Digiryte

BACKGROUND

Please describe your company and your position there.

I am the Managing Director of a SaaS provider delivering software and consulting services in the aviation sector

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digiryte, and what were your goals?

The goal was to build a broad scope software platform for small multiple medium sized maintenance organisations working in the aviation sector. The platform needed to bring many providers together to achieve cost effective scale, however, be flexible enough to feel bespoke to each. Further, it needed to be a one stop solution encompassing wide functionality to replace many manual and or digital process split across disparate unconnected systems. In summary, an ERP system tailored to a specific niche market.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found Digiryte through Clutch (amongst other) making contact with them to discuss an initial scope prepared for the project. At the outset Digiryte completed a more thorough review of the scope than others and made sure to understand the project fully.

They also showed a keen interest in the future of the platform so as to ensure development foundations were scaleable enough to match business objectives. This was an area missed by others, who appear more interested in building for today and not investing time upfront to ensure future scalability.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started with an initial scope prepared by me in a number of documents and spreadsheets. If you like, a mind map of the platform. We held daily meetings to discuss each section, or bite sized piece of the planned platform.

Digiryte's designers turned the scope and our discussions into functioning demonstrations of each area for my review and approval. It's these designs that would for development, which was constructed in sprints based around each area.

How many people from the vendor's team worked with you, and what were their positions?

The project started as fixed scope, however, has grown and developed considerably as platform gained customers. As such, what started as a six month project has become an ongoing relationship of constant development.

At points, Digiryte has had up to 10 developers on the project, however, pretty consistently we have had a Project Manager, a Senior Ruby on Rails developer, a Senior PHP developer, 1 to 2 React Developers, a Flutter developer and a tester. has been running for nearly two years now and continues to run as new features and developments are added.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Digiryte were able to deliver the MVP (minimum viable product) in a short time scale, which enabled my business to gain customers and investment to grow. We now have case studies to prove the effectiveness of the product in creating efficiencies and in driving revenue for its subscribers.

Describe their project management style, including communication tools and timeliness.

Project management was organised around sprints with communication through ZOOM, Slack and Zoho. Digiryte's staff communicated well through these channels to effectively manage the project

What did you find most impressive or unique about this company?

Digiryte, especially it's CEO Ramesh, pay close attention to your needs to ensure their development fits your aspirations. When starting out with this project I had the business idea and industry knowledge, however, had only a limited understanding of software and supporting architecture.

Digiryte's upfront diligence in understanding my business proposition ensured I did not make early mistakes that would have been painful to rectify later. For anyone starting out in this way, you will find a degree of trust is required. Digiryte proved trust worthy. Another thing I learnt along the way is that your journey tomorrow will look different from how you view it today.

Being able to flex and change is essential in ensuring that your product adapts and develops to fit the needs of your business. Digiryte have shown remarkable flexibility as required to ensure I felt with my customers needs. In summary, I have found Digiryte to be flexible and trustworthy throughout the project.

Are there any areas for improvement or something they could have done differently?

To be expected, but we learnt some lessons along the way. Documentation could have been better upfront, which ultimately slowed us down in development. Once picked up this was rectified and the pace picked up.

Whenever challenges have come up Digiryte have always acted proactively to resolve the issue quickly.

BACKGROUND

Please describe your company and your position there.

I am a new Start Up company that decided to start a new venture 'Software' in late December 2021, Since then i have been working with Digiryte to devolop and build a rental platform for companies in the Access, Construction, Forklift and industrial industries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digiryte, and what were your goals?

I wanted to build a software solution for myself to develop a new business, this is a massive step for me personality. I wanted to create the best platform possible for a unique market and of course have it straight away.

SOLUTION

How did you select this vendor and what were the deciding factors?

Digiryte had some good reviews on the internet, i first contacted a number of software providers however Digiryte seemed particularly interested in what i wanted to do and offered some good advice.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Define & Discovery Phase has been completed so far with the building stage underway. Initial meetings took place to understand what i was looking for, i had a good idea of what i wanted, we investigated the scope and feasibility of the project and redesigned to ensure the customer would get the best customer experience.

How many people from the vendor's team worked with you, and what were their positions?

I have a dedicated team of people that work with me a core team of developers, Project manager, and designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I am creating something unique to my industries and i was a little worried about what i was asking for and if it could be done. Digiryte put my mind at rest and gave me some excellent feedback and advice and continue to do so.

Describe their project management style, including communication tools and timeliness.

The project management is good, i have a weekly call with the team to understand what is going on. I have access to the design templates to see how the prototypes are going and have the ability to contact any of the team at any time.

What did you find most impressive or unique about this company?

They are all very welcoming, friendly, and knowledgeable. Nothing appears too much trouble or taxing. The openness is great.

Are there any areas for improvement or something they could have done differently?

I'm very happy with the work, it sometimes can get a little confusing as to what i need to do or step away but i do like to get involved too which is good.

BACKGROUND

Introduce your business and what you do there.

I’m the proclaim developer for a legal firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digiryte?

We needed help to develop a software piece that could make our process easier. Before, whenever a new claim came to us, the initial process to sign up the new customer was lengthy. Thus, we wanted to create a system that would save us time to avoid potential clients going with our competitors.

SOLUTION

What was the scope of their involvement?

Digiryte developed our custom software using Ruby on Rails and MySQL for the backend and WordPress and PHP for the frontend. On this system, the clients fill out their details online. Once all the details are filled in, the claim is processed within the system. Based on the information filled, the system sends out an agreement automatically. Then, the client accesses those documents, and they can sign and return them to us quickly.

What is the team composition?

I work with Digiryte’s head of product delivery and two developers.

How did you come to work with Digiryte?

I found Digiryte during a Google search and looked at their reviews. After we contacted them, they came to our office, and we explained our requirements and scope. Within a few days, they came back to us with a proposal.

How much have you invested with them?

We’ve spent $250,000.

What is the status of this engagement?

We started working together in November 2019, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our new system is very efficient, and there’s less manual work involved in our process now. We’ve shared the link to our software with our suppliers, and they’ve been really impressed with it. They’ve used it to input data, and it has worked really well.

How did Digiryte perform from a project management standpoint?

Digiryte’s project management is very good. They’ve done everything we’ve asked for, and our communication has been amazing. They constantly suggest what can be improved next and what can be done in the future. We communicate via email, phone calls, and Google Meet.

What did you find most impressive about them?

Digiryte is very knowledgeable in their field, so they’re able to implement what we ask for.

Are there any areas they could improve?

There isn’t anything that we would have them improve.

Do you have any advice for potential customers?

Have a discussion with them to see if they can handle your project. If so, you can trust that they’ll complete it.

BACKGROUND

Introduce your business and what you do there.

I’m a senior product manager at Arup, a design solution provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digiryte?

We needed their team to develop an in-house software solution for one of our content-related projects.

SOLUTION

What was the scope of their involvement?

We’ve kicked off our engagement with Digiryte through a discovery phase, wherein we’ve exchanged ideas and envisioned the project’s outcome. Based on what we’ve discussed, their team has plotted the development workflow and built the initial architecture program.

During the development phase, we’ve provided Digiryte with the bulk of content and information they need, and they’ve deployed technical solutions based on those. The core features they’ve incorporated enable our in-house team to conduct big data mapping and mining.

What is the team composition?

We’ve worked with a team of seven resources, including senior and mid-level engineers.

How did you come to work with Digiryte?

I found them on Clutch’s website while looking for potential local agencies to onboard for this project. We chose Digiryte among their competitors because of their evident intention to maintain a long-term relationship with our team.

How much have you invested with them?

We’ve spent between £250,000–£300,000 (approximately $337,000–$405,000 USD).

What is the status of this engagement?

Our ongoing collaboration with Digiryte commenced in April 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re still in the process of conducting rigorous product testings to ensure the solution’s efficacy, but we’ve received positive feedback from our in-house team so far. Our project is highly technical, so we appreciate Digiryte’s capacity to keep up with every requirement we have.

How did Digiryte perform from a project management standpoint?

We mainly communicate via Slack. Digiryte is a supportive and responsive partner, and they’re always willing to learn from our feedback and adjust their skills and availability accordingly.

What did you find most impressive about them?

Digiryte offers competitive and cost-effective solutions and shows ample eagerness to collaborate with us, which heightens our trust in the success of their work.

Are there any areas they could improve?

They can benefit from improved communication skills. We’ll appreciate clearer and more frequent updates from their team, though I understand that the pandemic is making it difficult for everyone to communicate effectively.

Do you have any advice for potential customers?

Present a clear project scope and maximize your involvement in the process to determine if your timelines and goals are met.

BACKGROUND

Introduce your business and what you do there.

I'm a physician and surgeon working as a consultant ophthalmologist in the Cambridge Vision Clinic in the UK. We have expertise in conducting cataract surgeries, corneal transplants, and intraocular lens (IOL) implantations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digiryte?

We wanted to make our services known to patients in the local population. There have been so many developments in our field in the last few years that are not totally made available to people who are looking for such surgical solutions. 

We brought in Digiryte to help us Create a patient portal where people could have access to information and services in an easier, more interactive way. 

SOLUTION

What was the scope of their involvement?

Digiryte created a patient portal that gives users the ability to book appointments, schedule consultations, check dates and times of clinic or physician availability, and access information around the more practical aspects of patient management. This eliminated the need to email people just to get information, although we have still kept our team’s contact details on the website in case they’re needed. The portal also provides knowledge around conditions such as cataracts, IOL implants, and refractive surgery solutions.

The first step Digiryte took was to make the portal readable, accessible, and patient-friendly. This involved gathering all information that any patient would require and presenting it in layman's terminology. The team ensured that through simple wording of medical concepts, we wouldn't overburden or confuse our patients. All medical information was sourced and provided by me, but the rest was researched by Digiryte.

They also utilized an independent platform through which patients could leave their feedback after they had received treatment. This platform communicates and interacts directly with the web portal. 

What is the team composition?

We interacted with Ramesh (Co-Founder & CEO) and worked individually with at least 4–5 people at various stages of the project. There were developers and designers who formatted and customized the portal according to our requirements. 

How did you come to work with Digiryte?

Quite a lot of people were selling and promoting finished products, but Digiryte was willing to customize a solution for our particular needs. They were also friendly, approachable, and able to tweak already available platforms to suit our requirements, which is what attracted me to them. At the time, I was also looking for an agency that was not exorbitant in terms of cost and hourly rates, and I found that their quotes were quite reasonable. 

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

The project lasted about three months, from January–April 2019, but the team has remained in touch with us to monitor the web portal and make a few tweaks on it every now and then.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project was a success in terms of Digiryte being able to develop a portal according to our requirements. We worked with the team in a productive and friendly manner, free of any conflict or significant fallout. They were very patient throughout the project, especially when understanding our requirements.

At the end of it we gathered feedback from people who have used the web portal, and they all seemed to like the accessibility of information and ease of making appointments on the site. The portal has not only helped us not only gain new patients but also sustain existing ones. On the whole, I'm very happy with the outcome. 

How did Digiryte perform from a project management standpoint?

The project management was good overall. We had a few meetings to discuss the requirements and hash out solutions, with some experts from their team looking into the feasibility of my ideas. They were experienced in dealing with this kind of problem and had the right technical knowledge to execute what I asked for. They were very approachable, replied promptly to our queries, and had a system for escalating issues to more knowledgeable colleagues or seniors.

They were open to working with us using a variety of platforms, especially during the lockdown period. We did presentations and interviews via Zoom or Skype in place of face-to-face meetings. For more immediate clarifications, we reached out to each other through Whatsapp. We also had daily calls to receive the team’s progress updates and establish weekly goals.

What did you find most impressive about them?

Digiryte was very customer-sensitive and paid great attention to people's thoughts. Based on that and their good understanding of our requirements, they were able to give suggestions for a customer-friendly solution. They were also very patient with us since we come from a medical background and do not have a lot of IT-related knowledge. 

Every aspect of their performance was very good. They're not too business-oriented or too prescriptive, which was very nice.

Are there any areas they could improve?

Digiryte is constantly working on new projects across different industries, so they have not really built any strict expertise in the medical field. However, with time, we hope to see them work with more business in the medical industry. The more problems they solve, the more experience they gain, and the more experience they gain, the deeper their expertise becomes.

The best they can do is to continue what they are doing without dropping the customer-friendly aspect of their services. 

BACKGROUND

Introduce your business and what you do there.

I’m the managing director at Shelmerdine JFL. We’re an organization that produces bespoke guest destination guides for luxury hotels, five-star, and super luxury hotels all around the world.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digiryte?

We needed help to produce a completely digital, touchless, COVID-19 friendly version of the physical destination guides that we’d been producing for many years.

SOLUTION

What was the scope of their involvement?

The foundation of the solution is the map of the area local to a particular hotel or destination. It details the very best in guest experiences as usually directed by a concierge. It enables guests to receive that information prior to their arrival at the hotel.

It also allows them to use the guest destination guide in collaboration with the concierge to make the stay the very best it can be so they don’t have to waste time asking for information. Its purpose is to make the stay as easy as possible. We just completed the first phase.

What is the team composition?

There are three people. I had contact with two of them but mainly just our project manager.

How did you come to work with Digiryte?

We did some research, and they had a very good reputation working in similar areas. One of the principals of the business had worked with us many years ago and had a good understanding of what our business model was.

How much have you invested with them?

We’ve invested around $100,000.

What is the status of this engagement?

Our ongoing engagement started in November 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve been very impressed with everything Digiryte has done. Their team has been very responsive. They’ve come up with suggestions, improvements, and actioned those right away. On top of all that, they’ve been completely transparent. We’ve been able to track the development at every level.

How did Digiryte perform from a project management standpoint?

We communicate face-to-face or verbally on a weekly basis. We use Trello to track the development as well as any changes, upgrades, or updates.

What did you find most impressive about them?

Digiryte understands our marketplace. They’re very responsive and easy to work with. Their team can communicate on every level whether the people have technical knowledge or are lay people who don’t have that much knowledge. They can get the point across on every level.

Are there any areas they could improve?

They could improve the design visuals. Their brief wasn’t to get involved in the design. Although, design and the visual layout were an important part of it.

Do you have any advice for potential customers?

Work with them to produce a full brief that everyone is happy with before you start the work. We had a fairly well-formed idea of exactly how we wanted things to look and wanted the product to work. We’ve made a lot of progress in a very short time.

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder of a startup that develops an e-learning product.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digiryte?

We wanted to build a mobile platform that would bring education into people’s hands easily, especially during the COVID-19 pandemic.

SOLUTION

What was the scope of their involvement?

Digiryte is developing an Android app that helps users find education resources at home, such as language and technical courses. We plan to develop an iOS version later on.

What is the team composition?

We’ve worked with three mobile developers, one designer, and one tester from Digiryte.

How did you come to work with Digiryte?

I contacted multiple companies when it came to starting the project. I found out about Digiryte from a friend, so I reached out to them directly.

What is the status of this engagement?

We started working with Digiryte in July 2020 and development is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve been very happy with our collaboration so far. There are many educational apps on the market, and we wanted something unique. Digiryte has worked with us to that end by coming up with new and different ideas. We recently completed the first phase and are working on development and testing.

How did Digiryte perform from a project management standpoint?

They’ve been able to deliver according to schedule. They update us on every situation, giving us a clear idea on how impactful it’s going to be on the overall project. That clarity and transparency has given us the confidence to grow our startup.

We communicate over email and phone calls.

What did you find most impressive about them?

 They’re really positive and they come up with very unique ideas. I really appreciate that.

Are there any areas they could improve?

The project is ongoing, but we’re very satisfied with the first phase.

Do you have any advice for future clients of theirs?

If the client has a bunch of unfocused ideas, Digiryte can review those and come up collectively with better ideas, to bring forth a positive result.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a video production company and another new company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digiryte?

I needed someone to develop a mobile application for my new company.

SOLUTION

What was the scope of their involvement?

They developed a mobile app for grocery delivery and pickup services. It’s an aggregator platform where all the retailers can get listed. We hope to expand the platform’s services in phase two.

What is the team composition?

There are two mobile developers, three backend engineers, two designers, one business analyst, and a project manager.

How did you come to work with Digiryte?

I worked with them on another project and felt very comfortable working with them.

What is the status of this engagement?

We started working together in June 2020 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They deliver good-quality work. That’s why I collaborated with them for a second time. We’re in the final phase of testing, and I’ve already spoken with a lot of retailers. We plan to launch the app next week.

How did Digiryte perform from a project management standpoint?

They onboarded me to their project setup so I could see what the team was doing and everything. They’re really transparent, and that gave me a lot of confidence in them. I also have a team of my own and they made sure that both teams were on the same page. We both collaborated to ensure everything was on point.

What did you find most impressive about them?

The whole process has been really positive, which made me very happy. They went above and beyond to take care of whatever I needed, which let me focus on other parts of the business.

Are there any areas they could improve?

There were no issues.

Do you have any advice for potential customers?

Be clear with your requirements and everything will be taken care of. They will also advise you and consult you on the project that will improve your product a lot.

BACKGROUND

Introduce your business and what you do there.

I have a video recording company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digiryte?

We wanted someone who was already established in the market and had lots of experience developing mobile apps and could also support us in scaling the apps.

SOLUTION

What was the scope of their involvement?

They developed an online marketplace for photo sharing and photo uploading. The purpose is to help with solving crimes and allowing insurance companies to see the photos captured on the dash cams. 

There are two categories that we support. One for security cameras at a home, and the other for car dashcams. These videos can be uploaded, and they can be shared so anyone involved in a car accident for insurance purposes or victims of a crime that may have been caught on camera can see. They could come to the marketplace and share a video, type in the exact location, and the date. The online platform allows law enforcement agencies to look for certain dates and locations.

We plan on launching the MVP in 1-2 months. Once the MVP is launched and we get feedback from customers, we will continue to add additional features and keep scaling the product.

What is the team composition?

I was in contact with the project manager. 

How did you come to work with Digiryte?

I found them through Clutch. We read all their client reviews and they seemed to be credible for us.

What is the status of this engagement?

We started working together in September 2019, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m very happy with the quality of work. All I told them is that we needed an online marketplace for videos and from there, they iterated the whole project.

How did Digiryte perform from a project management standpoint?

They suggested that we work in an agile methodology. In the beginning, they gave me a complete project plan. They created a Slack group for us. It was really easy for me to communicate my ideas or thoughts. 

They give me regular updates on how the projects are going, and we have a weekly demo call. I’m very happy with the project management.

What did you find most impressive about them?

Even though they’re highly technical, they explained everything to me in a very simple language that I was able to understand. I had the idea to launch a separate app for iOS and Android but they told me that we could develop a single application and launch them both. 

They went beyond their scope of work and acted as a consultant for me as well. I hired them just to develop but they helped me with everything from ideation to launching, and how to scale the application, how to keep track of it, and with marketing. I’m very happy with them and how everything turned out.

Are there any areas they could improve?

No, everything went smoothly and as planned.

Do you have any advice for potential customers?

They will go beyond their scope of work and will help you in every way possible. They’re a very customer-centric company.

BACKGROUND

Please describe your company and your position there.

Our Company is focused on releasing fitness related application sing latest robust technologies which includes Blockchain, I am currently one of the investors and CTO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digiryte?

We just had the idea and some rough sketches for our app idea. We hired them to ideate and build the application completely from scratch. Since our application also involves lots of personal data, we wanted them to build a secure application by doing VAPT (Vulnerability assesment and penetrative testing).

What were your goals for this project?

We were trying to build a personalised Fitness application which could sync with the user by monitoring their behaviour and give them sugesstions on changing their habits and ultimately leading them to a better lifestyle.

Also we wanted to connect other people using this application with blocchain .We wanted to create a application which could be a friend and a part of the user's life rather than building just an application.

SOLUTION

How did you select this vendor?

Since this is our dream project, we kept multiple rounds of vendor selection through which we wanted to identify the vendor's strength and their technical robustness and to see if they met our expectations. Out of the 17 vendors we shortlisted about six of them were selected for the final face to face meeting.

Even though all the six companies were technically good and offered great value, we wanted to go with Digiryte not only because of their technical strength, but also becuase of their ability to think and ideate our application from a business point of view making our product more comercially viable.

Describe the project and the services they provided in detail.

We are developing a Fitness application and wanted to connect all the people using this application through blockchain. In the initial discovery stage, one of their Business analysts spent time with us on a daily basis, gathering all the information required from us for the project, understanding how we wanted the app to look like from a design perspective.

They provided a complete documentation of the information gathered to us check if we were on the same page. Once that was signed off, they went ahead with the design phase and i was so happy to see the prototype as it was exactly the way i envisioned.

Since this involves lots of personal data they also suggested vulnerability assesment and penetrative testing after the development and the testing phase to make sure the site was secure and to close all the possible loopholes through which the hackers might try to access. They also educated us in a consulting approach and helped us in choosing the best tech stack and the right processes for building a scalable product.

What was the team composition?

The team working on my project was around 7-8 people and the business analyst was also the UI/UX designer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We are planning to launch the app by april or may and we are looking to extend our involvement with digiryte.

How was project management arranged and how effective was it?

They managed the product development in zoho projects and zoho sprints where they would allocate the tasks to the developers on a daily basis and they also added me to the zoho projects, so i was clearly able to see and monitor the tasks myself on a daily basis. So, i would say the project management was effective and transparent.

What did you find most impressive about this company?

They are really responsive and heed to my queries then and there.

Are there any areas for improvement?

There is very little they could improve.