Collabarts

BACKGROUND

Please describe your company and your position there.

We are a candle business, founder and director of Infuse Artistry

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Collabarts, and what were your goals?

To create a video that could explain our product's features in an easy to understanding way. Our goals was to have a visual demo of our product to show our customers. We also planned to post the video on our social media channels

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked for video production companies in our area using google. After several reviews, i select this vendor based on affordability, service and reliability.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

Catherine delivered the video in an outstanding way by creating effects from start to finish. She handled it with great care and shown the audience what the product is all about.

Who did you work with and what was the feedback process like?

We worked with Catherine, ensuring that the video was on point with all the settings, product features were shown. We would provide feedback and ensure we were always on track

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We posted the video onto our social media platforms and we gained a great amount of audience and an increase of 40% sales. Viewers liked the video and feedback was it felt very professional

Describe their project management style, including communication tools and timeliness.

Collabarts was very understanding, outspoken, and focused. They gave us a timeline, how the project will look and what to expect.

What did you find most impressive or unique about this company?

Collabarts took their time in learning about the product, researching on the features.

Are there any areas for improvement or something they could have done differently?

Catherine did a great job with communication, easy to understand and very approachable.

BACKGROUND

Please describe your company and your position there.

I am the owner of a skincare brand

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Collabarts, and what were your goals?

Collabarts helped us produce a few promotional videos of our products that are to be used for marketing purposes

SOLUTION

How did you select this vendor and what were the deciding factors?

I loved their work and the products I had seen matched what I was hoping to get out of it

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with a discovery phone call where Catherine asked me in detail about everything including our brand identity, our expectations etc. following this she kept us posted every step of the way: what props she was going to use, what she was going to do and how she saw the end result.

There was a slight delay due to a disruption of postal services, about which we were promptly notified by Catherine. Once everything was ready, the final project was delivered in the matter of days. Once all files had been received, we had another follow up phone call, where Catherine asked about feedback and our experience at every stage. That was great!

Who did you work with and what was the feedback process like?

We worked with Catherine - the director (owner) of the business. Once all files had been received, we had another follow up phone call, where Catherine asked for feedback and our experience at every stage. That was great!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The final artwork was so great that our marketing team were very impressed. Every video received very high engagement and great feedback from our audience.

Describe their project management style, including communication tools and timeliness.

Catherine was very professional, prompt to reply, understood our brand identity straight away and worked with us flexibly.

What did you find most impressive or unique about this company?

The high quality of work delivered in such a short period of time was impressive! Overall, everything was positive from start to finish.

Are there any areas for improvement or something they could have done differently?

Not at this time