Digital Clouds, outsourcing IT company

BACKGROUND

Please describe your company and position.

I am the Product owner of Cozy Home

Describe what your company does in a single sentence.

At the moment, the brand has retail stores in all regions of Russia, as well as its own online store cozyhome.ru. The mission of COZY HOME is to help create a cozy, special atmosphere in the house. We offer to decorate the interior with pleasure and creativity, inspired by our ideas.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Clouds, outsourcing IT company to accomplish?

• Develop an additional sales channel that enable push notifications and increases user loyalty.

SOLUTION

How did you find Digital Clouds, outsourcing IT company?

Online Search

Why did you select Digital Clouds, outsourcing IT company over others?

Good value for cost

What was the size of Digital Clouds, outsourcing IT company’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Digital Clouds created a mobile app on Flutter. For our company, the following criteria were important when selecting a partner: professionalism, meeting deadlines, and process flexibility. Digital Clouds worked largely independently, prioritising efficiently for timely completion of the development.

As a result of our joint cooperation, we have successfully completed large-scale projects. They have very good knowledge and technical expertise, which helped meet our expectations in every aspect of the project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• RETENTION RATE
• LTV
• Revenue

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The work was completed on time.

What was your primary form of communication with Digital Clouds, outsourcing IT company?

Virtual Meeting

What did you find most impressive or unique about this company?

Professionalism, shared values, responsibility and quality of interaction.

Are there any areas for improvement or something Digital Clouds could have done differently?

The usual human factor, there were mistakes, but they fixed them in time. It didn't spoil our impression!

BACKGROUND

Please describe your company and position.

I am the Head of b2b online of Leroy Merlin

Describe what your company does in a single sentence.

Leroy Merlin is a French-headquartered home improvement and gardening retailer serving several countries in Europe, Asia, South America, and Africa.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Clouds, outsourcing IT company to accomplish?

• to develop a price monitoring system
• to refine and further develop some of the functions.
• to create a tool for online pricing

SOLUTION

How did you find Digital Clouds, outsourcing IT company?

Referral

Why did you select Digital Clouds, outsourcing IT company over others?

High ratings, Great culture fit, Good value for cost, Referred to me, Company values aligned

What was the size of Digital Clouds, outsourcing IT company’s team?

6-10 Employees

What was your primary form of communication with Digital Clouds, outsourcing IT company?

Virtual Meeting

Describe the scope of work in detail. Please include a summary of key deliverables.

A system was created to monitor competitors' prices for similar products using neural networks. VueJS technology for the client side and PHP (Laravel) for the server side.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• user-friendly UI
• simple and user-friendly navigation
• tracking of price statistics.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team used Jira to meet deadlines. Regardless of what they used, it was important for us to meet the agreed deadlines. Potential changes were discussed.

What did you find most impressive or unique about this company?

We liked how they treated us as partners. New ideas and attention to requirements.

Are there any areas for improvement or something Digital Clouds, outsourcing IT company could have done differently?

Overall, it was fine, bugs are part of the process.

BACKGROUND

Please describe your company and your position there.

I am owner. Company provides public services to the residents of many districts of our city/

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Clouds, outsourcing IT company, and what were your goals?

We needed an app where the users can see their charges for utilities, can pay for them, and receive reminders about payment deadlines, notifications about accidents, and other news about the house. There should be a possibility to chat with the management company, create official requests, and track their status.

SOLUTION

How did you select this vendor and what were the deciding factors?

We evaluated the portfolio of works of several companies. The decision to choose Digital Clouds was made based on the functionality of their previously developed applications and expertise.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We used Jira to follow the app development progress.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager was assigned to be our main point of contact throughout the project. Additionally, I mostly interacted with lead frontend developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our user metrics and revenue are both going up and to the right, which is an indicator of success. The app is convenient, and we receive good reviews from our users.

Describe their project management style, including communication tools and timeliness.

We used Jira to follow the app development progress. We liked the communication with the entire team and our project manager. We are completely satisfied with the work of the team, they showed themselves from the excellent side as experts and professionals.

What did you find most impressive or unique about this company?

They answered any of my questions without delay. This proves their knowledge and expertise in any issues that arise in the process of work.

Are there any areas for improvement or something they could have done differently?

Sometimes their reports seemed too complicated to us, but after a discussion this issue was solved.

BACKGROUND

Please describe your company and position.

I am the CEO of buketopt.ru

Describe what your company does in a single sentence.

Retail and online flowers trading

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Clouds, outsourcing IT company to accomplish?

• Making web site
• Making mobile application

SOLUTION

How did you find Digital Clouds, outsourcing IT company?

Referral

Why did you select Digital Clouds, outsourcing IT company over others?

High ratings

What was the size of Digital Clouds, outsourcing IT company’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ability to sort goods by time of delivery. Available special offers. Opportunity to share a link to a flower bouquet in social media and messaging apps. Multilevel catalog with best bouquet flowers for celebratory occasions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• increasing income

What was your primary form of communication with Digital Clouds, outsourcing IT company?

• Virtual Meeting
• Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They went above and beyond completing tasks for us that weren’t in the original scope. They have effectively managed all bugs and change requests.

What did you find most impressive or unique about this company?

Their main attribute was their agility. Throughout the project, we've had weekly meetings to ensure the project is successful and to keep everything on track and within budget.

Are there any areas for improvement or something Digital Clouds, outsourcing IT company could have done differently?

There were some requirement deviations, but the team eliminated them in a timely manner.

BACKGROUND

Please describe your company and position.

I am the CEO of LLC "M+1"

Describe what your company does in a single sentence.

Our company provides SaaS using machine learning to dental clinics.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Clouds, outsourcing IT company to accomplish?

• We needed full implementation from the idea to further support of the project: layout and project development (frontend and backend)

SOLUTION

How did you find Digital Clouds, outsourcing IT company?

Referral

Why did you select Digital Clouds, outsourcing IT company over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Company values aligned

What was the size of Digital Clouds, outsourcing IT company’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The DC team did the layout and development for us. The main technologies are Vue JS, PHP (Laravel).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The important thing is that the work was done on time, despite the circumstances, and completed within the agreed budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

What we remembered most was their attention and meticulousness to the project details for the layout and project development. Also, their vision and experience in project development helped us avoid potential bugs

What was your primary form of communication with Digital Clouds, outsourcing IT company?

• In-Person Meeting
• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

The team was surprising in that the quality of the project design and requirements remained at the same level despite the completed project timeframe and budget. I think this is due to professionalism, teamwork and mutual trust.

Are there any areas for improvement or something Digital Clouds, outsourcing IT company could have done differently?

The usual human element that leads to bugs. But, they fix them quickly

BACKGROUND

Please describe your company and your position there.

I am the owner of the company. We offer our clients dental services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Clouds, outsourcing IT company, and what were your goals?

We needed to develop an app that would help evaluate the amount of dental plaque of a patient based on photos in a few seconds. After diagnosis, patients could make an appointment to one of our dentists. By developing the app with such functionality we were hoping to automate pre-treatment consultations.

SOLUTION

How did you select this vendor and what were the deciding factors?

We decided to develop our app on Flutter, so we were looking for a company that specialized in this framework. We chose Digital Clouds based on their past Flutter projects

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an introductory meeting where we discussed our expectations and wishes for functionality and design. After some time, we were offered several design options, where we chose the one that suited us the most. After several iterations, the bug fixing, we have already received a final version of the app. We liked their communication and ability to understand our business. They transferred knowledge into successful outcomes.

How many people from the vendor's team worked with you, and what were their positions?

We had our project manager for the entire communication process. There were also 3 developers and one designer who were working on our project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app was finished in accordance with a schedule, with no delays. We started to use our app immediately so it simplified our interaction with the client already in the first days of use.

Describe their project management style, including communication tools and timeliness.

Communication was perfect. There was never a delay with responsiveness. We relied heavily on JIRA to track against timelines and the phased project delivery. We enjoyed their management style.

What did you find most impressive or unique about this company?

We got a working application in a short time. The team was focused on a good result, offering their expert ideas and taking into account all our wishes for the app and its functionality.

Are there any areas for improvement or something they could have done differently?

There were some bugs, but the team fixed them quickly.