DD.NYC®

BACKGROUND

Introduce your business and what you do there.

I am the marketing manager of WillowWood Global. We are a prosthetics manufacturer. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DD.NYC®?

We had been struggling with our brand image and identity for a long time and have been through a few rebrands that we did not find satisfactory. We wanted to convey ourselves as an innovative company and hired DD.NYC® to help us showcase that through our branding. 

SOLUTION

What was the scope of their involvement?

We provided them with a lot of different information before they started working; this included our old branding guidelines, competitor research, company information, 3D model files, and a project brief. DD.NYC® has supplied design work, coordination, vendor negotiation, and web development. The team has been responsible for creating all of our branding, including logo design and new branding guidelines.

We have added trade show design and marketing to the scope of work, and DD.NYC® has created trade show banners. Despite not being in the original scope, a large portion of the team’s work has gone towards these efforts. 

What is the team composition?

We work with Anjelika (Managing Partner & Creative Director), multiple designers, and a creative director. 

How did you come to work with DD.NYC®?

We looked online and found DD.NYC® through Clutch and a few other review sites. We contacted multiple companies and reached out to their references before deciding to move forward with DD.NYC®. We decided to use DD.NYC®’s services because of their portfolio, location, and how they communicated with us throughout the selection process. 

How much have you invested with them?

We’ve invested between $80,000–$100,000. 

What is the status of this engagement?

We started working together in June 2023, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Everything they’ve created for us so far has been above and beyond anything we expected, especially given the deadlines. We never worry about what they will deliver; they have succeeded even when we don’t give them much to work with. 

We’ve had overwhelmingly positive feedback on the work that DD.NYC® has completed. During one of our largest trade shows, we had more people walking through our booth and more interactions than any other booth at the show. We attribute a lot of that success to our new branding. 

Our biggest worry was that our branding would be too different from what people were used to and that there would be an adoption lag, but we have not seen any of that. Internal morale has increased drastically, and everyone in our company has been proud to stand behind this new branding. Our employees are excited about receiving merchandise with the new branding and can’t wait to see future changes. Our distributors are also very excited about using the new branding materials. 

Our investors have been thrilled with the work from DD.NYC® and are excited to highlight the branding in a way we’ve never seen before. 

How did DD.NYC® perform from a project management standpoint?

They always ensure we are aligned on what they’re doing each week and our goals moving forward. DD.NYC® consistently delivers on time and is transparent and communicative in their approach. 

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

We’d like to shout out Anjelika. She cares so much about her craft and is extremely committed to everything she does. She is passionate, driven, collaborative, and detail-oriented. We’d also like to shout out Lana (Project Manager); she goes above and beyond to ensure everything is completed properly. 

What did you find most impressive about them?

We've been impressed with the team’s turnaround period and professionalism. We cannot stress how hard DD.NYC® has worked to ensure we have everything we need. The team is open to ideas and unafraid to create designs that push boundaries.

The team is communicative and invested in the project; they take the time to explain everything to us in a digestible way. Not everyone understands the technical pieces of this process, but DD.NYC® makes sure that they explain it to us in a way that we know the full scope. 

Are there any areas they could improve?

We wish that their creative communication was more fleshed out. One of the challenges we’ve run into has been when we’re not working with our primary contact and don’t get the same level of communication that we’re used to. We wish we were getting the same level of creative communication regardless of who we’re working with. 

Do you have any advice for potential customers?

Be organized and understand your deadlines and everything necessary for your specific project. Plans will change during the engagement, but you'll be more successful if you know your priority. Be transparent about your deadlines with the service provider so they know how much time they have to complete something. If you’re honest about those deadlines, they’ll be able to more effectively plan out what needs to be done and how much time they need.  

BACKGROUND

Please describe your company and position.

I am the VP of Operations of Catharine Steven Ventures LLC

Describe what your company does in a single sentence.

Our company specializes in residential home building and remodeling as well as residential and commercial development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DD.NYC® to accomplish?

• To elevate and bring sophistication and depth to our brand
• To create marketing materials to reflect the feel and look of the subdivision we are developing

SOLUTION

How did you find DD.NYC®?

Lisa Muñoz

Why did you select DD.NYC® over others?

Referred to me

How many teammates from DD.NYC® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

DDNYC worked with us to create a new and improved interactive website, e-brochure, brand guidelines with updated logo and fonts, print ads, and marketing signage.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We provided marketing materials to potential investors and lot owners and received rave reviews which motivated individuals to tour our subdivision and consider investing. We also received positive feedback from existing lot owners on the design and information which legitimized our efforts to create a luxury high end subdivision, making the community feel that they invested in something special.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

DDNYC's project management was so streamlined and efficient. Their team was highly skilled and provided us with designs that we would never have imagined on our own. Items were always delivered on time and they were very adaptable to our changes. They also provided beautiful work despite our tight deadlines without blinking an eye.  We can't thank the team enough - our brand is beautiful and it will set the tone for the community.

What was your primary form of communication with DD.NYC®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their design style is very sophisticated and the interactive/technical design elements will really set us apart from our competition.

Are there any areas for improvement or something DD.NYC® could have done differently?

Not at all! In fact, we are collaborating on other projects right now!

BACKGROUND

Please describe your company and position.

I am the Director, Communications and Marketing of the company. 

Describe what your company does in a single sentence.

We provide interconnection software solutions to mitigate the US interconnection backlog.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DD.NYC® to accomplish?

• Website Redesign in less than 2 months

SOLUTION

How did you find DD.NYC®?

Clutch Site

Why did you select DD.NYC® over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from DD.NYC® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We officially contracted with DD.NYC on 6/30/2023 to completely redesign our website from scratch. Oh, and we gave them a late August deadline. The DD team did everything in their power to hit this deadline (and they did) and were incredibly responsive throughout the process. At the end of the project, we received a brand-new WordPress site, including a challenging animation, and custom logos for our two products.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Hit late-August deadline: Done 
• Stay within budget: Done 
• Beautiful/professional WordPress site: Done 
• HubSpot integration: Done 
• 6 Product logos: Done

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our project manager, Oksana, was amazing. She was incredibly responsive and always met our needs, even when our scope/requests changed towards the end of the project.

What was your primary form of communication with DD.NYC®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Time-to-launch. I've worked with other website agencies and none of them have delivered as quickly as DD.NYC. Not to mention, our site is incredibly unique and best-in-class.

Are there any areas for improvement or something DD.NYC® could have done differently?

Given the timeline, DD.NYC did an amazing job. I would just encourage future clients to be very specific in your scope of work when outlining a project.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a pre-launch business in the nutrition industry. We provided targeted health solutions. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DD.NYC®?

Our company is launching in January 2024, and we’ve enlisted DD.NYC®’s help for our branding. We’re in the nutritional powder business that targets various consumers, so it’s important to have proper brand visuals and guidelines for us to be successful.

SOLUTION

What was the scope of their involvement?

During the discovery phase, DD.NYC® set up introductory calls where we could get to know each other. Subsequently, they sent us an extensive form asking questions about our company to get a sense of our brand direction. They conducted their own research and asked follow-up questions that helped them figure out what our brand actually is.

I provided them with name ideas, and they offered their feedback. DD.NYC® then gave me four branding concepts. I gave them formal feedback via email for the concepts they presented. They then iterated the concepts based on my feedback, and we repeated the process 2–3 times until I gave the final signoff. From there, they started working on the brand collateral. 

The collateral included PowerPoint templates and use cases for the brand. Meanwhile, the guidelines served as a comprehensive guide on how we could utilize our brand visuals. They put together brand visuals and color palettes, too. 

What is the team composition?

We work with four key teammates. The founder of the business and their creative director are also involved every step of the way. 

How did you come to work with DD.NYC®?

I did an extensive search on many agencies and interviewed 15 branding agencies until I came across DD.NYC®. They stood out because they were highly responsive and well-organized. The team was clear in terms of what the process with them would look like. 

They were also flexible in what we could include and not include. This was good since we didn’t have a tremendous capital to spend as a startup. Their members were open and willing to have conversations about reducing the scope of work in certain areas to provide us with a more customized experience. As a result, we chose them. 

How much have you invested with them?

The whole project was roughly $20,000. 

What is the status of this engagement?

The project lasted from June–August 2023. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

DD.NYC® did a truly exceptional job. 

How did DD.NYC® perform from a project management standpoint?

The team did a good job managing the project. I had no complaints since they were super timely and responsive.

What did you find most impressive about them?

They took feedback easily and delivered a high-quality product across the board. 

Are there any areas they could improve?

No, there weren’t any. They did such an exceptional job that I couldn’t think of a better team.

Do you have any advice for potential customers?

DD.NYC® makes everything easy, but it’s always helpful to be clear about what you want. Provide proper guidance to the team. I’m sure they can navigate any situation, but the outcome is always better if the client is as responsive and clear as DD.NYC® is. 

BACKGROUND

Please describe your company and position.

I am a Director at of VTS

Describe what your company does in a single sentence.

VTS is the commercial real estate (CRE) industry’s only technology platform that unifies owners, operators, brokers, and tenants to capitalize on opportunities revealed in every square foot of their properties.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DD.NYC® to accomplish?

• Keynote Deck Design & Animation for CEO & CPO

SOLUTION

How did you find DD.NYC®?

Online Search

Why did you select DD.NYC® over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Quality of portfolio impressive

How many teammates from DD.NYC® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Anjelika and the team were contracted for the following: 

• Concept and system work to build a visual design system and deck template for two keynote presentations for our flagship conference, Accelerate 
• Two full keynote builds of 50+ page decks that involved heavy animation and visualization of a SaaS product (15 sessions total) 
• Onsite deck support and iterations during the event and dry runs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 400+ of our customers in the room watching the keynotes 
• Strong positive feedback from executives, VTS team members, and our customers about the decks and overall conference, which DDNYC played an instrumental role in making successful 
• Interest in the products resulting from the keynotes and ways DDNYC chose to showcase and visualize the products

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Truly outstanding project management from Anjelika and the team. They truly went above and beyond to ensure the keynotes were successful, met deadlines on time, and even anticipated our & the exec team's needs. Everybody loved working with them, and it's without question that we will partner with them again next year!

What was your primary form of communication with DD.NYC®?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Anjelika and the team's ability to work with executives to tease out key ideas, refine them, and translate them into a stunning presentation.

Are there any areas for improvement or something DD.NYC® could have done differently?

No - we had a phenomenal experience all around!

BACKGROUND

Introduce your business and what you do there.

I’m the founder, CEO, and artistic director of a film festival. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DD.NYC®?

We hired DD.NYC® for assistance with branding. 

SOLUTION

What was the scope of their involvement?

They are responsible for our branding. DD.NYC® has started with our logo and color scheme, and they also work on our website. We have a lot of meetings with different people from the company to make sure they are following what we want to do. 

What is the team composition? 

There’s one project manager, a creative designer, and a third person, but there are more people behind the scenes. Altogether, there might be 10 people, but we primarily work with a project manager. 

How did you come to work with DD.NYC®?

They were a recommendation. 

What is the status of this engagement?

We started working together in February 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

DD.NYC® works fast, and their turnaround time is good. It’s taken a while to get it ready, but we’re receiving the specific branding we’ve been looking for.

How did DD.NYC® perform from a project management standpoint?

They delivered on time for an event we just had. 

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

We would like to shout out Alana (Project Manager). She’s been very open, patient, and understanding of what we’re looking for. 

What did you find most impressive about them?

DD.NYC® listens to our ideas and respect our vision. They offer suggestions but stay true to the ideas we bring to the engagement. Overall, they have been very flexible and open to hearing what we want to do.

Are there any areas they could improve?

No, they’re good at what they do.

Do you have any advice for potential customers?

Even if you don’t have a creative vision for your project, it’s okay because they will help you. However, if you do have a vision, it will go faster. 

BACKGROUND

Please describe your company and position.

I'm an executive at Ms. Foundation for Women

Describe what your company does in a single sentence.

The mission of the Ms. Foundation for Women is to build women’s collective power in the U.S. to advance equity and justice for all.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DD.NYC® to accomplish?

• Create design concept and identity for a marquee event
• Manage visual production for all venue and event program elements
• Produce and deliver all event collateral and marketing materials

SOLUTION

How did you find DD.NYC®?

Referral

Why did you select DD.NYC® over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

What was the size of DD.NYC®’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

DD.NYC was responsible the creation of event branding and the design and timely production for all related assets. Key deliverables included print collateral (invitation, event program, placards, etc.), digital graphics (social media, email, website, video, slideshow presentation, etc.) and venue signage.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Deliverables produced on deadline through an efficient process to ensure smooth event promotion and production Stellar, innovative design that organization is happy with

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent project management with a very clear process for review and feedback with tracking system for deliverables. The team went above and beyond for last minute additions and always made sure everything was taken care of quickly. The team is very responsive and we always had open communication to reprioritize and develop solutions as needed.

What was your primary form of communication with DD.NYC®?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Their creativity and passion for design and visual art elevated our design. Impressed by their work ethic, client service, and how they always pushed and delivered more.

Are there any areas for improvement or something DD.NYC® could have done differently?

None. 

BACKGROUND

Please describe your company and position.

I am the President of Blue Coastal Vacation Rentals

Describe what your company does in a single sentence.

Property management company for short term vacation rentals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DD.NYC® to accomplish?

• Rebranding
• Update Website

SOLUTION

How did you find DD.NYC®?

Online Search

Why did you select DD.NYC® over others?

• High ratings
• Great culture fit
• Company values aligned
• Other

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted a complete rebranding for the company including logo, colors, and other asset creation. We also wanted to update our Wordpress website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased Direct Bookings
• Increased Website Traffic

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their service was impeccable! The entire team from top to bottom were always wonderful to work with and were always easy to reach and communicate with every step of the way. All deliverables were always on time and thoroughly explained. Everyone who we have had the pleasure to work with have all been extremely talented in their field and always delivered. It has been an absolute pleasure to work with them and we look forward to hiring them for any/all of our future projects!

What was your primary form of communication with DD.NYC®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their service and design talents were impressive. They were always so responsive to any and all questions. They have a boutique marketing firm feel which we love. You actually get to speak with the CEO of the company who is always hands on and is fully immersed in your project which is a rare thing to find. She and her entire team truly cares about the outcome of your project.

Are there any areas for improvement or something DD.NYC® could have done differently?

I honestly can't think of anything negative to say. I wish I had found them sooner for our past projects, but I'm so grateful to have a company who we can work with going forward!

BACKGROUND

Please describe your company and position.

I am the Operations Associate of (a/an) Financial services

Describe what your company does in a single sentence.

Our company is a hedge fund.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DD.NYC® to accomplish?

• New Logo
• New Website
• New Electronic Deliverables

SOLUTION

How did you find DD.NYC®?

Online Search

Why did you select DD.NYC® over others?

High ratings, Great culture fit, Good value for cost, Company values aligned, Other

What was the size of DD.NYC®’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

DD.NYC assisted out firm with a new logo, new website, new email signatures, new corporate letterhead. All of which included a detailed color palette, specifically cultivated fonts and different logo design options to use in our marketing packet. Additionally, their team assisted out firm with designing holiday gifts of Yeti mugs and hats. They also planned out the design and packaging specs needed to send out the holiday gifts, so that the package was uniquely designed to showcase our new logo to our clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Project completed to CEO's satisfaction
• Projected completed before the holiday mailing deadline

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The DD.NYC team managed our project very well. They delivered all items on time, and made sure that outside vendors delivered their items on time as well. Their team has always been readily available to respond to our needs within a timely manner and with kindness, even when working close to the holidays.

What was your primary form of communication with DD.NYC®?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

The DD.NYC team is a very succinct team. I've always felt that all their team members were kept in the loop, making communication effortless. They never drop the ball on communication. Even if I emailed the wrong team member, that person was still able to assist me and/or point me in the right direction to get my needs fulfilled. Their team has a great work ethic with quick turn around times. Our CEO is genuinely amazed with their ability to showcase many logo design ideas that fit within his ideals. They truly are good at what they do.

Are there any areas for improvement or something DD.NYC® could have done differently?

The only room for improvement is to maybe look at having alternative third party vendors for ordering items to be designed on, just to showcase a wider variety of deliverables for holiday or corporate gifting.

BACKGROUND

Introduce your business and what you do there.

I’m a marketing and communications consultant at iCrowd, an event production company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with DD.NYC®?

We needed help freshening our brand to become more recognizable and easy to find as a business.

SOLUTION

What was the scope of their involvement?

DD.NYC® is helping us rebrand our company. They’ve started by thoroughly reviewing our company, our stakeholders, our brand’s online messaging and communication, and our competition. They’ve followed that by giving us design concept ideas that we can choose from — it’s a collaborative process where we narrow down to an option that we feel conveys the right feelings about who we are and what we offer as a company.

Their deliverables include logo creation, color scheme, brand guidelines creation, and WordPress website development to enhance our online presence. DD.NYC®’s team also provides helpful ideas for the site’s pages

In terms of features, the site they’re creating is intended to be easy to use and showcase our services and past projects.

What was the team composition? 

We work around six members of DD.NYC®’s team, but our main points of contact are Mariana (CEO), a designer, and an account manager — we’ve been collaborating with the same people since we started the project, which is great.

How much have you invested with them?

So far, we’ve spent $25,000–$50,000 with them.

What is the status of this engagement?

We started working together in July 2022, and the engagement is ongoing. We had to put the project on hold for a couple of months because we were too busy with other projects, but we resumed the work after that to move it through.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t launched yet, but our internal team has given fantastic feedback and is excited about DD.NYC®’s work. The logo they created, the color schemes they chose, and the integration of every element capture the exact industry we’re in and represent who we are as a team — they have a great eye and go above and beyond our expectations.

How did DD.NYC® perform from a project management standpoint?

DD.NYC®’s team has open lines of communication, is forward-thinking, pushes the project at the right pace without being aggressive, and has resources for us whenever we need to communicate with them. In terms of communication, we use phone calls, email, texts, Zoom, and in-person meetings, making it very easy to work with them.

What did you find most impressive about them?

DD.NYC®’s biggest strength is their creative talent, driven by their experience — they’ve worked on many projects, so their team is very knowledgeable, tech-savvy, and innovative.

Are there any areas they could improve?

So far, I don’t think there’s anything they can improve on. They’re a consistent team, and working with them has been a pleasure.

Do you have any advice for potential customers?

It’s important to have an idea of what you want, but I suggest taking a leap of faith and opening your mind to letting them show their talent and develop ideas for your project — DD.NYC® is a group you can trust.