CROWN FULFILLMENT

BACKGROUND

Introduce your business and what you do there.

I’m the COO of Vice Versa, a DTC electrolyte drink mix company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CROWN FULFILLMENT?

We needed help managing our 3PL services for warehousing and shipping.

SOLUTION

What was the scope of their involvement?

CROWN FULFILLMENT manages our 3PL services for warehousing and shipping. Their work includes inventory management, order packing, and returns.

What is the team composition?

We work with 2–5 teammates from CROWN FULFILLMENT.

How did you come to work with CROWN FULFILLMENT?

We found them through an online search. We chose them over other fulfillment providers because they had high ratings, their pricing fit our budget, they were a great culture fit, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We started working with them in March 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

CROWN FULFILLMENT has an extremely fast response time and fulfillment. Their pricing is also extremely fair. The response time is almost immediate, and the fulfillment time is always the same day before the late afternoon. The fast shipping makes for happy customers.

How did CROWN FULFILLMENT perform from a project management standpoint?

They always deliver on time. We communicate via email and messaging apps.

What did you find most impressive about them?

They're great at everything.

Are there any areas they could improve?

No, there aren't any.