Digital Graphiks

BACKGROUND

Please describe your company and position.

I am an IT manager at Rhino Dubai

Describe what your company does in a single sentence.

We are maid cleaning company since 2008 and we supply maids and home residence and we also commercial cleaning services we seved around 3000 to 4000 clients in dubai uae

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Graphiks to accomplish?

• Web Design & Development
• Internal Maid Booking System
• SEO & Digital Markering
• Web Hosting

SOLUTION

How did you find Digital Graphiks?

• Online Search
• Referral

Why did you select Digital Graphiks over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Digital Graphiks were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Digital Graphiks is most trusted web design company in dubai and we are working with them with other family group of companies.
They were really good in giving is solution and best part is they own the work, they care for the work reputation and they earned this respect

We are still with them with following services

They Design & Development our main website rhinodubai.net
They also help Custom Software Development for Maids Booking system for customer and it really helped our operations to be operate at best
Manging our emails web hosting and problem in app or website they immediately support 
monthly maintaince support

So we are happy with Digital Graphiks and we would recommend for all companies in Dubai, Sharjah Ajman, RAK all over UAE that they turst there services

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They help our ranking to be top under 5 pages in seo in google search in UAE
help us to developed customize online software for maid bookings so it help us 90% to avoid manual booking double booking and real time it guides with available slots and timings
We rely on then 100% for all digital services

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are very serious of timeline, and the best part is they give access to their own project management tool so we were updated by auto notifications for each task & they are available on emails, whatsapp, call. so there project team is super amazing

What was your primary form of communication with Digital Graphiks?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Well they actually in the market for 20 years and the owner Mr Syed is the key trust person on his name people trust for his delivery of projects, being 20 years in market the excell in all our services but whats the best part we like they are honest and trustable whatever they are weak they will guide you before taking the job. 90% is trust and 10% is paperwork, we trust them 100%

Are there any areas for improvement or something Digital Graphiks could have done differently?

If they start sending there designer and devlopers to client office it will be easier but we understand no developer company want this