Digiryte

What evidence can you share that demonstrates the impact of the engagement? 

We just hired a marketing team to grow our presence, but we have 500 users on Android and several thousand using the platform on iOS. So, things are looking good. We can’t speak highly enough of Digiryte’s team because they bent over backward to help us launch our product. They’re a great company to work with, and their team is brilliant. We plan to use them for all updates in the future.

How did Digitrye perform from a project management standpoint?

They kept me informed and regularly asked for feedback and how to improve the app as we went to ensure that they delivered a solid product. With daily updates, they addressed anything we were concerned about by explaining how processes work in layman’s terms.

What did you find most impressive about them?

We’ve never thought of anything they need to improve because they were always on the lookout to make the product better. Before we could even ask the question, they were coming up with even better solutions.

Are there any areas they could improve?

There’s nothing I can think of.

What evidence can you share that demonstrates the impact of the engagement?

I’ve had a really good experience using the system. We went through User Acceptance Testing (UAT) for a couple of months prior to the end of our engagement, which helped eliminate any issues early on. Overall, it was a great experience.

How did Digiryte perform from a project management standpoint?

We used Skype for office communications, but I prefer phone or email if I have an individual question. I was hesitant to work with a company that was so remote, but the project lead made it run smoothly, and that was a surprise. We can still contact our project lead if anything comes up, but we haven’t had any issues.

What did you find most impressive about them?

They complied with everything that we needed from them. The best part is that even though the engagement ended, we still have open communication.

Are there any areas they could improve?

Initially, I wished to get more face-to-face time with them, but ultimately it helped us collaborate much more efficiently. More in-person communication could be nice, but their approach helped save money and time.

What evidence can you share that demonstrates the impact of the engagement?

It’s been good working with them because instead of us having to be really pedantic on changing little things, they come up with better ideas than what we have since we’re not technical. They make our job very easy in this sense. They’re experts and a key part in changing how the UX is going to look.

How did Digiryte perform from a project management standpoint?

Communication with the project manager is really good. He’s proactive about asking questions or coming up with his own ideas. Once we agree on what we’re going to do, he gets the work done and comes back to us for approval.

Digiryte executes on a very high level. We use Slack sometimes, but we generally set up calls via Skype or Zoom when we have things to discuss. We did one call a day for about two weeks straight at the start. Now, we have a call once a week and a few messages over Slack.

What did you find most impressive about them?

When signing the contract at the beginning, they were willing to give us a really good deal. I’m sure they solely did it intending to get future work with us, which shows really good business acumen. Their owners think further ahead than what’s normal for app development firms.

We also really appreciate how the project manager provides his own ideas. Some of the designs that came through were things we wouldn’t have thought of. Overall, they’re a key part of building the app.

Are there any areas they could improve?

Communication occasionally suffers due to connectivity issues, so some key points are accidentally missed because we’re never communicating in-person. Regardless of that, their project manager is great.

Do you have any advice for potential customers?

In the past, we’ve gotten to development, and we’re happy with the code, but then we want to change designs and add ideas to the project. By then, it’s obviously too late to implement our changes. If clients want to have a smooth process from start to finish, they need to make sure that they work out the entire scope beforehand.

Ensure that all wireframes are completed and approved. Each piece has to be right rather than going back to the vendor later and asking for more designs. It creates a massive mess and several delays.