CONVO

BACKGROUND

Please describe your company and position.

I am the Marketing project manager of SmartWay

Describe what your company does in a single sentence.

We develop and represent innovative food supplement brands, available in leading pharmacies across the country and through our online store.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CONVO to accomplish?

• To grow sales in our online store www.gosmartway.lt
• To increase traffic to the online store.
• To enhance brand visibility and awareness.

SOLUTION

How did you find CONVO?

Online Search

Why did you select CONVO over others?

Pricing fit our budget

How many teammates from CONVO were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The agency manages our full digital marketing communication including social media content creation, Meta Ads and Google Ads campaigns. They are also responsible for graphic design, creating visual materials and banners for our website and when needed writing articles to support our content strategy. Each month they prepare a marketing plan outlining the key focus areas and tools to achieve our goals.

Key Deliverables: monthly content plans, paid media campaigns (Meta and Google), ad creatives, web banners and performance reports. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Over nearly six months of collaboration we’ve seen a clear increase in website traffic and  growth in sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our project management runs smoothly. We always receive quick and clear answers and the support we need whenever something is unclear. We plan everything in advance which allows us to start each month’s activities on time.

What was your primary form of communication with CONVO?

Virtual Meeting

What did you find most impressive or unique about this company?

We value their professionalism and consistency. Everything is well thought out, delivered on time and supported with data driven insights.

Are there any areas for improvement or something CONVO could have done differently?

Overall, we’re very happy with the cooperation. The only thing we’d improve is having even more data insights or short summaries after campaigns to help us evaluate results.