Clear Function

BACKGROUND

Please describe your company and position.

I am the Supply Chain Manager of Titan Pallet Company LLC

Describe what your company does in a single sentence.

We buy and sell recycled wooden pallets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Clear Function to accomplish?

• Digitize our daily production boards.

SOLUTION

How did you find Clear Function?

• Online Search
• Other

Why did you select Clear Function over others?

• Close to my geographic location
• Great culture fit
• Company values aligned

How many teammates from Clear Function were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Clear Function worked with us on a very tailored, unique solution and we could not be happier with the finished products. They dug in to first understand our current state in order to meet our needs and deliver on the future state we had in mind. Great attention to detail and great group of people to work with!

Key deliverables included:

• 2 New Dashboards
• Feature Iterations
• Testing
• Collaboration with Client

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved workflow productivity
• Improved daily dispatching efforts
• Reduced our carbon footprint going from pen & paper to digital boards

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Very clear communication
• Weekly touch base meetings to stay on track and deliver project on time and on budget
• Timely responses to email or phone calls

What was your primary form of communication with Clear Function?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The ease and comfort they had with the software development. I felt confident in their expertise in areas we are lacking IT expertise in-house. I knew we were in good hands from the beginning. 

Are there any areas for improvement or something Clear Function could have done differently?

Our experience was outstanding all around. We enjoyed being able to meet in person, especially to kick things off because it is easier to go in-depth in person versus a virtual meeting. This set us up for success.

BACKGROUND

Please describe your company and position.

I am the VP of Operations of Simple Focus

Describe what your company does in a single sentence.

We are a digital design agency focused on UX and product design.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Clear Function to accomplish?

• Migrating a large, complex application to a new environment
• Optimizing legacy technology with new features and workflows
• Enabling technology to support marketing initiatives and campaigns

SOLUTION

How did you find Clear Function?

Relationship

Why did you select Clear Function over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Clear Function were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

When one of our clients needed help migrating their legacy application to a new environment, Clear Function was our first call. Their expertise was crucial in understanding the technology, defining requirements, and uncovering the hidden complexities that could affect the project's success. 

When the migration began, their team took the lead on all technical aspects, working efficiently and with good communication throughout. Once the migration was done, the Clear Function continued to be the go-to resource for development related tasks, supporting various initiatives on behalf of our client.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Clear Function played a crucial role in supporting a complex application that was critical to the success of our client. Their expertise, communication, and professionalism made it easy to work together, and resulted in measurable improvements in our client's business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Clear Function's project management was top-notch. Tylon did an excellent job managing requests from multiple stakeholders, and was quick to communicate risks and blockers proactively so that decision-makers were enabled to understand the issues and react accordingly.

What was your primary form of communication with Clear Function?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their technical expertise is incredible. No matter how complicated the issue, they found a solution that helped our client achieve their goals.

Are there any areas for improvement or something Clear Function could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Founder of KitchIntentional

Describe what your company does in a single sentence.

Innovative residential food waste solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Clear Function to accomplish?

• Design and build a mobile app
• Business ideation and development

SOLUTION

How did you find Clear Function?

Referral

Why did you select Clear Function over others?

• Great culture fit
• Company values aligned

How many teammates from Clear Function were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Clear function helped me develop a mobile app that helps people reduce food waste in their homes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app is available and in use with a growing user base

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Clear Function was timely with project delivery and patient when I needed time for additional work on my end.

What was your primary form of communication with Clear Function?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I've been working with Clear Function for 3 years and highly, highly recommend them not only because of their incredible app development, but also for they way they have supported me every step of the way, from business creation, through launch and entry level marketing as well. 

As a person with a passion for making a difference, I've been organized and energized through their coaching and as a woman reaching into the tech sector, I have felt respected and validated by every person on the team throughout the process. This is absolutely the company to bring dreams to.

Are there any areas for improvement or something Clear Function could have done differently?

Nothing comes to mind

BACKGROUND

Please describe your company and position.

I am the Principal of Sones & White Consulting

Describe what your company does in a single sentence.

Sones & White is a leading Community Development Financial Institutions (CDFI) consulting firm, helping community banks become certified as CDFIs and access CDFI grant and capital funding.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Clear Function to accomplish?

• Custom automation of complex data processing, resulting in the elevation of data processing staff to their highest and best functions.

SOLUTION

How did you find Clear Function?

Referral

Why did you select Clear Function over others?

• Great culture fit
• Company values aligned

What was the size of Clear Function’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In order to perform our consulting work, we need to perform certain processes related to our banking clients' loan and deposit customer data. These processes require lots of staff time, both because of the sheer volume of the data itself and because of the complexity of our processes. We engaged Clear Function to assist us with automating these processes, thereby saving us a great deal of staff time and enabling us to elevate our data processing staff to higher and better uses.

We are implementing this automation in multiple phases, with each phase standing alone as a deliverable that we can operationalize, thus enabling us to benefit from increased efficiencies as early as possible. Our partnership with Clear Function is ongoing, but phases delivered thus far include the following:

1. The creation of a custom "button" in MS Excel that geocodes all account addresses by interfacing (via API) with a separate subscription service to translate the addresses into X/Y coordinates and then return a census tract FIPS code based on those coordinates. (This included, unexpectedly, assisting us as we navigated from our existing geocoding service - now discontinued - to a new service provider.)
2. Expanded functionality for the button, so that based on the FIPS code(s) returned for each account, a variety of demographic and Target Market data is automatically added to each report.
3. The addition of an ongoing maintenance arrangement, so that any minor issues with the button (or other dev matters that are not separately scoped) can be dealt with quickly. Our firm is presently working to meet a filing deadline (using the button to streamline our process) this week, but we will be moving into our next phase with Clear Function shortly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Creation of a button that geocodes all addresses within a report nearly instantaneously.
• Addition of functionality to the button, so that demographic data is automatically added to the report.
• Very short timeframes for modifying the button to accommodate a new API as a result of a geocoding vendor change.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Clear Function has consistently ensured that timeframes were clarified and then worked hard to meet our timeframes if at all possible. If the timeframe was unworkable, they have made sure to address the issue on the front end so that we have had no surprises. They have been extremely attentive to our needs and objectives, and we have felt well served throughout.

What was your primary form of communication with Clear Function?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

In contrast to all that we had heard about working with software developers, we found that Clear Function's culture suited us perfectly. This is the kind of team we like to partner with, and we love working with them.

Are there any areas for improvement or something Clear Function could have done differently?

Nothing material. Any misunderstandings or misalignments we experienced were few in number, minor in significance, and immediately owned and (if possible) remediated by Clear Function. When a project includes as many tiny details and moving parts as this one, miscommunication at some point is inevitable, and it is frankly surprising how smoothly Clear Function has managed this work.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of VIA Productions, a multimedia production company. We do video production and some software development for marketing and creative automation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Clear Function?

We developed a different tool in-house with another team. However, we used technologies that weren’t really scalable. We needed someone to come in and figure out how to rebuild the tool.

SOLUTION

What challenge were you trying to address with Clear Function?

Clear Function provides custom software development services. They use C#, JavaScript, Angular, React, and AWS. They’ve also offered UI/UX design services; they’ve done all the frontend work for a website redesign.

In general, we bring the concept or problem we’re trying to solve. Then, Clear Function works to architect the best solution to achieve the results we’re looking for.  They deliver the creative assets and customize them, going through the whole development process.

Additionally, Clear Function maintains the tool after they’ve built it.

What is the team composition?

We’ve worked with 6–7 teammates over the past few years. We have a main senior developer and a project manager, and they bring in other team members depending on the task.

How did you come to work with Clear Function?

We found them through a referral.

What is the status of this engagement?

We’ve worked with them since September 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen the tool grow with our clients; there’s been a vast improvement in user retention. New users are coming in and using the tools regularly. We’re up by about 500% of users since we started working with Clear Function.

How did Clear Function perform from a project management standpoint?

They deliver on time and within budget. We communicate via Google Meet and email. We also use Jira for project management.

What did you find most impressive about them?

They have excellent developers; they can articulate and design around a business problem. Many developers just develop without seeing the business solution, so it helps a lot to have a team like Clear Function.

Are there any areas they could improve?

No, there isn’t anything I’d list at this point.

Do you have any advice for potential customers?

Start with your business problems and consult with them to see if they can solve them.

BACKGROUND

Please describe your company and position.

I am the Manager of a medical research institute

Describe what your company does in a single sentence.

Whole-Body Donation and Bioskills laboratory for medical professionals

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Clear Function to accomplish?

• Create functionality
• Create update processes
• Create a system to modulate within the entire organization

SOLUTION

How did you find Clear Function?

Other

Why did you select Clear Function over others?

Other

How many teammates from Clear Function were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The entire team is great to work with.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Good presentation to work and detail. Very on top of items at all times.

What was your primary form of communication with Clear Function?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Great job with building our new system. We are complex not ordinary type work and they took the time to look, listen and learn our organization and build based on this and our communication and feedback. 

Are there any areas for improvement or something Clear Function could have done differently?

Highly recommend.

BACKGROUND

Please describe your company and position.

I am the CPO of Express Wages

Describe what your company does in a single sentence.

Earned wage access platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Clear Function to accomplish?

• Functionally reliable
• Secure
• Scalable

SOLUTION

How did you find Clear Function?

Referral

Why did you select Clear Function over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Clear Function were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Identify system gap and inefficiencies, resolve those, and ensure platform can scale to support business growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduced time to onboard new employers/ employees by 50%

99.5% uptime

Payment process improvements

Describe their project management. Did they deliver items on time? How did they respond to your needs?

strong weekly management of work.  Maintained Jira board, weekly backlog planning, effective communications through Slack.

What was your primary form of communication with Clear Function?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Clear Function has been a fantastic partner for us. I really appreciate their knowledge, drive, and tenacity to figure out a complex space and help us build a scalable solution. The collaboration has felt like they are truly part of your team.

Are there any areas for improvement or something Clear Function could have done differently?

One thing but its more general perspective when its early stage development is being able to articulate how things work to non technical people.

BACKGROUND

Please describe your company and position.

I am the President of ECPro

Describe what your company does in a single sentence.

EC Pro (equestrian software) streamlines stable management by integrating bookings, financial tracking, and client coordination into one user-friendly platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Clear Function to accomplish?

• taking an established UK SaaS product and replicating it in the US on a national scale

SOLUTION

How did you find Clear Function?

Referral

Why did you select Clear Function over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Company values aligned

How many teammates from Clear Function were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

taking an established UK SaaS product and replicating it in the US on a national scale

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Clearly defined roadmaps that were/are consistently met on time

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Response was always immediate, no question we had was too big, too small, or made to feel "dumb" (although I'm sure some of mine were!). They work in a very collaborative fashion........all hands on deck.

What was your primary form of communication with Clear Function?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was pleased with their team.

Are there any areas for improvement or something Clear Function could have done differently?

None