DATAFOREST

BACKGROUND

Introduce your business and what you do there.

I am the Co-Founder of an Australian telecom provider offering friendly, customer-focused mobile services with an emphasis on sustainability and a fresh approach compared to larger competitors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DATAFOREST?

We wanted to integrate AI into assisting with replies from our ticketing platform, with the goal of improving customer support.

SOLUTION

What was the scope of their involvement?

The main deliverables were delivering an AI platform that can handle our specific use cases based on customer and service data. The platform is also standalone, allowing us to integrate it into any future support integration. The project included full infrastructure with a dashboard to assess AI responses and provide feedback, an API for our platforms to integrate with, and a vector database for importing our knowledge base.

How did you find DATAFOREST?

Online search.

Why did you select DATAFOREST over others?

We chose DATAFOREST because of their high ratings and pricing that fit our budget.

What is the status of this engagement?

The project started in May 2026 and is ongoing.

How many teammates from DATAFOREST were assigned to your project?

There were 2-5 people from DATAFOREST assigned to our project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The draft responses from the AI are tonally on brand and able to answer questions satisfactorily. While the AI was never meant to replace human support, it can solve the most commonly asked support questions, which will improve customer satisfaction. We are still fine-tuning the responses, but they are as accurate and on-brand as our own. Going forward, we plan to focus on the reduction in additional customer responses as a key metric.

What was your primary form of communication with DATAFOREST?

We primarily communicated through virtual meetings and email or messaging apps.

How did DATAFOREST perform from a project management standpoint?

DATAFOREST were amazing at managing the project and delivering it on time. They updated us every step of the way and held weekly meetings to discuss feedback.

What did you find most impressive about them?

They were very proactive in reaching out to confirm and make sure everything was on track and met expectations.

Are there any areas they could improve?

They were a perfect company to work with.

BACKGROUND

Please describe your company and position.

I am the CEO of Revife

Describe what your company does in a single sentence.

Revife is an innovative fashion startup that offers personalized style boxes filled with second-hand and sustainable retail clothing, curated by expert stylists, where customers can keep what they love and return the rest for free.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DATAFOREST to accomplish?

• Replace fragile manual processes: Eliminate our mistake-sensitive workflow that required stylists to juggle multiple systems and manual data entry with a robust, integrated solution.
• Create visual styling capabilities: Develop a visual canvas where stylists can see and arrange actual product images in real-time, which is crucial for fashion styling work.
• Enable scalability through automation: Implement automated pricing calculations, seamless data flow, and custom Shopify integration to handle higher order volumes without proportional increases in administrative overhead. RetryClaude can make mistakes. Please double-check responses.

SOLUTION

How did you find DATAFOREST?

Referral

Why did you select DATAFOREST over others?

Referred to me

How many teammates from DATAFOREST were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved developing a comprehensive style board system with two main components. First, a Google Chrome extension that injects "add to board" buttons on both Sellpy.com and our Revife.nl Shopify store product pages, allowing stylists to seamlessly add products to their styling boards while automatically synchronizing Sellpy products with the shopping cart. Second, a web application featuring a visual canvas where stylists can move, resize, and arrange product cards, manage multiple projects, and work with an Order Board that includes four distinct outfit sections with automated pricing calculations (selling price = 0.6 × before price for Sellpy products), product categorization (Z, O, or blank designations), and Shopify integration for automatic product information population.

Key deliverables include:

Chrome extension compatible with both Sellpy and Revife websites
Web application with visual styling canvas and project management capabilities
Order Board functionality with outfit sections, automated pricing, and product categorization
Confirmation system displaying product details organized by outfit with summary calculations
Data integration that exports structured order data to datasets with specified columns (Order date, Stylist, Order, Outfit, platform source, pricing details, product information)
User authentication system for individual stylist accounts
Complete documentation and user guides for the styling team
The system replaces manual processes with an integrated solution that saves approximately 15 minutes per order while providing the visual interface essential for effective fashion styling work.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Time efficiency: 15 minutes saved per order through automated processes and streamlined workflow
Error reduction: Significant decrease in manual data entry errors due to automated Shopify integration and visual confirmation screens
Scalability metrics: Ability to handle increased order volumes without proportional increases in stylist administrative time
Process consolidation: Reduction from multiple fragmented systems to one integrated platform for the entire styling workflow
Current project progress indicators:

Detailed requirements successfully defined and documented
Technical architecture planned for both Chrome extension and web application components
Data integration structure established for seamless information flow
User workflow optimization designed to eliminate previous pain points
We will be able to provide concrete performance metrics and ROI measurements once the system is deployed and we have operational data from actual stylist usage in our production environment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

DATAFOREST has demonstrated excellent project management throughout our collaboration. Their communication has been exceptionally detailed and proactive - they consistently reach out with updates, clarifications, and progress reports without us having to prompt them. We particularly appreciate their initiative in scheduling regular meetings to ensure alignment and address any questions or concerns promptly.

What stands out most is their ability to think collaboratively with us as the client. Rather than simply executing our initial requirements, they actively engage in problem-solving and offer valuable insights that improve the overall solution. When we introduced additional features and modifications to the scope (including preview boards, exchange functionality, and payment automation), they worked with us to understand the business context and provided thoughtful recommendations on implementation approaches.

Their responsiveness to our needs has been outstanding. When we needed to restructure the project scope to create a more minimal MVP while moving other features to add-ons, they quickly adapted their planning and provided updated documentation. They've also been flexible in accommodating our evolving requirements as our business needs became clearer throughout the planning process.

The team has consistently delivered planning documents and technical specifications on time, and their detailed Work Breakdown Structure demonstrates thorough preparation for the development phase. Their willingness to explore cost-effective alternatives, such as JSON storage options to reduce development complexity, shows they genuinely care about delivering value within our budget constraints.

Overall, DATAFOREST has exceeded our expectations in terms of project management, communication quality, and collaborative partnership approach.

What was your primary form of communication with DATAFOREST?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about DATAFOREST was their genuine collaborative approach and ability to think strategically about our business needs rather than just executing technical requirements. When we presented them with our initial concept, they didn't simply accept it at face value - they asked thoughtful questions about our workflow, understood the challenges our stylists face, and actively contributed ideas to improve the solution.

Their adaptability stood out significantly. As our requirements evolved throughout the planning process - adding preview functionality, exchange boards, and payment automation - they never treated these as problematic scope changes. Instead, they embraced each addition as an opportunity to create a more comprehensive solution and helped us think through the implications and best implementation approaches.

We were particularly impressed by their technical honesty and transparency. When discussing data storage options, they proactively suggested JSON storage as a more cost-effective alternative to Google Sheets integration, clearly explaining the trade-offs and potential savings. This demonstrated they prioritize delivering value to the client over maximizing project complexity.

Their communication style is uniquely detailed and proactive. Rather than waiting for us to ask questions, they anticipate our needs and provide comprehensive updates and explanations. The level of documentation they produce - from detailed SOWs to thorough Work Breakdown Structures - shows a commitment to clarity and professionalism that sets them apart.

Most importantly, they truly understand that successful software development requires partnership, not just technical execution. They've made us feel like we have a dedicated technical team extension rather than just an external vendor.

Are there any areas for improvement or something DATAFOREST could have done differently?

Overall, our experience with DATAFOREST has been very positive, but if we had to identify areas for improvement, it would be around initial project scoping and requirement gathering. While we appreciate their flexibility in accommodating our evolving requirements, it might have been beneficial to have a more structured discovery phase upfront to anticipate some of the additional features we later requested.

BACKGROUND

Please describe your company and position.

I am the Product Marketing Manager of Amploo

Describe what your company does in a single sentence.

Amploo is a versatile collaborative solution catering to HR management and team collaboration. It handles HR aspects like employee onboarding, benefits administration, and time off tracking. Beyond HR, it integrates task management, time tracking, collaboration tools, analytics, document management, and more. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DATAFOREST to accomplish?

• Build an integration layer connecting us with 3d party apps;
• Integrate Gen AI for improving customer experience.

SOLUTION

How did you find DATAFOREST?

Online Search

Why did you select DATAFOREST over others?

We have heard about Dataforest before. Within the intro call, they showed a high level of expertise.

How many teammates from DATAFOREST were assigned to this project?

3

Describe the scope of work in detail. Please include a summary of key deliverables.

To bring seamless onboarding for our clients, we required to make integrations with several 3d party applications; we also have to make ETL pipelines to ensure proper data transfer in our environment. While working on the project, we added another scope of work for Gen AI integration. We want to make our platform manageable via chat/voice communication. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had 2 phases. 1st was about making integrations. We received all the codebase and manuals. Dataforest team made testing and solution deployment to our production environment. 2nd phase was about AI adoption, so there we had more or less the same approach, but after initial development, they were working closely with us to find the solution. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They took a two-week sprint approach. We had access to the dev stage and could see the progress. The PM organized all communication and effective delivery. 

What was your primary form of communication with DATAFOREST?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It was interesting and a bit different from other vendors how Dataforest organizes solution delivery, attracting internal experts to bring ideas and set hypotheses while core work is being done by the dev team

Are there any areas for improvement or something DATAFOREST could have done differently?

DATAFOREST has exceeded our expectations.

BACKGROUND

Please describe your company and position.

I am an executive of Perfsol

Describe what your company does in a single sentence.

Perfsol provides full-cycle software development from prototype to market-ready web and mobile apps and ongoing support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DATAFOREST to accomplish?

• We require expertise in data architecture to build complex Data Lake
• Help us to build effective data pipelines for our clients
• Develop a number of AI agents to automate workflow with Gen AI

SOLUTION

How did you find DATAFOREST?

Referral

Why did you select DATAFOREST over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from DATAFOREST were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We required data engineering and AI expertise within our development process. The project targets were scoped into three parts:

• The first one is preparing data architecture for the Snowflake data lake.
• The second one is developing several ETL pipelines.
• The last one is creating a chain of AI agents to automate workflow with Gen AI.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

For each project goal, we received deliverables, in time and budget, so it was : 

• Preapred Data lake architecture. 
• Automated ETL pipelines.
• Set of AI agents that covers the initial requirement

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had a project manager from the Dataforest side. Maryna organized effective communication and information flow between 2 teams. We get deliverables mostly in time, based on the initial budget! We are happy with their results. 

What was your primary form of communication with DATAFOREST?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Dataforest's unique delivery approach is based on consulting and engineering. The team effectively allocates internal experts, such as Data architects and solution architects, to assist with projects. 

Are there any areas for improvement or something DATAFOREST could have done differently?

They repeatedly proposed their DevOps to us, but we didn't need them since we had our own. 

BACKGROUND

Please describe your company and position.

I am the CEO of Ranktracker

Describe what your company does in a single sentence.

I'm the Co-founder of the Saas which allows users to check their website's ranking on Google and provides data on the site's rank for specific keywords and tracks their performance over time.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DATAFOREST to accomplish?

• Tune our PostgreSQL configuration and help us improve the reliability of our master/slave setup.

SOLUTION

How did you find DATAFOREST?

Online Search

Why did you select DATAFOREST over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from DATAFOREST were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were seeking an experienced database engineer to fine-tune our PostgreSQL configuration file and improve the reliability of our master/slave setup. The project presented several challenges, including the presence of numerous idle connections, high CPU wait times due to kernel IO processes, excessive locks reaching up to 3000, long transaction durations of up to 50 minutes, an IOPS bottleneck, and a significant delay in replica syncing due to master database overload.

Dataforest not only recognized the nature of these issues but also proposed effective solutions for each of them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

"From the very beginning, DATAFOREST demonstrated a high level of expertise and professionalism. They quickly identified the weaknesses in our current configuration, especially the issues causing the slave to fall behind during peak times and struggle to catch up. Their in-depth knowledge of PostgreSQL configuration files and their willingness to assist our development team, who had limited experience in this area, greatly impressed us.

Dataforest's implementation of monitoring systems, specifically Prometheus for Linux and Postgres metrics, and Grafana for master and slave dashboards, significantly improved our ability to monitor and analyze the database performance in real-time. Also, we were impressed with the attention to detail and the comprehensive insights provided through these monitoring tools, enabling us to make informed decisions and quickly address any potential issues."

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was efficiently planned, executed according to the schedule, and all deadlines were successfully met.

What was your primary form of communication with DATAFOREST?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One notable aspect of Dataforest's approach was their commitment to transparency and communication. They provided detailed reports on the work done, including the time spent on each task, ensuring that we were continuously updated on the progress of the project.

Are there any areas for improvement or something DATAFOREST could have done differently?

"DATAFOREST team expertise, dedication to problem-solving, and excellent communication make them an invaluable partner. With their assistance, we have achieved significant improvements in our database reliability."

BACKGROUND

Please describe your company and position.

I am a Technology Manager of (a/an) Automotive

Describe what your company does in a single sentence.

Our company focuses on standardizing the data exchanges between the many tools used in the process to develop and validate vehicles, their components, and their control systems.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DATAFOREST to accomplish?

• Script development for UML data extraction

SOLUTION

How did you find DATAFOREST?

Online Search

Why did you select DATAFOREST over others?

• High ratings
• Good value for cost

What was the size of DATAFOREST’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Data within one XML file shall be extracted to several AsciiDoc files by a python script and stored in a folder structure in the file system. AsciiDoc files are text files with the file extension .adoc. The XML file that shall be used for input contains exported data of an UML model. The UML model was exported from an Enterprise Architect 2.5 binary file using the XML export format XMI 1.1. This project is based on a script developed for a project in May 2021. This script shall be extended.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Several deliveralables during project run time
• Bug fixes and requests for changes were incorporated on time

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management team was easy and fast to communicate.

What was your primary form of communication with DATAFOREST?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Professionalism, communication and high-quality of deliverables

Are there any areas for improvement or something DATAFOREST could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I'm the Senior Developer / Team Lead for a full-service digital marketing agency that exceeds client expectations and grows businesses with data-driven marketing solutions that resonate with consumers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire DATAFOREST, and what were your goals?

We had to integrate a number of disparate data sources from a vendor with a complex mix of proprietary systems into a data warehouse. Our end goal was to produce a data-driven dashboard for business decisions. Our goal in hiring DATAFOREST was to rapidly develop the connections so that our team could focus on the dashboard.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found DATAFOREST through Upwork. They submitted the most comprehensive response to our initial request, along with an impressive portfolio of projects. From our initial conversation, it was clear that DATAFOREST would be a good long-term partner for data projects.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The used AWS architecture, including RedShift and Lambda, to build a collection of connectors between multiple data systems, and helped implement a connector between RedShift and Domo for the purposes of reporting.

How many people from the vendor's team worked with you, and what were their positions?

We worked with 4 people, including a sales and account management specialist, the owner, and two project managers. I know other internal resources worked on the project, but our project managers did a very good job handling that communication.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

DATAFOREST consistently delivered on scope, on time, and on budget. They communicated incredibly well and made helpful suggestions through the course of the project.

Describe their project management style, including communication tools and timeliness.

I'm very impressed with the project managers at DATAFOREST who collaborated regularly with our team via Slack. They were very responsive and had a broad knowledge of the solution we built.

What did you find most impressive or unique about this company?

Their communication was great, and their ability to work within our time zone was very much appreciated.

Are there any areas for improvement or something they could have done differently?

Payment was a little bit difficult at first, but we have a lot of understanding for that because the war in Ukraine is likely impacting payment options.

BACKGROUND

Please describe your company and your position there.

We are Cloud and DevOps Consultants. Advascale builds and optimizes scalable and easily manageable IT infrastructures. I’m a co-founder and the CEO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire DATAFOREST, and what were your goals?

We were looking for a mix of expertise in web development and advanced knowledge in data engineering.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for a team or a company that we could rely on to help us with a client's project. We were building infrastructure, but we had no deep expertise in Data Engineering and Web Development. We also knew some of their clients, so we had some good recommendations.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We've asked Dataforest to do business and technical analysis of the project, create the necessary ETL pipelines and build a web platform for managing and reporting needs. The Agile approach helped us to be in line with the timing and scope, ultimately 2 iterations of QA polished the platform.

How many people from the vendor's team worked with you, and what were their positions?

We were engaged with the Solution Architect, Data Engineers, React Developer, Backend (Python) Developer and Project Manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have finished the project's first phase and are scoping out new activities. Agile approaches and targeted results have made this experience productive for us.

Describe their project management style, including communication tools and timeliness.

The project deliverables and requirements were well defined, the project was planned perfectly, with all stages were completed within the scheduled timeframe. Communication was via emails, Slack, and calls.

What did you find most impressive or unique about this company?

DataForest knows what they do. They have the best data engineering expertise we have seen on the market in recent years. Beyond that, a proactive and data-driven approach has made cooperation beneficial and effective.

Are there any areas for improvement or something they could have done differently?

Can't think of any. We continue to work with them as technical partners. We appreciate the quality of their personnel, responsiveness, and attention to detail.

BACKGROUND

Introduce your business and what you do there.

I’m the head of risk management for Investment Capital Ukraine, an asset management and financial brokerage company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DataForest?

The challenge was to automate and streamline our database.

SOLUTION

What was the scope of their involvement?

DataForest automated the process needed to extract information from various operational systems. Then, they combined the data into our database to automate and streamline the reporting process.

At the start of the project, we discussed two stages of development, and we later added a third stage. They delivered the first iteration and then upgraded to a second version, after which we gave final comments and changes. Finally, they delivered the final version of the product. We’re currently negotiating with DataForest to see how we can work together further. 

What is the team composition?

I communicate with five people from DataForest. My first contact was with one of the co-founders, and I’ve also worked with a project manager, coders, an analytics specialist, and a programmer. There was a programmer switch during the development process.

How did you come to work with DataForest?

Since the project didn’t require too many hours, we couldn’t hire a large company because they require a certain amount of billing to start a relationship. We were looking for a mid-to-small-size boutique company that could handle the job. 

DataForest was perfect for us in terms of technical capabilities and ability to handle our order’s size. They also gave us very competitive pricing, and since their business analyst had extensive financial market knowledge, it was easier to communicate our goals.

How much have you invested with them?

So far, we’ve spent around $30,000.

What is the status of this engagement?

We started working together around December 2020, and they finished the product in March 2022. Our partnership is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The product DataForest built is working. Our main metric of success is functionality and usability, and the product is performing at the level that we expected. 

How did DataForest perform from a project management standpoint?

The project manager is designated to handle communication, project status updates, and timeline expectations. They always keep me in the loop of what’s going on. 

In terms of time management, the project took a bit longer than expected; we had calculated nine months, and it took a year and a half. However, it’s not entirely DataForest’s fault because we added a few features in the middle of the project and then another stage of development. We understand that they’re a small team with limited resources, one of whom left in the middle of the project, so things like these can happen.

We use Telegram to keep in touch, and their communication is good. They have some integrations with the platform, so a bot sends us status reports whenever there’s an update. 

What did you find most impressive about them?

I’m really pleased with DataForest’s understanding of financial asset management. This industry expertise has meant that I didn’t have to explain the mechanics of profit calculation to the coders; instead, the business analyst took care of it. While explaining the industry can be a drag, it was easy with DataForest.

Are there any areas they could improve?

They could improve their resource management and timely turnover of the project. The timeline got extended quite a bit, and though I understand some of it was our own doing, they didn’t show urgency to fit everything into the original schedule. 

Do you have any advice for potential customers?

Preparation is key! Even if you think you know what you want, the project can become a landmine unless you’ve gone through the steps to see the complete picture. I wish I had been more prepared and discussed everything I wanted to be integrated into the solution at the initial meeting.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a software development company that provides people with a tool to help them discover trending products and services in the e-commerce space.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DataForest?

We needed someone to provide us with custom software development.

SOLUTION

What was the scope of their involvement?

DataForest is helping us build and develop a custom software solution based on our designs. They utilize open-source software and other development tools such as Python and React.

What is the team composition?

We work with a project manager, QA specialist, front- and backend developers, two data engineers, a data scientist, and a DevOps engineer.

How did you come to work with DataForest?

I came across DataForest through Upwork and decided to hire them based on the services they were offering.

How much have you invested with them?

So far, we’ve invested about $460,000.

What is the status of this engagement?

Our ongoing engagement started in August 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In terms of development, they’ve been consistently building everything we’ve asked them to without any issues. If we experience any problems, they come back to us with good recommendations on how the project can be improved.

How did DataForest perform from a project management standpoint?

The team is highly efficient from a process and project management perspective, as they don’t waste a lot of our resources when it comes to resolving issues with minimal intervention from us.

For every tool we want to build, they send us an estimate and breakdown of all the tasks, and put them up on JIRA along with the timelines. Moreover, we typically communicate through Slack and weekly phone calls.

What did you find most impressive about them?

We’re impressed with how they’re able to utilize their resources to deliver all of our requests.

Are there any areas they could improve?

One thing they could improve on is their approach to communication. They could be more efficient but other than that, everything else is good.

Do you have any advice for potential customers?

To get the most out of your engagement with DataForest, I would advise you to provide them with detailed information and requirements.