form of communication with Digital Reach?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They don’t just offer services—they help educate you and become true partners in your growth.

Are there any areas for improvement or something Digital Reach could have done differently?

no suggestions at this time

BACKGROUND

Please describe your company and position.

I am the Owner of 97 Painting

Describe what your company does in a single sentence.

Painting contractor 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Reach to accomplish?

• Web site traffic. Generate leads and inquiries

SOLUTION

How did you find Digital Reach?

Referral

Why did you select Digital Reach over others?

• Good value for cost
• Company values aligned

How many teammates from Digital Reach were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Organic online growth 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Several new projects landed. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Deliverables were in time and very professional 

What was your primary form of communication with Digital Reach?

In-Person Meeting

What did you find most impressive or unique about this company?

Digital Reach's company values and professional view on the ever-changing market were impressive.

Are there any areas for improvement or something Digital Reach could have done differently?

Nope

BACKGROUND

Please describe your company and position.

I am the Owner of Maui Guitar Ukulele

Describe what your company does in a single sentence.

Music Production

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Reach to accomplish?

• Web Design
• SEO

SOLUTION

How did you find Digital Reach?

Referral

Why did you select Digital Reach over others?

• Close to my geographic location
• Good value for cost
• Referred to me
• Personalized service

How many teammates from Digital Reach were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

When it comes to service delivery and attention to detail, the Digital Reach Team have proven to be prompt and professional. They have my trust and highest recommendation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Level of service delivery exceeded expectation

Describe their project management. Did they deliver items on time? How did they respond to your needs?

100% satisfied

What was your primary form of communication with Digital Reach?

Email or Messaging App

What did you find most impressive or unique about this company?

Their friendliness and professionalism were impressive.

Are there any areas for improvement or something Digital Reach could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am an executive of Hawaii Ocean Rafting

Describe what your company does in a single sentence.

Whale Watch and Snorkel Tours

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Reach to accomplish?

• Assess my online presence
• Audit Website
• Recommend changes to improve online presence

SOLUTION

How did you find Digital Reach?

Friend

Why did you select Digital Reach over others?

Referred to me

How many teammates from Digital Reach were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Digital Reach conducted an audit on our web presence and made recommendations on how to improve our rankings both on and off the page using content, links, cleaning up the backend of the website, and social strategies. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have yet to apply the recommendations but are looking foward to seeing the improvements to our online positioning. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they provided a timely audit.

What was your primary form of communication with Digital Reach?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Ability to think outside the box and provide unique solutions.

Are there any areas for improvement or something Digital Reach could have done differently?

NA