Digilab Global Agency

BACKGROUND

Please describe your company and position.

I am the Head of Smart Infrastructure division of Siemens Bulgaria

Describe what your company does in a single sentence.

Siemens is a technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to cleaner and more comfortable transportation as well as advanced healthcare, the company creates technology with purpose adding real value for customers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digilab Global Agency to accomplish?

• Promoting SMART INFRASTRUCTURE, specifically BUILDING MANAGEMENT SYSTEMS (BMS)

SOLUTION

How did you find Digilab Global Agency?

Referral

Why did you select Digilab Global Agency over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Digilab Global Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Digilab Bulgaria provided to us: preparation of specialized marketing content for media articles, consulting how to structure and execute our digital marketing campaign and also performed a full set of them during its execution. We received a very useful and specialized support in usage of all applicable social media channels, advertising possibilities and weekly reports about the progress.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our compelling content resonated with the target audience, leading to an extraordinary average CTR of 2.62%, reaching 8% in some articles. This translated to over 73,000 potential targeted clients engaging with our content during the campaign period.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management during the complete execution was excellent! Everything was delivered on time. Very useful was the open and direct communication, combined with adding additional ideas, services, and added value. Not to forget the flexible support, which was materialized in changing the project management according to the changing results and needs.

What was your primary form of communication with Digilab Global Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Readiness to support, high level professionalism and willingness to go for an extra mile.

Are there any areas for improvement or something Digilab Global Agency could have done differently?

Not really. Everything was quite satisfying and beyond our expectations.

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Manager of a financial services company 

Describe what your company does in a single sentence.

We provide B2C financial services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digilab Global Agency to accomplish?

• Acquire new clients
• Increase engagement across social media websites
• Acquire conversions
• Increase revenue
• Improve campaign efficiency

SOLUTION

How did you find Digilab Global Agency?

Referral

Why did you select Digilab Global Agency over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Digilab Global Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Digilab have been managing our social media marketing for a few years now. This includes the management of paid ads and organic page management for Facebook and Instagram.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in sales and revenue. 

In addition, the channels managed by them continue bringing a higher percentage of new clients, compared to other digital channels. We've also seen great engagement from customers on the pages they're managing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They're always happy to help and generally respond very quickly to ad-hoc requests. Otherwise, the workload of the projects is usually planned in advance.

What was your primary form of communication with Digilab Global Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

They provide constructive feedback and suggestions for improving performance, whilst also being open to testing new things and strategies. Furthermore, they're very responsive to our business needs.

Are there any areas for improvement or something Digilab Global Agency could have done differently?

Perhaps doing quarterly reports and meetings reviewing the work in the past period.

BACKGROUND

Please describe your company and position.

I am the Administrative and Marketing Manager of Flex Financial IFN SA

Describe what your company does in a single sentence.

Multinational non-banking financial company, present on the Romanian market since 2017, in over 50 locations in Romania, which adopts a radically different approach to lending and financial planning, being the brand of the group that experienced a considerable crescendo in Romania, Macedonia, Bosnia and Republic of Moldova.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digilab Global Agency to accomplish?

• Organize digital campaigns for Facebook
• Increase of followers
• Added value to our products
• Digital Campaigns and distribution of budgets for increasing of leads

SOLUTION

How did you find Digilab Global Agency?

Referral

Why did you select Digilab Global Agency over others?

• High ratings
• Referred to me

How many teammates from Digilab Global Agency were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Planning a very good strategy according to our budgets and efficiency of digital campaigns. Assistance for each situation and focus on generating leads for our products.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Yes, each campaign was measured with internal reports and also with Digilab reports.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very fast, efficient and suitable to our requests.

What was your primary form of communication with Digilab Global Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

Very short time in answers and mostly in solution offered in order to our products to be sold fast through Facebook Platform and digital campaigns.

Are there any areas for improvement or something Digilab Global Agency could have done differently?

No. Our partnership works perfectly.