Name: CloudMasonry
Address: 20 W Kinzie, 17th Floor, Suite 9015, Chicago, United States, IL, 60654, US
Telephone: 888-668-2525
Price range: $200 - $300
Rating: 5.0

Salesforce | Success | Delivered

CloudMasonry is a Salesforce consulting partner, delivering success with transformative cloud-based business services and partner solutions.

Registered Salesforce Consulting Partner
Consulting Resources with +10 years of Salesforce Experience

Min project size
$5,000+
Hourly rate
$200 - $300 / hr
Employees
50 - 249
Locations
Chicago, IL
Year founded
Founded 2018
Languages
Timezones

Service Lines

CRM Consulting and SI: 100%

Select Focus Area

CRM Functions

CRM Customer Support: 50%
Marketing automation: 25%
Sales automation: 25%

CRM Solutions

Salesforce CRM Consulting & Implementation: 100%

Industries

Information technology: 15%
Media: 15%
Financial services: 10%
Non-profit: 10%
Utilities: 10%
Business services: 5%
Consumer products & services: 5%
Education: 5%
Energy & natural resources: 5%
Manufacturing: 5%
Medical: 5%
Telecommunications: 5%
eCommerce: 5%

Clients

Enterprise (>$1B): 50%
Midmarket ($10M - $1B): 40%
Small Business (<$10M): 10%

CRM Consulting and SI Salesforce CRM Consulting & Implementation Marketing automation

Pricing Snapshot

Min. project size $5,000+

Avg. hourly rate $200 - $300 /hr

Rating for cost 5 /5

What Clients Have Said

CloudMasonry offers good value for cost, with clients noting their pricing fits budgets. Project costs range from $15,000 to over $1 million, catering to various client sizes. They are praised for timely delivery and proactive communication, enhancing overall project value.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 11 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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CloudMasonry Review Insights

Overall Review Rating

5.0

Quality 4.9
Schedule 4.9
Cost 5.0
Willing to Refer 5.0

Top Mentions

Review Highlights

Proactive and Responsive Communication

CloudMasonry is praised for their responsive communication, promptly addressing client queries and concerns. Their ability to adapt to client schedules and provide timely updates contributes to a smooth collaboration process.
Strong Salesforce Expertise

CloudMasonry consistently demonstrates deep expertise in Salesforce, providing clients with highly specialized solutions tailored to their unique business challenges. Their technical knowledge and ability to align with client needs make them a preferred partner for CRM and Salesforce implementations.
Room for Improved QA Testing

While clients are generally satisfied, some noted issues with bugs in deliverables. Ensuring more rigorous QA testing before delivery could enhance the quality of outcomes and reduce post-deployment issues.
High Client Satisfaction

Clients express high satisfaction with CloudMasonry's services, noting the successful completion of projects and the positive impact on their business processes. The team's ability to exceed expectations and deliver value is frequently highlighted.
Seamless Integration and Customization

CloudMasonry excels in integrating and customizing Salesforce solutions to fit various business needs. Their systematic approach ensures seamless data flow and optimal functionality, enhancing client operations and decision-making capabilities.
Excellent Project Management

Clients commend CloudMasonry for their proactive and efficient project management. They deliver projects on time, communicate effectively, and maintain transparency throughout the project lifecycle, ensuring client satisfaction and successful outcomes.

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CloudMasonry Reviews

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Other IT Consulting and SI
$50,000 to $199,999
Sep. 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The team at CloudMasonry is full of active workers."

Feb 26, 2020

Compliance Counsel, Eaze

Anonymous

Arts, entertainment & music
San Francisco, California
201-500 Employees
Phone Interview
Verified

The team at CloudMasonry built a Salesforce platform to assist with a marketplace's business needs and processes. They also provide ongoing consulting services.

The initial dashboard was a significant aspect of the business, assisting with onboarding and sales tracking. CloudMasonry's skilled expertise furthered the idea of continued engagement. Their communication style is also noteworthy.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the compliance counsel at Ease Technologies, a technology services marketplace.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CloudMasonry?

We were addressing the challenge of onboarding Salesforce and making sure that it fits our business model and needs.

SOLUTION

What was the scope of their involvement?

From start to finish, we used CloudMasonry as Salesforce consultants. We had brainstorming sessions about our business model and growing pains. Then we worked on designing and building a sandbox version of Salesforce. Over a number of weeks, they helped us test that out while we providing them feedback. After making a few changes, they wrapped it up and delivered the final product.

What is the team composition?

Overall, there were three people involved. Hunter (Delivery Director) was our main point of contact.

How did you come to work with CloudMasonry?

I believe Salesforce recommended them to us. We have debated between a few companies, and I don’t remember who made the final decision in choosing CloudMasonry. But I believe our project lead researched their background and references.

How much have you invested with them?

I believe we invested $50,000–$80,000.

What is the status of this engagement?

We started working with CloudMasonry in September 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The dashboard is fully built, but we’ve retained CloudMasonry as consultants. They provide feedback and develop other tools for us, as needed. We’ve pivoted our business models since we engaged with them, so we’re working on how to change the dashboard to fit our new needs.

The original dashboard was the perfect fit, and we’ve used it to onboard all of our partners. It’s also helped our sales team track deals. Our partnership with CloudMasonry is evolving, and I think it will continue for a long time.

How did CloudMasonry perform from a project management standpoint?

They’re fantastic. I can’t say enough nice things about them. From a professional and creative perspective, Hunter stands out. He has over seven years of experience with Salesforce, and as someone with none, he was an amazing resource to me. He consulted me on how to use it and how it could work with our business model.

We had a couple of in-person meetings, but mostly we communicated through email because that was our preference.

What did you find most impressive about them?

This is the first time I’ve been through this type of build-out, but I would say that their team is full of effective communicators. It’s a massive undertaking to build out a Salesforce system for businesses. Their team was also great at listening to our feedback and implementing it incredibly quickly.

The team at CloudMasonry is full of active workers. Each week, we met to test and discuss the feedback, and then within the next week, they made the changes.

Are there any areas they could improve?

No, I don’t think so.

Do you have any advice for potential customers?

I would recommend working with Hunter. He’s a pleasure to work with.

RATINGS

5.0

CRM Consulting and SI
Marketing automation Sales automation
$10,000 to $49,999
July - Oct. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I am very satisfied with the project outcome."

Nov 19, 2025

Director of Sales Operations & Analytics, Eliquent

Thomas DiGregorio

Other industries
Washington, District of Columbia
201-500 Employees
Online Review
Verified

A pharmaceutical consulting firm hired CloudMasonry to digitize their lead conversion process using Pardot. The team also helped the client switch from email alerts to Salesforce for lead acquisition.

Thanks to CloudMasonry's efforts, the client achieved a streamlined approach and better data reporting. The team was very knowledgeable and easy to work with. The client was highly satisfied with the project outcome and impressed with CloudMasonry's ability to guide them in the right direction.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Sales Operations & Analytics of Eliquent

Describe what your company does in a single sentence.

Pharmaceutical consuting firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CloudMasonry to accomplish?

Digitize our lead conversion process via Pardot

SOLUTION

How did you find CloudMasonry?

Referral

Why did you select CloudMasonry over others?

High ratings
Pricing fit our budget

How many teammates from CloudMasonry were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This engagement with Cloud Masonry went really well and Ishan was a wealth of knowledge.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to turn off email alerts for lead acquisition and went to a Salesforce routing. This provided us a streamlined approach and better data reporting.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ishan was very knowledgable and easy to work with.

What was your primary form of communication with CloudMasonry?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Ishan was able to truly consult us and guide us in the right direction. I am very satisfied with the project outcome.

Are there any areas for improvement or something CloudMasonry could have done differently?

N/A

RATINGS

5.0

CRM Consulting and SI
Salesforce CRM Consulting & Implementation
Confidential
July 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They have strong foresight and product knowledge."

Jan 23, 2025

Head of Operations, Future PLC

Sidd

Other industries
Bath, England
1,001-5,000 Employees
Online Review
Verified

CloudMasonry provides Salesforce support to a publishing firm. The team has set up a new Salesforce Service Cloud instance and transferred all customer service emails from the legacy platform into Salesforce.

CloudMasonry has successfully delivered a new Salesforce Service Cloud instance and created all email-to-case types. The team adheres to deadlines and proactively addresses all the client's queries and concerns. They also immediately inform the client about challenges that are out of their control.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Head of Operations of Future PLC

Describe what your company does in a single sentence.

British publishing company for magazines subscriptions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CloudMasonry to accomplish?

Technology implementation
Salesforce consultancy partner

SOLUTION

How did you find CloudMasonry?

Referral

Why did you select CloudMasonry over others?

Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from CloudMasonry were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Implementation of new Salesforce Servicecloud instance and migrating all customer service emails from legacy platform into Salesforce.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery of new salesforce servicecloud instance - all email to case types created

Describe their project management. Did they deliver items on time? How did they respond to your needs?

incredibly proactive - always ensuring that any blockers out of their control were raised at the earliest convenience. They have strong foresight and product knowledge. available throughout the day with quick timescales to respond to any queries. project delivered on time with a smile on their faces!

What was your primary form of communication with CloudMasonry?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with the pace of work and how proactive Cloudmasonry were in ensuring all questions/issues were covered. I also enjoyed how personable they were; a pleasure to work with!

Are there any areas for improvement or something CloudMasonry could have done differently?

none - were 10/10

RATINGS

5.0

Direct Marketing Email Marketing
Confidential
Nov. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were responsive and knowledgeable."

Dec 28, 2023

Director of Mktg & Communications, Lehigh University

Chris Larkin

Education
18015 Bethlehem, PA
1,001-5,000 Employees
Online Review
Verified

An educational institution has hired CloudMasonry for email marketing. The team has assisted with contact data upload, management support, and automated messaging system buildout.

CloudMasonry has successfully completed a message tree design, which they tested thoroughly. CloudMasonry leads a communicative and knowledgeable process. The client also praises the team's use of technology.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director, Marketing and Communications of Lehigh University

Describe what your company does in a single sentence.

Located in Pennsylvania's beautiful Lehigh Valley, Lehigh is one of the nation's most distinguished private research universities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CloudMasonry to accomplish?

Contact data management
Pardot automated message tree development

SOLUTION

How did you find CloudMasonry?

personal connection

Why did you select CloudMasonry over others?

Great culture fit

How many teammates from CloudMasonry were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Contact data upload and management support and buildout of automated messaging system to influence prospective students

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

process design and automated message tree design complete and tested thoroughly

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Exceptional rpoject management and communication. They were responsive and knowledgeable about use of Saoeslfroce/Pardot technology to suit our needs.

What was your primary form of communication with CloudMasonry?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Deep platform knowledge

Are there any areas for improvement or something CloudMasonry could have done differently?

n/a

RATINGS

5.0

CRM Consulting and SI
Confidential
Aug. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They've been incredibly responsive to our needs."

Dec 19, 2023

Deputy Provost for Graduate Education, University

Anonymous

Education
Bethlehem, Pennsylvania
1,001-5,000 Employees
Online Review
Verified

CloudMasonry provides CRM consulting services for a university. The team is responsible for developing automated message trees across several academic programs.

With CloudMasonry's help, the client has successfully automated and customized messaging trees for prospective students. The team has been managing the project well — they always deliver on time and are quick to attend to any queries, concerns, and requests.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Deputy Provost for Graduate Education of an education company

Describe what your company does in a single sentence.

Higher Education

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CloudMasonry to accomplish?

Automated Message Trees
Customized Reporting in EnrollmentRx

SOLUTION

How did you find CloudMasonry?

Online Search
Other

Why did you select CloudMasonry over others?

Great culture fit

How many teammates from CloudMasonry were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The work was related to the development of automated marketing message trees across a multitude of academic programs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have fully automated and customized messaging trees for prospective students.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely, efficient and professional.

What was your primary form of communication with CloudMasonry?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They've been incredibly responsive to our needs. If an issue arises, we are able to work with them to solve it quickly.

Are there any areas for improvement or something CloudMasonry could have done differently?

They are wonderful to work with.

RATINGS

5.0

Showing 11-15 of 15 Reviews

Our Story

CloudMasonry is a Salesforce consultancy built for enterprises with complex Salesforce environments. Our 60+ US/UK-based consultants hold 350+ certifications and have delivered 557+ successful projects across Sales Cloud, CPQ/Agentforce Revenue Management, and the wider ecosystem. We're practitioners first, people who've actually run orgs, not order-takers. 89% of our clients return for more than one engagement. Headquartered in Indianapolis with offices in Chicago, New York, and London.

What Sets Us Apart

AI-Augmented Salesforce Delivery

Our seniors use Claude every day to move faster on discovery, documentation, code, and analysis. AI extends what our consultants deliver; it doesn't replace their judgment. You get the senior practitioner you hired, amplified by the right tools in the right hands.

Senior-Led, Every Engagement

The big SIs pitch with partners and deliver with juniors. We don't. Every CloudMasonry engagement is led by a senior consultant who's actually run a Salesforce org, and the people on your project are the people you met in the sales cycle. No bait and switch. No learning on your dime.

Root Cause Over Workaround

When something breaks, most consultancies patch the symptom and move on. We diagnose the underlying cause and recommend the permanent fix, even when a faster patch exists. Workarounds get documented as workarounds, not sold as solutions. You leave the engagement with a healthier org.

Quick Facts

8 years in business

Tools and Technology

Salesforce

Slack

Google Meet

Google Drive

Commonly Asked Questions

CloudMasonry serves mid-market and enterprise Salesforce customers who have outgrown small admin shops but don't want the overhead and junior staffing of the big SIs. The sweet spot is an organization running two or more Salesforce clouds (typically Sales plus Service, CPQ, Marketing Cloud, or Data Cloud) with enough complexity to require senior practitioners. Public clients include JP Morgan Chase, NRG, Flexera, and Articulate. If you have fewer than 50 Salesforce users on a single-cloud implementation, a smaller boutique or AppExchange consultant is probably a better economic match than CloudMasonry.

Active delivery practices across Sales Cloud, Service Cloud, Revenue Cloud Advanced (formerly CPQ and Billing), Marketing Cloud, Data Cloud, Agentforce, MuleSoft, Experience Cloud, Field Service, and the Industry Clouds for Media, Energy & Utilities, Health, and Financial Services. Deepest industry experience is in Communications/Media/Technology, Financial Services, Energy & Utilities, and Healthcare/Life Sciences. Delivery coverage spans all 50 US states plus the United Kingdom, with English and Spanish-language consultants on staff.

Three differences. First, every engagement is senior-led. The consultant who scopes the work is the consultant who delivers it; there is no partner-sells, junior-delivers model. Second, CloudMasonry is structurally AI-Augmented. Senior consultants use Claude and Granola in daily delivery, which compresses timelines without sacrificing senior judgment. Third, the firm fixes root causes rather than patching symptoms, which is why 89% of clients return for more than one project. The big SIs offer scale, and the small firms offer low rates; CloudMasonry sits in the middle with deliberate senior staffing as the core promise.

AI is embedded in CloudMasonry's delivery model under the operating principle "consultant-led, AI-amplified." Senior consultants use Claude for analysis, documentation, design review, and code, and Granola for meeting capture and synthesis. AI extends what senior consultants can deliver; it never substitutes for their judgment, and clients never work with junior consultants learning Salesforce on the engagement. The firm publishes internal AI configuration standards and acceptable use policies, and operates under SOC 2 Type II controls.

A 4.9 out of 5 customer satisfaction score on the Salesforce AppExchange across 36 verified reviews, an 85% client retention rate, and an 89% repeat-client rate. Ranked by Clutch in 2024 as the #1 Salesforce consulting firm and #7 among the top 10 CRM consulting firms globally. The team holds 350+ Salesforce-verified certifications across 60+ US and UK consultants. Public success stories are available for JP Morgan Chase, NRG, Flexera, and Articulate.

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Verified Client Reviews: 15

Overall Review Rating: 5

Source: Clutch

Last Updated: March 19, 2026

Business Entity

Business Entity Name	CLOUDMASONRY, LLC
Source	INBiz
Jurisdiction of Formation	Indiana
Date of Formation	June 22, 2018
Status	Active
Last Updated	November 15, 2022
ID	201806221264396

Credit Report Results

International Credit Risk Assessment	Low Risk
Source	Creditsafe
Last Updated	November 15, 2022

Learn More About The Clutch Verification Process

Locations (4)

20 W Kinzie, 17th Floor, Suite 9015 Chicago, IL, United States 60654

21 - 30

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ELIQUENT Life Sciences

(1)

Thomas DiGregorio

Palni Inc

(1)

Manoj Bhumbhaliya

Additional Connections

(5)

CloudMasonry

Salesforce | Success | Delivered

2 Languages that we service

8 Timezones that we service

4 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

CloudMasonry Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Proactive and Responsive Communication

Strong Salesforce Expertise

Room for Improved QA Testing

High Client Satisfaction

Seamless Integration and Customization

Excellent Project Management

Reviews mentioning:

CloudMasonry Reviews

Salesforce Consulting for Cannabis Marketplace Platform

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

CRM Consulting & SI for Pharmaceutical Consulting Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Salesforce Support for Publishing Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Email Marketing for Educational Institution

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

CRM Consulting for University

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

About the Team

Our Story

What Sets Us Apart

Quick Facts

Tools and Technology

Commonly Asked Questions

Who is CloudMasonry the right fit for?

What Salesforce products and industries does CloudMasonry specialize in?

How does CloudMasonry compare to large SIs and other boutiques?

How does CloudMasonry use AI in delivery?

What does CloudMasonry's track record look like?

Verification

Business Entity

Credit Report Results

Location

Locations (4)

Contact

Connect with CloudMasonry on Social

Connections

ELIQUENT Life Sciences

Palni Inc

Additional Connections