Name: Digital Product People (formerly Lighthouse)
Address: International House, 101 King's Cross Road, London, England, WC1X 9LP, GB
Telephone: 1
Price range: $150 - $199
Rating: 5.0

The number one UX design partner for product teams

Who are we?

Digital Product People (previously known as Lighthouse), are a specialist UX and UI design agency, a remote-first agency based in London, working with product teams all over the globe.

Bolting seamlessly on to product teams, we use cutting edge design, collaboration and experience to solve the most complex problems.

Who do we work with?

Min project size
$25,000+
Hourly rate
$150 - $199 / hr
Employees
2 - 9
Locations
London, England
Year founded
Founded 2008

Service Lines

UX/UI Design: 90%
Product Design: 10%

Select Focus Area

User Experience Focus

UX Strategy: 34%
Usability Testing: 33%
User Research: 33%

Industries

Automotive: 10%
Business services: 10%
Education: 10%
Financial services: 10%
Hospitality & leisure: 10%
Information technology: 10%
Medical: 10%
Supply Chain, Logistics, and Transport: 10%
Telecommunications: 10%
Utilities: 10%

Clients

Enterprise (>$1B): 40%
Midmarket ($10M - $1B): 40%
Small Business (<$10M): 20%

UX/UI Design User Research

Pricing Snapshot

Min. project size $25,000+

Avg. hourly rate $150 - $199 /hr

Rating for cost 4.8 /5

What Clients Have Said

Digital Product People is perceived as offering good value for cost, with project investments ranging from $10,000 to $800,000. Clients appreciate their responsiveness, project management, and flexibility. Many reviews highlight their ability to stay within budget and deliver high-quality work on time.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 34 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Learn more about SEO pricing

Select a service to see pricing information

UX/UI Packages

starting at $6,000/total

Digital Product People (formerly Lighthouse) Review Insights

Overall Review Rating

5.0

Quality 4.9
Schedule 4.8
Cost 4.8
Willing to Refer 5.0

Top Mentions

Review Highlights

Proactive and Responsive Team

Clients consistently praise Digital Product People (formerly Lighthouse) for their proactive and responsive approach. Their team is noted for anticipating client needs, offering timely solutions, and maintaining clear and constant communication throughout projects.
High-Quality UX/UI Design

The company is frequently commended for delivering high-quality UX/UI design. Clients appreciate their ability to transform complex ideas into intuitive, user-friendly interfaces that enhance user experience and meet business objectives.
Opportunity for Improvement in Discovery Phase

Some clients noted that the discovery phase could be more efficient, suggesting that more assertive guidance from Digital Product People (formerly Lighthouse) could help streamline this stage.
Effective Communication and Transparency

The team maintains open lines of communication and provides transparent updates, ensuring clients are always informed about project progress and any potential challenges.
Strong Understanding of Client Needs

Clients appreciate the company's efforts to deeply understand their business and project needs, which allows them to deliver tailored solutions that align with client goals.
Successful Long-Term Partnerships

Digital Product People (formerly Lighthouse) often becomes a long-term partner for clients due to their commitment to delivering excellent results and their ability to integrate seamlessly with client teams.

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Digital Product People (formerly Lighthouse) Reviews

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Custom Software Development
$10,000 to $49,999
Jan. 2016 - June 2019

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The team at Lighthouse London is technically brilliant and wonderfully honest."

Aug 12, 2019

Director, Event Safety Plan

Andy Barnes

Arts, entertainment & music
London, England
1-10 Employees
Online Review
Verified

Lighthouse London developed a software system to manage safety documentation. They also provided digital business strategy consultation.

The product has been a success for the client. It has increased efficiency within the business. Lighthouse London challenges their clients, pushing them to achieve the best work. They're a skilled development resource.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Director of Event Safety Plan, a company offering event safety services to the creative industries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lighthouse London?

Develop software to aid users create & management their safety documentation. Consultation on digital business strategy & development.

What were your goals for this project?

To create a software product unique in the events industry.

SOLUTION

How did you select this vendor?

We spoke to around 6 digital development agencies but Lighthouse were the only ones who took the time to walk through our product ideas with us... And explain to us how we were going all about it wrong and needed to think cleverer (and leaner!) with our development strategy.

Describe the project and the services they provided in detail.

They helped us from initial development ideas through to pushing live our first product, and then several years of consultation and development as we continued to develop the software to our users needs.

What was the team composition?

A lead developer, who also became our main account manager. Support from directors and the wider UX / Design team as required.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We've managed to build a reasonably successful service business off the back of the software product which gives us a unique edge in our industry niche.

How was project management arranged and how effective was it?

We developed an effective system of planning our development tasks with our lead developer and then ensuring they were delivered on time & on budget.

What did you find most impressive about this company?

The team at Lighthouse London is technically brilliant and wonderfully honest. Ready to challenge and push us.

Are there any areas for improvement?

These days they sometimes need some more permanent backend developer resource.

RATINGS

5.0

Web Design
$10,000 to $49,999
Jan. 2016 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were responsive and easy to deal with, in addition to providing good value for my money."

May 8, 2019

Founder, Hg2

Tremayne Carew Pole

Advertising & marketing
London, England
1-10 Employees
Online Review
Verified

Lighthouse London designed a website and CMS for a travel business. They prioritized searchability and ease of maintenance during the design process.

Internal stakeholders are thrilled with the site’s visuals and report seeing perpetually growing traffic. Lighthouse London established smooth cooperation through prompt responses and a digital management tool. Their price-quality ratio is particularly noteworthy.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the founder of Hg2, a digital content agency and travel guide business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lighthouse London?

I needed to come up with a compelling design and look and feel for a brand-new website.

What were your goals for this project?

I set out to create a shop window that boosted brand awareness and housed all our travel content and imagery.

SOLUTION

How did you select this vendor?

They were a recommendation, and then I sent out a competitive tender.

Describe the project in detail.

They designed a look for my new web platform and CMS that was easily searchable and simple to maintain.

What was the team composition?

I’m working with a senior developer, an assistant developer, and a UX designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I now have a brilliant looking site that sees continually increasing traffic. I can't recommend them highly enough.

How effective was the workflow between your team and theirs?

It was simple and easy to manage using Basecamp.

What did you find most impressive about this company?

They were responsive and easy to deal with, in addition to providing good value for my money.

Are there any areas for improvement?

No, not that I saw.

RATINGS

5.0

UX/UI Design
$10,000 to $49,999
June 2018 - Jan. 2019

5.0

Quality: 5.0

Schedule: 4.0

Cost: 4.0

Willing to Refer: 4.5

"We’re very happy with the outcome."

May 1, 2019

Co-Founder and Product Manager, Showcaser

Michelle Parsons

Business services
London, England
11-50 Employees
Online Review
Verified

Lighthouse London did UI/UX design to improve user journeys.

Their designs have generated positive feedback as they’ve helped to move the solution from MVP toward production. Expect Lighthouse London to communicate freely and offer useful advice on the best design ideas.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the co-founder and product manager for Showcaser, a new and growing video interview tool.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lighthouse London?

We wanted to ensure our transition from MVP to production had the necessary design elements to ensure customers would enjoy using our website.

What were your goals for this project?

We wanted an improved user journey and better UI/UX for our production release.

SOLUTION

How did you select this vendor?

We selected Lighthouse after having met with several design houses. They were just right in terms of their experience, passion, ability to collaborate, and price point.

Describe the project in detail.

They handled the concept and design in a very collaborative way. They worked to understand our product before making it better.

What was the team composition?

They had a staff of three working closely with us, but we believe there were more behind the scenes helping out with opinions and maximizing the feedback loops.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've been receiving great feedback on their designs. We’re very happy with the outcome.

How effective was the workflow between your team and theirs?

We enjoyed excellent communication. They shared their vision with us.

What did you find most impressive about this company?

They were helpful in pushing back on concepts when they knew a better or more elegant solution.

Are there any areas for improvement?

We might have used an additional kick-off workshop.

RATINGS

5.0

Showing 41-43 of 43 Reviews

UX audit

Expert eyes on your product interface, rapidly generating actionable improvements. Identify where you can make the biggest impacts or a measurable way to track improvements.

Small

Basic high level package

$6,000 /total

Kick off
Competitor analysis
Analytics review
Heuristic evaluation
Design analysis
2 week delivery

Medium

Standard detailed audit and report

$12,000 /total

Kick off
Stakeholder interviews
Competitor analysis
Analytics review
Heuristic evaluation
3 week delivery

Large

In-depth audit and report with additional research

$18,000 /total

Kick off
Stakeholder interviews
Competitor analysis
Analytics review
Asset review
4 week delivery

Features	Small $6,000 /total	Medium $12,000 /total	Large $18,000 /total
Kick off
Stakeholder interviews	–
Competitor analysis
Analytics review
Asset review	–	–
Heuristic evaluation
User interviews	–	–
User testng	–	–
Design analysis		–	–
Delivery plan

Small $6,000 /total
Kick off
Stakeholder interviews	–
Competitor analysis
Analytics review
Asset review	–
Heuristic evaluation
User interviews	–
User testng	–
Design analysis
Delivery plan

Medium $12,000 /total
Kick off
Stakeholder interviews
Competitor analysis
Analytics review
Asset review	–
Heuristic evaluation
User interviews	–
User testng	–
Design analysis	–
Delivery plan

Large $18,000 /total
Kick off
Stakeholder interviews
Competitor analysis
Analytics review
Asset review
Heuristic evaluation
User interviews
User testng
Design analysis	–
Delivery plan

Locations (1)

International House, 101 King's Cross Road London, England WC1X 9LP

6 - 9

Contact Digital Product People (formerly Lighthouse)

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Digital Product People (formerly Lighthouse)

The number one UX design partner for product teams

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Reviews

Digital Product People (formerly Lighthouse) Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Proactive and Responsive Team

High-Quality UX/UI Design

Opportunity for Improvement in Discovery Phase

Effective Communication and Transparency

Strong Understanding of Client Needs

Successful Long-Term Partnerships

Reviews mentioning:

Digital Product People (formerly Lighthouse) Reviews

Software Management System for Event Safety Service

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Design for Travel Guide Business

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

UI/UX Design for Video Interview Tool

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Packages

UX audit

Small

Medium

Large

Location

Locations (1)

Contact

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