<p>CodeCrew is a Retention Marketing agency founded in 2018 with one goal: to turn your customer relationships into reliable revenue engines. We’re more than just an email, SMS, pop-up & loyalty marketing shop—we’re a team of over 40 strategists, creatives, and data experts (and growing!) who specialize in keeping your audience engaged and your profits climbing, month after month.</p> <p>Our strength lies in our experience and white-glove approach.</p> <p>We’ve worked with bold startups and global powerhouses alike, designing retention strategies that deliver measurable results. Whether it’s through smart campaigns, insightful analytics, or seamless integration with your existing platforms, we make sure your business sees significant, steady growth in CLTV and revenue. No challenge is too big, no system too complex—we thrive on making it work for you.</p> <p>Inside CodeCrew, we’re a collaborative powerhouse. Our team operates with a mix of precision and creativity, constantly refining our approach to ensure every campaign hits its mark. We’re obsessed with outcomes, not just outputs, and that’s why our clients trust us to deliver consistent returns they can rely on. Want proof? Check out our case studies at https://codecrew.us/email-marketing-case-studies/ to see the impact we’ve made.</p> <p dir="ltr">From planting trees for every campaign we run to fuel a greener planet, to donating 1% of our profits to environmental causes, we’re committed to doing business that matters. We partner with nonprofits to boost their reach through pro bono work and say no to clients who don’t align with our values—because revenue shouldn’t come at the cost of integrity.</p> <p dir="ltr">Ready to grow your revenue with a team that’s as invested in your success as you are? Let’s talk.</p>
CodeCrew offers competitive pricing, with project investments ranging from under $10,000 to nearly $50,000. Clients appreciate the high value for cost, citing excellent communication, timely delivery, and measurable results in email marketing and automation, enhancing ROI across various industries.
CodeCrew demonstrates expertise in email marketing, including strategic planning, technical auditing, creative execution, and automated flows. They effectively manage audience segmentation and campaign analysis for diverse industries.
Proactive and Strategic Partnership
Clients commend CodeCrew for acting as a strategic partner rather than just an execution agency. They bring proactive, data-backed ideas and creative insights, fostering a collaborative and invested working relationship.
Room for Improvement in Copy Specificity
While generally satisfied, one client noted that the copy can occasionally be broad. However, they acknowledge that this is improving as CodeCrew gains a deeper understanding of their brand.
Cultural and Value Alignment
Clients chose CodeCrew for their cultural fit and alignment of company values. This alignment contributes to a strong, positive working relationship and mutual understanding of project goals.
Effective Lead Generation
CodeCrew's strategic focus on email and SMS has significantly increased lead generation for clients, with some reporting a 10x increase. Their work is particularly effective in integrating with CRM systems to track and analyze results.
Commitment to Client Success
CodeCrew is recognized for their dedication to client success, often going the extra mile to accommodate last-minute changes and ensure high-quality deliverables. Their commitment is evident in their willingness to enhance work based on client feedback.
Email Marketing for Home Renovation Supplies Company
Email Marketing
Confidential
Feb. 2025 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Our reps are genuinely invested in us doing well and our email marketing campaigns being better than ever."
May 27, 2026
E-Commerce Lead, Home Renovation Supplies Company
Anonymous
Verified
Consumer products & services
Naples, Florida
51-200 Employees
Online Review
Verified
CodeCrew provides email marketing services for a home renovation supplies company. The team manages audience segmentation, campaign analysis, and reporting.
CodeCrew has improved the client's year-over-year KPIs. The team is collaborative, organized, and easy to work with. They have built a great working rhythm with the client and are willing to go the extra mile. CodeCrew is invested in the client's success.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the E-Commerce Lead of a consumer products & services company
Describe what your company does in a single sentence.
Direct to consumer home renovation supplies
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire CodeCrew to accomplish?
How many teammates from CodeCrew were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Email marketing at the level our brand requires (professional design, audience segmentation, campaign analysis, and reporting) is simply beyond what our small internal team has bandwidth for. CodeCrew handles all of that, allowing our marketing team to focus on strategy and other channels without our email program suffering. For a brand like ours selling high-consideration, often once-in-a-lifetime purchases, staying in front of customers with well-executed campaigns genuinely moves the needle.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Improvement on YoY KPIs
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They're collaborative, organized, and genuinely easy to work with. Our two reps are fantastic. They know their stuff, keep everything running smoothly, and have built a great working rhythm with us. When we push back on copy or request changes, they hear us out and actively look for ways to elevate the work. Their willingness to go the extra mile, like squeezing in a last-minute asset or copy updates close to send time, tells you a lot about how they operate.
What was your primary form of communication with CodeCrew?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Willingness to work together and invest so much time and effort. :) Our reps are genuinely invested in us doing well and our email marketing campaigns being better than ever. It's easy to forget that they're "3rd party partners" offering a service, when they feel like they're just another part of the company team.
Are there any areas for improvement or something CodeCrew could have done differently?
The only other thing worth mentioning is that copy can occasionally feel a little broad, but it's something that is naturally improving with time and deeper understanding of our brand.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Copywriting, Email & SMS Mktg for Fractional CFO Services Co
"The founders are deeply involved in working with the clients."
Jun 3, 2026
Co-Founder, Accounting & Fractional CFO Services Company
Abir Syed
Verified
eCommerce
Canada
51-200 Employees
Online Review
Verified
CodeCrew provided email marketing services for an accounting and fractional CFO services company's customers. The team created retention programs, including email and SMS deliverables, design, and copywriting.
CodeCrew's work drove a high ROI for the client's end customers. The team was highly communicative via virtual meetings, email, and messages, and consistently delivered on time throughout the engagement. CodeCrew's great attitude, culture, and profound expertise were hallmarks of their performance.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Co-founder of an accounting and fractional CFO services company.
Describe what your company does in a single sentence.
We provide accounting and CFO services to e-commerce brands
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire CodeCrew to accomplish?
Supporting the brands we work with to build out retention programs
Increase returning customer revenue
SOLUTION
How did you find CodeCrew?
Online Search
Why did you select CodeCrew over others?
Great culture fit
Company values aligned
How many teammates from CodeCrew were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They built out the entire retention program for various brands, including email, SMS deliverability strategy, design, copywriting, etc.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
It varied depending on the brand, but they generally were able to drive a high ROI.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were extremely communicative and always deliver on time.
What was your primary form of communication with CodeCrew?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The founders are deeply involved in working with the clients and have a great attitude and culture and deep expertise.
Are there any areas for improvement or something CodeCrew could have done differently?
Nope
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Email Marketing for Advertising & Marketing Company
Email Marketing
Confidential
Apr. 2025 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"CodeCrew operates as a genuine strategic partner, not just a standard execution agency."
May 25, 2026
CEO, Site Salt
Aurel Dumitrescu
Verified
Advertising & marketing
Bucharest, Romania
11-50 Employees
Online Review
Verified
CodeCrew manages an advertising and marketing company's email marketing efforts. The team is responsible for strategic planning, technical auditing, creative execution, and building automated flows.
CodeCrew's work has led to measurable improvements in the client's email metrics, including open rates, click-through rates, and bounce rates. The team is highly organized, proactive, and autonomous. CodeCrew consistently meets deadlines and provides regular, data-driven updates and reports.
BACKGROUND
Introduce your business and what you do there.
I’m the CEO of an advertising and marketing company. We provide SEO packages to help businesses increase their website’s organic traffic.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with CodeCrew?
We needed to establish and manage a high-performing email marketing strategy. As a digital/web agency, we needed a dedicated partner who could take full ownership of our lifecycle marketing, nurture our leads, and drive consistent customer retention.
SOLUTION
What was the scope of their involvement?
CodeCrew has taken over the full-service management of our email marketing channel, covering everything from strategic planning and technical auditing to creative execution. They act as a complete extension of our team to ensure our communication with clients and leads is consistent, professional, and high-converting.
Specifically, we’ve tasked them with building automated flows, setting up essential sequences such as complex welcome flows, onboarding sequences, and re-engagement campaigns tailored specifically to our B2B audience.
Moreover, they’re responsible for campaign management, creating and deploying a structured monthly campaign calendar to keep us top of mind with our client base and prospects. They also handle technical delivery and segmentation, ensuring exceptional deliverability through advanced list hygiene and segmentation so that our newsletters and updates land directly in the primary inbox.
The main deliverables include:
Audit & Strategic Roadmap: A complete audit of our existing list health, deliverability setup, and previous email performance, followed by a customized lifecycle marketing roadmap.
Automated Lifecycle Flows: End-to-end setup of essential B2B automation flows, including a customized welcome/onboarding series for new sign-ups, lead nurturing sequences, and re-engagement flows for inactive contacts.
Campaign Management: Full-service creation of our recurring broadcast campaigns, encompassing content calendars, audience segmentation, copy drafting, and email design layout.
Deliverability & Tech Optimization: Technical oversight of our ESP infrastructure, list cleaning, and regular monitoring to maintain excellent sender reputation and domain health.
Analytics & Reporting: Comprehensive monthly performance dashboards detailing open rates, CTR, conversion tracking, and overall email-attributed growth.
What is the team composition?
We work with 2–5 teammates from CodeCrew.
How did you come to work with CodeCrew?
They were referred to me. We chose them because of their high ratings.
What is the status of this engagement?
We started working with them in April 2025, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The collaboration with CodeCrew has yielded clear, measurable improvements across all of our primary email metrics, proving the value of their strategic approach.
Specifically, we’ve seen a steady, noticeable lift in our average open rates and click-through rates, which settle well above industry benchmarks thanks to their precise audience segmentation. Moreover, our sender reputation has improved significantly, resulting in a dramatic reduction in bounce rates and ensuring our emails consistently land in the primary inbox rather than the promotions or spam folders.
Additionally, the newly implemented automated flows (like our onboarding and lead nurturing sequences) have quickly become highly efficient drivers of consistent user engagement and conversion. We’ve also experienced a measurable increase in inbound inquiries from existing prospects and better overall retention among our client base due to the consistent, high-value touchpoints CodeCrew manages.In particular, a few specific setups really stand out and drive exceptional results for us:
The B2B Lead Nurturing & Welcome Flow: CodeCrew has built a multi-stage onboarding sequence that perfectly introduces prospects to our core expertise (web development, SEO, and digital strategy). Instead of feeling overly salesy, it delivers genuine value, which has led to an immediate spike in introductory call bookings and consultation requests.
The Re-Engagement / Win-Back Flow: They’ve designed a clever sequence targeting cold leads and past clients who haven’t interacted with us in a while. By using hyper-segmented, personalized copy and highlighting recent case studies, this flow has successfully reactivated a significant portion of our dormant list.
High-Value Broadcast Campaigns: Beyond the automations, CodeCrew's monthly strategic newsletters—which break down complex technical topics into easily digestible insights for our clients—consistently achieve our highest open and click-through rates, fostering long-term brand authority and client retention.
How did CodeCrew perform from a project management standpoint?
CodeCrew's project management is exceptionally structured and reliable. They’re highly organized, proactive, and completely autonomous, meaning we never have to chase them for updates or worry about missing a campaign deployment deadline.
Moreover, they have a flawless track record with deadlines. Whether it’s setting up a complex automated flow or deploying our recurring broadcast campaigns, everything is tested and delivered exactly when promised.
Additionally, they’ve streamlined all interactions through Slack, making it incredibly easy to review creative assets, share feedback, and approve copy. They also provide regular, data-driven updates and comprehensive reporting. They don’t just share surface-level metrics; they explain the data and immediately propose strategic adjustments based on what the numbers are telling us.
What did you find most impressive about them?
CodeCrew operates as a genuine strategic partner, not just a standard execution agency. Many email marketing teams simply act as 'order takers' who wait for instructions, but CodeCrew is incredibly proactive. They constantly bring data-backed ideas, fresh segmentation strategies, and creative insights to the table.Furthermore, their technical depth is outstanding. They have a masterful grasp of email deliverability, compliance, and sender reputation, ensuring that the beautiful creative work they produce actually reaches the primary inbox. Combining that level of technical expertise with strong copywriting and pre-made design is rare, and it makes them truly unique in the agency space.
Are there any areas they could improve?
No, there aren’t any.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Graphics & Email Marketing for Sustainable Furniture Company
Email MarketingGraphic Design
Less than $10,000
Jan. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"CodeCrew’s ability to turn our notes and ideas into a cohesive newsletter is impressive."
May 22, 2026
Creative Director, Hugo & Hoby
Jillian D'Amato
Verified
Other industries
New Haven, Connecticut
11-50 Employees
Online Review
Verified
CodeCrew provides email marketing services for a sustainable furniture company. The team is responsible for writing marketing newsletters and handling the design, content creation, and distribution.
CodeCrew's efforts have received positive feedback from the client. The team has been well-organized, very professional, friendly, and communicative throughout the engagement. CodeCrew has created fun, unexpected graphics for the client's newsletters, and the client is pleased with their work.
BACKGROUND
Introduce your business and what you do there.
I’m the creative director of Hugo & Hoby. We design and produce sustainable handcrafted furniture in partnership with local craftspeople. We serve businesses like hotels, restaurants, offices, and developers seeking unique high-quality furnishings.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with CodeCrew?
We needed help creating marketing newsletters for our company.
SOLUTION
What was the scope of their involvement?
CodeCrew creates monthly to quarterly marketing newsletters. The team handles the design, content creation, and distribution of the newsletters. We provide them with initial content assets, including text, copy, and photos.
What is the team composition?
We work with 2–5 teammates from CodeCrew.
How did you come to work with CodeCrew?
CodeCrew was referred to me. I’ve been working with them for years, even before my time with the company.
How much have you invested with them?
We’ve spent less than $10,000.
What is the status of this engagement?
We started working with them in 2024, and our engagement is ongoing.
RESULTS & FEEDBACK
How did your relationship with the vendor evolve?
CodeCrew is well-organized, very professional, friendly, and communicative.
What did you find most impressive about them?
CodeCrew’s ability to turn our notes and ideas into a cohesive newsletter is impressive. The team also creates fun graphics that are unexpected.
Are there any areas they could improve?
I don’t think there’s anything they can improve on.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Lead Generation System Development for Marketing Company
CRM Consulting and SIEmail MarketingSMS Marketing
Marketing automation
+1
$10,000 to $49,999
Aug. 2025 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We're impressed by how dedicated they are and how much they care about driving results."
May 22, 2026
Founder & CEO, Bounce Marketing
Marc Waldeck
Verified
Advertising & marketing
Princeton Meadows, New Jersey
1-10 Employees
Online Review
Verified
CodeCrew has built a lead generation system through email and SMS for a marketing company. The team has focused more on email to get leads in the client's CRM. CodeCrew also provides ongoing support.
The client has seen a 10x increase in leads generated through email. The client has measured this through CRM analytics. CodeCrew's project management has been amazing. They always deliver on time. The team communicates through virtual meetings, emails, and messaging apps.
BACKGROUND
Introduce your business and what you do there.
Bounce Marketing helps large brands boost profitability by managing Google Ads campaigns using AI-powered strategies.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with CodeCrew?
We needed to build automation for our leads in our CRM.
SOLUTION
What was the scope of their involvement?
CodeCrew has built a lead generation system through email and SMS. The team has focused more on email to get leads in our CRM. CodeCrew also provides ongoing support.
What is the team composition?
We’ve worked with 2–5 teammates from CodeCrew.
How did you come to work with CodeCrew?
We found them through a referral. We chose them over other options because of their high ratings.
How much have you invested with them?
We’ve spent around $10,000 to $49,999.
What is the status of this engagement?
We started working together in August 2025, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We’ve seen a 10x increase in leads generated through email. We’ve measured this through our CRM analytics.
How did CodeCrew perform from a project management standpoint?
CodeCrew’s project management is amazing. They always deliver on time. We communicate through virtual meetings, emails, and messaging apps.
What did you find most impressive about them?
We’re impressed by how dedicated they are and how much they care about driving results. We know they’re the best in the industry at what they do.
Are there any areas they could improve?
There’s nothing they need to improve.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-5 of
5 Reviews
Our Story
CodeCrew is a full-service email and SMS marketing agency built on one belief: every brand deserves custom strategy, not recycled templates. Founded by three specialists who saw a gap in the market, we've grown into a 40+ person global team averaging 1,300% ROI across 100+ clients — from fast-growing DTC brands to enterprise. Platform-agnostic across Klaviyo, SFMC, Braze, HubSpot, and more. Klaviyo Silver Master certified. dotCOMM award-winning design. 1% of revenue donated.
What Sets Us Apart
Results You Can Measure — Not Just Admire
We average 1,300% ROI across client programs. Every engagement includes revenue attribution reporting amongst dozens of other KPI's — because we take accountability to the numbers that actually grow your business.
Deliverability Is a Core Service
Most agencies send emails. We make sure they land. Our team monitors sender reputation, inbox placement rates, and list health continuously — and acts before small issues become costly deliverability crises.
Full-Service Means Everything Is In-House
Strategy, custom design, copywriting, HTML development, automation, campaign management, and reporting — all under one roof, all done by specialists. No outsourcing, no templates, no junior coordinators managing your account alone.
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