Complete Marketing Solutions

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an automotive company. We provide professional mobile towbar fitting, trailer servicing, and bike rack fitting services across Bideford, Barnstaple, South Molton, and North Devon.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Complete Marketing Solutions?

We initially hired Complete Marketing Solutions to rebuild our website and manage our overall online presence.

SOLUTION

What was the scope of their involvement?

Complete Marketing Solutions has designed and built our website. Once the site was built, they handled our SEO. The team also provides ongoing hosting and site maintenance. Complete Marketing Solutions manages our online listings and runs our Google Ads campaigns.

What is the team composition?

We work with directly with Simon.

How did you come to work with Complete Marketing Solutions?

We found them through a referral. We chose them because our company values aligned.

What is the status of this engagement?

We started working with them March 2013, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Complete Marketing Solutions has delivered a fantastic-looking website. Our Google rankings have improved, and we have a low cost per lead from Google Ads. The amount of leads has increased through better SEO and Google Ads.

How did Complete Marketing Solutions perform from a project management standpoint?

Simon has worked really hard to support my business over the years and continues to help me. We communicate through in-person meetings, emails, and messaging apps.

What did you find most impressive about them?

Simon has delivered great work at great value for money.

Are there any areas they could improve?

There’s nothing I can come up with.