Corewide

BACKGROUND

Please describe your company and position.

I am the Team Lead of Pocketbook

Describe what your company does in a single sentence.

PocketBook International SA is a consumer electronics company specializing in E Ink e-readers and related accessories. Alongside hardware, we operate our own e-commerce stores and a cloud ecosystem (reading apps, content sync, bookstore integrations) across several European markets — Germany, Spain, the UK and Ukraine. Our customers are avid readers, from casual users buying a first e-reader to long-time owners managing large personal libraries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Corewide to accomplish?

• Migrate our multi-region Magento e-commerce platform from legacy VM-based servers to a managed Kubernetes setup (DigitalOcean DOKS) with zero downtime for customers.
• Rebuild deployment and environment provisioning as Infrastructure-as-Code and GitOps, so that identical environments across our DE/ES/UK/UA stores can be recreated and released without manual steps.
• Set up production-grade observability (metrics, logs, tracing) and alerting to shorten incident detection and MTTR.
• Optimize cloud spend and right-size infrastructure while improving resilience and autoscaling under peak sales load.

SOLUTION

How did you find Corewide?

Other

Why did you select Corewide over others?

• Close to my geographic location
• Great culture fit
• Good value for cost

How many teammates from Corewide were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We run a multi-region Magento 2 e-commerce platform serving our e-reader stores across Germany, Spain, the UK and Ukraine. The infrastructure was historically VM-based, which made scaling, environment parity and releases slow and largely manual. Corewide handled the move to managed Kubernetes on DigitalOcean (DOKS) end to end: cluster provisioning described as Infrastructure-as-Code, the Magento pod topology (web, cron, consumers), stateful components via operators — Percona XtraDB Cluster for MySQL, RabbitMQ and OpenSearch — plus the caching and CDN/edge layer. They also built out the observability stack — kube-prometheus-stack for metrics, Loki for logs, Tempo for tracing — with dashboards and alerting routed to our team. Key deliverables: the production DOKS clusters and all supporting IaC; rebuilt CI/CD pipelines; the monitoring, logging and alerting stack; a cutover executed without customer-facing downtime; and handover documentation with knowledge-transfer sessions for our in-house team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Provisioning a new environment now takes couple of hours instead of weeks, fully described as code.

Before the project we had essentially no monitoring — no metrics collection, no dashboards, no alerting. Diagnosing a production issue meant SSH-ing into individual app servers and reading logs manually, and we usually learned about problems from customers rather than from our own systems. Corewide deployed a full Prometheus and Grafana stack with exporters across the infrastructure — node, MySQL, Redis, RabbitMQ, OpenSearch, Nginx/PHP-FPM and the Kubernetes control plane — so every layer now reports metrics. We went from zero dashboards to a set of per-service and per-region views, plus alerting rules that notify the team before users are affected.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was structured and predictable. We had regular sync meetings with a dedicated lead engineer as the main point of contact. Day-to-day questions went through a shared Slack channel, and response times were consistently fast — usually within the same working hours. 
Deliverables were generally on schedule. When timelines shifted, it was flagged in advance with a clear reason rather than discovered at the deadline, which let us re-plan on our side. 
They were responsive to changes in scope and priority. When we needed something reprioritized mid-sprint, or when a production issue came up outside the planned work, they picked it up without friction.

What was your primary form of communication with Corewide?

Email or Messaging App

What did you find most impressive or unique about this company?

They didn't just apply a standard Kubernetes template. Magento has awkward requirements — cron, queue consumers, shared media, cache invalidation — and they took the time to understand how our specific setup worked before designing around it. The solutions they proposed were argued from experience, not from a checklist.

Are there any areas for improvement or something Corewide could have done differently?

Onboarding took a bit longer than expected — our Magento setup is non-standard and it took a few weeks before their team was fully up to speed on its quirks. Some of that was unavoidable, and once they were in context the pace picked up considerably.

BACKGROUND

Please describe your company and position.

I am the CEO of Elevator Global

Describe what your company does in a single sentence.

Elevator are a technology partner offering software development and test automation services to UK clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Corewide to accomplish?

• Advise on Azure infrastructure design for streamlined development and secure, production-ready environments.
• Leverage Terraform for infrastructure-as-code, enabling fully automated, repeatable, and version-controlled deployments integrated into our release pipeline.
• Deliver comprehensive infrastructure documentation and clear, well-structured architecture diagrams.
• Deliver best-in-class support for ongoing development and production operations.

SOLUTION

How did you find Corewide?

Online Search

Why did you select Corewide over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Corewide were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Corewide’s primary objective was to transform the existing SaaS MVP infrastructure into a secure, scalable, and production-ready platform for commercial use.

Deliverable - Audit existing Azure infrastructure

Perform an in-depth assessment of the current Azure infrastructure to uncover gaps and apply industry best practices for enhanced security and operational efficiency.

Deliverable - Migrate existing ARM templates to Terraform

Phase one of the project involves converting the existing infrastructure into Terraform-based Infrastructure-as-Code by exporting ARM templates and codifying previously unmanaged resources. This establishes a unified and version-controlled baseline that facilitates infrastructure changes and supports seamless horizontal and vertical scaling.

Deliverable - Network Hardening and Services Optimisation

Enhance the existing Infrastructure-as-Code (IaC) configuration based on findings from the audit phase—focusing on Azure project organization structure, security hardening, and network performance optimization. Implement necessary configurations across Azure-managed services to improve availability, ensure redundancy, and optimize for cost efficiency

Deliverable - CI/CD Adjustments

Refine the CI/CD pipelines within the infrastructure repository to support Terraform-based provisioning. Ensure that deployment workflows are clearly defined for each environment and operate in isolation. Infrastructure change plans should be automatically generated and referenced in pipeline logs and stored as Azure DevOps artifacts for traceability. Additionally, make targeted adjustments to the CI/CD configurations in application repositories to leverage Azure Pipelines environments, providing a centralized and convenient view of each environment, associated code deployments, and deployment history.

Deliverable - Azure Monitoring Implementation

Enhance the existing Azure Monitoring configuration to ensure comprehensive visibility into both project applications and Azure-managed services. Set up an initial dashboard to provide a unified observability view and establish a foundation for configuring alerts and proactive monitoring.

Deliverable - Non-Production Environments Migration

Provision replacement infrastructure for all non-production cloud environments and migrate existing environments accordingly. This process includes data migration as needed, validation to ensure successful transitions, and cleanup of redundant resources—such as outdated ARM templates in the IaC repository and unused assets in Azure.

Deliverable - Provision Secure Staging and Production Environments

Provision staging and production environments that mirror each other to support seamless release processes and route-to-live workflows. Collaborate closely with penetration testing specialists to ensure both environments are secure and fully prepared for commercial use.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes:

• Excellent communication—friendly, responsive, and easy to engage with
• Aligned values emphasizing a positive, quality-first approach
• Expert, insightful advice throughout the engagement
• Successful transformation of legacy environments into robust Infrastructure-as-Code
• Reliable, seamless environment provisioning via automated CI/CD pipelines
• Thorough and clear documentation paired with detailed architecture diagrams
• Penetration testing completed with minimal remediation required
• Commercial customers actively using a stable, live production environment
• Exceptional ongoing support ensuring sustained success

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Corewide's project management was highly effective and professional. They consistently delivered items on time, keeping the project on schedule without compromising quality. They were very responsive and adaptable, quickly addressing our needs and adjusting plans when necessary to ensure smooth progress. Communication was clear and proactive, which made collaboration straightforward and efficient.

What was your primary form of communication with Corewide?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Corewide was their deep expertise combined with a truly collaborative approach. They not only brought technical excellence but also took the time to understand our challenges and implement solutions accordingly. Their commitment to quality, transparent communication, and proactive problem-solving sets them apart and made the entire experience seamless and rewarding. 

Positive, friendly and approachable they really are an extension of the team.

Are there any areas for improvement or something Corewide could have done differently?

The only challenge I faced was tracking some of the many activities in progress, which meant I had to ask for a status when I could have just check myself. I understand this is being addressed by Corewide with a client ticketing portal which I am told will be lauching soon.

BACKGROUND

Please describe your company and position.

I am the CPO of Willo

Describe what your company does in a single sentence.

Willo provides innovative screening solutions for recruiters.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Corewide to accomplish?

• Increase system reliability
• Improve system scalability
• Future proof system infrastructure

SOLUTION

How did you find Corewide?

Online Search

Why did you select Corewide over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Corewide were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Corewide were initially instructed to conduct an Infrastructure Audit for our SaaS platform with a view to awarding a contract for ongoing DevOps support as well as some ongoing maintenance and scalability work. 

The initial scope involved migrating to a new infrastructure, implementing IaC, utilising Kubernetes, optimising deployment pipelines, cost optimisations for a-synchronous processing tasks and introduction of additional environments. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Our system uptime has been > 99.95%
• Our incident response time is now minutes instead of hours (or sometimes even days)
• Our media processing times are a fraction of the previous times (varies depending on a multitude of factors) despite load increasing >30% month on month

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Corewide's response times are better than any organisation I have worked with. The team are diligent, attentive and truly care about the success of our business. 

When it comes to fixed scope projects, Corewide do not rush into implementation - they take the time to understand requirements, supply a scope and welcome discussion to ensure it is fit for purpose before progressing to implementation. We receive regular updates based on our requirements, milestones and the scope of work.

What was your primary form of communication with Corewide?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their interest in the success of our business and application. Most previous contracting agencies we have worked with have (understandably) been focussed on execution of their workscope and being able to invoice the work as a result. 

Corewide takes a unique approach. They invest in the success of their clients, which in turn results in more frequent work for them and a strong element of trust between the organisations. We view them as an extension of our team. 

Are there any areas for improvement or something Corewide could have done differently?

Honestly, no. Any suggestions we have had, Corewide have taken on board and implemented very quickly. This includes how the work scopes are supplied and how communications/updates are handled.

BACKGROUND

Please describe your company and your position there.

I'm the Head of Development at Nordkap, leading a development department of 14.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Corewide?

We grew our development department with > 100% last year. More devs, more projects and a distributed monolith is not a good combination. Big bowl of non-maintainable scripts, everything stuffed into a big repo with pretty extreme build and testing times. We contacted Corewide to look at our infrastructure and come with suggestions on what to fix in alignment of our planned way forward.

SOLUTION

How did you select this vendor and what were the deciding factors?

We talked to a lot of DevOps-as-a-Service vendors but no one came even close to Corewide. We talk the same language and you instantly feel that these boys and girls really know what they are talking about. Sound pricing, excellent initial study and a 100% match in regards to culture.

Describe the project in detail and walk through the stages of the project.

Let’s start by saying the project is ongoing but it all started with an initial review of our infrastructure and our repo/project structure. After this initial review we got a proposal with milestones going forward. Milestones looked great and were totally in line with what we wanted to do. Currently 2 of 6 milestones have been completed, both where done in time and within budget.

How many resources from the vendor's team worked with you, and what were their positions?

CEO and CTO and tech-lead have been our main contacts.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Corewide have delivered 2 of 6 milestones, on time and within budget. Even a war has not slowed them down.

How effective was the workflow between your team and theirs?

Everything has been completed on time. We have the list of the milestones to be completed and have had weekly meetings with CTO and Devs in regards to progress.

What did you find most impressive or unique about this company?

Corewide really knows DevOps culture and is highly professional. They are straight forward, speak up if there is something they do not like and is a partner that really can be trusted.

Are there any areas for improvement or something they could have done differently?

During the first 4-5 months I really do not have ideas of improvement. Smoooooth cooperation!

BACKGROUND

Please describe your company and your position there.

I am the product owner and project manager of MAS. MAS is a software program that helps companies manage all their databases and servers by automating manual tasks. It also help track the companies compliance with Oracle and Microsoft licenses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Corewide?

We needed to be in AWS and Azure quickly and did not have any DevOps resources. We were also having a hard time finding competent UI and Python developers locally. Corewide had all the talented resources we needed and we couldn't be happier with the outcome.

SOLUTION

How did you select this vendor and what were the deciding factors?

One of our team members suggested we talk to them for the resources we needed. We were very impressed by their experience and knowledge level.

Describe the project in detail and walk through their service package.

They containerized our product so it would be available as a SaaS in AWS and Azure. They did it very quickly and improved the way the application performed. We also saw improvements in security.

How many resources from the vendor's team worked with you, and what were their positions?

We are working with a UI developer, a python developer and a team of DevOps experts. Each one of the resources has been amazing to work with they are extremely talented and knowledgeable. Each person has made invaluable contributions to the design and functionality of the application, especially when you consider the stress and emotional battles as their country is under siege.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were up and running on both cloud platforms in record time. We all agree that we don't know of any other team that could have been so successful as quickly as Corewide. The performance and stability of our application has improved greatly because of the expertise from Corewide. All that talent and we can honestly say that each person is a pleasure to work with.

How effective was the workflow between your team and theirs?

We have not had any issues working with them. They are willing to work odd hours to be available during our business hours. Even with the sirens going and the conditions they are having to endure, they are available on a regular basis and continue to do great work. Their dedication is inspiring.

What did you find most impressive or unique about this company?

I think the most special thing about Corewide is the people. They are extremely good at what they do and they do it with a sense of humor and team attitude that sets them aside from any other IT company I have worked with.

Are there any areas for improvement or something they could have done differently?

The only thing I can say is we could get Putin out of Ukraine so these people can live in peace.

BACKGROUND

Please describe your company and position.

I am the Project Manager of Sutton Inspection Bureau

Describe what your company does in a single sentence.

Sutton Inspection Bureau provides customized residential and commercial insurance inspections and property valuations, working closely with underwriting partners to deliver inspection reports tailored to their specific risk assessment and coverage requirements.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Corewide to accomplish?

• Development

SOLUTION

How did you find Corewide?

Referral

Why did you select Corewide over others?

Company values aligned

How many teammates from Corewide were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

DevOps Engineering activities 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes included the completion of planned project milestones, standardization of processes, reduced manual work through automation, and increased visibility into project status and performance through enhanced reporting and tracking tools.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project very well, communicated clearly, and were responsive to our needs. Deliverables were completed on time, feedback was addressed promptly, and they were a reliable partner throughout the project.

What was your primary form of communication with Corewide?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What set this company apart was their responsiveness, collaborative approach, and ability to deliver tailored solutions. Their strong communication and commitment to understanding our needs made them a trusted partner throughout the project.

Are there any areas for improvement or something Corewide could have done differently?

None. 

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of an e-commerce engineering company that develops sustainable, client-focused online solutions for brands worldwide. We specialize in platforms like Magento, Shopify, and WooCommerce to help businesses grow and adapt efficiently.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Corewide?

We needed help setting up a custom project environment on AWS with specific requirements.

SOLUTION

What was the scope of their involvement?

Corewide has helped us set up AWS infrastructure. Their work has included Terraform, CI/CD, containerization, Cloudflare setup, R2 buckets, backup management, and security requirements. Overall, they've handled everything related to our infrastructure.

What is the team composition?

We've worked with 2–5 teammates from Corewide.

How did you come to work with Corewide?

Corewide was referred to me.

What is the status of this engagement?

We started working together in April 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Corewide's work has improved end-client infrastructure and deployment processes. The team has delivered infrastructure aligned with specific requirements. Corewide is flexible and has a desire to find a solution.

How did Corewide perform from a project management standpoint?

Corewide has delivered on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

I'm impressed by Corewide's team's interchangeability.

Are there any areas they could improve?

It would be great if they could give more details on some technical solutions to convey them more easily to the end client.

BACKGROUND

Please describe your company and position.

 I am the Director of Technology of an information technology company 

Describe what your company does in a single sentence.

Real estate website and marketing platform for agents and teams in the US and Canada.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Corewide to accomplish?

• DevOps support
• Uptime support

SOLUTION

How did you find Corewide?

Online Search

Why did you select Corewide over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned
• Skills

How many teammates from Corewide were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Corewide provided DevOps and uptime support to build infrastructure as a code with Terraform, migrate old infrastructure, improve the monitoring stack, take care of security issues and improve service stability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduced the downtime and reported errors.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They always meet deadlines and keep very good communication about the progress.

What was your primary form of communication with Corewide?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Great communication and response time, great project management and a wide variety of skills in the team to solve any problems.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of Cheddar Up, an online platform for group organizers to easily collect payments and forms. We offer features like tracking, reporting, fundraising tools, and seamless payment options without requiring users to create an account.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Corewide?

We needed help running DevOps and SRE reliably.

SOLUTION

What was the scope of their involvement?

Corewide has helped us with an architecture overhaul, reliability, uptime, and monitoring. The team has provided documentation, set up monitoring tools, and implemented new infrastructure components.

What is the team composition?

We’ve worked with 2–5 teammates from Corewide.

How did you come to work with Corewide?

We found them through an online search. Corewide’s pricing fit our budget, they had a great culture fit, and they were referred to me.

What is the status of this engagement?

We started working with them in January 2021, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Corewide has completely redesigned our DevOps. We’ve noticed improvements in our uptime to 99% and the reliability of our deployments to 100% after a couple of years.

How did Corewide perform from a project management standpoint?

Corewide usually delivers on time. We communicate through virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Corewide’s patience is impressive.

Are there any areas they could improve?

They could communicate priorities more clearly.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of Earn DLT Inc., a business services company. We provide a blockchain-based platform that issues Quantified Emissions Tokens® to transparently measure, record, and verify environmental data and emissions across the commodities industry, enabling efficient carbon reporting and trading.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Corewide?

We needed to optimize our AWS infrastructure and maintain the security of our platform.

SOLUTION

What was the scope of their involvement?

Corewide has been performing planned deployments and releases, configuring backups, upgrading systems and services, executing scheduled maintenance, and making changes to our CI/CD pipelines and GitOps flows. The team has been working on our application servers and security configurations.

What is the team composition?

We’ve been working with 2–5 teammates from Corewide.

How did you come to work with Corewide?

We found them on Upwork. We chose them because they had high ratings and offered good value for the cost.

What is the status of this engagement?

We started working with them in June 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Corewide has helped us save money on our AWS infrastructure and achieve an optimal configuration of our platform infrastructure. We’ve also seen reduced downtime and faster deployment times. In addition, the team has provided transparent communication and metrics.

How did Corewide perform from a project management standpoint?

Corewide’s project management has been good. We communicate via email and messaging apps.

What did you find most impressive about them?

Corewide’s ability to customize their services to our needs and their flexibility have been impressive.

Are there any areas they could improve?

No, there aren’t any.