Damian M. Reid International

BACKGROUND

Please describe your company and position.

I am the Principal/Owner of Lori Pedersen Home

Describe what your company does in a single sentence.

We provide professional Home Staging services for real estate, as well as Interior Decor + Renovations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Damian M. Reid International to accomplish?

• Managing Growth
• Increase Revenue + Profits
• Standardize + Formalize Procedures

SOLUTION

How did you find Damian M. Reid International?

Personal Contact

Why did you select Damian M. Reid International over others?

• Great culture fit
• Company values aligned

How many teammates from Damian M. Reid International were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The following were elements of the solution:

• Create a three-year business plan
• Develop a new organizational chart and implement detailed job responsibilities
• Focus more of the principal's time on higher-level strategic activities
• Clean up the management of financial tracking
• Implement a regular strategic planning process
• Implement Key Performance Indicators based on specific industry standards for this geographical area
• Provide strategic consulting on business issues 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Steady revenue growth + formalization of procedures

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes - DMR was always ontop of things and two steps ahead. Damian M. Reid International anticipates our needs before we do.

What was your primary form of communication with Damian M. Reid International?

Virtual Meeting

What did you find most impressive or unique about this company?

Dedication to client success, and insight/empathy with respect to taking care of the whole person, not just the entrepreners business side.

Are there any areas for improvement or something Damian M. Reid International could have done differently?

Have more clear project milestones, and progress checkins

BACKGROUND

Please describe your company and position.

I am the Owner & Founder of Luminate Communications

Describe what your company does in a single sentence.

We are a communications agency that specializes in creating the impactful content nonprofits need to better connect with their audiences. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Damian M. Reid International to accomplish?

• Coach me in building this agency

SOLUTION

How did you find Damian M. Reid International?

Referral

Why did you select Damian M. Reid International over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Damian M. Reid International were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

At the time, I was a freelance copywriter and solopreneur. I had been operating this way for about 8 years — I was doing okay for myself but I lacked business structure and a business plan. I wanted to grow the business and needed guidance on how to do so.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Damian M. Reid International provided teh coaching required to address my challenges. I worked wiht him to identify areas where the delegation of tasks could free up time to focus on growth and to develop a scalable business model that could handle increasing pressures. 

Damian delivered 1- to-1 private coaching sessions in 2018, and then continued to provide on-demand mentoring in 2019, 2020 and 2021. The coaching and mentoring had a significant impact on Luminate Communications. 

• Growth from a 1-person operation to 7 team members allowing for us to work with more clients.
• A 4x increase in revenue over 5 years
• Creation of a scalable, successful business

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In 2018, we met 1-1 on a regular basis for coaching sessions. Damian would assign homework at each session for me to complete before we could go on to the next stage. Once I launched the bigger business and continued to grow, I continued to engage Damian's servivces for the next three years through quarterly mentoring sessions to course correct as I grew the business. 

What was your primary form of communication with Damian M. Reid International?

Virtual Meeting

What did you find most impressive or unique about this company?

Aside from being an excellent coach, Damian is a really great listener. He listens to your needs and values and helps you grow a business that is in line with what you want to achieve. 

Are there any areas for improvement or something Damian M. Reid International could have done differently?

No