E-Commerce Development
Less than $10,000
Jan. - June 2021

4.0

Quality: 4.0

Schedule: 4.0

Cost: 4.0

Willing to Refer: 4.0

"Their knowledge of analytics needs in terms of ROI was impressive."

Jun 22, 2021

IT Manager, Consumer Goods Company

Anonymous

Other industries
Cape Town, South Africa
11-50 Employees
Online Review
Verified

A consumer goods company hired Conversion Science for e-commerce consulting services. They were tasked with strategizing and evaluating e-commerce solutions to extract the needed value for expected ROI.

Thanks to Conversion Science’s efforts, the company successfully achieved the tasks. The team was independent and knowledgeable, which were the keys to the project’s success. Moreover, the client had no complaints.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the IT Manager of a consumer goods company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Conversion Science, and what were your goals?

We used Conversion Science as an independent consultant in strategizing and evaluating e-commerce solutions.

SOLUTION

How did you select this vendor and what were the deciding factors?

The vendor was selected via a contact through the local business school and came highly recommended.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It was a simple project that only sought the consultancy from Conversion Science and leaned on their experience in terms of the outcomes expected from extracting value out of an ecommerce solution.

How many people from the vendor's team worked with you, and what were their positions?

Three in total. An Operations Manager, a digital strategist, and the director.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I think we achieved what we set out to as part of the bigger process. The independency was key to our evaluation.

Describe their project management style, including communication tools and timeliness.

So no project management per se.

What did you find most impressive or unique about this company?

Their knowledge of analytics needs in terms of ROI was impressive.

Are there any areas for improvement or something they could have done differently?

Not really.

RATINGS

4.0

Conversion Science

Combining data driven optimization with excellent

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