Clubbish

BACKGROUND

Please describe your company and your position there.

I'm one of the directors at Interior Screed Ltd. we are a nationwide floor screeding contractors.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Clubbish, and what were your goals?

We wanted to boost leads and sales conversions, we spoke with the team at Clubbish and they came up with multiple suggestions that could help with this. Since using Clubbishs services we have already seen a boost in these areas in a short time.

SOLUTION

How did you select this vendor and what were the deciding factors?

A friend of mine had made large changes in there marketing strategies, which i had noticed and enquired who they used as the impressive results they were achieving.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We first had a meeting to discuss what our goals are, then we went through where our business was underperforming. After the insightful information provided by Clubbish, we worked out a plan to improve our performance on google as this was our main source of enquires. Clubbish then showed us how we can use google Ads to boost our traffic to our site.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with the Sales & Marketing Director.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are already seeing a boost in views to our website after 1 month of using Clubbish, we are also seeing a huge jump of projects coming in already.

How effective was the workflow between your team and theirs?

We have had incredible support from the Clubbish team, as well as having monthly updates and data analysis reviews.

What did you find most impressive or unique about this company?

We found there client portfolio incredibly impressive and how they presented themselves and company in our first introductory meeting.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I’m the director of Quad-Warehouse LTD.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Clubbish, and what were your goals?

We acquired Jason and his team to ensure our goals where met in relation to a marketing campaign that was strategic, patient and well planned. We are really gaining the rewards now as we grow!

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected this having searched tirelessly for other marketing, it’s the data that Clubbish you that make it easy for me to look at. My time is priceless, so the reporting systems they use and communication skills are second to none.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

The project is simple, have ads that work, targeting traffic that convert, build budgets slowly as sales and range grow. We are only just starting and are very excited to continue our journey with the Clubbish Team.

How many resources from the vendor's team worked with you, and what were their positions?

I work directly with Jason as this suits my business best, as we begin to scale this will change.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since using Clubbish, we have seen a huge rise in sales. The conversion rate has grown rapidly.

How effective was the workflow between your team and theirs?

Highly effective communication with simple and straight to the point objectives.

What did you find most impressive or unique about this company?

The data reports that are used make this marketing company the best there is.

Are there any areas for improvement or something they could have done differently?

We don’t have any recommendations for them to improve, we find it extremely pleasing the work they do for us. Social and google ads - we wouldn’t use anyone else.

BACKGROUND

Please describe your company and your position there.

I am a partner in the Mini Media company, We specialise in small to medium-sized business development through online growth.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Clubbish?

We required a digital partner that we could trust with our clients, working in unison to promote our services and to enhance our customers growth.

SOLUTION

How did you select this vendor and what were the deciding factors?

After a number of discussions with Clubbish we discovered similar values and felt comfortable with what we wanted to achieve together. We had a good understanding what expertise the company has and how that expertise in skillsets and experience can help our clients grow in revenue.

Describe the project in detail and walk through the stages of the project.

Introduction of new clients, onboarding processes and ongoing support and breakdown of services delivered, also how clients can develop and adapt to the changing environment.

How many resources from the vendor's team worked with you, and what were their positions?

Working with the owner directly and for the remaining team to be led by him, this ensured that no communication issues on what we wanted to achieve in our areas of expertise.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have scaled a number of clients to multi million turnover and smaller business growth to a position where supply has been an issue not the business we have generated. So overall we have a 95% success rate in scaling small business, with the remaining that did not scale as the market would not allow or business owner model was not sustainable.

How effective was the workflow between your team and theirs?

We have daily communication and sign off, works very well.

What did you find most impressive or unique about this company?

The personal service that we've received has been great, and they are very professional. When tested, they remain cool and have very logical solutions to the challenges we bring them.

Are there any areas for improvement or something they could have done differently?

We are working together to improve some reporting but have seen some great improvement in 2021, that we now get more detail than the customer requires.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of Confidence Wills. We're a franchise-structured company that specializes in will writing and estate planning.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Clubbish?

We needed their development and marketing expertise.

SOLUTION

What was the scope of their involvement?

Clubbish has initially developed our website from scratch and improved the design of our logo, documents, and other promotional materials. They've come up with impressive results, so we've decided to engage their team to generate other deliverables.

Apart from their development and design efforts, Clubbish has also handled our digital advertising efforts to optimize our presence on Google and Bing. They've integrated interactive features into our website to attract more customers and improve our UX. Their team also manages our SEO pipeline and optimizes our site content to help us secure more leads.

What is the team composition?

I've only communicated with three resources from Clubbish, including their project manager — however, there's a bigger team in charge of the entire project.

How did you come to work with Clubbish?

Apart from being recommended to me, I hired Clubbish because of their proximity to our company.

How much have you invested in them?

We've spent more than £50,000 (approximately $68,000 USD) so far.

What is the status of this engagement?

We started working with Clubbish in January 2019, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've seen a stable uptick in our inquiry rate, which we attribute to Clubbish's marketing efforts. Their team has elevated our startup by strategically positioning us in the market. Additionally, we've received compliments about our effective brand strategies — they've really given us a head start through their work.

How did Clubbish perform from a project management standpoint?

We mainly communicate via Google Meet. Clubbish has employed a professional and strategic approach from the get-go, and it greatly helps us meet our timelines. They're also highly responsive to my requests.

What did you find most impressive about them?

Clubbish is a team of proactive and independent workers — I can trust them to integrate everything without much supervision from my end. I don't plan on hiring another marketing partner, so that speaks volumes about my satisfaction with their work.

Are there any areas they could improve?

It's hard to think of areas that need improvement. Clubbish has met my expectations in terms of quality and project management, and they've been pivotal in our success.

Do you have any advice for potential customers?

Provide a clear picture of what you want to achieve, and they'll deliver that.

BACKGROUND

Introduce your business and what you do there.

I’m the e-commerce and IT director for a brick and mortar, family-run jewelers named T.H. Baker. We have 22 physical stores, and I’m responsible for three different retail websites under our umbrella. 
 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Clubbish?

We brought on Clubbish and Jason (Director) to completely manage our SEO. 

SOLUTION

What was the scope of their involvement?

Primarily, Jason and Clubbish have handled the SEO for my websites. We sometimes also work with them on side projects, such as content marketing, though these are usually on a one-time basis. 

What is the team composition?

I worked with three different people from Clubbish, but Jason was my closest point of contact. I had a personal relationship with him, so he was the person I would directly contact if I had any questions or problems. 

How did you come to work with Clubbish?

I’ve known Jason for around 12 years, and I’ve worked with him previously on a few different projects. I first met him through a referral, and his team came in and fixed the SEO for the company I was working for at the time. We had worked with many different firms up to that point, and none of them had been able to get us ranking — Jason came in and just made everything work. 

After a great experience like that, it was a no-brainer for me to contact Jason when I needed SEO help on my current project. 

How much have you invested with them?

We invest around £200,000 (approximately $275,000 USD) with Clubbish each year. 

What is the status of this engagement?

In my current role, I’ve been working with Clubbish since March 2015. We’re still working together at this time. 
 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve gotten a great return for what we’ve invested with Clubbish — each year, we earn around £3.5 million–£4 million (approximately $4.8 million–$5.5 million USD) from what we spend on their services. In terms of traffic, they were responsible for bringing 2 million visitors to our website last year. 

How did Clubbish perform from a project management standpoint?

Their team is very thorough and methodical when it comes to document management. We have shared inboxes and Google Drives for collaboration, and I let Jason set those up exactly how he wanted to match Clubbish’s systems. 

Due to my personal relationship with Jason, I know that I could reach out to him via his cell phone any hour of the day, and he’d be there for me. 

What did you find most impressive about them?

Jason and Clubbish have a wide range of knowledge when it comes to digital marketing. Even though I mostly use them for SEO, I know that they can provide a lot of other web services. They understand how each digital channel overlaps and fits together, and that’s very important to me. Clubbish is skilled in SEO, content marketing, social media, and PPC, and they know how each one drives the others. 

Are there any areas they could improve?

I genuinely can’t think of anything — I only have 100% positive feedback. 

Do you have any advice for potential customers?

Work with them! Make sure to listen to what Jason has to say and keep an open mind about other services. There’s a lot of overlap between different digital channels, and Jason can explain exactly how each one can affect the others. 
 

BACKGROUND

Please describe your company and your position there.

I am founder and MD of a PR and marketing agency

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Clubbish, and what were your goals?

I use Clubbish regularly to run ongoing digital marketing campaigns for different B2B clients. Our goals are always similar for each client: to raise online awareness, increase engagement and drive enquiries to the client website. The challenge is to understand the best, most cost effective way to do this.

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected the vendor having used various other suppliers, and having been recommended to them by a fellow industry professional.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We have developed an efficient way of working. We firstly discuss the client. Clubbish carries out initial research in the client market place, based on the information we have given them. Between us, we agree on several different blocks of ads, and provide Clubbish with ad wording. They then build us the campaign, and provide tailored monthly reports based on the different metrics each client finds valuable.

How many resources from the vendor's team worked with you, and what were their positions?

We have a single point of contact at Clubbish and have been made aware that an additional account manager and various technical advertising specialists are involved behind the scenes.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Different clients have different required deliverables. One client has gone from £1.7m to £7.3m in just over 12 months, partly as a result of the incoming enquiries we have generated by working with Clubbish. Another has specified several major enquiries that have ensued, and they have just had the biggest quarter's orders since they formed in 1928.

How effective was the workflow between your team and theirs?

Like any supplier relationship, there have been hiccups but that's almost a good thing. They enabled us to keep vigilant and keep tabs on what's going on

What did you find most impressive or unique about this company?

The intelligence of the advertising campaigns built. The ability to talk our clients through why they are doing what they do, and what the client needs to do, in order to keep improving results. They teach clients enough for the clients to direct us better.

Are there any areas for improvement or something they could have done differently?

There have been a couple of times where we have asked for things to happen, and they haven't, and we have put in place additional meetings to ensure we all stay on top of what is needed

BACKGROUND

Please describe your company and your position there.

I'm the Sales Director of Regrowz Hair products and we sell a natural range of hair products online

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Clubbish, and what were your goals?

Moving our website over from one a Wordpress website to Shopify and overhauling the online marketing campaigns.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and found Clubbish. We had 3 companies present to us and Clubbish was the best proposal. We also found Jason M. to be significantly more experienced than other presenters.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We discussed the move of the website initially to Shopify then the marketing plan was discussed over several meetings.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with the Account Manager, the Web Developer and the Marketing Manager from Clubbish.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our Sales have increased by over 100% in the first month of the new campaigns and amazingly the marketing spend has remained the same. Visits to our website have almost doubled so we are very optimistic for the rest of the financial year.

How effective was the workflow between your team and theirs?

We had scheduled online meetings every 2 weeks but in addition we had regular, almost daily contact with the Clubbish team as and when necessary. They were at hand whenever we needed them.

What did you find most impressive or unique about this company?

They dealt with everything we needed and alleviated our stress of moving our online platform and its be the best decision we've made.

Are there any areas for improvement or something they could have done differently?

Very happy with their service and long may that continue, its just been a very smooth transition.

BACKGROUND

Please describe your company and your position there.

We are a Chartered Building and Fire Engineering Consultancy working to make Britain's buildings safer, mortgageable and insurable through a wide range of services from initial surveys to oversight of remedial works. I am a marketing coordinator for the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Clubbish, and what were your goals?

We're relatively new business when we engaged Jason and Clubbish and our goal, as with any new company, was to put ourselves out there and become recognised by potential clients and our sector.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our sector is extremely fast-paced and is in a period of rapid growth - we needed a marketing partner who would be able to keep up, as well as deliver cutting-edge digital marketing solutions.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We work with Clubbish on an ongoing basis, and the scope changes at each review. For the main part Clubbish advise on and manage our paid ad strategy and content strategy currently. Jason also worked with me on the implementation and migration of our website and was invaluable on this project.

How many resources from the vendor's team worked with you, and what were their positions?

Jason Mills has managed our account since I have been at FRC.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have received a dramatic increase in number of leads and conversions since working with Jason.

How effective was the workflow between your team and theirs?

The workflow is extremely efficient. Jason, whilst extremely busy, remains extremely flexible and makes himself available for meetings. We have quarterly meetings to go over general business, check performance and discuss how we can improve strategy. Alongside these regularly scheduled meetings, Jason and I will very often have impromptu discussions and meetings about how we should adjust strategy as and when changes to the industry occur.

What did you find most impressive or unique about this company?

Clubbish's experience, knowledge of the marketing sector, and personability are second to none. Jason is always solution-focused, always working with a project goal in mind and I value his input highly.

Are there any areas for improvement or something they could have done differently?

Honestly, not that I can think of. Jason is extremely receptive and accommodating to feedback, it is never an issue if something does need tweaking - which is usually through changes in industry.

BACKGROUND

Please describe your company and your position there.

I’m the director for a chain of vape shops

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Clubbish, and what were your goals?

Clubbish manage our website and have recently completely renewed our whole website. Goal was to creat a better flowing website easier for customers, and Clubbish have delivered that.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have worked with Clubbish for a number of years and was a very easy decision to let them handle this.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We discussed creating a better website. Jason came to us with a few options and platforms. He was incredibly hands on and helped us through all steps from design to layout.

How many people from the vendor's team worked with you, and what were their positions?

I mainly delt with Jason, but I know several members of his team were involved and we had very little issues dealing with anything

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website now delivers twice the income it did prior to Clubbish new website.

Describe their project management style, including communication tools and timeliness.

They managed everything very smoothly via zoom calls/ google meetings, Whatsapp and any format that made things easier for us.

What did you find most impressive or unique about this company?

Jason’s hand on approach was incredible it’s what made the process so smooth.

Are there any areas for improvement or something they could have done differently?

Nothing, I'm very happy with everything.